Ooty Hotels

Charing Cross Hotel, Ooty

Garden Road,Ooty

Ranked 98 amongst 546 hotels in Ooty

4.7/7 903 Ratings

Reviews (517)

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Experience Scale

Average rating

Destination
5.5 / 7
Location
5.6 / 7
Appearance
4.7 / 7
Front Office
5.0 / 7
Service
4.4 / 7
Room
4.3 / 7
Food & Drink
4.2 / 7
Activities
3.8 / 7

Charing Cross Hotel Reviews


Bangalore
2 Reviews

"Hospitality was very poor"

3.6/7
Posted 3 days ago

Overall experience was poor. They have not provided the extra bedding. Toilet was also not clean. Overall bad even after taking deluxe room. They didn't provided the towel and all. Overall place was good, location was better but hotel was bad. Hotel was not clean. Hope to have better experience in future.

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"Decent hotel and I had a smooth stay"

4.9/7
Posted 15 days ago

I went to Ooty and stayed in this hotel. The location of the hotel was good. The internal and external appearance of the hotel was good. There was no delay in check in and checkout. The staff members in the hotel were helpful and quick in services. The room allotted to me was spacious and it was well maintained with all required amenities in working condition. I ate food outside the hotel. There were no activities in the hotel.

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Bangalore
3 Reviews

"Comfortable rooms with good staff"

6.3/7
Posted 15 days ago

I had a good stay at this hotel. The location of the hotel was good. The appearance of the hotel was good internally and externally. There was no delay in check in and checkout. The staff members were helpful and friendly in service. The room allotted to us was maintained well with all amenities working properly. I did not eat food at this hotel. There were no activities in the hotel.

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1 Review

"Comfortable stay and good services by the staff"

5.6/7
Posted 21 days ago

I stayed in Chairing Cross Hotel. The location of the hotel was good. The internal and external appearance of the hotel was good. There was no delay in check in and checkout. The staff members in the hotel were helpful and quick in services. The room allotted to me was good and it was well maintained with all required amenities in working condition. I ate food in the hotel and it was very good in quality and taste. There were no activities in the hotel.

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Thrissur
3 Reviews

"Over all very good and happy stay"

5.9/7
Posted 21 days ago

I visited to this hotel in the month of September 2016 business purpose with family. The destination was very good. Location of the hotel was located inside the city and was easy to locate. Appearance of the hotel was very good From interior and exterior. Check in check out was done on time. Staff of the hotel were friendly and cooperative. Service was very good. Room was neat and clean was spacious. Amenities were available with working condition. Food I had taken from the hotel was very good in quality and quantity and they provided complimentary breakfast. Activities were held at the hotel was very good. There was no WI-FI facility at the hotel. Pick up drop facility available.

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1 Review

"Excellent destination and terrible service"

4.0/7
Posted 21 days ago

I visited to this hotel in the month of November 2016 with family. Destination was excellent. The hotel was located centre of the city and was easy to locate. Appearance of the hotel was below average from interior and exterior. Check in & check out was done on time. Staff was not giving proper response. Service was terrible. Room was neat and clean, was spacious. Amenities were available with working condition. Food I had taken from the hotel was good in quality and quantity and they did not provide complimentary breakfast. No activities were held at the hotel. There was no Wi-Fi facility in the hotel.

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Top Reviews of Charing Cross Hotel


Bangalore
2 Reviews | 175 Readers

"Easy to access, hygiene food"

6.4/7
Posted 1 year ago

This hotel is very old and located at the center place of the city near to the Botanical Garden, market, Art Gallery, churches, Rose Garden, Coonoor Road, Kothagiri Road. The rooms are reasonable and good spacious, service is very good, front office is very helpful and cooperative, restaurant is vegetarian and non-vegetarian hygiene and clean food is served. I visit for official work every month and also take my family in the holidays. The weather is nice and cool, with lots of greenery, tea estates and fresh vegetables and fruits are available. Surrounding this hotel you can find other restaurants also where you can go and eat. The full season is from March to May, the half season is in October.

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Bangalore
1 Review | 1035 Readers

"Overall experience at this hotel was not so good"

3.9/7
Posted 2 years ago

The overall experience at this hotel was not so good. The service was not really good. The rooms and blankets were dirty. I travelled there with my family. I had not faced any problem in finding the hotel. The hotel was located at the centre of the market and nearby the bus stand and all. The appearance of the hotel was average. There was only one person, who was serving in all the rooms. So there was some delay at the service. Check-in and check-out was done quickly. But for everything I had to go to the reception. The room provided to me was okay. It was spacious, but not so clean. They could have done better. The room was not furnished, well enough. Every amenity was working properly in the room. I was not able to see any special view out of my room. The washroom was okay. Hot water facility was provided by the hotel. I had not checked any restaurant there. I ate food outside only. The hotel had not conducted any activities over there. They had organized a sightseeing trip for me. My suggestion for them is to improve the service and cleanliness in the hotel. I liked this hotel mainly because of the location. My advice for other traveller is that if they are looking for an average hotel at a nice location than it would be a good hotel.

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Kolkata
2 Reviews | 122 Readers

"Comfort stay in a pretty good rooms "

5.6/7
Posted 1 year ago

Bed was comfortable, the quality of the TV set was normal, cable option was also available. Behavior of the hotel staff was pretty good. They were handling requests timely. Hotel's receptionist Mr Ahmed gave a warm welcome and responded well to our requests. The place where Charing Cross Hotel has been built is the heart of the city. Many restaurants are there near to the Hotel. Botanical garden is 5-10 minutes away from the Hotel. There are many shopping venues nearby to the Hotel. Non-veg meals are preferably more available than Veg. On a closure note, i would like to mention that whenever i will visit Ooty again i will definitely go for Hotel Charing Cross.

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"Good hotel for family to stay"

6.5/7
Posted 2 months ago

My visit to this hotel in the month of October 2016 with family. Destination was is excellent. Location of the hotel was located inside the city and was easy to locate and was near to transport facility. Appearance of the hotel was excellent from interior and exterior. Parking and garden facility available in the hotel. Check in check out was done on time and welcome was very good. Staff were friendly and cooperative. Service at the hotel and was very excellent. Non AC room was neat and clean and spacious. Basic amenities were available in the hotel but TV remote was not there and rectified. Food I had taken from hotel was excellent in quality and quantity and reasonable price. No activities were held at the hotel. Tariff of the hotel was eight hundred. I will suggest providing the Tv remote at the hotel.

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1 Review | 8 Readers

"Good hospitality & good food"

6.1/7
Posted 1 year ago

We are happy while we stayed in the hotel. The hotel staff showed good hospitality. We enjoyed a lot. The food in restaurant is also good. Again, if we visit Ooty we prefer to book this hotel as we satisfied with this hotel. The cost of the room was also good when compare to other hotels. The premises of the room and also hotel is fairly good. It also located at a suitable and convenient place of Ooty.

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Charing Cross Hotel Overview

Charring Cross Hotel is located on the way to Botanical Garden. This hotel was opened to guests in 1994. The hotel is 90 km from Coimbatore Airport, 2 km from Ooty Railway Station and 2 km from Ooty Main Bus Stand.

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