Clarkes Hotel, Shimla

Ranked 13 of 667 hotels in Shimla

The Mall,Shimla

Phone Number www.clarkesshimla.com

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What travellers are saying about this hotel

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Reviews summary (86)

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Experience Scale

Average rating

Destination
5.8 / 7
Location
6.0 / 7
Appearance
5.8 / 7
Front Office
5.7 / 7
Service
5.9 / 7
Room
5.9 / 7
Food & Drink
5.6 / 7
Activities
4.9 / 7

Video Review (1)

Soumi Saha

Delhi
18 Reviews | 3 Readers

"Excellent rooms and facilities"

00:42
Overall Rating
6.0 /7
  • 459

Reviews (86)


Mumbai
8 Reviews

Fantastic Location

4.8/7
Posted 8 Jun

The hotel is right at the mall road and is a heritage property. You can just walk to most attractions in the city . . It reminds of the old victorian era right from the exterior and wood work to the seating lounge, to your rooms and furniture and most prominently at the restaurant where servers dressed in crisp livery and a classic headgear. The food, although expensive, is delicious. The staff is prompt, polished and very helpful. Some rooms are in the basement and have no windows, it is advisable to avoid those rooms.

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Cochin
16 Reviews

Excellent hotel located in mall

7.0/7
Posted 17 Apr

The Hotel is a heritage property at the right location. It is on the mall road and everything is at a walking distance. Our room was spacious with its own sitting area. Staff are very good and seem to be everywhere whenever you enter or leave or walk in the passageways - service at the highest level and the Manager herself was always in evidence. The staff has a keen sense of observation and ensure that every guest is taken care. Food is delicious with a great variety in the menu. The staff at the dining hall is also very efficient.

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4 Reviews | 73 Readers

Five star plus service and excellent accommodation

6.4/7
Posted 15 Mar

We stayed at Clarkes (Heritage) Hotel in Shimla for three nights 26th to 28th February. Unfortunately two of our party of three were unwell on the journey to the hotel. I cannot praise the hotel management and staff enough for the compassion and support they gave to us during our stay. They constantly asked if there was anything they could do for us or anything that we needed. The staff were not just polite they were thoughtful, caring and supportive. The catering staff always checked out what food might be appreciated and were willing to prepare anything that was asked for. This care and attention was not just because of our illness but it was obvious that the same care and attention to detail went into dealing with all residents. We would so love to stay at this hotel again when we are in better health. Its location is excellent. The rooms are large and have that heritage luxury feel to them. Five star accommodation and service and we would thoroughly recommend you choose it as your Shimla hotel! The only drawback possibly worth mentioning is that cars could not access right up to the front door of the hotel but that said portage in India is commonplace and therefore this is not much of an issue.

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Delhi
9 Reviews | 2618 Readers

10 Reviews | 7 Readers

Top Reviews


Bangalore
2 Reviews | 1047 Readers

Reminiscences of the Raj

6.4/7
Posted 10 Oct, 2013

A beautiful heritage hotel right on the Mall of Shimla. Breath taking views of the city are visible from one's room. Wonderful service from all the staff esp Ms. Neha at the front desk. Wooden flooring takes one back to a bygone era. One could almost visualise Mr. Curzon to stride past. One small drawback . The restaurant is excessively costly and food mediocre. They did not have a proper toaster! But for this drawback other facets of a comfortable albeit luxurious stay are present. Strongly recommended.

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1 Review | 208 Readers

Good hotel with well-maintained rooms

5.6/7
Posted 7 Jan, 2015

When I travelled at Shimla then I stayed in Clarke's Hotel. Hotel was good and it was located on mall road. Hotel look wise was nice. Outside look was old building but interior wise, hotel was good. Food was good and price was reasonable. Staff behaviour was helpful and friendly. They were quickly attending all our requests. No delays during check-in and check-out facility. Rooms were spacious and well maintained. TV and other basic amenities were provided in the room and working properly. You can see hill side view from hotel rooms. I had no idea about activity in this hotel. I arranged sightseeing trip myself. Hotel was value for money paid and recommendable for others.

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Delhi
6 Reviews | 624 Readers

Comfortable hotel and cosy rooms

5.9/7
Posted 19 Sep, 2014

This property is soaked in history yet visitors cherish convenience. Located in an excellent position on the Mall road whereby the ridge, the hot spots and the tranquil, wooded roads towards Chota Shimla are easily accessible . This hotel is very old and most of the staff are old. The rooms are nice and big and comfortable and cosy. I have stayed here couple of times. The staff are warm and friendly. Room service and food is great. The location is good and is right on the mall road. Frequented by foreign tourists. The outer rooms facing the high court give a nice view of the valley.

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Delhi
7 Reviews | 701 Readers

Excellent staying experience in the hotel

6.6/7
Posted 30 Mar, 2015

I was recommended to this hotel by a local person of Shimla, and had a very nice experience. I went with my family. The booking was done on phone. We booked a deluxe room, but on reaching, we were upgraded to a Suite, so it was a very nice of them. The hotel is located right on the main mall road, with heritage features. The floors are creaky and reminds you of the English era. The food was average and I pointed it out to the chef, who was very receptive to the criticism and promised to improve it. Overall it was an excellent experience staying in this hotel.

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Mumbai
1 Review | 206 Readers

Hotel with a great view

5.5/7
Posted 27 Nov, 2014

Superb location, but location alone can't give you many guests, you have to provide good service. This is where this hotel beats its counterparts. Superb service. Food was amazing. Staff was friendly and quick to the call. Room was with great view, neat and clean and with nice interiors. Budget friendly tariff. Highly recommended.

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Overview

Clarkes Hotel is ranked #13 among the 667 hotels in Shimla with an average rating of 5.7 out of 7. It is one of the 12, 4-star in Shimla. On HolidayIQ, it has a total of 35 photos, 86 text reviews and 1 video reviews. it is rated top for its Location, Room and Service. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 8,100 to Rs 8,600 per night. The hotel offer 32 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (43%) and Couple (36%) are the most common type of travellers that like to stay here. 55% of guests enjoy the hotel's relaxed environment, whereas 17% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

Clarkes Hotel is located at The Mall which is approximately 2 Kms from Shimla railway station . Due to the close proximity, it is considered as one of the best stay option. The Mall (0 Km), Ridge (1 Km), Gaiety Heritage Cultural Complex (1 Km), Town Hall (1 Km) and Christ Church (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Restaurant, Laundry Services, Doctor On Call, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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