Munnar Hotels

Clouds Valley, Munnar

Kannan Devan Hill, A.M. Raod, Munnar,

Ranked 46 amongst 551 hotels in Munnar

5.7/7 2265 Reviews
Clouds Valley,Munnar Watch Video Reviews

Reviews (2265)

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Experience Scale

Average rating

Destination
6.1 / 7
Location
5.8 / 7
Appearance
5.8 / 7
Front Office
6.0 / 7
Service
6.0 / 7
Room
5.9 / 7
Food & Drink
5.7 / 7
Activities
4.5 / 7

Clouds Valley Video Reviews (9)

Rajeeshmenon

 
3 Reviews

"Nice & compact room"

00:52
Overall Rating
5.0 /7
  • 224

Rajeeshmenon

 
3 Reviews

"Decent deluxe rooms"

00:53
Overall Rating
5.0 /7
  • 212

Nivedita Singh

Kanpur
1 Review

"Good room"

01:36
Overall Rating
5.0 /7
  • 238

Anup Singh

Kanpur
59 Reviews | 33819 Readers

"Good stay"

01:37
Overall Rating
5.0 /7
  • 219

Rachna Singh

Bangalore
17 Reviews | 1400 Readers

"Supportive staff"

01:04
Overall Rating
5.0 /7
  • 218

Sindhu Menon

 
4 Reviews

"Good room"

00:22
Overall Rating
5.0 /7
  • 200

Clouds Valley Reviews (2265)


"Very good experience and comfortable stay"

6.5/7
Posted 17 days ago

Very good climate, beautiful places for sightseeing. The hotel was very convenient to reach. In the month of January I visited this place, it was a holiday trip with family. Entrance and the reception area was excellent, the ambience and the people were very good. I booked the room through a travel agency in my hometown. Service was very quick, food was also very good in taste and quality. Complimentary breakfast was given, I was told that there was a spa and Wi-Fi was provided. Room and the window view were very nice. Everything was pre planned in our package.

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"Very good experience at this hotel"

6.3/7
Posted 17 days ago

I visited this place in the month of January, it was a holiday trip with family. It was basically a cultural trip, it was a very good destination, I liked the scenic beauty. The ambience of the hotel, the garden and kids play area was very good. The outlook was very appealing, the staff's at the reception, arranged Wi-Fi in the room for me. Room was excellent, the ambience was good, and it was cosy and comfortable. Prompt service and very good food, I liked the south Indian food, there was a complimentary breakfast and Wi-Fi as well.

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Delhi
3 Reviews

"The staff’s was very friendly"

5.9/7
Posted 17 days ago

In the month January I visited this hotel for holiday trip with friends I had booked the room by online. The destination was awesome the best part was the eco-point and safari. The hotel location was very connected with the main road I went through the car. The ambience was very nice. The hospitality was good and the behaviour of the staff’s was very friendly. The overall service was nice especially the room service. The room was congested but it was good and Wi-Fi facility was available in the room. The food quality was good and south Indian food was available in the hotel. The overall stay was satisfies.

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Kolkata
3 Reviews | 85 Readers

"Room service was prompt"

5.6/7
Posted 17 days ago

I visited the hotel in the month of January 2017. It was a family trip. The destination place was very good. The trip was for relaxation purpose. The hotel was centrally located I. E it was located near the market. We went to the hotel by car. The staff's greet the occupants politely and in a friendly manner. There was a welcome drink during the entry to the hotel. The room service was prompt. The quality of the food was good. There was complimentary breakfast also. There were a few essential things in the hotel which was missing like electric kettle. The decorations of the interiors of the hotel were very good.

