Clouds Valley, Munnar
Kannan Devan Hill, A.M. Raod, Munnar,
Ranked 45 amongst 583 hotels in Munnar
Clouds Valley Video Reviews (9)
Clouds Valley Reviews (2441)
I had a holiday trip with my family to Munar in the month of July. The destination was very good. Hotel location was very good. It has a nice atmosphere and surrounded by tea garden. Hotel appearance was good. The receptionist was excellent. They behave nicely and politely. Hotel service was very good. Rooms were excellent. It was neat and clean. Food and Drinks were below average. Activities were average.
Top Reviews of Clouds Valley
I stayed there for two days and a night. (Don't remember the dates exactly). Location: The hotel is very easy to locate. As soon as you enter Munnar ask anyone they will guide you to Clouds Valley. The road to the hotel is in good shape. Sightseeing places are near by. Also, very close to the market area. Parking facilities are good. Note: Don't park your vehicle in the basement parking instead park it near front office because it would be a hassle to take out the vehicle if you want to start early. Rooms: The rooms are spacious. Towels, bed linens, pillows are as clean as new. Sanitary were tidy. The view from the room is so scenic. Service: Their room service is very prompt and humble. Food: The quality of the food is excellent, very delicious. The list of items in the buffet is good. I stayed with my family for two days and a night. Indeed, it's a very safe and calm place. I personally recommend this place to all type of travellers whether it's a couple or family or a group of members.
I along with my family reached this hotel after midnight and found the staff at the reception counter is highly punctual. They handed over me the key of the hotel room and one person was deputed for carrying luggage in the room after opening the lock of the room, it was really surprised that the management of this hotel has managed the room in a beautiful manner. Neat and clean quilt and bedsheets were found on the beds. Room was equipped with telephone and TV etc. Arrangement were also made to place the order in the room. In the morning of the day we took our breakfast in the dining hall meant for the guest. Food preparation was good and excellent food was served in the breakfast. Various dishes were available considering the need of visitors comes from different place of India. The hotel is located at the premier location at Munnar in Kerala near by Govt. Bus stand. The reception area was also maintained well certain flowers were also there in front of the hotels in its totality we observed that it is an excellent hotel for the tourist who comes to visit Munnar. Nearby hotel one can easily access transport public and private to visit the Market of the Munnar and various other places nearby Munnar from the window of the hotel we found Mountains where T-gardens can be seen. Munnar is no doubt beautiful place in the Kerala and this hotel is located at a premier location where guest/visitors easily access the hotels even in the midnight.
I am a Professor at SVNIT( NIT), Surat, Gujarat and this time we decided to visit Munnar for our trip during Diwali holidays. We stayed in this hotel during November 6 to 10, 2015. We had an excellent experience of this hotel in terms of the room ambiance including the ambiance of Bathroom, Hotel surroundings, quality of food( Breakfast and Dinner), Service of the persons in Hotel, Housekeeping staff, and also that of Restaurant. Especially the service and attitude of the restaurant staff was found extremely caretaking and pleasant. The desserts served to us after the dinner were also excellent. The quality amenities supplied to us like Bathroom Soap, Shampoo, etc. Were also found very satisfactory. The changing of towels was carried out everyday regularly and the condition of the towels was also found very neat and clean. Overall we experienced an excellent and comfortable stay in this hotel with its very good ambiance and very good hygienic conditions. There is a very large and neat and clean circular ground of Munnar Sports Club just adjacent to the Clouds Valley hotel and hence we could get an opportunity to have our morning walk everyday. We also enjoyed a pleasant walk everyday in this ground, which was very safe and away from the routine traffic of Munnar. We also observed that the security guard of the hotel was making entries of all incoming and outgoing vehicles in the register maintained by the hotel. This is one of the essential point for the safety of the guests who are staying in this hotel. Clouds of hospitality and ambiance in the clouds valley hotel, Clouds of quality food and smiling service in the clouds valley hotel, Clouds of beautiful surroundings and desserts in the clouds valley hotel. When my wife look into the sky with happiness sitting in the terrace of the clouds valley hotel, clouds of love and beauty in the clouds valley hotel.
