Bella CasaÂ Hotel, Gangtok
Sungava, Gangtok, Sikkim 737101
Ranked 92 amongst 566 hotels in Gangtok
Bella CasaÂ Hotel Reviews (77)
The destination of the hotel was good. The check in and check out was done on time at the hotel. The provided room was very good at the hotel. The complimentary food was available at the hotel. There was no suggestion for this hotel. The staff was well behaved in the hotel. There was no transportation facility provided by the hotel. Everything was good at the hotel.
I had visited this hotel for business purpose. The destination of the hotel was good. The transportation facility was available nearby the hotel. The appearance of the hotel was good. Garden was available at the hotel. The behaviour of staff's was good. The service was provided on time. The room was average in the hotel. Geyser was provided in the room. The complimentary tea was provided in the room. The variety of food was available in the hotel. The food quality was good in the hotel. The activity was not arranged by the hotel.
It was great journey and great location. Wonderful restaurant and photographs. Excellent room and housekeeping service was good.
This is a hotel with good hospitality and affordable prices. This is also very close to the all main places and the staff is very helpful and converse in English. They have a good restaurant with a variety of food. It is better to book in advance while visiting Gangtok especially with family. The hotel has internet connection also. They have ample car parking and take care of your driver of your vehicle. It is worth visiting Gangtok and you will enjoy it.
It was an average hotel. Bathrooms are not clean, water is not clear and facilities are not that good. We need to ask room service to clean the room which is not expected at all. It didn't worth staying in this hotel if you are planning for honeymoon.
Surrounding of the hotel was good. Inside and outside look of the hotel was good and well maintained. Behavior of the staff members was friendly and helpful. Services were on time. I checked in this hotel in the month of January 2015 and was extremely happy with the room. It was quite big and had a beautiful bed in the middle which was big enough for 4 people.
I checked in this hotel in the month of December and was extremely happy with the room. Then I visited on February to stay and it was quite big and had a beautiful bed in the middle which was big enough for 4 people. Surrounding of the hotel was good. Inside and outside look of the hotel was good and well-maintained. Behaviour of the staff members was friendly and helpful. So tasty food and staff were professional. Fantastic experience at the resort and the package tour. Very beautiful place to stay with good cleanliness. Wonderful place, nice location
I checked in this hotel in the month of December and was extremely happy with the room. It was quite big and had a beautiful bed in the middle which was big enough for 4 people. Since I had gone there with my family, I thought I needed to order for another bed, but fortunately we could all fit on it. The bathroom was big and more importantly, the food was awesome. I did not appreciate the behavior of the staff as they sounded rude when I asked them queries about the place, but my stay at the hotel was awesome.
Surrounding of the hotel was good. Inside and outside look of the hotel was good and well maintained. Behaviour of the staff members was friendly and helpful. Services were on time. Check-in and check-out facility was not delayed. Overall my stay there was fine. Location of the hotel was convenient. I had no problem to reach the hotel. Room was very comfortable and it was equipped with basic amenities like TV, geyser, etc and they all were in working condition. Staff was cleaning the room regularly. I had my food over there and I liked it and reasonable. I do not about activity. They did organize sightseeing trip for us. This is a recommendable hotel for other travellers. I have no suggestion for hotel development. I liked the ambiance very much of this hotel. I travelled there with my family in December month 2014.
My overall experience at this hotel was really amazing. As it was a sight-seeing trip with my family. The hotel is located conveniently and the appearance of the hotel was very good. The staff were friendly but were not quick in service. The room allotted to me was very spacious with all the basic facilities. There was an awesome mountain view from the room and the foods were delicious with lots of varieties in vegetarian and non-vegetarian according to our needs. There was no delay during check-in and check-out process and I recommend this hotel for other travellers.
Top Reviews of Bella CasaÂ Hotel
I had a great experience in staying in this property The rooms were very excellent. Bathrooms were spic and span.. Bathrooms Toiletries were superb. (Shaving Kit, Dental Kit, Shower Gel, Moisturizer, Shampoo, Hand wash. I was impressed with the quality that they use. Staff were so cordial and efficient, it was like staying in a home away from home. i was totally impressed with the services and the food quality. All in All i would love to visit this place and stay in this hotel again and again. I would surely recommend to each and everyone to come and have the experience. Bravo and Kuddos to the staff and the owner.
