Citrus Backwater Spa Retreat , Alappuzha (Alleppey)
Spas

Citrus Backwater Spa Retreat , Alappuzha (Alleppey)

Rank 5
Ranked 5 of 311
Hotels in Alappuzha (Alleppey)
Average rating
5.9/7
1 70 Ratings & 40 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 22
  • Very Good 14
  • Good 3
  • Average 0
  • Below Average 1
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 6.1/7
  • Location 6.3/7
  • Appearance 6.2/7
  • Front Office 6.2/7
  • Service 6.1/7
  • Room 6.2/7
  • Food & Drink 6.1/7
  • Activities 5.3/7

40 traveller reviews for Citrus Backwater Spa Retreat

WRITE A REVIEW
Sort by:
Kiran Bavimani
  • Kiran Bavimani
  • Lives in Bangalore
  • 1 Review
  • 5.7/7
  • Posted 1 month ago
The location is fantastic with good view of fields on one side and backwaters on the other. The food is superb (though slightly expensive). There are no restaurants nearby. Swimming pool is good for playing with kids and there is a spa section too nearby. Location is ideal to visit most of the places. The room service is good and the rooms are fantastic - the bath room is as big as a hall :) There is a complimentary ride around the backwaters every evening. Difficult to reach this resort in the late evenings. If you have a car, it may be difficult to park(near the highway) as security may be the issue (The front office is co-operative - may extend help in this case). Need to book a car to get out of this place, though access to highway is good with buses/autos plying frequently.
More »
  • Was this review useful?
  • YES
  • Be the first to vote.

Prabu Ravichandran
  • Prabu Ravichandran
  • Lives in Tiruvannamalai
  • 1 Review
  • 6.1/7
  • Posted 2 months ago
I spent my honeymoon at this resort. It was one of the best luxury hotels due to its location. It has great staff and good food. We looked for some activities but were unable to get much due to poor climate. Nice transport. Itís great for both couples and family. The individual cottage kind of room was luxurious and great.
More »
  • Was this review useful?
  • YES
  • Be the first to vote.

Arshad Pkd
  • Arshad Pkd
  • Lives in Palakkad
  • 17 Reviews
  • 4.2/7
  • Posted 2 months ago
Hotel has very good infrastructure, swimming pool, location with good, games room and well equipped facilities. However the restaurant service is very slow and inadequate when comparable to other standards, needs a lot of improvement in terms of quality and speed of delivery. Also being at an isolated place, you need to depend on the ferry service provided by the hotel which may not respond in time when your driver waits for you on the banks of the lake. In all, inferior and non motivated staffing is resulting to these results. Please have a lot of patience for anything to happen when here.
More »
  • Was this review useful?
  • YES
  • Be the first to vote.

Deepak Nayak
  • Deepak Nayak
  • Lives in Mumbai
  • 4 Reviews
  • 5.1/7
  • Posted 2 months ago
I went to this resort with my family for a vacation and was amazed at the location of this resort, right on the backwaters. You have to take a boat to reach this place (so part of your backwater ride is covered) but you also need to time it properly or let them know in advance so that they can arrange for the boat when you reach. Amenities provided are good but the only disappointment was the swimming pool which is not maintained well. Both the lake view and paddy view rooms are good. Food was good with some authentic Kerala food options. Service was average and you have to call at least couple of times if you want something. Due to bad weather (which I feel was not as bad) we could not take the sunset cruise but they were courteous enough to arrange for a sunrise cruise but that too was delayed by an hour and it was not worth it (at least for us) as they took time to pick some customers en-route.
More »
  • Was this review useful?
  • YES
  • Be the first to vote.