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Surat
1 Review

"Excellent hotel with good atmosphere"

6.9/7
Posted 17 days ago

January was a good month to visit this destination with my family for a holiday trip. The destination was excellent and hills atmosphere was too good. The location was nice, very close to the city and I reached the hotel in cab. The appearance of the hotel was good with new building; clean Reception with good decoration and friendly service. Room was also good, spacious, and clean and especially the beds were neat and hygiene. All the room facilities T. V, hot water was in working condition. Service was given in time and very helpful staff, co-operative. Complimentary breakfast was given which was tasty. Wi-Fi was also available and overall excellent hotel and staff

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"Excellent hotel in all aspects"

6.6/7
Posted 4 days ago

My overall experience was very nice in the hotel stay. I had been there in the month of January. It was a holiday trip with my family. The destination was an excellent place. I liked the tea plantations over there very much. The location of the hotel was also excellent. The hotel was excellent in all the aspects. I was happy with my stay over there. The appearance of the hotel was nice. I would like to stay there again in future. I booked the hotel online. The room allotted to me was excellent only. The staff's at the hotel were very much polite and adjustable. The food quality was very nice. Breakfast was served as compliment to me. Wi-Fi facility was provided and it was not chargeable.

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"Very good hotel with very good food"

6.0/7
Posted 4 days ago

We had been to this hotel in the month of January as a holiday trip with family. It was leisure trip. The destination of the hotel was very good with tea gardens. The location of the hotel was excellent which could be easily reached by car. The appearance of the hotel was very good. The inside and outside ambience was very good. The front office and booking services was very good. The staff's were very good and cooperative. The rooms provided were very good. The room was good with glass wall. The overall services offered were very good. The food and drinks was very good. The activities offered by the hotel were average. Wi-Fi facility was good. The overall experience of the hotel was very good.

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"Very good hotel with good rooms"

6.6/7
Posted 4 days ago

It was a holiday trip with wife in the month of February. The city was very good. The environment of the hotel was good. The hotel was conveniently located at the centre of the city. The appearance of the hotel was good. Booking and front office services were good as well. The overall service was very good. The room was maintained neat and clean and basic amenities were provided in the room. The food was provided by the hotel. The quality and quantity of the food was very good. They provided us with both vegetarian and non-vegetarian. There were no activities provided by the hotel. It was value for money. I would like to recommend other travellers.

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"Good stay with spacious rooms"

6.1/7
Posted 17 days ago

I visited this place in the month of December with my family. The hotel location was best and good for sightseeing. The appearance was good and mainly the interior designs, the rooms and overall infrastructure was really good. Front desk arrangements and responsibilities were good. Room was spacious and clean. TV, AC amenities were available. The activities default available but we didn’t use. The overall it was good experience to stay. The food was good and delicious, breakfast was given as complimentary. Service was really good and everything was tidy and neat. Free Wi-Fi was available. I booked by an agent.

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"Room service was very nice"

5.5/7
Posted 17 days ago

I went this hotel in January it was my holiday trip with family I had booked the room through travel agency. There was good experience in destination I saw the tea estate it was nice. The view from the balcony was so beautiful. I went through my car. The room service was very nice and the service was done on time. The reception staff’s communication was nice and the behaviour was friendly. The quality of the food was not good. Sightseeing was arranged by the hotel side. The overall experience was very good.

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Top Reviews of Clouds Valley


Chennai
1 Review | 1 Reader

"Excellent stay & prompt service"

6.3/7
Posted 1 year ago

I stayed there for two days and a night. (Don't remember the dates exactly). Location: The hotel is very easy to locate. As soon as you enter Munnar ask anyone they will guide you to Clouds Valley. The road to the hotel is in good shape. Sightseeing places are near by. Also, very close to the market area. Parking facilities are good. Note: Don't park your vehicle in the basement parking instead park it near front office because it would be a hassle to take out the vehicle if you want to start early. Rooms: The rooms are spacious. Towels, bed linens, pillows are as clean as new. Sanitary were tidy. The view from the room is so scenic. Service: Their room service is very prompt and humble. Food: The quality of the food is excellent, very delicious. The list of items in the buffet is good. I stayed with my family for two days and a night. Indeed, it's a very safe and calm place. I personally recommend this place to all type of travellers whether it's a couple or family or a group of members.

