Reviews summary (80)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

5.8 / 7
6.0 / 7
5.8 / 7
Front Office
5.7 / 7
5.9 / 7
5.8 / 7
Food & Drink
5.6 / 7
4.9 / 7

Video Review (1)

Soumi Saha

18 Reviews | 3 Readers

"Excellent rooms and facilities"

Overall Rating
6.0 /7
  • 459

What travellers are saying about this hotel






Value For Money:



Reviews (80)

8 Reviews

Excellent hotel located in mall

Posted 17 Apr

The Hotel is a heritage property at the right location. It is on the mall road and everything is at a walking distance. Our room was spacious with its own sitting area. Staff are very good and seem to be everywhere whenever you enter or leave or walk in the passageways - service at the highest level and the Manager herself was always in evidence. The staff has a keen sense of observation and ensure that every guest is taken care. Food is delicious with a great variety in the menu. The staff at the dining hall is also very efficient.

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4 Reviews | 73 Readers

Five star plus service and excellent accommodation

Posted 15 Mar

We stayed at Clarkes (Heritage) Hotel in Shimla for three nights 26th to 28th February. Unfortunately two of our party of three were unwell on the journey to the hotel. I cannot praise the hotel management and staff enough for the compassion and support they gave to us during our stay. They constantly asked if there was anything they could do for us or anything that we needed. The staff were not just polite they were thoughtful, caring and supportive. The catering staff always checked out what food might be appreciated and were willing to prepare anything that was asked for. This care and attention was not just because of our illness but it was obvious that the same care and attention to detail went into dealing with all residents. We would so love to stay at this hotel again when we are in better health. Its location is excellent. The rooms are large and have that heritage luxury feel to them. Five star accommodation and service and we would thoroughly recommend you choose it as your Shimla hotel! The only drawback possibly worth mentioning is that cars could not access right up to the front door of the hotel but that said portage in India is commonplace and therefore this is not much of an issue.

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9 Reviews | 2618 Readers

10 Reviews | 7 Readers

6 Reviews

1 Review

1 Review

1 Review

Top Reviews

1 Review | 120 Readers

Hotel was excellent in all aspects!

Posted 30 Nov, 2015

The hotel is very excellent in all aspects. Location in very good. Front office staff are very helpful and friendly. They are very courteous. Room are very cozy and well-decorated. View from the rooms are very beautiful. Food served are very delicious and has all kind of varieties of foods in menu tastes good. Service was good and quick in time overall stay was good.

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2 Reviews | 1 Reader

Clean rooms and good food

Posted 28 Jul, 2016

The hotel was good. The hotel was located inside of the city. The room price was expensive. The activity was provided in the hotel. The room was spacious and clean. It was a new hotel. The food quality was very nice. The garden was provided in the hotel. The behaviour of the staff was cooperative. I had visited this hotel for official trip.

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1 Review | 124 Readers

Overall it was good, nice stay

Posted 30 Oct, 2015

Very good stay, good services and the best part is that the hotel is near the mall road so all the good stuff is available right at the corner. Enjoyed my stay and had a lovely stay with the hotel.

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110 Reviews | 76641 Readers

Excellent Hotel located on the Hill top

Posted 8 Nov, 2017

This hotel is in a hilltop and vehicles do not go to the Hotel. This venerable establishment captures the spirit and flavor of British Shimla, from the smartly attired reception staff to the elaborately uniformed wait staff in the dining room. We stayed two nights in a superior double room, which was spacious, equipped with comfortable club chairs and a wonderful bathroom. The dining room was a bit cold and rather too grand, so we chose to take dinners in our room. The room service was excellent. We could walk everywhere from the hotel, exploring upper, middle and lower areas of this fascinating hill station. We appreciate the manager and the staff who are professionally very competent at their work.

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1 Review | 90 Readers

One of the Best Hotel, Nice Cozy Stay

Posted 7 Jan, 2016

The hotel is excellent in all aspects and it was indeed a superb experience spending summer vacation in Shimla. The hotel location in good and convenient. Hotel staff are very helpful, polite, friendly and courteous. Rooms are nice and well-decorated with nice interiors. View from the rooms are very beautiful. Food quality is delicious and has all kind of varieties of foods in menu tastes good. Service was excellent. Stay was perfect without any hassle.

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Clarkes Hotel is ranked #3 among the 657 hotels in Shimla with an average rating of 5.7 out of 7. It is one of the 12, 4-star in Shimla. On HolidayIQ, it has a total of 30 photos, 80 text reviews and 1 video reviews and is rated top for its Location, Service and Room. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 8,100 to Rs 8,600 per night. The hotel offer 32 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (44%) and Couple (34%) are the most common type of travellers that like to stay here. 56% of guests enjoy the hotel's relaxed environment, whereas 14% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

Clarkes Hotel is located at The Mall which is approximately 2 Kms from Shimla railway station . Due to the close proximity, it is considered as one of the best stay option. The Mall (0 Km), Ridge (1 Km), Gaiety Heritage Cultural Complex (1 Km), Town Hall (1 Km) and Christ Church (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Restaurant, Laundry Services, Doctor On Call, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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