Agra Hotels

Bhawna Palace Hotel, Agra

National Highway 2, By Pass Road, Near St. Conrad School Opp. T.P. Nagar, Near Akbar Tomb Sikandra, Agra, Uttar Pradesh 282005

Ranked 49 of 660 hotels in Agra

Bhawna Palace Hotel,Agra
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Reviews summary (65)

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Experience Scale

Average rating

Destination
5.5 / 7
Location
5.5 / 7
Appearance
5.8 / 7
Front Office
5.7 / 7
Service
5.3 / 7
Room
5.4 / 7
Food & Drink
5.6 / 7
Activities
4.7 / 7

5 Reviews | 1 Reader

New Delhi
1 Review

Worst experience

3.5/7
Posted 21 Oct

One of the worst staff i have ever seen in hospitality industry at Hotel Bhawna place agra .I have the regular customer of this hotel but In one of my visit at the hotel i had some complaint related with breakfast against the hotel, due to which Goibibo had refunded the amount to me.So i Forget the incident and due to warm gesture by Goibibo i booked the same hotel again with goibibo. But when i reached there the behavior of staff was absolutely different and they started saying openly that you have complaint against us and taken refund but what do you feel that you will always put feedback and get refund.And started humiliating and insulting me. especially the behavior of staff Mr shammim mirza was shocking. It seems like that he is threatening me , If i will come here again he will take some action against me. When Shammim mirza was insulting me his colleague Mr Solanki also joined him and challenge me to complaint where ever YOU want. I don't know why these people are kept on job .Especially when they do not have respect for there customers and there profession .They are just spoiling the name of the hotel and goibibo. THIS FEEDBACK IS NOT RELATED TO ANY MONATERY BENEFIT OR REFUND .BUT PLEASE GET RID OF THESE KIND OF EMPLOYEES. I promise you that will never stay in this hotel in my life.Till the time this Shammim mirza like of of employees will be there. Let me explain you the whole incident in brief:- In one of my visit, i booked hotel directly which was included breakfast .But no staff member has called me for the same in the morning. So i asked them for the reason which they replied that sorry on our part but you can avail the same next day. But due to my hectic schedule i forget to take the breakfast in my entire 4 days stay. so as a regular customer i booked the hotel today 16th - 17th .I requested them that if possible kindly include my breakfast now. Which they have denied rudely .WHICH IS OK ? BUT WHEN STARTED TALKING ABOUT MY PREVIOUS COMPLAINT AND STARTED THREATENING ME , AND INSULTING ME . I FELT REALLY BAD. Mr shammim mirza and his colleagues started behaving like goons and torturing me for my previous refund and compliant. Mr solanki starting insulting me for the loss they had in previous refund . IT WAS MY FAMILY VISIT. AND DUE TO THIS HUMILIATION ME AND MY PREGNANT WIFE LEFT THE HOTEL WITHOUT HAVING FOOD. I WAS READY TO BUY THE BREAKFAST BECAUSE OF MY PREGNANT WIFE, WHICH WAS VERY MUCH REQUIRED BUT ULTIMATELY LEFT THE HOTEL DUE TO THIS LIFE TIME WORST EXPERIENCE. AGAIN I AM SAYING I DONT NEED ANY REFUND BUT NEED PUNISHMENT FOR THESE EMPLOYEES. SHAMMIM MIRZA AND SOLANKI.

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10 Reviews | 2 Readers

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Top Reviews


Allahabad
3 Reviews | 48 Readers

Comfortable hotel with delicious food

6.1/7
Posted 17 Nov, 2015

I visited Agra with my family for watching Taj Mahal. During our trip, we had a stay at Bhawna Palace. Bhawna Palace is a hotel cum restaurant. It is situated on NH2 in the main city. Reaching to hotel is very easy because almost every cab knows its address. Now talking about hotel view, it's average. Rooms are big, clean, well-decorated and also WiFi connected. Hotel staff is professional and has good hospitality skills. The negative point is its parking problem because there is a very less space and if several guests arrive, there can be a problem. The best thing is food, oh my god, its super tasty specially Chicken masala. We all enjoyed a lot during Agra trip and hopefully I will tell you in detail in my next review about sightseeing.

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Delhi
1 Review | 27 Readers

Luxury Hotel in Best Price

5.6/7
Posted 5 Nov, 2015

Luxury Hotel in Best Price, good services & excellent in food. Thanks to Hotel Bhawna's staff is very good. Very Good room & service was excellent. House keeping & Front office staff behaviour out standing. I like their tasty food. Good palace to hangout with friends. I would like to visit again.

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Delhi
1 Review | 21 Readers

A fantastic stay

5.7/7
Posted 24 Nov, 2015

I visited Bhawna Palace Hotel, Gurgaon in Aug 2015 for a night stay. The room was very clean and food was excellent along with hotel customer service. The guest relation girl Nayana was very warm and inviting. Thanks to Hotel Bhavna's staff is very good. You can spend a good time sitting in the floor lobby areas without getting tired of the ambience. Good location & will recommend this hotel to all my known people. I would like to visit again.

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Jaipur
3 Reviews | 9 Readers

Good

7.0/7
Posted 16 Jun, 2016

Nice hotel and locotion is also good dinner and breakfast good and price the hotels room resnable. Next when I will go Agra I m again use this for good stay and I thanks to goibibo for help for search this hotel. Sikandra and taj Mahala also not so far this hotel I hope next I also stay this hotel

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Lucknow
3 Reviews

Good experience with this hotel

6.6/7
Posted 23 Jul, 2016

I visited Agra **** my official tour so I would say hotel Bhawana clark had very good amenities regarding room, food, services at all. In this hotel I got only one issue is that very high price of food. It was experience my first time Agra visit which had provided me more pleased.

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Overview

Bhawna Palace Hotel is ranked #49 among the 660 hotels in Agra with an average rating of 5.4 out of 7. It is one of the 82, 1-star in Agra. On HolidayIQ, it has a total of 56 photos and 65 text reviews and is rated top for its Appearance, Front Office and Food & Drink. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 1,600 to Rs 1,800 per night. The hotel offer 45 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Single (38%) and Family (24%) are the most common type of travellers that like to stay here. 43% of guests enjoy the hotel's natural surroundings, whereas 25% have rated the ambience as relaxed.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

Bhawna Palace Hotel is located at By Pass Road which is approximately 3 Kms from Raja Ki Mandi railway station . Due to the close proximity, it is considered as one of the best stay option. Badi Sheetla Mata Mandir (2 Kms), Kalakriti Cultural & Convention Center (2 Kms), Guru ka Tal (2 Kms), Surya Nagar Mandir (2 Kms) and Shiv Mandir (2 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Restaurant, Laundry Services, Doctor On Call, Travel Assistance and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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