Ooty Hotels

Charing Cross Hotel, Ooty

Garden Road,Ooty

Ranked 107 amongst 548 hotels in Ooty

4.7/7 575 Reviews
Charing Cross Hotel,Ooty Watch Video Reviews

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Reviews (575)

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Experience Scale

Average rating

Destination
5.5 / 7
Location
5.6 / 7
Appearance
4.7 / 7
Front Office
5.0 / 7
Service
4.4 / 7
Room
4.3 / 7
Food & Drink
4.2 / 7
Activities
3.8 / 7

Charing Cross Hotel Video Review (1)

Samir gandhi

 
8 Reviews

"Good place to stay"

01:08
Overall Rating
5.0 /7
  • 243

Charing Cross Hotel Reviews (575)


"Centrally located with nice rooms "

6.4/7
Posted 22 days ago

I booked this hotel online and stayed here with my family on our holiday trip in November. The destination was excellent a must visit place, location of the hotel was good it was centrally located, We arrived in my own car and the parking facility was very good. The appearance of the hotel and the front office was nice and there was no delay in check in and checkout, staffs were friendly and courteous. The room was big and spacious and well maintained with good furniture and the amenities were available in perfect condition. The hotel did not give complimentary breakfast but the food in the hotel was very nice and hygienic. Hotel did not provide Wi-Fi facility or indoor and outdoor activities but pickup and drop facility was available. Overall the hotel was good, I would suggest they provide Wi-Fi facility and I would recommend this hotel for upcoming travellers.

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1 Review

"Destination is awesome"

2.6/7
Posted 22 days ago

I went to the hotel in the month of November. Appearance of the hotel was not well maintained. Destination was good especially botanical garden and lakes. staff's member's behaviour was not so good and services provided by the hotel were very disappointing. Room was not clean and beds were not well maintained. Food and drinks were fine as I had only tea from the hotel. Other activates like gym, spa and swimming pool was not available in the hotel. It was a family trip. I would like to give suggestion to the hotel management to improve the services. I had done booking directly.

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1 Review

"A moderately good hotel"

4.9/7
Posted 22 days ago

It was a trip in October. We had a moderate experience here. The hotel location was very good. It had almost everything at close proximity. The destination was very good. The hotel had a decent appearance, but inside it was not so good. The room there was very good with a comfortable bed. Their service was good. They had a restaurant there, but we didn't use it. It was a holiday trip. I went with friends.

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"Perfect service and excellent service"

5.8/7
Posted 22 days ago

I stayed here in November. It was an official visit. I visited here with friend. It was a good experiencing staying here. It was located at a very good place, very convenient as it was located at the centre of the city. The hotel had a neat appearance. Their front office was friendly. I faced no delay in checking in or out. They had perfect customer service with prompt response to requests. Their rooms were neat and clean. It had electricity and TV readily available. I didn't eat there in the hotel, and they had no complimentary breakfast provided. I didn't use their transportation facilities.

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Delhi
1 Review

"Excellent location with clean room"

4.8/7
Posted 22 days ago

It was a holiday trip with my family. I visited the hotel in the month of November. Destination was good as I liked the location of the destination. Hotel location was excellent as it was nearby the main road. Hotel appearance was ok as it was looking very normal type hotel. I was there for one night only so I can't say about the service. Room was good as it was neat and comfortable. The hotel did not have food facility. Front office was good as they were prompt in service. I booked my room manually.

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Visakhapatnam
1 Review

"Appearance was good"

4.4/7
Posted 21 days ago

It was a general trip. Destination was good. Hotel location was excellent it was just near to the destination. Appearance was average. Front office was good, staff were not co-operative and the service was terrible, response was very slow. Room was average c and bathroom was very bad and hot water was also not there. I had not food there. There was no any activity and no Wi-Fi provided. Staff did not have the uniform.

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"Overall experience was average"

4.1/7
Posted 21 days ago

I have been to this hotel in November. Location was nearby to everything, but I did not stay there much as I was busy travelling. Rooms were not that big. Service was average as we had to ask about hot water and all. I did not take food and drink there. My overall experience was average of this hotel.

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"Good service "

5.0/7
Posted 21 days ago

I have gone there in the month of November, for an official trip. The Location was spot on as it was just near to the garden. Hotel's exterior was fine. Their corridor was very attractive with fancy wallpaper. Their service was very good as they were very co-operative. Room was clean and tidy. Everything was working in the room. The Wi-Fi was working. It was an online booking. I did not order any food during my stay there. I did not find any other activities like gym, swimming pool, etc. Nothing much to write home about. Pretty basic deal.

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"Excellent services"

5.5/7
Posted 21 days ago

I visited in November. It was a holiday trip. Destination was good. Hotel location was excellent, it was inside the city and all the things were near the hotel like bus stand, railway station and all the tourist place was there. Front office was excellent, they provide guideline about destination. Room was good, it was large in size but it was not clean. Food was good.

