The Citadel, Goa
Resorts

The Citadel, Goa

Rank 882
Ranked 882 of 1492
Hotels in Goa
Average rating
5.3/7
1 46 Ratings & 27 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 4
  • Very Good 12
  • Good 9
  • Average 2
  • Below Average 0
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 6/7
  • Location 5.5/7
  • Appearance 5.1/7
  • Front Office 5.2/7
  • Service 5.3/7
  • Room 5.3/7
  • Food & Drink 5.5/7
  • Activities 4.4/7

27 traveller reviews for The Citadel

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Pawan K
  • Pawan K
  • Lives in New Delhi
  • 1 Review
  • 4.8/7
  •  Posted 1 month ago
It was pretty tired feeling after landing on airport the point of choosing this hotel was in budget+near to the airport. Hardly 10 minutes drive from Dabolim Airport. It is also near to the bus stand walking distance of 7-8 mints. Hotel provides free Wifi, it has Bar and Restaurant in it, the food is good there.

Room service is pretty late they might not had enough resources may be at that time only. Rooms are clean, TV and Water Boiler works fine. TV has all the channels you want to see. Housekeeping staff is co-operative if ask them to come after some time they will do and if you ask them to come immediately they will to your room. It has lift facility too. Non AC rooms are smaller in size as comparison with AC rooms. Choose AC rooms if you have children etc. Hotel staff is very very co-operative from receptionist to room service guy. They will give you blanket and towel washed up and clean, you really don't need to carry your own. Hotel washrooms are in good conditions and geyser works fine.

Overall money you pay and what you get its a fair enough deal.
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Randolph Marsh
  • Randolph Marsh
  • Lives in Hyderabad
  • 5 photos
  • 9 Reviews
  • 5.9/7
  •  Posted 2 months ago
Visited this place with my family for Christmas '14. The hotel has a lot of positives and a few areas of improvement.

The location definitely tops the list of positives. It's a 2 minute, 200 meter walk from the Vasco-da-Gama railway station and a 15 minute, under 5 mile drive from the airport. There are several restaurants in near vicinity, with various forms of cuisine on offer. In addition, there are two parks around the corner for an early evening or morning stroll.

The staff at the reception are quite helpful and are quick in responding to requests from the in-room Telecom. I had requested for the room to be mopped before going to bed, mosquito repellent and extra blankets. The hotel staff was quick in attended to these requests.

The rooms are clean and quite cosy, the interiors of the hotel had an old world charm to it. The corridors and the stairway are of colonial design. The hotel offers free and efficient WiFi in room.

Some challenges that visitors may come across. Car parking is on the street in front of the hotel and you may have have challenges finding a parking spot. The hotel staff could assist with parking. The large windows of the room we were in, did not have locks and could easily be opened from the outside. Fortunately we were on the 3rd floor and did not lose sleep over this.

The big spirit dampener for us was the service at the restaurant. We waited for 40 minutes to be served. When we had questioned the manager of the restaurant, the reason given was that the staff was engaged in a party at the banquet hall. While the food served finally was reasonably priced and tasted pretty good, the long wait killed our appetite. I would have appreciated being informed about this delay while the food order was being placed.

In all a reasonably priced hotel for the amenities and the location.
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Rajiv Pandit
  • Rajiv Pandit
  • Lives in Ganjam
  • 5 Reviews
  • 4.3/7
  •  Posted 3 months ago
I proffered this hotel due to the in house bar and restaurant. My three days tour was amazing in Goa. I loved the water sports like water biking and para ceiling operated by the hotel. There were good condition AC and non-AC rooms in the hotel with in a good tariff. Staff were humble and helpful.
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Tiru Behera
  • Tiru Behera
  • Lives in Rourkela
  • 5 Reviews
  • 4.9/7
  •  Posted Dec 4, 2014
I went to Goa with my friends and stayed in the hotel. I was delighted to stay in this hotel. Very welcoming front office staff and well mannered, helpful.Service was good and in time. Room was adequate in size and enough space was there for three people. Modern facilities with good WiFi. A decent restaurant and bar was there.
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Anshu Anshu
  • Anshu Anshu
  • 4 Reviews
  • 7/7
  •  Posted Oct 5, 2014
This hotel is centrally located in Goa. It was amazing or I can say unforgettable time of my life. The pool was really as big as it appeared in the photographs. Staff was good. Staff was timely in handling requests. The housekeeping service provided was really good. The location of the restaurant was good and easy to approach. The meals were relatively not so much expensive. You would have remembered to bring your own shampoo etc because the establishment does not supply these essentials to help keep their costs down for the guests. So if you are planning for holidays in Goa,go to The Citadel, Goa.
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Hari S
  • Hari S
  • Lives in Chennai
  • 1 Review
  • 5.4/7
  •  Posted Sep 19, 2014
Hotel is very good. A must to go hotel. You can enjoy the food and activities. Its meant for good service. Rooms are very clean and well designed. Location and appearance were fine. I stayed there for two days with my family and friends. Rooms were well maintained and well furnished.
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Malcolm Gp
  • Malcolm Gp
  • Lives in Bangalore
  • 2 Reviews
  • 4.8/7
  •  Posted Jul 10, 2014
I book through online and the staff were decent. The interior is good and exterior should be renovated. The room allotted to me was good and well-maintained. I do not remember about the food and there was no delay in check-in and check-out process. No idea about activities and it was an official trip and I went alone. I stay in Bangalore and improvement should be done in exterior. It is value for the money and I would like to recommend other travellers to visit the hotel.
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Abhishek
  • Abhishek
  • Lives in Hyderabad
  • 2 Reviews
  • 4.8/7
  •  Posted Jun 27, 2014
Hotel was good. Location and appearance were fine. I stayed there for two days with my family and friends. Rooms were well-maintained and well furnished. TV, AC, hot water, etc. everything was perfect. Food was delicious. Both veg and non-veg dishes were served in this hotel. Booking was done directly and there was no problem that I have to wait to get the room there. I faced no problem during check and check out timing. Hotel is recommendable for other visitors.
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Shamal Shah
  • Shamal Shah
  • Lives in Pune
  • 1 Review
  • 3.5/7
  •  Posted Aug 7, 2013
Location is very far as far as transportation is concerned, rest every thing is ok, over all hotel is ok, by in this budget there are better options in goa, infact more cheap options are available
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Chirag Panchal
  • Chirag Panchal
  • Lives in Mumbai
  • 1 Review
  • 5.4/7
  •  Posted May 18, 2013
Overall experience was good. The staff of the hotel was really very coordinating and the service was really good.

Best Experience: Co-ordination by the hotel staff

Worst Experience: NA
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Pawan Manas Randolph Rajiv Pawan, Manas, Randolph and 43 other people have rated this hotel.
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The Citadel Overview

The Citadel is located in Vasco Da Gama. The hotel is 6 km away from Dabolim Airport. The nearest railhead is Vasco Da Gama Railway Station, which is walkable distance away.

Rooms and Amenities at The Citadel

Overall there are 36 rooms, out of which 24 are A/c rooms and the remaining 12 are Non A/c rooms. The hotel also has an in-house multi cuisine restaurant.

In-room facilities
STD/ISD
Hot and cold water
Room service
Other facilities
Sightseeing packages
Doctor on call
Parking facility
Travel desk
Conference hall
Laundry service


The Citadel Address

Near Raliway Station
Vasco da Gama, South Goa


India
Also known as Citadel The

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