I, with my family was on holiday trip sometimes in the month of May-June,2014(exact date slips of my mind). Our visit was all set through Indigo Tour and Travels who had already booked the room in Clouds Valley. The name itself was exiting and we were eager to get in as early as possible after landing at Kochi. We headed for Munnar on already hired taxi with a driver named Rajesh. Some of the travellers may take it as normal and unexciting trip, but since we were 1st timers and enjoyed the natural showers coming down from high mountains, the spice garden, different flowers on route, the valleys continuously travelling with us etc. On reaching the Clouds Valley, we were welcomed nicely at the reception and were offered soft drinks there. We shifted to the room that seemed normal at 1st glance-- with T.V, nice wash room, comfortable bed, but without AC. At first, we thought that we were unable to locate the AC and tried to find it. But no air conditioning facility was provided in the room. As soon as I opened the sliding window, I realised that there was no need of artificial AC in place of divine Air Conditioner. The experience was inexplicable. We there after asked for tea from room service. My younger daughter felt sick due to cold weather in Summer season and I had to rush to local Hospital almost 2 km from the hotel. The staff of the Hotel brought auto rickshaw for us since the car we travelled with, was parked inside the parking area and it was impossible to get it out from there at that time. The driver of the auto rickshaw was quite helpful though we were talking to each other in different languages. Thanks to God that he understood English and directed me to the doctor who was attending the Emergency Patients. At dinner, we enjoyed food, quality of which was superb. We visited different places at hilly Munnar and my wife enjoyed the spa facility there. Also visited local theatre to watch local dance form of Kerala, the famous KATHAKALI and martial art form - KALARIPAYYAT, I especially fond of. Alas We had to leave Munnar early in the morning. I advise to the future planners to plan for atleast 2 days and 2 nights stay there, may be more, to cover all the divine natural sights at Muunar. I still repend my only 1day 2nights stay at Munnar. Since my stay at Clouds Valley was for shorter period, I could not properly enjoy the hotel's comfort provided thereat, but it is two hundred percent confirmed that my next visit to Munnar in future will again begin with my stay at Clouds Valley. One can not forget the cloudy sight of the mountain in front of the window of the hotel. I want to thank the Clouds Valley People for providing such a room with excellent mountain view. I also want to thank Mr.Rajesh, who provided us excellent and comfortable journey to Munnar. "Life time experience".
I checked in on 16th evening at this hotel with my family of four which was prior booked by my travel planner from Ahmedabad. The first thing that hit us when we arrived at the hotel lobby was an overwhelming courteous hotel staff ushering our arrival! Couldn't help but felt like we were at the right place.There was a warm greeting at the front desk and I'd say that the location was great.Immediately staff were assigned to us to bring us to our respective rooms and assist with the check-in process in the comfort of our own rooms while our welcome drinks were served! No queues, no waiting! This was the only hotel which accommodated our two children in one room as we didn't wanted them to be away from us and wanted to spend as much quality time with them (we had visited kanyakumari,kumarkaum,Trivandrum before arriving at Munnar as our last destination) No other hotel had heeded to our this request except clouds valley. The room was well furnished, needless to say, with all the necessary amenities you could think of, and there was free WiFi included. Bathroom was immaculate and well stocked with toiletries. Without exception, the staff were polite and helpful, and gave the impression that management take staff training seriously.Everything was very clean, and the bed was really comfortable!Floor beds for children were arranged also without making the room messy.This suite was incredible in terms of it's decor and it definitely had the wow factor. The best experience was the ayurvedis massage with experienced staff who explained about the massage which i had choosen .I was will taken at the appointed time inside and the way it went i could feel the experienced hands doing the job well and was asked in between if i was comfortable.Specially when ur tired after visiting different places this is the good place to unwind.Polite staff and light music really makes u feel good at the end of day. If i have any suggestions it is on the quality of food served at buffet.hey still need to improve further on quality and the way of serving.Morning breakfast as per timing was not ready on our date of departure as per the timings written outside the Restaurant.If i have to find one good thing than it was that the veg and non veg food was kept at desperate tables..chappatis served were not hot and had to be requested to do that.Only north indian food was served in dinner though we would have loved to have south indian since munnar is in south and the chef could have prepared it better there.This is one are where management has to put in a good effort.Since we had breakfast and dinner included in our package we do expect them to take care on this front. Overall a good experience i can say .Advised them to include some ayurvedic package with room as a combo to give better value for money.There can be surprizes as free gift vouchers or room upgrades. I can still vouch for this hotel as a good hotel and with some very good memories.I would definitely stay here again. In fact upon packing our things my wife and I were already discussing a return to the clouds valley before the end of the year...
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