Ooty Hotels

Charing Cross Hotel, Ooty

Garden Road,Ooty

Ranked 93 amongst 553 hotels in Ooty

4.6/7 616 Reviews
Charing Cross Hotel,Ooty Watch Video Reviews

Reviews (616)

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Experience Scale

Average rating

Destination
5.5 / 7
Location
5.6 / 7
Appearance
4.6 / 7
Front Office
5.0 / 7
Service
4.4 / 7
Room
4.3 / 7
Food & Drink
4.2 / 7
Activities
3.8 / 7

Charing Cross Hotel Video Review (1)

Samir gandhi

 
8 Reviews

"Good place to stay"

01:08
Overall Rating
5.0 /7
  • 251

Charing Cross Hotel Reviews (616)


"Booking services were good"

3.5/7
Posted 16 days ago

We had been to this destination in the month of December. It was a holiday trip with friends. The destination was very good. The location of the hotel was good and was conveniently located. The ambience of the hotel was very good. There were no delays in check in and checkout. The booking and reception services were good as well. The rooms provided to us were very good and spacious. The staff's at the hotel were friendly and cooperative in behaviour. The overall services provided by the hotel were good.

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"Very co-operative and friendly staff"

4.5/7
Posted 16 days ago

We visited this month on December. It was a relaxation trip with family. The city was good. The location of the hotel was good as it was convenient.  The outlook of the hotel was very good. The front office and reception was very good and the staff's there were very cooperative. There were no delays in check in checkout. The rooms provided to us were good but was bit smelly. The food and drink was very good and there were complimentary food provided. The service provided by the hotel was very good. The overall experience at the hotel was good.

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"Good hotel but bad service"

5.1/7
Posted 16 days ago

I visited the hotel in the month of January. It was a holiday trip. I went there alone. I booked this hotel online. It was a very good place. The hotel location was very good. The hotel was in the centre. The appearance of the hotel was good. The front office was good the services were average. The do not provide hot water whenever you want. The hotel room was spacious and clean. I do not have any food and drinks in the hotel.

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Visakhapatnam
3 Reviews

"Excellent hotel with good staff"

6.3/7
Posted 16 days ago

I had visited this hotel in the month of January. It was a holiday trip with family. The destination was good. The location of the hotel was excellent. It was located in the city and near to the botanical garden. The appearance of the hotel was good. The reception was excellent. I had done my booking online. The staff's was helpful. The room was good and comfortable. The service was excellent and prompt. The food was excellent. It was available till late night. The activities were excellent. The hotel had arranged sightseeing. The overall experience of this hotel stay was excellent.

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"Average place to visit"

3.6/7
Posted 16 days ago

I visited this hotel in the month of January, for a holiday trip with friends, for an adventure trip. An excellent city to stay, the hotel was located near to the centre of the city. The outlook of the hotel was very average, it’s like normal, and there was parking facility. The front office was very poor, the staff's was not cooperative. The rooms were average and also hot water was not provided. The food and drink was good. The service from the hotel was average; there was no room service. Good place for a day out with friends. I felt this hotel was worth my money

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"Good hotel with great location"

4.8/7
Posted 3 days ago

In January I stayed in this hotel for holiday with my family for leisure. The destination was nice specially the atmosphere of the place. The hotel location was good as it was very close to all the sightseeing places. The hotel appearance was good but the hot water through the day was an issue. Front office was really helpful. I booked the room online and the room provided was okay as the backside of the room was very bad. The hotel service was on time and the food was okay and good in taste. The overall my stay was good and comfortable. I would like to recommend this hotel.

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Bangalore
1 Review

"Good hotel with complimentary food"

4.5/7
Posted 3 days ago

I stayed in this hotel in January for holiday with friends. The destination was nice specially the climate of the place. The hotel location was convenient and close to all the sightseeing places. The hotel appearance was not good that much but the front office people were prompt and helpful. I booked the room online and the room provided was not good specially the room interiors. The hotel service was not that great. The hotel food was okay in taste and there was no complimentary meal available. The overall my experience was good and satisfactory.

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"Good hotel with very good rooms"

4.0/7
Posted 3 days ago

The overall experience was very good. We visited the hotel in the month of November. It was a holiday trip with family. The destination was very because of its climate. The place of the hotel was good and far from city. The sight of the hotel was very good and was attractive. The front office and booking services were very good. There were no much services provided by the hotel. There were no restaurant was available in the hotel. The rooms that were provided were excellent and were well maintained. There were no pick up and drop services that were provided by the hotel. There were no activities provided by the hotel.

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Maddhuru
3 Reviews | 10 Readers

"Co-operative and friendly staff"

5.1/7
Posted 16 days ago

I stayed at the hotel in the month of February. It was a relaxation trip. The destination was good and was very clean. The place which the hotel was situated was excellent as it was convenient for railway station, shopping etc. The overall services provided by the hotel were very good as the staff's were cooperative and friendly. The food given was good as the quantity and quality of the food was good. The front office services were excellent. The appearance of the hotel was very good as it looked decent. Wi-Fi facilities were provided by the hotel. The overall experience at the hotel was good.