Leela Pvr
  • Leela Pvr
  • Lives in Nellore
  • 6 Reviews
  • 5.9/7
  • Posted 3 months ago
Great resort and it is exactly located in backwaters. Really I enjoyed a lot. To reach the destination we have to travel in boat. And the staff are really friendly, they took care of us like family members, you won't believe it. There was no carrot halwa in their menu but when I asked they made it and gave with nominal fees.
More »
  • Was this review useful?
  • YES
  • 1 vote

Sunidhi Bhatia
  • Sunidhi Bhatia
  • Lives in Bangalore
  • 3 photos
  • 4 Reviews
  • 4.9/7
  • Posted 3 months ago
Had always wanted to go to Kerala and decided to begin with the land of houseboats and don't regret it at all! Booked the Citrus resorts there based on the experience I had with the chain at various other locations and the online spread of facilities it boosted of. To start with the pick-up cab was not on time and coordinating with the front desk was not a pleasant experience. On checking in, the room was average and I would rate the service the same. The front desk staff was neither rude nor very bothered about our overall experience at the resort. Swimming pool was a big disappointment with insects and frogs in it. Food was just average and had nothing great for our North Indian taste buds. One good part about the resort is their spa services and their houseboat. Experience with both these was good. Overall I will rate the place as a little above average.
More »
  • Was this review useful?
  • YES
  • Be the first to vote.

Ankita agrawal
  • Ankita agrawal
  • Lives in Alappuzha
  • 2 Reviews
  • 3/7
  • Posted 3 months ago
The hotel has an extremely great view. However, the hotel is extremely ill-managed. The staff is not courteous. The bathrooms are shabby. Even the swimming pool is not well-kept and had dirt in it. The reception staff also was rude. I would not recommend this place to anyone and very likely will not be visiting again.
More »
  • Was this review useful?
  • YES
  • Be the first to vote.

Anil jha
  • Anil jha
  • Lives in Kolkata
  • 1 Review
  • 6.5/7
  • Posted 3 months ago
My overall experience was fantastic in this hotel. I made my booking directly with the hotel. Check in and check out process was not delayed. Location and appearance were very good. I stayed there for three days. Staff behaviour was helpful and friendly. Booking and front office staff was excellent. Services were fast. Rooms were neat and spacious. Food and drink was delicious. Activities were very fine in this hotel. I will recommend this hotel to my friends and other tourists. I am totally satisfied with the amount of money I have spent at the hotel. I visited there with my family and it was a relaxing trip.
More »
  • Was this review useful?
  • YES
  • Be the first to vote.

Anju
  • Anju
  • 2 Reviews
  • 6/7
  • Posted Aug 21, 2014
Amazingly places beautiful backwaters, staffs were friendly. Service is great. Suggest you not to take road connectivity to resort. Rather, contact hotel before you reach and seek hotel help to reach resort by boat ride. Beautiful place to experience modern Kerala tradition.
More »
  • Was this review useful?
  • YES
  • Be the first to vote.

Milan Mehta
  • Milan Mehta
  • Lives in Mumbai
  • 4 Reviews
  • 7/7
  • Posted Aug 19, 2014
Rooms and bathrooms are quite big. Location is excellent, view of backwaters from room. Good hospitality. Stayed as couple. Amenities were amazing. There was nice tv and A/C. Breakfast, lunch and dinner were excellent. It is five-star from my end.
More »
  • Was this review useful?
  • YES
  • Be the first to vote.

Ritesh vij Tarun Kiran Prabu Ritesh vij, Tarun, Kiran and 67 other people have rated this hotel.
View their ratings...

Have you stayed at Citrus Backwater Spa Retreat ?

Sign-up

Citrus Backwater Spa Retreat Address

8/504A-504N, Karimba Valavu,
Paravoor Village
Punnapra North

Kerala - 600014
India
Also known as Citrus Retreat

Are you the business owner?

There are tremendous benefits of signing up with HolidayIQ.com for the CenterStage hotel reputation program.

Know more about CentreStage >
Manage your listing >

Alappuzha (Alleppey) hotels travelers are looking right now
HomeStays
Snehadhara Homestay
15 Reviews
SHOW PRICES
click to close
Check Availability & Price
SHOW PRICES
House Boats
19 Reviews
SHOW PRICES
click to close
Check Availability & Price
SHOW PRICES
Resorts
The World Backwaters A Lake Resort
17 Reviews
SHOW PRICES
click to close
Check Availability & Price
SHOW PRICES
HomeStays
Aagaman Inn
9 Reviews
SHOW PRICES
click to close
Check Availability & Price
SHOW PRICES
Check all Alappuzha (Alleppey) hotels ›