Ooty Hotels

Charing Cross Hotel, Ooty

Garden Road,Ooty

Ranked 84 amongst 673 hotels in Ooty

4.7/7 861 Reviews
Charing Cross Hotel,Ooty Watch Video Reviews

Reviews (861)

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Experience Scale

Average rating

Destination
5.6 / 7
Location
5.6 / 7
Appearance
4.6 / 7
Front Office
5.0 / 7
Service
4.3 / 7
Room
4.3 / 7
Food & Drink
4.2 / 7
Activities
3.8 / 7

Charing Cross Hotel Video Reviews (2)

Sajji

 
1 Review

"Good rooms"

00:40
Overall Rating
5.0 /7
  • 223

Samir gandhi

 
8 Reviews

"Good place to stay"

01:08
Overall Rating
5.0 /7
  • 269

Charing Cross Hotel Reviews (861)


Chennai
1 Review

"Service was good"

5.0/7
Posted 16 Oct

In the month of December 2016 I had been to Ooty. This was a holiday trip with family. I booked my stay directly. The location of the hotel was centrally located. The appearance of the hotel was classy. The front office was good. The service was nice they provided everything whatever needed. The room was small and it was not comfortable. I didnt have food over there. Extra activities were not available. Wifi facility was not available. Pick and drop facility was not available. Overall experience was good.

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Ranchi
2 Reviews | 8 Readers

"Awesome Location"

5.4/7
Posted 16 Oct

I went to the Ooty in the month of December 2016. That was a family holiday trip. I booked my stay through online. The destination was a fabulous place to enjoy. Everything was available in the hotel. The location of the hotel was easy to reach and good place. The appearance of the hotel was good. The reception staff was polite and responded well. The service was provided on time. The bathroom was not good. The food was very tasty. The amenities and activities were not available.

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Ooty
1 Review

"Reasonable tariff"

6.0/7
Posted 16 Oct

I had been to Ooty it was a holiday trip along with my friends in the month of December 2016. I booked it online. The location of the hotel was convenient to access. The appearance of the hotel was good. The front office staff was polite and the service was good. The room was spacious and the room was well maintained. We did not try the food in this hotel and there were many food outlets nearby. There were no activities in this hotel

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"Bad rooms"

5.0/7
Posted 16 Oct

I had been to Ooty in the month of December 2016 for a holiday trip with my family.I booked my stay at this hotel through an online portal. ooty was a lovely place to visit there by me.it was a quiet and calm place. the hotel location was good.it was very near to the lake. the ambiance of the hotel was good.in and outlooks were nice. the front office was good. the check-in and checkout were on time without any delay. the service was good. the room was average.all basic amenities were not available properly.it was not clean and hygienic also. the food was good. but it was much costly and I did not have food over there. there were no any other activities available in this hotel.

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"It was very bad hotel & not good in all service."

2.8/7
Posted 16 Oct

I visited Ooty in the month of December 2016. I visited Ooty with my family. Ooty was very good in place to visit for me I liked the lake in the destination. My native place is Kolkatta city. Hotel is located in city center & easy access to the hotel. The ambiance was very confusing & not looks like a hotel. The reception was very cooperative & they were very quick in check into h hotel. They were very cooperative. Rooms were very bad in stay & were very terrible. It was not good in spacious & not maintained clean. I booked our stay in the hotel through online. Service staff was very bad & they were not provided proper things in the room amenities. Food was very bad in food quality & not good in tasty. There were no any other amenities were there. Wifi facility was available in the hotel. Travel desk & pick up & drop facility was not there. It was very bad experience in the hotel & not satisfied in the stay. I suggest the travelers not to visit this hotel.

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"Costly hotel"

4.8/7
Posted 16 Oct

I had been to Ooty in the month of December 2016 for a holiday trip with my friends.ooty was a beautiful and lovely place to visit there by me.i booked my at this hotel through goibibo.com. the hotel location was good.it was near to the lakes.i was convenient also. the ambiance of the hotel was average.both in and outlooks were just normal. the front office was average.they were less responsive.they charged extra for other facilities.there was wifi facility.but it was only available I the lobby but not in the rooms.the service was also average.there was no proper time to time service available in this hotel.the room was good.it was comfortable and flexible also.it was clean and neat also.but tv hot water was not available properly over there. the food was good.but did not have food over there.there were no any other activities in this hotel.

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Patiala
1 Review

"Improve Room And Food Quality"

5.3/7
Posted 16 Oct

I visited Ooty in the month of December 2016. That was a family holiday trip. I booked my stay through online via MakeMyTrip.com. The location of the hotel was convenient for transport sightseeing etc. There was some problem in the room but they helped us. The reception staff was friendly. The service was good. The room was not well maintained. The bathroom was not good. We were not comfortable in the room so we changed it. They should change the quality of the food.

