Calangute Hotels

Castle House, Calangute

Lavina Street Opp. Calangute Panchayat Naikka Vado, Calangute

Ranked 23 amongst 488 hotels in Calangute

5.5/7 128 Reviews
Castle House,Calangute
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Reviews (128)

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Experience Scale

Average rating

Destination
6.0 / 7
Location
5.7 / 7
Appearance
5.4 / 7
Front Office
5.4 / 7
Service
5.6 / 7
Room
5.5 / 7
Food & Drink
5.4 / 7
Activities
5.0 / 7

Castle House Reviews (128)


3 Reviews

"Overall experience was excellent"

7.0/7
Posted 3 months ago

I had visited this hotel with my family for personal trip. The overall experience was excellent in the hotel. Airport was nearby the hotel. The best part was food and beach in the destination. The check in and checkout was on time. The food facility was available in the hotel. I would not suggest anything to this hotel.

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1 Review | 3 Readers

"The hotel was located centrally"

5.9/7
Posted 5 months ago

Overall experience was good in the hotel. I had visited this hotel with my family. Room was good in condition. All amenities were provided in working condition. I had only breakfast in the hotel. The activity was arranged by the hotel. Service was done on time at the hotel. Check in and checkout was done on time. I had booked this room by online. The hotel was located centrally. Parking facility was not available at the hotel.

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Bangalore
1 Review | 2 Readers

"Good hotel with good services"

5.8/7
Posted 6 months ago

The hotel was located conveniently hence there were no difficulties in travelling. The appearance of the hotel was good. The room allotted was good with all essential facilities in good working condition. The staff members were good in services. There was no delay during sign in and sign out process. The hotel was worth for the money.

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Panchkula
1 Review | 3 Readers

"Immature, unprofessional and inexperienced Owner, Arrogant Reception guy and Filthy bathroom"

1.0/7
Posted 10 months ago

This is one of the worst hotels I have stayed in so far. Dont get me wrong- the rooms are just OK but it is because of the staff and the owner that our experience with the hotel was terrible. First off, the person at the reception- Jitu is the most unfit and unsuitable person for the job. Being friendly is one thing but being intrusive and annoying is another. I was so irritated with this person that I felt like hiding myself every time I crossed the reception while going out just to avoid a conversation with him. His displeasing, irritating, bothersome and vexatious nature spoiled our whole experience. One more thing that I want to mention about this annoying fellow- Jitu is that when we checked out of the hotel, he didn't even feel like extending the courtesy of wishing us a happy journey or asking us how our stay was - I guess the word hospitality is alien to this guy. Now let's talk about another obnoxious little brat, the owner- Dev. He is the most impolite, rude, discourteous and uncivil person I have met or seen in my whole life. I would like to mention an incident here, to provide some evidence. On the day of Holi, just when we were locking our room to go out to the beach, this ill-mannered, uncouth and uncivilized fellow without warning threw color at me. On top of that when I stared at him, he had the audacity to say that today's Holi and he has the right to throw color at anyone he wants. REALLY ??? ARE YOU KIDDING ME I am pretty sure that he was drunk as well and not in his senses- Just imagine !!! You will also be able to find out more about this guy's character once this review is published and he replies to my review. The bathroom was filthy and smelly .. The breakfast- TERRIBLE. The food was served cold, didn't taste good and we had to wait for almost half and hour for the breakfast to arrive. So we decided not to have our 'Free' breakfast there. It was totally unhygienic with ants moving all across the table and a foul smell present all across the open space where the breakfast was being served. The waiters are pathetic and unprofessional. I saw one of them hitting on some of the guests from abroad. As you will agree, this HAS to be and actually was one of the most unpleasant, uncomfortable and disgusting hotel experience of our lives. You will get to know more about the character of the owner or the reception guy Jitu once you read their reply to this review. My advice - DO NOT BOOK THIS HOTEL - YOU WILL REGRET

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Top Reviews of Castle House


Kolkata
6 Reviews | 2770 Readers

"Overall experience is superb"

6.1/7
Posted 1 year ago

Other than location the hotel is perfect, food is awesome, varieties of food, swimming pool is good rooms are spacious, manager is helpful, very renowned hotel, every one knows it, overall experience is superb.

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Bangalore
1 Review | 2 Readers

"Good hotel with good services"

5.8/7
Posted 6 months ago

The hotel was located conveniently hence there were no difficulties in travelling. The appearance of the hotel was good. The room allotted was good with all essential facilities in good working condition. The staff members were good in services. There was no delay during sign in and sign out process. The hotel was worth for the money.

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3 Reviews

"Overall experience was excellent"

7.0/7
Posted 3 months ago

I had visited this hotel with my family for personal trip. The overall experience was excellent in the hotel. Airport was nearby the hotel. The best part was food and beach in the destination. The check in and checkout was on time. The food facility was available in the hotel. I would not suggest anything to this hotel.

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Panchkula
1 Review | 3 Readers

"Immature, unprofessional and inexperienced Owner, Arrogant Reception guy and Filthy bathroom"

1.0/7
Posted 10 months ago

This is one of the worst hotels I have stayed in so far. Dont get me wrong- the rooms are just OK but it is because of the staff and the owner that our experience with the hotel was terrible. First off, the person at the reception- Jitu is the most unfit and unsuitable person for the job. Being friendly is one thing but being intrusive and annoying is another. I was so irritated with this person that I felt like hiding myself every time I crossed the reception while going out just to avoid a conversation with him. His displeasing, irritating, bothersome and vexatious nature spoiled our whole experience. One more thing that I want to mention about this annoying fellow- Jitu is that when we checked out of the hotel, he didn't even feel like extending the courtesy of wishing us a happy journey or asking us how our stay was - I guess the word hospitality is alien to this guy. Now let's talk about another obnoxious little brat, the owner- Dev. He is the most impolite, rude, discourteous and uncivil person I have met or seen in my whole life. I would like to mention an incident here, to provide some evidence. On the day of Holi, just when we were locking our room to go out to the beach, this ill-mannered, uncouth and uncivilized fellow without warning threw color at me. On top of that when I stared at him, he had the audacity to say that today's Holi and he has the right to throw color at anyone he wants. REALLY ??? ARE YOU KIDDING ME I am pretty sure that he was drunk as well and not in his senses- Just imagine !!! You will also be able to find out more about this guy's character once this review is published and he replies to my review. The bathroom was filthy and smelly .. The breakfast- TERRIBLE. The food was served cold, didn't taste good and we had to wait for almost half and hour for the breakfast to arrive. So we decided not to have our 'Free' breakfast there. It was totally unhygienic with ants moving all across the table and a foul smell present all across the open space where the breakfast was being served. The waiters are pathetic and unprofessional. I saw one of them hitting on some of the guests from abroad. As you will agree, this HAS to be and actually was one of the most unpleasant, uncomfortable and disgusting hotel experience of our lives. You will get to know more about the character of the owner or the reception guy Jitu once you read their reply to this review. My advice - DO NOT BOOK THIS HOTEL - YOU WILL REGRET

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Delhi
1 Review | 52 Readers

"Conveniently located and fantastic appearance"

7.0/7
Posted 2 years ago

The hotel was very good and it was conveniently located. The appearance of the hotel was fantastic. Staff behaviour was very good and they also helped us for sightseeing. On the very first day when we checked in we saw the huge difference between the pics of the hotel on online sites, it's earlier reviews and the original hotel.

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Featured in the HolidayIQ Blog

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