Ooty Hotels

Charing Cross Hotel, Ooty

Garden Road,Ooty

Ranked 121 amongst 660 hotels in Ooty

4.7/7 694 Reviews
Charing Cross Hotel,Ooty Watch Video Reviews

Reviews (694)

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Experience Scale

Average rating

Destination
5.6 / 7
Location
5.6 / 7
Appearance
4.6 / 7
Front Office
5.0 / 7
Service
4.3 / 7
Room
4.3 / 7
Food & Drink
4.2 / 7
Activities
3.8 / 7

Charing Cross Hotel Video Reviews (2)

Sajji

 
1 Review

"Good rooms"

00:40
Overall Rating
5.0 /7
  • 220

Samir gandhi

 
8 Reviews

"Good place to stay"

01:08
Overall Rating
5.0 /7
  • 268

Charing Cross Hotel Reviews (694)


Gurgaon
1 Review

"Bad experience"

2.1/7
Posted 16 Aug

Very bad place to stay. It was horrible. Rooms were not good, food was pathetic, bathroom is not fully functional. Though location is good. It's nearby market. But parking problem is there. Room service is very bad. It's too costly. Highly unsatisfied with the experience.

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1 Review

"Excellent location"

4.5/7
Posted 9 Aug

I stayed in the month of march. I booked the hotel room directly at the hotel. The destination was good location was also convenient. The Overall appearance of the hotel was good from outside but from inside it was not very good. Front office staff were good and overall services were also good as well. The room was OK not very good. No any other activities were provided by the hotel. Overall I satisfied with their service and it was value for money.

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"Perfect place for stay"

5.1/7
Posted 8 Aug

We went to Ooty in the month of February 2017. It was an official trip with a group. We liked the destination. We booked this hotel through online. The hotel was located in a calm place. So it was the attraction of the hotel. The reception staff was friendly and helpful. The hotel service staff were provided all needs on time. The room was neat and tidy. The bathroom was well cleaned. We went this hotel for attend a meeting. So they provided a big hall for arrange the meeting. This hotel staff provided a favorable and comfort service.

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"The Rose garden was impressive"

5.6/7
Posted 4 Aug

It was a Holiday trip I visited Ooty. I went there along with my family in the month of April 2017. I am basically from Hubli. I booked it online through a private travel agency. The location of the hotel was convenient for the sightseeings. It was near to the Rose garden. The appearance of the hotel was not impressive but the interior was good. The Front Office staff were cooperative. The check in and the check out was done without any delay. The service of the hotel was responded on time. We have booked the Non AC room. The room was comfortable and it was well maintained. The bed and the blankets were kept clean. The bathroom was kept hygienic. The room ambient was good and the lightings were impressive. The room service was up to the mark and they used to clean the room regular basis. We did not have our food in this hotel. We had our food from the nearby restaurant. There were no activities in this hotel. I would like to suggest to the other travelers: overall it was a comfortable stay.

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"We enjoyed our trip."

5.4/7
Posted 3 Aug

I went on a holiday with my family. Ooty is a very scenic place. Hotel location is very good and convenient. Hotel looks attractive but it can be better. Front office and reception was very courteous and welcoming. Rooms are comfortable and clean. Overall service is very friendly and helpful. We have food at the hotel. They don't provide any additional activities at the hotel. Maintenance should improve a little. The hotel booking was made online.

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1 Review

"I was happy with my stay."

5.4/7
Posted 3 Aug

Ooty is a wonderful place to visit it was my personal visit here. I have stayed at this hotel quite often here. The location of the hotel was very convenient to reach and its at the center of the city. The overall look of the hotel was elegant. The front office staff was helpful and supportive. The room was fine with a great view but the restroom was not very clean. I didn't take any food from the hotel. There was no extra activity at the hotel. I booked the hotel online.

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Kakinada
4 Reviews | 103 Readers

"Location is very good"

4.0/7
Posted 28 Jun

Posted by Sowmya Roy Hotel is in the center so I liked it most. I was not at all satisfied with food and it costs too much. I loved the atmosphere. Rooms are not all convenient they are too small when compared to other hotel and even wash rooms too. I had forgotten the manager name but he is very nice one when compared to others.

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"Friendly staff and very good service"

4.8/7
Posted 22 Jun

I stayed this hotel in the month of February. It was a relaxation trip with friends. The overall experience was good. The destination was fine with valleys and was a good sight. The location of the hotel was good as near to mall. Outlook of the hotel was very good. The front office services of the hotel were good and cooperative. There were no delays in check in checkout. The rooms provided were good. The food and drink provided at the hotel were good and there was complimentary food provided. There were activities provided by the hotel. There were picking up and drop facilities provided to us.