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"Appearance was good"

4.3/7
Posted 21 days ago

I went in the month of November. It was an official trip with my colleagues. Overall experience in this hotel stay was fine and the room service was very good. The destination was good and the botanical garden was very attractive. Hotel was conveniently located in the centre of city and was easily accessible from bus stand and railway station. Outside appearance of the hotel was good and attractive. I booked the hotel through website. Hotel services were average as phone and other things were not working properly. There was no complimentary breakfast provided by them and the food and drinks were fine not so good. Wi-Fi facility was available in the hotel but I didn't used. Travel desk facility was also available in the hotel.

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Top Reviews of Charing Cross Hotel


Bangalore
2 Reviews | 175 Readers

"Easy to access, hygiene food"

6.4/7
Posted 1 year ago

This hotel is very old and located at the center place of the city near to the Botanical Garden, market, Art Gallery, churches, Rose Garden, Coonoor Road, Kothagiri Road. The rooms are reasonable and good spacious, service is very good, front office is very helpful and cooperative, restaurant is vegetarian and non-vegetarian hygiene and clean food is served. I visit for official work every month and also take my family in the holidays. The weather is nice and cool, with lots of greenery, tea estates and fresh vegetables and fruits are available. Surrounding this hotel you can find other restaurants also where you can go and eat. The full season is from March to May, the half season is in October.

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Bangalore
1 Review | 1035 Readers

"Overall experience at this hotel was not so good"

3.9/7
Posted 2 years ago

The overall experience at this hotel was not so good. The service was not really good. The rooms and blankets were dirty. I travelled there with my family. I had not faced any problem in finding the hotel. The hotel was located at the centre of the market and nearby the bus stand and all. The appearance of the hotel was average. There was only one person, who was serving in all the rooms. So there was some delay at the service. Check-in and check-out was done quickly. But for everything I had to go to the reception. The room provided to me was okay. It was spacious, but not so clean. They could have done better. The room was not furnished, well enough. Every amenity was working properly in the room. I was not able to see any special view out of my room. The washroom was okay. Hot water facility was provided by the hotel. I had not checked any restaurant there. I ate food outside only. The hotel had not conducted any activities over there. They had organized a sightseeing trip for me. My suggestion for them is to improve the service and cleanliness in the hotel. I liked this hotel mainly because of the location. My advice for other traveller is that if they are looking for an average hotel at a nice location than it would be a good hotel.

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Kolkata
2 Reviews | 122 Readers

"Comfort stay in a pretty good rooms "

5.6/7
Posted 1 year ago

Bed was comfortable, the quality of the TV set was normal, cable option was also available. Behavior of the hotel staff was pretty good. They were handling requests timely. Hotel's receptionist Mr Ahmed gave a warm welcome and responded well to our requests. The place where Charing Cross Hotel has been built is the heart of the city. Many restaurants are there near to the Hotel. Botanical garden is 5-10 minutes away from the Hotel. There are many shopping venues nearby to the Hotel. Non-veg meals are preferably more available than Veg. On a closure note, i would like to mention that whenever i will visit Ooty again i will definitely go for Hotel Charing Cross.

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"Good hotel for family to stay"

6.5/7
Posted 4 months ago

My visit to this hotel in the month of October 2016 with family. Destination was is excellent. Location of the hotel was located inside the city and was easy to locate and was near to transport facility. Appearance of the hotel was excellent from interior and exterior. Parking and garden facility available in the hotel. Check in check out was done on time and welcome was very good. Staff were friendly and cooperative. Service at the hotel and was very excellent. Non AC room was neat and clean and spacious. Basic amenities were available in the hotel but TV remote was not there and rectified. Food I had taken from hotel was excellent in quality and quantity and reasonable price. No activities were held at the hotel. Tariff of the hotel was eight hundred. I will suggest providing the Tv remote at the hotel.

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Delhi
1 Review

"Comfortable and clean rooms "

6.3/7
Posted 22 days ago

I stayed in this hotel with my friends in November when we went there on an educational trip. The accommodation, transport and food and was provided by our college. The hotel was nice on the front abut on the backside there was full of shops which I did not like. The interaction of the front office staff's with the customers was very good creating a good impression, there was no delay during check in and checkout. Room was excellent, clean and comfortable, we did not have food in the hotel, I liked the weather and chocolate in the hotel, everything was reasonably priced. Hotel did not have Wi-Fi facility, on the whole we had an enjoyable trip and good stay.

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Charing Cross Hotel Overview

Charring Cross Hotel is located on the way to Botanical Garden. This hotel was opened to guests in 1994. The hotel is 90 km from Coimbatore Airport, 2 km from Ooty Railway Station and 2 km from Ooty Main Bus Stand.

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