If you have been to Gangtok, than you would agree that one has to visit this hill station once in a while. Its mystical charm of cool Himalayan breeze and her nightlife leaves any stranger mesmerized enough to return soon. The hotel rooms at the bella casa was located at balwakhani (Near Vajra Cinema Hall); it was spacious and warm as it looks on their website. The beds are very comfortable. The rooms and their attached bathrooms are clean and hygienic. The hotels water connection is on and running 24X7. Every bathroom is well equipped with basic boutique hotel amenities such as paste, soap, brush, etc ( in case you forget to pack) towels and an individual water geyser. The cellar, the hotels in house restaurant cum bar is a treat to local cuisine besides the Indian and Chinese. My favorite is chicken momo (dumplings), its delicious, served very warm and filling. Drinks of your flavor and brand are at availability in the bar. To kill time, one could also visit the billiards room for a frame or two.there too you have a bar that will serve you your choice of drink. The service is very silent yet accomplished within stipulated time. The in-house staff is very friendly and efficient. The weather in Gangtok is tricky, since I have been here almost regularly, I advise my fellow travelers to pack wisely; if you decide to visit during summers - don't forget your umbrella, windcheater jackets (that would also act as a weatherproof). If during winters - don't forget your woollens, your hot-water bag. During peak seasons, unavailability of vehicles could be a problem, so I would also advise my fellow travelers to discuss with the in-house travel desk your plans while you stay there (nothing is impossible if planned in advance). My personal suggestion: Take the Teen Jury Trek.
In the month of September, we planned to go to Sikkim for 3 days vacation. Like any other tourist, we too wanted to have the best experience in terms of stay as well. As this was our first visit to Sikkim, we relied upon reviews and user experiences mentioned by other tourists on various websites about hotels in Sikkim. One hotel that came out to be highly rated on overall experience was Bella Casa hotel at Gangtok. Depending on these online research we booked 2 rooms at Bella Casa and am happy to say that we took the right decision. The experience was awesome! Firstly, the location is pretty much in the center of the city. Most of the Gangtok's happening places are at a walking distance (note: being a small city in terms of area, there are not many places to go to within the city). The staff were extremely courteous. Need to mention that Mr. Das, the manager of the hotel, went out of the way to make sure we had a comfortable stay. The food was awesome, in fact the best that we found in Gangtok... kudos to the chef! The rooms were very clean (especially the bathrooms). The rooms that we were staying in had beautiful view of the mountains. If you are a first time visitor to Sikkim like we were, and want to book your transport to visit places like Changu Lake, Nathula Pass etc, the hotel staff will help you out with this as well. Overall we had a very pleasing and comfortable vacation in Sikkim... thanks to Bella Casa and their staff. Would definitely recommend this hotel to all.
Very nice hotel luxury to super luxury type. Relatively newly constructed so everything was clean and in order. My parents who were senior citizens who were travelling alone, so the staff took good care of them. Very caring staff they were. To our surprise they had dinner food included and next morning breakfast also included in our room cost. Nicely placed hotel relatively near M. G. Marg, still away from rush. The food quality was good. The toiletries were included. Another good thing is that this hotel is strategically located right besides nathula pass and yumthang taxi stand. So if you want to avail of shared car facilities to other famous destinations to sikkim, this is better place. you can save on budget due to this. The hotel has also option of exclusive vehicle arrangement for tour & travel purpose. The hotel management gave my parents a nice room choice taking into consideration their age factor. This is very big factor as in most good and budget hotels in Gangtok, you have to climb 3 to 4 floors every time to get to your room or hotels themselves are placed at a height. We are very happy about their overall response and staff attitude. They are a professionally managed hotel and with branches in other cities, so you can be sure if you have complaints then you will be heard off, unlike other Gangtok hotels, where if you face bad services, nobody is bothered to listen to your complaints.
We booked this hotel several months before travelling on the recommendation of a friend who had stayed here when it was newly opened. However when we got there we found it in quite bad shape. There was hardly any staff because supposedly they were all on leave for Durga Puja. The restaurant was shut so no breakfast/lunch/dinner per se available. Although we had paid for breakfast, it was ordered from outside by the hotel owner, from a bakery. Rooms although spacious and clean, were in poor state of repair, with several lights, switches, taps, etc, not working properly. Prices were quite high and if I had to pay for what I got, I would not even have paid one fifth of what we actually paid. Definitely very disappointing and marred the trip to Gangtok.
Bella CasaÂ Hotel Overview
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