Mumbai Hotels

The Ambassador, Mumbai

Veer Nariman Road Marine Drive Mumbai

Ranked 95 from 1197 hotels in Mumbai

4.9/7 99 Ratings
The Ambassador,Mumbai
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Reviews (54)

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Experience Scale

Average rating

Front Office
5.6 / 7
Service
5.6 / 7
Room
5.3 / 7
Food & Drink
5.6 / 7
Destination
6.1 / 7
Location
6.3 / 7
Appearance
5.7 / 7
Activities
4.9 / 7

The Ambassador Reviews


1 Review

"Old hotel but well-maintained "

5.3/7
Posted 5 days ago

Nice location. Old hotel but well-maintained. Got nice deal on makemytrip. Enjoyed the stay at the hotel. Staff was nice. Cleanliness was nice. Need to change taps, showers and flush system.

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Posted by the Hotel Management

23rd May 2016

Dear Mr Anil,

Greetings from Ambassador Pallava!!!

Thank you for sparing your valuable feedback.

We at AMBASSADOR PALLAVA, are happy to note that you had a wonderful experience while staying with us and were pleased with the services rendered to you.

This act of appreciation motivates our staffs and helps us to generate a good rapport with our Guest.

It is only through feedback from Guests like you that we ascertain our strengths and weaknesses and take appropriate measures to meet your expectations.

We assure you that we would spare no efforts to further upgrade our facilities to the highest standards possible.

We look forward to receiving you next time and please be assured that the points penned down by you will be improved.

Assuring you of our best attention, services and support at all times.

Warm Regards,
AMBASSADOR PALLAVA
T.N. Jai Anand | Front Office Manager


"Good stay "

7.0/7
Posted 13 days ago

Its nice and clean hotel, the location also very good close to sea and western railway churchgate station, the staff is friendly and everything was good.

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Posted by the Hotel Management

16th May 2016

Dear Miguel,

Thank you for your good review and looking forward for your next visit in Mumbai.


3 Reviews | 31 Readers

"The worst possible 4 star you could stay"

3.5/7
Posted 19 days ago

Except for the location nothing good about the hotel be it food where a long thread comes out of the paratha and all they say is sir can I get you another one (after that will you even consider another meal there) of course not. No toiletries in the bathroom. The hair dryer makes more noise than it dries the hair. The rooms are in a Jigsaw Puzzle l....

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Posted by the Hotel Management

16th May 2016

Dear Jacky,

Thank you for choosing to stay in our Hotel. We have informed F


2 Reviews | 2 Readers

"Rooms are not good but location is really good "

3.5/7
Posted 19 days ago

Room was not good for stay. Bathrooms are in bad shape. But location is really very good. Front office is nice. Beds are not comfortable. Cleanliness is an issue. I will never stay in this hotel again.

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Posted by the Hotel Management

16th May 2016

Dear Kamal,

Thank you for choosing to stay in our Hotel. I have taken up with Housekeeping and Maintenance HOD on the issue of cleanliness and maintenance of room during regular HOD meeting. Hope to see you again during your next visit.


"Sad and bad experience"

2.9/7
Posted 27 days ago

Rooms were not good. All appliances were age old, pathetic rooms. Food was very expensive not up to the mark. Stay at hotel was not good. Just the location is good. Need to renovate the hotel, bad experience.

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Posted by the Hotel Management

23rd May 2016

Dear Tina Pagaro,

Greetings from Ambassador Pallava!!!

Thank you for sparing your valuable Feedback.

We at AMBASSADOR PALLAVA have noted your comments and have taken up the matter seriously with the concerned Housekeeping/Maintenance Department.

We are in the process of Renovating Rooms with complete infrastructure and amenities phase by phase without disturbing the staying customers.

It is only through feedback from guests like you that we ascertain our strengths and weaknesses and take appropriate measures to meet your expectations.

We assure you that we would spare no efforts to further upgrade our services and facilities to the highest standards possible.

We ensure to make your stay very comfortable when you visit next time.

We look forward to receiving you next time and please be assured that the points penned down by you will be solved soon.

Assuring you of our best attention, services and support at all times.

Warm Regards,
AMBASSADOR PALLAVA
T.N. Jai Anand | Front Office Manager


"Very expensive room service and poor food standard"

4.5/7
Posted 28 days ago

Room service are very expensive for example tea / coffee and sandwich the prices what they are charging is not worth for that. Breakfast fruit qualities are not upto the standard, taste of food is also not good in vegetarian.

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Posted by the Hotel Management

23rd May 2016

Dear Mr Ramesh Kothari,

Greetings from Ambassador Pallava!!!

Thank you for sparing your valuable Feedback.

We at AMBASSADOR PALLAVA have noted your comments and have taken up the matter seriously with the concerned Food


"Excellent and comfortable stay "

6.5/7
Posted 1 month ago

Nice and comfortable stay and the service was good. The staff were very well behaved and the food quality is excellent. One word stay as ambassador in The Ambassador. Quiet walk after dinner at the drive was amazing.

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Posted by the Hotel Management

17th May 2016

Dear Naveen,

Thank you for taking the time to write your review, your comments are very much valued. We really appreciate your comments regarding our customer service.

Thank you again, and we look forward to seeing you on your next visit.


2 Reviews

"Good hotel for business trip"

6.6/7
Posted 1 month ago

The Hotel is located near to most of the offices and for official work it is best suited. Marine drive is very near therefore morning and evening is also enjoyable. After day work, it is pleasant to walk on the marine drive. Hotel is having very good restaurant in addition there are so many good restaurant nearby. Churchgate Railway station is also....

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Posted by the Hotel Management

17th May 2016

Thank you very much for taking the time to review us. On behalf of my team, I Once again thank you and look forward to welcoming you again.


2 Reviews | 2 Readers

"Not worth staying!"

2.7/7
Posted 1 month ago

I am not a blogger. But 2 nights stay at this hotel made me write this review. My parents first trip to Mumbai and I wanted them to stay in South Mumbai. Hotel room was not cleaned since months and this was not expected from star hotels. Second day we got shifted to another room that was quite clean. Overall, I recommend there are so many good hote....

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"Dirty and unhygienic"

3.2/7
Posted 1 month ago

The carpets and curtains in the room are stinking. The room has bad odour. Absolutely dirty, unhygienic and stinking rooms. Water taps carry yellowish water. Reception phone is not attended. The cups used by previous guests are not washed. Makemytrip must remove it from it panel.

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The Ambassador Overview

The Ambassador Mumbai is a 4-star upscale fine dine hotel located brilliantly along the bustling street and barely half-block away from the beach, it faces the most sought after tourist attraction - the Gateway of India. It is a dining marvel with its revolving restaurant The Pearl of the Orient that serves East Asian cuisine offering a view of....
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