Crystal Palace Hotel, Shimla

Metro Pole Cottage Estate, Near Tourism Lift , Shimla

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Ranked 38 of 657 hotels in Shimla

Reviews summary (717)

Best time to travel

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Experience Scale

Average rating

5.7 / 7
5.7 / 7
5.2 / 7
Front Office
5.4 / 7
5.3 / 7
5.0 / 7
Food & Drink
5.3 / 7
4.3 / 7

Video Review (1)

Sajad Hussian

38 Reviews | 16 Readers

"Good budget hotel for stay"

Overall Rating
4.0 /7
  • 291

What travellers are saying about this hotel






Value For Money:



Reviews (717)

1 Review

2 Reviews | 201 Readers

8 Reviews | 1628 Readers

2 Reviews

3 Reviews | 2 Readers

1 Review

1 Review

Top Reviews

2 Reviews | 2055 Readers

Crystal Palace serves Crystals very nicely

Posted 5 Mar, 2016

Hotel is situated in a easily accessible and nice locality. Rooms are very nice. The most admirable thing is its multi cuisine restaurant. It's food is so delicious and tasty that we will never forget. Room service is also good. Hotel is very nearer to Mall road. Hotel management is so kind and caring too. Overall it was a pleasant stay in this hotel. Everyone must try once.

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1 Review | 15 Readers

Excellent service & recommended

Posted 12 Apr, 2016

Location, ambience, amenities and service was excellent. I surely recommend this for economy class and decent services. Taking into consideration, the food was surely comparable with many benchmark hotels around. Rooms were certainly upto the mark and cleanliness was well-maintained.

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1 Review | 7 Readers

Excellent staying experience

Posted 4 Jan, 2016

Room and toilet were clean. Cosy bed resulted good sound sleep. Food and services also very good. Location is very close to mall road/city centre. Nice hospitality. Value for money. Best budget hotel. Definitely visit again. Highly recommended. Thank you hotel Shimla garden.

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3 Reviews | 32 Readers

A budget hotel with excellent location

Posted 9 Dec, 2015

I stayed in this hotel for a single night while coming back to Kolkata after my vacation. The hotel's location is excellent. On cannot ask for a better location in Shimla as it is situated just beside the Tourism lift on the way to Mall road. It is highly recommended if you need shopping in Shimla without tiring yourself. Other than the hotel location, other services like food, room service etc. Are okay. Room size is bit small (although, I stayed in Superior room). Don't expect any view from room.

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63 Reviews | 122808 Readers

Overall experience was great

Posted 14 May, 2012

I stayed in this hotel for 3 nights(5/5/12-8/5/12),booked 3 rooms(101,108,109) and my experience was very good.For comfortable family stay in shimla ,i think,one has two mall road and near tourism lift.I opted this hotel because its just next to lift,taxi stand is available within 25 meters and still this is essentially a budget hotel.The rooms,i got,offer great view of valley including view of famous church in ridge.The room service is extremely good,the well-dressed room boys are soft spoken ,ready to serve and very efficient to handle all issues.The restaurant in second floor(Silver oak) serves all type of food,veg,non veg including chinese and i tasted one of best chili chicken preparation in my life during my stay in this hotel.

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Crystal Palace Hotel is ranked #38 among the 657 hotels in Shimla with an average rating of 5.2 out of 7. It is one of the 66, 2-star in Shimla. On HolidayIQ, it has a total of 86 photos, 717 text reviews and 1 video reviews and is rated top for its Location, Destination and Front Office.

The online booking price of the hotel ranges between Rs 2,700 to Rs 2,700 per night. The hotel offer 27 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (38%) and Couple (35%) are the most common type of travellers that like to stay here. 36% of guests enjoy the hotel's relaxed environment, whereas 18% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

Crystal Palace Hotel is located at Circular Road which is approximately 2 Kms from Shimla railway station . Due to the close proximity, it is considered as one of the best stay option. St Mary's Church (1 Km), Christ Church (1 Km), The Mall (1 Km), Ridge (1 Km) and Gaiety Heritage Cultural Complex (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay.

Other amenities include Restaurant, Laundry Services, Doctor On Call, Room Service and Breakfast Services. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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