Citrus Hotel, Lonavala
Hotel

Citrus Hotel, Lonavala

Rank 6
Ranked 6 of 120
Hotels in Lonavala
Average rating
5.5/7
1 112 Ratings & 73 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 20
  • Very Good 30
  • Good 17
  • Average 4
  • Below Average 2
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 5.7/7
  • Location 5.3/7
  • Appearance 5.7/7
  • Front Office 5.5/7
  • Service 5.7/7
  • Room 5.7/7
  • Food & Drink 5.5/7
  • Activities 4.9/7

73 traveller reviews for Citrus Hotel

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Sumit Pradhan
  • Sumit Pradhan
  • 10 Reviews
  • 5.1/7
  •  Posted 2 months ago
The location is a major let down which prevents this hotel from being excellent. The rooms were fine and the cleanliness and service quality is what separates it from other hotels. Great place to go with your kids as their are quite a few activities that they can embark on. Food tastes fine and whatever they lack in variation, they make it up with their warmth of their service. Decent place for family vacation.
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Sailesh Pandit
  • Sailesh Pandit
  • Lives in Chennai
  • 5 Reviews
  • 6.1/7
  •  Posted 2 months ago
Our(Me & my spouse) Lonavala winter trip was just thrilling. We had choosed Citrus Hotel. We had no idea about their service and all, but one of my friend suggested. When we reached, we were thrilled. Very high quality service, nice behaviour of the staff member and are responsive too. I would say they are professional. the bedroom was also quite pleasant and spacious. Healthy breakfast and tasty lunch, so I just love everything. They don't charge much as well, so try it Out...
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Anjali P
  • Anjali P
  • Lives in Mumbai
  • 22 Reviews
  • 4.8/7
  •  Posted 2 months ago
Decent resort but steep pricing compared to location and no view of anything whatsoever. Clean room and bathroom. Decent pool available but food was pretty average. Overall, this is just a decent hotel and you might want to look around before booking here.
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Pradeep Prabhu
  • Pradeep Prabhu
  • Highlander
  • Lives in Mumbai
  • 2 photos
  • 28 Reviews
  • 4.5/7
  •  Posted 3 months ago
Decent resort but highly priced. Rooms are clean and there is no view and hence found the price pretty steep.

The pool is decent. The food is bad. I would evaluate among other properties before finalizing on this one as there is nothing spectacular you can expect.
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Glenn Dsouza
  • Glenn Dsouza
  • Lives in Mumbai
  • 4 Reviews
  • 5.5/7
  •  Posted 3 months ago
I had a very good experience in this hotel. I did not face any problem to find out the hotel. It was located in the city. Pick-up and drop facility was provided by them. Inside and outside look of the hotel was very natural and beautiful. Staff behaviour was very good in that hotel. There was no delay in getting room.

I took AC room. Wash room and all were neat and clean. Bath tub also was there. Swimming pool, gym, spa, indoor and outdoor games, and other activities were available in this hotel. I had food outside the hotel because the restaurant was very expensive there. It was a relax kind of holiday. I went there with my family.

Lonavala is a very good place. I would like to recommend it to other people. I have no suggestion about the hotel. Location wise, it was very good. Appearance wise, it was good. Check-in and check-out process was very good. Services of the hotel were good. Room was very good. Food was average. Activity part was good.
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Suresh warrier
  • Suresh warrier
  • Lives in Agra
  • 1 Review
  • 5.9/7
  •  Posted 3 months ago
Hotel Citrus is worth stay for your holiday for relaxation and hospitality. It is little inside where greenery and cool breeze let you feel good. Amenities is excellent and deserve to go again over there but parking space is small the management to think over it. Services are good but little expensive of food. Private theatre and indoor games helps to enjoy with your family and friends. Advice to all is to stay over there for relaxation purpose.
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Salman Mal
  • Salman Mal
  • Lives in Ahmedabad
  • 8 Reviews
  • 5.9/7
  •  Posted Nov 1, 2014
They welcomed with a bend and had a very great room service. They had very big sitting lounge and had very good activities during the day. Musical nights while dinner, you can request your song to the singer and he does sing very good. Tourist should definitely go and stay in this hotel. This is the best and affordable five star hotel in Lonavala. They offer cab service and it is good. The room was way better than your home, bed was so soft and comfy and you can even spend your honeymoon there. It's perfect for couples. We enjoyed every second in the hotel.
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Sanketh
  • Sanketh
  • Lives in Delhi
  • 3 Reviews
  • 6/7
  •  Posted Oct 29, 2014
We went on 2nd anniversary, the place and hotel is really awesome. Hotel has big pool, but did not use it as it was cold. Overall service was excellent. Staff was really helpful and cooperative. Food menu has many items but could not eat as it was more of american and continental. Rooms were neat and clean and the ambiance was really awesome. Overall, a good experience.
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Mugdha K
  • Mugdha K
  • Lives in Mumbai
  • 1 Review
  • 3.6/7
  •  Posted Oct 19, 2014
My husband and I had been to Lonavala in March 2014 for a short 2N/3D trip to Lonavala along with another couple. After reading a few good reviews online (on Trip advisor) and ignoring a couple of bad ones, we had decided to stay in Citrus Hotel in Lonavala. We paid Rs.15,000 per deluxe AC room inclusive of breakfast and dinner. We were happy with the deal thinking that we would have a good stay. However, in a stark contrast to the impression we had, we feel that the service we received was poor. I want to bring forward the following feedback: The worst was the dining area. There were cockroaches inside the coffee blender and also near the area where bread was kept. The breakfast had limited options; however the live counter was a relief and enjoyment, although the roaches spoiled it all! There were spider webs in the sitting area near walls, no one bothered to keep clean, we had to point and instruct the staff to clean it. The dinner had no buffet, and reason given was we don't have enough accommodation. Even in the a la carte, most of the things we said we wanted were not covered in our package; we had to argue with the manager to get a few options made available. We were also not pleased with the preparations. A few good things about the hotel ar. The location of the Hotel, it is not very close to the market but not too far, which was OK with us. A car can be helpful in such situation. Rooms were kept clean and the overall ambiance in the room was pleasant. There is mini theatre were kids and even adults can enjoy movies. One can even ask for CDs at the reception and watch movies in the room. Swimming pool is a good fun, thumbs up on that one. My conclusion is that this hotel is expensive for the level of service they provide and cleanliness is a big, BIG issue that needs to be taken care of!
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Rahul Patil
  • Rahul Patil
  • Lives in Kolhapur
  • 2 Reviews
  • 7/7
  •  Posted Oct 14, 2014
I was at Citrus Lonavala few months ago. We were very delighted about the service and hospitality we experienced at venue. We felt like the second home because of the service we got at Citrus Lonavala. We hopefully looking for the same venue for next visit of us in future, we found one more thing which is not seen before anywhere else was the loyalty of the staff and calmness in every single conversation during the stay.
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Mukund Sumit Sailesh Anjali Mukund , Sumit, Sailesh and 109 other people have rated this hotel.
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Citrus Hotel Address

Near Lonavala Railway Station
Wardekar Bungalow Road
Lonavala

Maharashtra - 410401
India
Also known as Citrus Hotel - Lonavala

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