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"Comfortable and neat room"

4.1/7
Posted 22 Jun

I stayed this hotel in the month of February. The place of the hotel was average. The sight of the hotel was very good. The front office and reception service at the hotel was not good. There were no delays in check in checkout. The room provided to us was good as it was neat and clean. The staff was very good and friendly in behavior. The overall service provided by the hotel was good. The rooms provided were good, comfortable and spacious. It was a good experience at the hotel. The food and drink by the hotel were good.

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Top Reviews of Charing Cross Hotel


Bangalore
2 Reviews | 175 Readers

"Easy to access, hygiene food"

6.4/7
Posted 14 Oct, 2015

This hotel is very old and located at the center place of the city near to the Botanical Garden, market, Art Gallery, churches, Rose Garden, Coonoor Road, Kothagiri Road. The rooms are reasonable and good spacious, service is very good, front office is very helpful and cooperative, restaurant is vegetarian and non-vegetarian hygiene and clean food is served. I visit for official work every month and also take my family in the holidays. The weather is nice and cool, with lots of greenery, tea estates and fresh vegetables and fruits are available. Surrounding this hotel you can find other restaurants also where you can go and eat. The full season is from March to May, the half season is in October.

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1 Review

"Appearance of hotel is excellent"

6.3/7
Posted 2 Mar

I went to the hotel in the month of November. Overall experience of the hotel was good. Locating of the hotel was good and was located near the garden and centre of the city. Hotel appearance was excellent. It was a holiday trip. Front office was good and there was no delay in check in and checkout procedure. Services provided by the hotel were excellent. Room was spacious, neat and clean. Food and drinks was good especially vegetarian foods. Complimentary breakfast was provided by the hotel. Other activities like gym, swimming pool, Wi-Fi connection, indoor outdoor games were not available in the hotel. I had done booking directly.

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Bangalore
1 Review | 1035 Readers

"Overall experience at this hotel was not so good"

3.9/7
Posted 2 Jan, 2015

The overall experience at this hotel was not so good. The service was not really good. The rooms and blankets were dirty. I travelled there with my family. I had not faced any problem in finding the hotel. The hotel was located at the centre of the market and nearby the bus stand and all. The appearance of the hotel was average. There was only one person, who was serving in all the rooms. So there was some delay at the service. Check-in and check-out was done quickly. But for everything I had to go to the reception. The room provided to me was okay. It was spacious, but not so clean. They could have done better. The room was not furnished, well enough. Every amenity was working properly in the room. I was not able to see any special view out of my room. The washroom was okay. Hot water facility was provided by the hotel. I had not checked any restaurant there. I ate food outside only. The hotel had not conducted any activities over there. They had organized a sightseeing trip for me. My suggestion for them is to improve the service and cleanliness in the hotel. I liked this hotel mainly because of the location. My advice for other traveller is that if they are looking for an average hotel at a nice location than it would be a good hotel.

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Irinjalakuda
3 Reviews

"Well located and well receiving staff"

4.6/7
Posted 13 Jun

I had been to Ooty during the month of December 2016 and booked the room in the Charing Cross Hotel. It was my holiday trip with family. My travel destination was very good with necessary comforts. I would rate the location as very good transportation is easy from this place. The appearance of the hotel was average. I would rate the front desk staff as good because of their responsive on time. I booked this room directly at hotel. The house keeping services in the hotel were good because of responsible quick service. The rooms at the hotel were very good with comfortable beds and neat bathroom. The food in the hotel was good as we can have so many options as according to the season.

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Kolkata
2 Reviews | 122 Readers

"Comfort stay in a pretty good rooms "

5.6/7
Posted 13 Jan, 2016

Bed was comfortable, the quality of the TV set was normal, cable option was also available. Behavior of the hotel staff was pretty good. They were handling requests timely. Hotel's receptionist Mr Ahmed gave a warm welcome and responded well to our requests. The place where Charing Cross Hotel has been built is the heart of the city. Many restaurants are there near to the Hotel. Botanical garden is 5-10 minutes away from the Hotel. There are many shopping venues nearby to the Hotel. Non-veg meals are preferably more available than Veg. On a closure note, i would like to mention that whenever i will visit Ooty again i will definitely go for Hotel Charing Cross.

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Charing Cross Hotel Overview

Charring Cross Hotel is located on the way to Botanical Garden. This hotel was opened to guests in 1994. The hotel is 90 km from Coimbatore Airport, 2 km from Ooty Railway Station and 2 km from Ooty Main Bus Stand.

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