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Delhi
1 Review | 7 Readers

"Excellent hotel at premier location"

7.0/7
Posted 1 year ago

I along with my family reached this hotel after midnight and found the staff at the reception counter is highly punctual. They handed over me the key of the hotel room and one person was deputed for carrying luggage in the room after opening the lock of the room, it was really surprised that the management of this hotel has managed the room in a beautiful manner. Neat and clean quilt and bedsheets were found on the beds. Room was equipped with telephone and TV etc. Arrangement were also made to place the order in the room. In the morning of the day we took our breakfast in the dining hall meant for the guest. Food preparation was good and excellent food was served in the breakfast. Various dishes were available considering the need of visitors comes from different place of India. The hotel is located at the premier location at Munnar in Kerala near by Govt. Bus stand. The reception area was also maintained well certain flowers were also there in front of the hotels in its totality we observed that it is an excellent hotel for the tourist who comes to visit Munnar. Nearby hotel one can easily access transport public and private to visit the Market of the Munnar and various other places nearby Munnar from the window of the hotel we found Mountains where T-gardens can be seen. Munnar is no doubt beautiful place in the Kerala and this hotel is located at a premier location where guest/visitors easily access the hotels even in the midnight.

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Surat
1 Review

"Delightful stay with Great Fragrance of Service "

6.4/7
Posted 1 year ago

I am a Professor at SVNIT( NIT), Surat, Gujarat and this time we decided to visit Munnar for our trip during Diwali holidays. We stayed in this hotel during November 6 to 10, 2015. We had an excellent experience of this hotel in terms of the room ambiance including the ambiance of Bathroom, Hotel surroundings, quality of food( Breakfast and Dinner), Service of the persons in Hotel, Housekeeping staff, and also that of Restaurant. Especially the service and attitude of the restaurant staff was found extremely caretaking and pleasant. The desserts served to us after the dinner were also excellent. The quality amenities supplied to us like Bathroom Soap, Shampoo, etc. Were also found very satisfactory. The changing of towels was carried out everyday regularly and the condition of the towels was also found very neat and clean. Overall we experienced an excellent and comfortable stay in this hotel with its very good ambiance and very good hygienic conditions. There is a very large and neat and clean circular ground of Munnar Sports Club just adjacent to the Clouds Valley hotel and hence we could get an opportunity to have our morning walk everyday. We also enjoyed a pleasant walk everyday in this ground, which was very safe and away from the routine traffic of Munnar. We also observed that the security guard of the hotel was making entries of all incoming and outgoing vehicles in the register maintained by the hotel. This is one of the essential point for the safety of the guests who are staying in this hotel. Clouds of hospitality and ambiance in the clouds valley hotel, Clouds of quality food and smiling service in the clouds valley hotel, Clouds of beautiful surroundings and desserts in the clouds valley hotel. When my wife look into the sky with happiness sitting in the terrace of the clouds valley hotel, clouds of love and beauty in the clouds valley hotel.

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3 Reviews | 606 Readers

"Life time good experience with excellent room view"