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Top Reviews of Charing Cross Hotel


Bangalore
2 Reviews | 175 Readers

"Easy to access, hygiene food"

6.4/7
Posted 14 Oct, 2015

This hotel is very old and located at the center place of the city near to the Botanical Garden, market, Art Gallery, churches, Rose Garden, Coonoor Road, Kothagiri Road. The rooms are reasonable and good spacious, service is very good, front office is very helpful and cooperative, restaurant is vegetarian and non-vegetarian hygiene and clean food is served. I visit for official work every month and also take my family in the holidays. The weather is nice and cool, with lots of greenery, tea estates and fresh vegetables and fruits are available. Surrounding this hotel you can find other restaurants also where you can go and eat. The full season is from March to May, the half season is in October.

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1 Review

"Appearance of hotel is excellent"

6.3/7
Posted 2 Mar

I went to the hotel in the month of November. Overall experience of the hotel was good. Locating of the hotel was good and was located near the garden and centre of the city. Hotel appearance was excellent. It was a holiday trip. Front office was good and there was no delay in check in and checkout procedure. Services provided by the hotel were excellent. Room was spacious, neat and clean. Food and drinks was good especially vegetarian foods. Complimentary breakfast was provided by the hotel. Other activities like gym, swimming pool, Wi-Fi connection, indoor outdoor games were not available in the hotel. I had done booking directly.

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"Low rate hotel"

5.1/7
Posted 12 Sep

I traveled to Ooty with my family and friends on a holiday trip in the month of May 2017. I booked a room at this hotel through friend reference. The hotel location was excellent as it was in the city center. It was nearby to the bus stand and it was easily accessible to public transportation shopping centers and few places. It was all walkable distance. We traveled by own vehicle (car) with a driver. Parking facility was available. It was a free service. The reception was good in completing the booking process. They were responding on time. They were cooperative and friendly in nature. They welcomed us very well. The area was clean. We took the non-AC room. It was like a normal room. It was clean and spacious. The doors were like old. All the required facilities were good and the bathroom was clean. Water force was proper. Hot water facility was available. The room service was good and they were on time. They provided an immediate response on time. The hotel look was good with the overall looks. It was an old building which was maintained well. We didn't take food and there were no fun amenities in that hotel. No lift facility and no play area was kids. The overall service was good and satisfactory. I suggest this hotel to everyone. I indicate the hotel executives to improve the room quality.

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"Overall it was good but costly"

5.9/7
Posted 28 Sep

On a holiday trip with the family We went to Ooty in the month of May 2017. We booked this hotel through online process. We stayed in this hotel for one night. The destination was a very good place. The hotel location was convenient to stay. The interior and exterior appearance of the hotel was nice. The service staff were provided all facilities on time. The front desk was polite and gave a warm welcome. They did check in had checkout properly. The pick and drop facility was there it was payable. The lift facility and wheel chair facility was not there. We booked a normal room. The room door and bathroom door was not proper. The flush was not working in the bathroom. We complain it to the staff but they were not responded to that. We had food from this hotel. It was tasty. We used restaurant facility for food. The staff were delayed to serve the food. Other fun activities were not provided ion this hotel. The kids play area was not there. We stayed in this hotel for one day but they were charged for 3 days but the staff was well treated us.

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Mangalore
1 Review

"Comfortable Stay"

6.9/7
Posted 15 Sep

For a family holiday trip I went to the Ooty in the month of May 2017. I booked my stay through online via Booking. Com. The hotel was located in the heart of the city. We can locate it easily. That was a market place. The exterior was normal and the interior was good. We can get all the things near the hotel. The reception staff responded well and welcomed properly. We booed normal room. That was clean and neat. All the facilities were available. I ordered veg food and that was good quality. We used restaurant service for the food. The service staff provided the tea coffee on time and good to talk. The car parking space was available. They should provide a fan in the room. The restaurants were available near the hotel. There was a travel desk in the hotel.

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Charing Cross Hotel Overview

Charing Cross Hotel is ranked #84 among the 673 hotels in Ooty with an average rating of 4.7 out of 7. It is one of the 75, 2-star in Ooty. On HolidayIQ, it has a total of 46 photos, 861 text reviews and 2 video reviews and is rated top for its Location, Destination and Front Office.

The online booking price of the hotel ranges between Rs 1,600 to Rs 2,600 per night. The hotel offer 29 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (54%) and Group (21%) are the most common type of travellers that like to stay here. 59% of guests enjoy the hotel's relaxed environment, whereas 10% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Charing Cross Hotel is located at Charring Cross which is approximately 2 Kms from Udagamandalam railway station . Due to the close proximity, it is considered as one of the best stay option. TEA GARDEN (1 Km), Botanical Garden (1 Km), Ooty Botanical Gardens (1 Km), St. Stephen's Church (1 Km) and Rose Garden (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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