Munnar Hotels

Clouds Valley, Munnar

Kannan Devan Hill, A.M. Raod, Munnar,

Ranked 41 amongst 553 hotels in Munnar

5.7/7 2316 Reviews
Clouds Valley,Munnar Watch Video Reviews

Reviews (2316)

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Experience Scale

Average rating

Destination
6.1 / 7
Location
5.8 / 7
Appearance
5.8 / 7
Front Office
6.0 / 7
Service
6.0 / 7
Room
5.9 / 7
Food & Drink
5.7 / 7
Activities
4.5 / 7

Clouds Valley Video Reviews (9)

Rajeeshmenon

 
3 Reviews

"Nice & compact room"

00:52
Overall Rating
5.0 /7
  • 243

Rajeeshmenon

 
3 Reviews

"Decent deluxe rooms"

00:53
Overall Rating
5.0 /7
  • 214

Nivedita Singh

Kanpur
1 Review

"Good room"

01:36
Overall Rating
5.0 /7
  • 245

Anup Singh

Kanpur
59 Reviews | 34383 Readers

"Good stay"

01:37
Overall Rating
5.0 /7
  • 222

Rachna Singh

Bangalore
17 Reviews | 1400 Readers

"Supportive staff"

01:04
Overall Rating
5.0 /7
  • 218

Sindhu Menon

 
4 Reviews

"Good room"

00:22
Overall Rating
5.0 /7
  • 200

Clouds Valley Reviews (2316)


"Memorable Trip"

6.6/7
Posted 13 Jun

Book Vally view rooms. What a view. Proved the name of the hotel. Breakfast superb. Food quality and quantity is good but little bit expensive, but acceptable. Very near to the town. Walkable distance to Hyder garden. My kids are enjoyed a lot. Worth for the expenses I made. Good service by the hotel management. Check-in with in 10 minutes. Excellent room service. Front desk people always helpful and securities too.

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"Overall stay was good and comfortable"

6.0/7
Posted 13 Jun

I had been to Munnar in the month of May 2016 and stayed in the Clouds Valley. It was my holiday trip with family. The city Munnar was very good because of its weather. The hotel location was good with necessary availables at the nearest. I would rate the appearance of the hotel as very good. The staff at the reception was average. I booked my room direct at hotel. The services which were provided in the hotel were very good because of quick response and politeness. The hotel room was very good because of nice view and facilities. The hotel food was very good because price is very comfortable with more varieties.

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"Superb stay at the hotel"

6.6/7
Posted 12 Jun

I went to Munnar during the month of January 2017 and booked the rooms in the Clouds Velley Hotel. It was my holiday trip with family. My travel destination was average. I would rate the location as average. I would rate the appearance of the hotel as very good. I would rate the front desk staff as good because of their responsive ontime. I booked this room directly at hotel. The house keeping services in the hotel were very good but need to extend the availability. The hotel room was average. I would rate food as good because of taste and price is not high.

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"The stay at the hotel was comfortable"

6.5/7
Posted 12 Jun

I went to Munnar in the month of January 2017 and made my stay in the Clouds Velley Hotel. It was my holiday trip with family. The city Munnar was very good because of its weather. I would rate the location as good because it is at main center. The appearance of the hotel was very good as it is very hygienic. I would rate the front desk staff as good because of their responsive ontime. I booked this room through online. I would rate the services in the hotel were very good with immediate response. The hotel room was very good because of nice view and facilities. I would rate food as average.

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Thane
1 Review

"Very good stay and quick service"

6.6/7
Posted 12 Jun

I had been to Munnar in the month of December 2016 and stayed in the Clouds Velley Hotel. It was my holiday trip with family. My travel destination was very good with necessary comforts. The hotel location was average. The appearance of the hotel was very good as it is very hygienic. I would rate the front desk staff as good because of their responsive ontime. I booked my room direct at hotel. The services which were provided in the hotel were good with quick response. The hotel room was average. The food in the hotel was average.

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"Very good hotel with neat rooms"

6.0/7
Posted 24 May

We travelled to this hotel in the month of February for personal purpose. The place was excellent as it was conveniently located in the centre of the city. The ambience of the hotel was good. The front office and booking services in the hotel were very good and there were no delay in check and checkout. The services were excellent as staff's were quickly responding and cooperative. The rooms were good and had all the amenities and were maintained neat and clean. There were no foods provided by the hotel. The terminal was excellent.

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"Very good with all basic facilities"

5.8/7
Posted 23 May

I had been to Shirdi during the month of january 2017 and booked the room in the Hotel Sai Suraj Kunj. It was my holiday trip with family. I would rate the destination as good. The hotel location was good with necessary availables at the nearest. The appearance of the hotel was very good as it is very hygienic. The staff at the reception was very good because of 24/7 availability. I booked this hotel via online. The house keeping services in the hotel were very good but need to extend the availability. Rooms which we stayed in were very good because of available facilities. The food in the hotel was very good because we can get fresh and tasty food.