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4 Reviews | 4 Readers

"Very good and convenient site"

5.3/7
Posted 16 days ago

The overall stay was good. It was a holiday trip with friends. We had been to the hotel in the month of December. The destination was very good with cool climate. The site of the hotel was very good as it was that convenient. The front office and booking services were very good. The staff's at the hotel were very helpful and friendly in behaviour. The service provided by the hotel was very good. The rooms provided in the hotel were good as it was neat and clean. The housekeeping services in the hotel were very good and the rooms were kept neat and clean. There was no food provided by the hotel. I would suggest this hotel to have online payment facilities. There was Wi-Fi facilities provided.

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Top Reviews of Charing Cross Hotel


Bangalore
2 Reviews | 175 Readers

"Easy to access, hygiene food"

6.4/7
Posted 2 years ago

This hotel is very old and located at the center place of the city near to the Botanical Garden, market, Art Gallery, churches, Rose Garden, Coonoor Road, Kothagiri Road. The rooms are reasonable and good spacious, service is very good, front office is very helpful and cooperative, restaurant is vegetarian and non-vegetarian hygiene and clean food is served. I visit for official work every month and also take my family in the holidays. The weather is nice and cool, with lots of greenery, tea estates and fresh vegetables and fruits are available. Surrounding this hotel you can find other restaurants also where you can go and eat. The full season is from March to May, the half season is in October.

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1 Review

"Appearance of hotel is excellent"

6.3/7
Posted 2 months ago

I went to the hotel in the month of November. Overall experience of the hotel was good. Locating of the hotel was good and was located near the garden and centre of the city. Hotel appearance was excellent. It was a holiday trip. Front office was good and there was no delay in check in and checkout procedure. Services provided by the hotel were excellent. Room was spacious, neat and clean. Food and drinks was good especially vegetarian foods. Complimentary breakfast was provided by the hotel. Other activities like gym, swimming pool, Wi-Fi connection, indoor outdoor games were not available in the hotel. I had done booking directly.

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Bangalore
1 Review | 1035 Readers

"Overall experience at this hotel was not so good"

3.9/7
Posted 2 years ago

The overall experience at this hotel was not so good. The service was not really good. The rooms and blankets were dirty. I travelled there with my family. I had not faced any problem in finding the hotel. The hotel was located at the centre of the market and nearby the bus stand and all. The appearance of the hotel was average. There was only one person, who was serving in all the rooms. So there was some delay at the service. Check-in and check-out was done quickly. But for everything I had to go to the reception. The room provided to me was okay. It was spacious, but not so clean. They could have done better. The room was not furnished, well enough. Every amenity was working properly in the room. I was not able to see any special view out of my room. The washroom was okay. Hot water facility was provided by the hotel. I had not checked any restaurant there. I ate food outside only. The hotel had not conducted any activities over there. They had organized a sightseeing trip for me. My suggestion for them is to improve the service and cleanliness in the hotel. I liked this hotel mainly because of the location. My advice for other traveller is that if they are looking for an average hotel at a nice location than it would be a good hotel.

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Kolkata
2 Reviews | 122 Readers

"Comfort stay in a pretty good rooms "

5.6/7
Posted 1 year ago

Bed was comfortable, the quality of the TV set was normal, cable option was also available. Behavior of the hotel staff was pretty good. They were handling requests timely. Hotel's receptionist Mr Ahmed gave a warm welcome and responded well to our requests. The place where Charing Cross Hotel has been built is the heart of the city. Many restaurants are there near to the Hotel. Botanical garden is 5-10 minutes away from the Hotel. There are many shopping venues nearby to the Hotel. Non-veg meals are preferably more available than Veg. On a closure note, i would like to mention that whenever i will visit Ooty again i will definitely go for Hotel Charing Cross.

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"Good hotel for family to stay"

6.5/7
Posted 5 months ago

My visit to this hotel in the month of October 2016 with family. Destination was is excellent. Location of the hotel was located inside the city and was easy to locate and was near to transport facility. Appearance of the hotel was excellent from interior and exterior. Parking and garden facility available in the hotel. Check in check out was done on time and welcome was very good. Staff were friendly and cooperative. Service at the hotel and was very excellent. Non AC room was neat and clean and spacious. Basic amenities were available in the hotel but TV remote was not there and rectified. Food I had taken from hotel was excellent in quality and quantity and reasonable price. No activities were held at the hotel. Tariff of the hotel was eight hundred. I will suggest providing the Tv remote at the hotel.

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Charing Cross Hotel Overview

Charring Cross Hotel is located on the way to Botanical Garden. This hotel was opened to guests in 1994. The hotel is 90 km from Coimbatore Airport, 2 km from Ooty Railway Station and 2 km from Ooty Main Bus Stand.

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