6.3/7
Posted 3 years ago

I, with my family was on holiday trip sometimes in the month of May-June,2014(exact date slips of my mind). Our visit was all set through Indigo Tour and Travels who had already booked the room in Clouds Valley. The name itself was exiting and we were eager to get in as early as possible after landing at Kochi. We headed for Munnar on already hired taxi with a driver named Rajesh. Some of the travellers may take it as normal and unexciting trip, but since we were 1st timers and enjoyed the natural showers coming down from high mountains, the spice garden, different flowers on route, the valleys continuously travelling with us etc. On reaching the Clouds Valley, we were welcomed nicely at the reception and were offered soft drinks there. We shifted to the room that seemed normal at 1st glance-- with T.V, nice wash room, comfortable bed, but without AC. At first, we thought that we were unable to locate the AC and tried to find it. But no air conditioning facility was provided in the room. As soon as I opened the sliding window, I realised that there was no need of artificial AC in place of divine Air Conditioner. The experience was inexplicable. We there after asked for tea from room service. My younger daughter felt sick due to cold weather in Summer season and I had to rush to local Hospital almost 2 km from the hotel. The staff of the Hotel brought auto rickshaw for us since the car we travelled with, was parked inside the parking area and it was impossible to get it out from there at that time. The driver of the auto rickshaw was quite helpful though we were talking to each other in different languages. Thanks to God that he understood English and directed me to the doctor who was attending the Emergency Patients. At dinner, we enjoyed food, quality of which was superb. We visited different places at hilly Munnar and my wife enjoyed the spa facility there. Also visited local theatre to watch local dance form of Kerala, the famous KATHAKALI and martial art form - KALARIPAYYAT, I especially fond of. Alas We had to leave Munnar early in the morning. I advise to the future planners to plan for atleast 2 days and 2 nights stay there, may be more, to cover all the divine natural sights at Muunar. I still repend my only 1day 2nights stay at Munnar. Since my stay at Clouds Valley was for shorter period, I could not properly enjoy the hotel's comfort provided thereat, but it is two hundred percent confirmed that my next visit to Munnar in future will again begin with my stay at Clouds Valley. One can not forget the cloudy sight of the mountain in front of the window of the hotel. I want to thank the Clouds Valley People for providing such a room with excellent mountain view. I also want to thank Mr.Rajesh, who provided us excellent and comfortable journey to Munnar. "Life time experience".

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1 Review | 423 Readers

"Well furnished,needless to say,with all amenities!"

5.1/7
Posted 4 years ago

I checked in on 16th evening at this hotel with my family of four which was prior booked by my travel planner from Ahmedabad. The first thing that hit us when we arrived at the hotel lobby was an overwhelming courteous hotel staff ushering our arrival! Couldn't help but felt like we were at the right place.There was a warm greeting at the front desk and I'd say that the location was great.Immediately staff were assigned to us to bring us to our respective rooms and assist with the check-in process in the comfort of our own rooms while our welcome drinks were served! No queues, no waiting! This was the only hotel which accommodated our two children in one room as we didn't wanted them to be away from us and wanted to spend as much quality time with them (we had visited kanyakumari,kumarkaum,Trivandrum before arriving at Munnar as our last destination) No other hotel had heeded to our this request except clouds valley. The room was well furnished, needless to say, with all the necessary amenities you could think of, and there was free WiFi included. Bathroom was immaculate and well stocked with toiletries. Without exception, the staff were polite and helpful, and gave the impression that management take staff training seriously.Everything was very clean, and the bed was really comfortable!Floor beds for children were arranged also without making the room messy.This suite was incredible in terms of it's decor and it definitely had the wow factor. The best experience was the ayurvedis massage with experienced staff who explained about the massage which i had choosen .I was will taken at the appointed time inside and the way it went i could feel the experienced hands doing the job well and was asked in between if i was comfortable.Specially when ur tired after visiting different places this is the good place to unwind.Polite staff and light music really makes u feel good at the end of day. If i have any suggestions it is on the quality of food served at buffet.hey still need to improve further on quality and the way of serving.Morning breakfast as per timing was not ready on our date of departure as per the timings written outside the Restaurant.If i have to find one good thing than it was that the veg and non veg food was kept at desperate tables..chappatis served were not hot and had to be requested to do that.Only north indian food was served in dinner though we would have loved to have south indian since munnar is in south and the chef could have prepared it better there.This is one are where management has to put in a good effort.Since we had breakfast and dinner included in our package we do expect them to take care on this front. Overall a good experience i can say .Advised them to include some ayurvedic package with room as a combo to give better value for money.There can be surprizes as free gift vouchers or room upgrades. I can still vouch for this hotel as a good hotel and with some very good memories.I would definitely stay here again. In fact upon packing our things my wife and I were already discussing a return to the clouds valley before the end of the year...

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