Citrus Backwater Spa Retreat , Alappuzha (Alleppey)
Spas

Citrus Backwater Spa Retreat , Alappuzha (Alleppey)

Rank 6
Ranked 6 of 342
Hotels in Alappuzha (Alleppey)
Average rating
6/7
1 89 Ratings & 53 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 32
  • Very Good 16
  • Good 3
  • Average 1
  • Below Average 1
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 6.1/7
  • Location 6.4/7
  • Appearance 6.2/7
  • Front Office 6.2/7
  • Service 6.1/7
  • Room 6.1/7
  • Food & Drink 6.1/7
  • Activities 5.4/7

53 traveller reviews for Citrus Backwater Spa Retreat

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Akhilesh Bhavi

  • Scout
  • Akhilesh Bhavi
  • Lives in Noida
  • 2 Reviews
  •  61 readers
  • 6.6/7
  •  Posted 4 weeks ago
The entrance, the lake, boathouses, the views, the traditional kerala style food will instantly make you fall in love with this Citrus backwater resort. The most spectacular and beautiful backwater trip experience. You can almost sit here and enjoy the whole day. Food served here, the authentic Kerala style is finger licking. Some dishes are only available with pre-ordering. Rooms are clean and vintage styled with soft beds. The staff are extremely courteous to our demands. Head and shoulder massage are complementary with our package and extremely well done. My wife too greatly enjoyed this trip and for us it's a memorable trip.
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Abhishek Chandra

  • Connoisseur
  • Abhishek Chandra
  • Lives in Hyderabad
  • 2 photos
  • 10 Reviews
  •  6 helpful votes
  •  10501 readers
  • 6.6/7
  •  Posted 1 month ago
I have travelled to Allepy for a holiday trip with friends. Took a taxi from Kochi airport and reached Allepy. The hotel is amazing and staff were very kind. The back waters at front and paddy fields at back is really amazing location of this resort. I suggest you to take a lake side room which has a beautiful scenery. The food too was excellent. It was one of the best food that I found in Kerela. The spa is one of the best thing happened here, the spa massages were relaxing. I suggest every one to take a morning walk and see the farming. They live differently compared to us. The transportation is through the boats it was a delightful experience.
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Khalid  P.s

  • Scout
  • Khalid P.s
  • Lives in Delhi
  • 3 Reviews
  •  1 helpful vote
  •  1189 readers
  • 7/7
  •  Posted 3 months ago
If you don't visit Alleppy at least once in life it's a miss and if you don't use Citrus Retreat & back water holiday packages it's really a big miss. They will treat you like their VIP guest. The food was awesome. The spa was really a great experience. Ambience and location was wonderful, actually I opted for two days package but I couldn't resist taking two more days.
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  • 1 vote

Ranchodoss Pg

  • Explorer
  • Ranchodoss Pg
  • Lives in Bangalore
  • 5 Reviews
  •  375 readers
  • 6.6/7
  •  Posted 3 months ago
A superb home like place. All nook and corner of the resort looked well maintained and well designed. It is situated on the backwaters. They provided a boat to travel away from the resort. Main beauty was the rooms - they were facing the lake/backwater. Don't know how perfectly they built like that. That too the climate was cool and slightly rainy. The natural look was awesome. Interior designs were newly modified I think. And the bathrooms were clean. If I were a movie director, I would make some song sequence here in the backwater.
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Prasanth

  • Scout
  • Prasanth
  • Lives in Afzalpura
  • 4 Reviews
  •  2 helpful votes
  •  585 readers
  • 7/7
  •  Posted 3 months ago
The hotel is located in an awesome location which itself is worth for the money you pay. The restaurant is very very good and spacious. I must appreciate the front desk and restaurant staff, who are extremely cordial. The rooms are well-maintained and tidy. You need to take a boat from the nearly bridge to reach this property and the ride is very good. The boat is arranged very quickly thus its hassle free. Special thanks to Pramod (front desk), Arun and other staff members for making our stay pleasant. We are extremely satisfied with this hotel and I would highly recommend this hotel for couples/families.
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Karan Madaan

  • Connoisseur
  • Karan Madaan
  • Lives in Pune
  • 16 Reviews
  •  23 helpful votes
  •  6891 readers
  • 3.5/7
  •  Posted Mar 29, 2015
Citrus was a disappointment, mismanaged, can you believe that I had to wait for more than 1 hour to be picked up in-spite of timely notification and numerous call for reminders. If that was not enough, dinner buffet was not available though was part of package at 9 pm. Oh is it too late!! Rooms were not at all par with the price charged.
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Kamal

  • Scout
  • Kamal
  • Lives in Delhi
  • 2 Reviews
  •  1 helpful vote
  •  752 readers
  • 5.4/7
  •  Posted Mar 23, 2015
Good hotel and nice place to go. We enjoyed a lot. Location is good. Hotel is good for a family fun zone. It is kerala and good scenic experience. Stay was pleasant treatment to the hotel. It was a 5 star hotel and value for money.
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  • 1 vote

Vipin

  • Tourist
  • Vipin
  • Lives in Delhi
  • 6 Reviews
  •  11 helpful votes
  •  685 readers
  • 6.6/7
  •  Posted Mar 17, 2015
This is indeed a four star hotel. If you love pleasure and leisure you should visit there. Very nice experience when you can reach the hotel through a boat only which is provided by the hotel itself. Rooms were luxurious. Food was tasty a little over priced though. Indoor games were there. Complimentary massage was relaxing. Very good experience if you are ready to spend some bucks.
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  • 4 votes

Dilip Kasliwal

  • Scout
  • Dilip Kasliwal
  • 4 Reviews
  •  6 helpful votes
  •  815 readers
  • 6.3/7
  •  Posted Mar 16, 2015
Citrus Retreat is very good hotel. I love this hotel and want to stay here again. The location of hotel is very good, staff is very co-operative and food quality is awesome. Swimming pool is little bit small but nice pool, gym & spa. Room was very clean & well maintained. Library was also available in hotel. I want to suggest that everyone should stay here.
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  • 2 votes

Kamal Shroff

  • Scout
  • Kamal Shroff
  • Lives in Mumbai
  • 1 Review
  •  2 helpful votes
  •  243 readers
  • 5.3/7
  •  Posted Mar 5, 2015
Stayed in the resort in the end of Feb. Located in a lovely location surrounded by backwaters and farms. The resorts has a natural advantage for having great client experiences. However a couple of dampeners were the fact at the time of snack being served - a fly actually went into the tea - also the rooms were having a lot of dead insects which required to be cleaned up. They offered another room immediately but we insisted on the same room because of the view. My view is that, the resort should adopt - air tight windows across - this will not allow the insects to creep from the very very small gaps in the doors and windows. The food quality and service was very good. Overall satisfied with the resort.
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  • 2 votes

Akhilesh Abhishek Ganesh Khalid Akhilesh, Abhishek, Ganesh and 86 other people have rated this hotel.
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Citrus Backwater Spa Retreat Address

8/504A-504N, Karimba Valavu,
Paravoor Village
Punnapra North

Kerala - 600014
India
Also known as Citrus Retreat

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