Charing Cross Hotel, Ooty

Garden Road,Ooty

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Ranked 102 of 690 hotels in Ooty

Reviews summary (927)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

5.5 / 7
5.6 / 7
4.6 / 7
Front Office
5.0 / 7
4.3 / 7
4.3 / 7
Food & Drink
4.2 / 7
3.8 / 7

Video Reviews (2)


1 Review

"Good rooms"

Overall Rating
5.0 /7
  • 223

Samir gandhi

8 Reviews

"Good place to stay"

Overall Rating
5.0 /7
  • 269

Top Reviews

2 Reviews | 175 Readers

Easy to access, hygiene food

Posted 14 Oct, 2015

This hotel is very old and located at the center place of the city near to the Botanical Garden, market, Art Gallery, churches, Rose Garden, Coonoor Road, Kothagiri Road. The rooms are reasonable and good spacious, service is very good, front office is very helpful and cooperative, restaurant is vegetarian and non-vegetarian hygiene and clean food is served. I visit for official work every month and also take my family in the holidays. The weather is nice and cool, with lots of greenery, tea estates and fresh vegetables and fruits are available. Surrounding this hotel you can find other restaurants also where you can go and eat. The full season is from March to May, the half season is in October.

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1 Review

Appearance of hotel is excellent

Posted 2 Mar, 2017

I went to the hotel in the month of November. Overall experience of the hotel was good. Locating of the hotel was good and was located near the garden and centre of the city. Hotel appearance was excellent. It was a holiday trip. Front office was good and there was no delay in check in and checkout procedure. Services provided by the hotel were excellent. Room was spacious, neat and clean. Food and drinks was good especially vegetarian foods. Complimentary breakfast was provided by the hotel. Other activities like gym, swimming pool, Wi-Fi connection, indoor outdoor games were not available in the hotel. I had done booking directly.

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Low rate hotel

Posted 12 Sep, 2017

I traveled to Ooty with my family and friends on a holiday trip in the month of May 2017. I booked a room at this hotel through friend reference. The hotel location was excellent as it was in the city center. It was nearby to the bus stand and it was easily accessible to public transportation shopping centers and few places. It was all walkable distance. We traveled by own vehicle (car) with a driver. Parking facility was available. It was a free service. The reception was good in completing the booking process. They were responding on time. They were cooperative and friendly in nature. They welcomed us very well. The area was clean. We took the non-AC room. It was like a normal room. It was clean and spacious. The doors were like old. All the required facilities were good and the bathroom was clean. Water force was proper. Hot water facility was available. The room service was good and they were on time. They provided an immediate response on time. The hotel look was good with the overall looks. It was an old building which was maintained well. We didn't take food and there were no fun amenities in that hotel. No lift facility and no play area was kids. The overall service was good and satisfactory. I suggest this hotel to everyone. I indicate the hotel executives to improve the room quality.

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Overall it was good but costly

Posted 28 Sep, 2017

On a holiday trip with the family We went to Ooty in the month of May 2017. We booked this hotel through online process. We stayed in this hotel for one night. The destination was a very good place. The hotel location was convenient to stay. The interior and exterior appearance of the hotel was nice. The service staff were provided all facilities on time. The front desk was polite and gave a warm welcome. They did check in had checkout properly. The pick and drop facility was there it was payable. The lift facility and wheel chair facility was not there. We booked a normal room. The room door and bathroom door was not proper. The flush was not working in the bathroom. We complain it to the staff but they were not responded to that. We had food from this hotel. It was tasty. We used restaurant facility for food. The staff were delayed to serve the food. Other fun activities were not provided ion this hotel. The kids play area was not there. We stayed in this hotel for one day but they were charged for 3 days but the staff was well treated us.

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1 Review

Comfortable Stay

Posted 15 Sep, 2017

For a family holiday trip I went to the Ooty in the month of May 2017. I booked my stay through online via Booking. Com. The hotel was located in the heart of the city. We can locate it easily. That was a market place. The exterior was normal and the interior was good. We can get all the things near the hotel. The reception staff responded well and welcomed properly. We booed normal room. That was clean and neat. All the facilities were available. I ordered veg food and that was good quality. We used restaurant service for the food. The service staff provided the tea coffee on time and good to talk. The car parking space was available. They should provide a fan in the room. The restaurants were available near the hotel. There was a travel desk in the hotel.

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Charing Cross Hotel is ranked #102 among the 690 hotels in Ooty with an average rating of 4.7 out of 7. It is one of the 75, 2-star in Ooty. On HolidayIQ, it has a total of 47 photos, 927 text reviews and 2 video reviews and is rated top for its Location, Destination and Front Office.

The online booking price of the hotel ranges between Rs 1,600 to Rs 2,600 per night. The hotel offer 29 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (53%) and Group (21%) are the most common type of travellers that like to stay here. 59% of guests enjoy the hotel's relaxed environment, whereas 10% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Charing Cross Hotel is located at Charring Cross which is approximately 2 Kms from Udagamandalam railway station . Due to the close proximity, it is considered as one of the best stay option. TEA GARDEN (1 Km), Botanical Garden (1 Km), Ooty Botanical Gardens (1 Km), St. Stephen's Church (1 Km) and Rose Garden (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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