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Chandigarh

"Average need to improve in room as its old design"

7.0/7
Posted 23 May

It was my trip to Munnar in the month of December 2016 where I stayed in the Hotel Triple T. It was my business trip with alone. The city Munnar was average. I would rate the location as average. I would rate the appearance of the hotel as average. The staff at the reception was good as they are polite and responsive. I booked my room through online. I would rate the services in the hotel were average. The hotel room was good with ambience and facilities. I would rate food as very good, here we can get more local varieties.

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"Good stay at the hotel"

5.0/7
Posted 23 May

My stay in the Padmini Palace%2C Hotel when I had been to Munnar during the month of December 2016. It was my personal trip with alone. I would rate the destination as average. I would rate the location as good because it is at main center. I would rate the appearance of the hotel as very good. I would rate the front desk staff as good because of their responsive ontime. I booked this room through online. I would rate the services in the hotel were average. Rooms which we stayed in were very good because of available facilities. The food in the hotel was average.

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"Average facility and fine stay"

6.0/7
Posted 23 May

I stayed in Clouds Valley in the month of December 2016. It was my holiday trip with family. The city Munnar was very good because of its weather. I would rate the location as average. I would rate the appearance of the hotel as good as it is very clean. The staff at the reception was good as they are polite and responsive. I booked this room directly at hotel. I would rate the services in the hotel were good because of availability of service. Rooms which we stayed in were very good because of available facilities. The food in the hotel was good as we can have so many options as according to the season.

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Top Reviews of Clouds Valley


Chennai
1 Review | 1 Reader

"Excellent stay & prompt service"

6.3/7
Posted 24 Nov, 2015

I stayed there for two days and a night. (Don't remember the dates exactly). Location: The hotel is very easy to locate. As soon as you enter Munnar ask anyone they will guide you to Clouds Valley. The road to the hotel is in good shape. Sightseeing places are near by. Also, very close to the market area. Parking facilities are good. Note: Don't park your vehicle in the basement parking instead park it near front office because it would be a hassle to take out the vehicle if you want to start early. Rooms: The rooms are spacious. Towels, bed linens, pillows are as clean as new. Sanitary were tidy. The view from the room is so scenic. Service: Their room service is very prompt and humble. Food: The quality of the food is excellent, very delicious. The list of items in the buffet is good. I stayed with my family for two days and a night. Indeed, it's a very safe and calm place. I personally recommend this place to all type of travellers whether it's a couple or family or a group of members.

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Delhi
1 Review | 7 Readers

"Excellent hotel at premier location"

7.0/7
Posted 23 Feb, 2016

I along with my family reached this hotel after midnight and found the staff at the reception counter is highly punctual. They handed over me the key of the hotel room and one person was deputed for carrying luggage in the room after opening the lock of the room, it was really surprised that the management of this hotel has managed the room in a beautiful manner. Neat and clean quilt and bedsheets were found on the beds. Room was equipped with telephone and TV etc. Arrangement were also made to place the order in the room. In the morning of the day we took our breakfast in the dining hall meant for the guest. Food preparation was good and excellent food was served in the breakfast. Various dishes were available considering the need of visitors comes from different place of India. The hotel is located at the premier location at Munnar in Kerala near by Govt. Bus stand. The reception area was also maintained well certain flowers were also there in front of the hotels in its totality we observed that it is an excellent hotel for the tourist who comes to visit Munnar. Nearby hotel one can easily access transport public and private to visit the Market of the Munnar and various other places nearby Munnar from the window of the hotel we found Mountains where T-gardens can be seen. Munnar is no doubt beautiful place in the Kerala and this hotel is located at a premier location where guest/visitors easily access the hotels even in the midnight.

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Surat
1 Review

"Delightful stay with Great Fragrance of Service "

6.4/7
Posted 11 Jan, 2016

I am a Professor at SVNIT( NIT), Surat, Gujarat and this time we decided to visit Munnar for our trip during Diwali holidays. We stayed in this hotel during November 6 to 10, 2015. We had an excellent experience of this hotel in terms of the room ambiance including the ambiance of Bathroom, Hotel surroundings, quality of food( Breakfast and Dinner), Service of the persons in Hotel, Housekeeping staff, and also that of Restaurant. Especially the service and attitude of the restaurant staff was found extremely caretaking and pleasant. The desserts served to us after the dinner were also excellent. The quality amenities supplied to us like Bathroom Soap, Shampoo, etc. Were also found very satisfactory. The changing of towels was carried out everyday regularly and the condition of the towels was also found very neat and clean. Overall we experienced an excellent and comfortable stay in this hotel with its very good ambiance and very good hygienic conditions. There is a very large and neat and clean circular ground of Munnar Sports Club just adjacent to the Clouds Valley hotel and hence we could get an opportunity to have our morning walk everyday. We also enjoyed a pleasant walk everyday in this ground, which was very safe and away from the routine traffic of Munnar. We also observed that the security guard of the hotel was making entries of all incoming and outgoing vehicles in the register maintained by the hotel. This is one of the essential point for the safety of the guests who are staying in this hotel. Clouds of hospitality and ambiance in the clouds valley hotel, Clouds of quality food and smiling service in the clouds valley hotel, Clouds of beautiful surroundings and desserts in the clouds valley hotel. When my wife look into the sky with happiness sitting in the terrace of the clouds valley hotel, clouds of love and beauty in the clouds valley hotel.

