Decent Quality Hotel - Doon Castle Hotel,Dehradun
Hotel

Decent Quality Hotel

Review of Doon Castle Hotel, Dehradun

Rank 16
Ranked 16 of 357
Hotels in Dehradun
Average rating
5.4 / 7
1 428 Ratings & 240 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 81
  • Very Good 79
  • Good 53
  • Average 12
  • Below Average 10
  • Poor 3
  • Terrible 2
Average ratings on...
  • Destination 5.9/7
  • Location 5.7/7
  • Appearance 5.7/7
  • Front Office 5.8/7
  • Service 5.4/7
  • Room 5.6/7
  • Food & Drink 5.7/7
  • Activities 4.8/7

240 traveller reviews for Doon Castle Hotel

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Shariq ansari

  • Tourist
  • Shariq ansari
  • 1 Review
  •  2 readers
  • 6.8/7
  •  Posted Oct 25, 2016
Even though got a little delay while check-in but the stay was as always great! Great Service, extremely polite staff, little overpriced food menu but the quality of the food was great. Room was great. Overall it was an amazing stay.
Shariq ansari 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink 6/7
  • Activities NA
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Posted By the Hotel ManagementOn 30th Dec 2016
1. Dear guest,
.
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas where we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we\'re currently taking steps to resolve the issues.

We look forward to welcoming you soon with our friendly smiles and signature of best hospitality.

Rahul chadha

  • Tourist
  • Rahul chadha
  • 6 Reviews
  •  9 readers
  • 6.8/7
  •  Posted Oct 24, 2016
I booked this hotel for my overnight stay and was glad to book this through MMT, Pros
Value for money
Morning newspaper
Fast service
Hospitality
Cons
Work going on background
Ned to keep the locality noice levels down like watchman whistling at night
Rahul chadha 's rating on...
  • Destination NA
  • Location 6/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink 7/7
  • Activities NA
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Posted By the Hotel ManagementOn 30th Dec 2016
Dear guest,

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas where we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we\'re currently taking steps to resolve the issues.

We look forward to welcoming you soon with our friendly smiles and signature of best hospitality.

Sachin singh

  • Tourist
  • Sachin singh
  • 4 Reviews
  •  2 readers
  • 7.0/7
  •  Posted Oct 23, 2016
The stay was Good, nice service, good breakfast with multiple options.
The hotel is located centrally and easily approachable.
The staff is friendly and helpful.
The rooms are clean and comfortable.
All together the hotel is good and economical.
Sachin singh 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room NA
  • Food & Drink NA
  • Activities NA
  • Was this review useful?
  • YES
  • Be the first to vote.
Posted By the Hotel ManagementOn 30th Dec 2016
Dear guest,

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas where we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we\'re currently taking steps to resolve the issues.

We look forward to welcoming you soon with our friendly smiles and signature of best hospitality.

Nishant singh

  • Tourist
  • Nishant singh
  • 1 Review
  •  2 readers
  • 1.0/7
  •  Posted Oct 22, 2016
Very bad experience. Worst hotel ever... Very unprofessional behavior by staff specially the manager with big mustache... Food was very bad, chicken tandoori was not cooked properly.. Very small quantity served by the hotel!!!
Nishant singh 's rating on...
  • Destination NA
  • Location 1/7
  • Appearance NA
  • Front Office NA
  • Service 1/7
  • Room NA
  • Food & Drink NA
  • Activities NA
  • Was this review useful?
  • YES
  • Be the first to vote.
Posted By the Hotel ManagementOn 30th Dec 2016
Dear guest,

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas where we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we\'re currently taking steps to resolve the issues.

We look forward to welcoming you soon with our friendly smiles and signature of best hospitality.

Maneesh raj

  • Tourist
  • Maneesh raj
  • 6 Reviews
  •  2 readers
  • 6.8/7
  •  Posted Oct 19, 2016
It was pleasure staying here again. I've chosen this for my future stays as well. The location and ambience was nice. The food is OK. Buffets require improvement in terms of choice of food they serve.
Maneesh raj 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink 6/7
  • Activities NA
  • Was this review useful?
  • YES
  • Be the first to vote.
Posted By the Hotel ManagementOn 30th Dec 2016
Dear guest,

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas where we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we\'re currently taking steps to resolve the issues.

We look forward to welcoming you soon with our friendly smiles and signature of best hospitality.

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