Crystal Retreat Hotel, Agra

Crystal Tower Opp Axis Bank, Fatehabad Road Near Hotel Howard Park Plaza

Ranked 169 of 673 hotels in Agra

Crystal Retreat Hotel,Agra
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Reviews summary (421)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

5.5 / 7
5.3 / 7
4.8 / 7
Front Office
5.2 / 7
5.1 / 7
5.2 / 7
Food & Drink
4.7 / 7
3.9 / 7

Reviews (421)

5 Reviews | 2 Readers

7 Reviews | 19 Readers

3 Reviews | 93 Readers

1 Review

2 Reviews

Top Reviews

4 Reviews

Value for each penny

Posted 13 Oct, 2017

I traveled to Agra with my family and friends on a holiday trip in the month of December 2016. I booked a room at this hotel through online in MakeMyTrip website. We stayed there for a day. It cost Rs. 2600/- per day. It was very good with the maintenance. It was clean and spacious. Geyser was provided but it was a small one. We had to wait until the water gets heated up. Except that everything was OK. The bathroom was clean. The room service was good and they were on time. The hotel location was very good as it was nearby to all my required places. It was in the city center and easy to access. It was convenient. The appearance was good with the interior and exterior looks. The reception area was clean and spacious. The staff was very good with their polite behavior. They completed the booking process on time. The overall service was good and just OK. They don't have their own restaurant in the hotel. So they brought the food from outside place. The taste and quality were just OK. Complimentary breakfast was provided. It was not a buffet system. It was a fixed menu. There were no fun amenities free wi-fi facility and pick-drop facility. I indicate the hotel management to have their own restaurant and to add more varieties in the food menu and to provide running hot water in the washroom.

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1 Review | 6 Readers

Good, but could have been better

Posted 19 Jan, 2016

I stayed in this hotel for a single night on December, 2015 when I visited Agra for a family vacation. The overall experience was pleasant. However, I feel the condition of the room was not value for the money. The best thing about the place is the conduct of the stuff. They had arranged for the local transport and the 'autowala' was really helpful. Otherwise, in Agra, most of the local services are not reliable for a tourist. The room was spacious but the washroom was not up to the mark. Used soap & shampoo of the previous guest was kept there and the sprinkler was not working. I was expecting a complementary breakfast as I booked the room via OYO Rooms. But due to some miscommunication between the service person and the administration, I was denied the complementary breakfast. Anyhow, I ordered a cup of tea and that was really very nice. Another point to be noted is that, the rooms are at the 4th floor and if the lift is not working, you will have to face a very hard time as the steps are very steep.

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3 Reviews

Very good and happy stay 

Posted 29 Dec, 2016

I had been visit to this hotel in the month of November 2016 with family. Destination was very good. Location of the hotel was far from the city and was very good. Parking facility available in the hotel. Appearance of the hotel was excellent from interior and exterior. Check in & check out was on time. Staffs of the hotel were good and friendly. Service was on time and was excellent. Room was neat and clean. All basic amenities were available in the hotel. I did not take food from the hotel. No complimentary breakfast was given. No activities were held at the hotel.

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1 Review | 2 Readers

Good hotel with soft spoken staff

Posted 19 Feb, 2016

The hotel location is good and approachable. The staff of the hotel is nice and soft spoken. The rooms at the hotel are neat and clean, food at the hotel was good. There is only room service and no restaurant. Agra was nice place to visit and the Taj is majestic.

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1 Review | 364 Readers

Awesome hotel, Room & room service was superb.

Posted 7 Apr, 2014

When I was going to Agra city I was too scared ki Hotel kaisa hoga and location kaise hoga, facility kaise hogi. Ya room service kaise hogi and all that Jaise ki sabke mind mai hoti hai but when I reached my destination that is Hotel Crystel Retreat. It was awesome hotel. Location is good. Rooms are superb and room service. It was too good and the wifi service is excellent and I mean to say that. All the thinks are best and I allways. Stay Hotel Crystel Retreat. Because this hotel is best for stay and visit to agra. Breakfast was amazing with a large choice, Hot, cold, pastries, cereal and even cake! Endless tea / coffee or hot chocolate too. Would look to stay here again.

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Crystal Retreat Hotel is ranked #169 among the 673 hotels in Agra with an average rating of 5.0 out of 7. It is one of the 59, 3-star in Agra. On HolidayIQ, it has a total of 50 photos and 421 text reviews and is rated top for its Destination, Location and Room.

The online booking price of the hotel ranges between Rs 1,700 to Rs 2,100 per night. The hotel offer 15 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (39%) and Couple (31%) are the most common type of travellers that like to stay here. 41% of guests enjoy the hotel's relaxed environment, whereas 16% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

Crystal Retreat Hotel is located at Fatehabad Road which is approximately 4 Kms from Agra Fort railway station . Due to the close proximity, it is considered as one of the best stay option. Singh Sanidev Mandir (1 Km), Taj Nature Park (2 Kms), Taj Museum (2 Kms), Taj Mahal (2 Kms) and Air Safari (2 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Parking Facility, Room Service, Doctor On Call and Restaurant. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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