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3 Reviews | 606 Readers

"Life time good experience with excellent room view"

6.3/7
Posted 13 Oct, 2014

I, with my family was on holiday trip sometimes in the month of May-June,2014(exact date slips of my mind). Our visit was all set through Indigo Tour and Travels who had already booked the room in Clouds Valley. The name itself was exiting and we were eager to get in as early as possible after landing at Kochi. We headed for Munnar on already hired taxi with a driver named Rajesh. Some of the travellers may take it as normal and unexciting trip, but since we were 1st timers and enjoyed the natural showers coming down from high mountains, the spice garden, different flowers on route, the valleys continuously travelling with us etc. On reaching the Clouds Valley, we were welcomed nicely at the reception and were offered soft drinks there. We shifted to the room that seemed normal at 1st glance-- with T.V, nice wash room, comfortable bed, but without AC. At first, we thought that we were unable to locate the AC and tried to find it. But no air conditioning facility was provided in the room. As soon as I opened the sliding window, I realised that there was no need of artificial AC in place of divine Air Conditioner. The experience was inexplicable. We there after asked for tea from room service. My younger daughter felt sick due to cold weather in Summer season and I had to rush to local Hospital almost 2 km from the hotel. The staff of the Hotel brought auto rickshaw for us since the car we travelled with, was parked inside the parking area and it was impossible to get it out from there at that time. The driver of the auto rickshaw was quite helpful though we were talking to each other in different languages. Thanks to God that he understood English and directed me to the doctor who was attending the Emergency Patients. At dinner, we enjoyed food, quality of which was superb. We visited different places at hilly Munnar and my wife enjoyed the spa facility there. Also visited local theatre to watch local dance form of Kerala, the famous KATHAKALI and martial art form - KALARIPAYYAT, I especially fond of. Alas We had to leave Munnar early in the morning. I advise to the future planners to plan for atleast 2 days and 2 nights stay there, may be more, to cover all the divine natural sights at Muunar. I still repend my only 1day 2nights stay at Munnar. Since my stay at Clouds Valley was for shorter period, I could not properly enjoy the hotel's comfort provided thereat, but it is two hundred percent confirmed that my next visit to Munnar in future will again begin with my stay at Clouds Valley. One can not forget the cloudy sight of the mountain in front of the window of the hotel. I want to thank the Clouds Valley People for providing such a room with excellent mountain view. I also want to thank Mr.Rajesh, who provided us excellent and comfortable journey to Munnar. "Life time experience".

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1 Review | 423 Readers

"Well furnished,needless to say,with all amenities!"

5.1/7
Posted 25 Sep, 2013

I checked in on 16th evening at this hotel with my family of four which was prior booked by my travel planner from Ahmedabad. The first thing that hit us when we arrived at the hotel lobby was an overwhelming courteous hotel staff ushering our arrival! Couldn't help but felt like we were at the right place.There was a warm greeting at the front desk and I'd say that the location was great.Immediately staff were assigned to us to bring us to our respective rooms and assist with the check-in process in the comfort of our own rooms while our welcome drinks were served! No queues, no waiting! This was the only hotel which accommodated our two children in one room as we didn't wanted them to be away from us and wanted to spend as much quality time with them (we had visited kanyakumari,kumarkaum,Trivandrum before arriving at Munnar as our last destination) No other hotel had heeded to our this request except clouds valley. The room was well furnished, needless to say, with all the necessary amenities you could think of, and there was free WiFi included. Bathroom was immaculate and well stocked with toiletries. Without exception, the staff were polite and helpful, and gave the impression that management take staff training seriously.Everything was very clean, and the bed was really comfortable!Floor beds for children were arranged also without making the room messy.This suite was incredible in terms of it's decor and it definitely had the wow factor. The best experience was the ayurvedis massage with experienced staff who explained about the massage which i had choosen .I was will taken at the appointed time inside and the way it went i could feel the experienced hands doing the job well and was asked in between if i was comfortable.Specially when ur tired after visiting different places this is the good place to unwind.Polite staff and light music really makes u feel good at the end of day. If i have any suggestions it is on the quality of food served at buffet.hey still need to improve further on quality and the way of serving.Morning breakfast as per timing was not ready on our date of departure as per the timings written outside the Restaurant.If i have to find one good thing than it was that the veg and non veg food was kept at desperate tables..chappatis served were not hot and had to be requested to do that.Only north indian food was served in dinner though we would have loved to have south indian since munnar is in south and the chef could have prepared it better there.This is one are where management has to put in a good effort.Since we had breakfast and dinner included in our package we do expect them to take care on this front. Overall a good experience i can say .Advised them to include some ayurvedic package with room as a combo to give better value for money.There can be surprizes as free gift vouchers or room upgrades. I can still vouch for this hotel as a good hotel and with some very good memories.I would definitely stay here again. In fact upon packing our things my wife and I were already discussing a return to the clouds valley before the end of the year...

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