Divi Heritage Inn, Ooty

Showram Palace Road Behind SM Hospital Coonoor Road

Ranked 106 of 679 hotels in Ooty

Divi Heritage Inn,Ooty Watch Video Reviews

Reviews summary (61)

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Experience Scale

Average rating

Destination
5.9 / 7
Location
5.8 / 7
Appearance
5.6 / 7
Front Office
5.0 / 7
Service
5.4 / 7
Room
5.9 / 7
Food & Drink
4.9 / 7
Activities
4.3 / 7

Video Review (1)

Parthiban

 
154 Reviews | 3 Readers

"Excellent rooms and facilities"

01:30
Overall Rating
7.0 /7
  • 465

Reviews (61)


Chennai
1 Review

Good Hotel and Room

5.3/7
Posted 30 Jun, 2017

Our stay in Hotel Devi Heritage in Ooty was splendid. The hotel is situated in the main junction of the town which was very helpful. I was very impressed with the rooms interior designing and also the view of Ooty that I got from here. Food and snacks are served in the hotel and we utilized this service. There were no such activities or amenities provided by the hotel. My only suggestion to the management is that they should have a fixed tariff and not change it according to different seasons. I stayed here with my family and we had a good time and I will suggest to other travellers travelling with their family to come stay here.

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1 Review

Excellent Service and Good Front Desk Staff

5.4/7
Posted 29 Jun, 2017

I visited Ooty in April with family on a holiday trip. We reached Ooty by bus from Bangalore. We reserved our room in Hotel Devi Heritage directly. The location of the hotel is very good. The front desk staff of the hotel is good but the front desk was very congested which is not looking attractive. If few people were at the front desk it seems to be very small. Management allotted room in the 2nd floor which is having the scenic view from the room. We had breakfast lunch in the hotel and the taste of the food is good. The service in the hotel is really excellent. The hotel staff gave us a scooter and they guided us to go around the place. The main drawback was that we went off season so there were no roses in the Rose Garden. I suggest to the management to concentrate on the cleanliness at the entrance of the hotel.

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Good

4.9/7
Posted 29 May, 2017

I visited Ooty in the month of May with family on a holiday trip. We reserved our room through booking.com. The location of the hotel was very good. It was located in the city center. The approach road was not good .Parking facilities were not good. The appearance of the hotel was poor. The reception desk staff of the hotel was good but it was very congested which was not looking attractive. Rooms were very good with all basic amenities. It was clean and neat. We had food from outside of this hotel. The service in the hotel is really excellent. Corridors were very good. They provided rooms on 3rd floor .But they didnt provide any lift facilities. It was very difficult for handicapped people .I booked a double deluxe bedroom. Overall It was a good Stay for travelers.

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1 Review

Good experience"

5.1/7
Posted 27 May, 2017

We visited Ooty on a holiday trip with my family in the month of May 2017. I booked a room at this hotel through online. Rooms were excellent with the atmosphere. We took a deluxe room. It had a balcony and the view was beautiful. It was good with amenities. It was clean and it was spacious. The bathroom was very clean. The room service was good and they were on time. There was no restaurant. So we had food outside as we were wandering outdoor. There were good restaurants outside the hotel. We had food at Adayar Bhavan the food was very tasty and it was well maintained. There were no fun amenities. The location of the hotel was very good with the clean atmosphere. It was within the town. It was easily accessible and convenient to reach. It was nearby to the bus stand. We traveled by public transportation (train). The appearance was good with the simple looks. The reception was just average with the services. The response was good and they were cooperative. The booking process was done on time. Pick up facility was available. They arranged a cab for us when asked. It was a paid service. No Wi-Fi connection. There were no fun activities in that hotel. I indicate the hotel management to provide food facility in the hotel.

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1 Review

Good hotel"

6.1/7
Posted 27 May, 2017

I traveled to Ooty with my family on a holiday trip in the month of April 2017. I reserved a room with this hotel through online. The hotel location was excellent with the clean environment. It was in the main area. It was easily accessible to transportation s restaurants local shops and much more. It was very convenient and the view was nice. It was walkable distance. We traveled by own vehicle (car). Parking facility was there and it was free of cost. The hotel looks were excellent with the magnificent looks. It was very attractive. It was newly constructed building. The reception was good with the response. They completed the booking process on time. They were cooperative and informative. The overall service was excellent and very well behaved. Rooms were excellent with the interior designs. The ambiance was good and all the amenities were good. It was clean and tidy. It was spacious and airy. The washrooms were neat and dry. The room service was good and they were on time. When asked hot water at midnight they provided an immediate response. I liked their service. There was no restaurant in that hotel. So we had food outside. There was a restaurant by name Anandha Hotel. At that place the food was good and was hygienic. There were no fun activities in that hotel. No lift facility. I will recommend this hotel to other travelers also.

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Very good connectivity"

5.0/7
Posted 27 May, 2017

It was a holiday trip. I visited Ooty with my family in the month of May 2017. I booked a room at this hotel through online. The location of the hotel was very good as it was convenient to reach. It was easily accessible to local shops. It was a good spot. We traveled by own vehicle (car). Parking facility was available and it was free. The appearance was good with the overall looks. It was beautiful. The reception was good in completing the services. They were cooperative and friendly in nature. They responded very well. Rooms were good with the atmosphere. We stayed there for 2 days. We took a deluxe room. It had all the basic facilities in good condition. It was neat and spacious. The ambiance was good. The washrooms were clean and dry. The room service was good and they were prompt. When asked for tea they provided it on time. We didnt take food in that hotel. There was no food facility. We had food outside. There were few restaurants outside the hotel. There were no fun activities in that hotel. No kids play area. The overall service was good and very satisfied with the stay. I will recommend this hotel to other travelers also.

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Really good"

5.3/7
Posted 27 May, 2017

I traveled to Ooty on a holiday trip with my family in the month of May 2017. I booked a room at this hotel through online in booking.com website. The hotel location was very good as it was nearby to the bus stand. It was convenient to reach. We traveled by own vehicle (car). Car parking facility was available and it was free. The appearance was good with the attractive looks. The reception was very good with their friendly behavior. They completed the booking process on time. They were cooperative and responded very well. They guide us about few sightseeing places. They were informative. Rooms were very good with the cleanliness. We took a deluxe room. It was spacious and airy. All the required amenities were in working conditions. The atmosphere was good. The bathroom was neat and dry. The room service was good and they were on time. We didnt take food in that hotel. There was no restaurant facility. So we had food outside the hotel. There were no fun activities in that hotel. No kids play area. The overall service was very good and satisfactory with the stay. I indicate the hotel management to have their own restaurant in the hotel.

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1 Review

Except room - all incomplete"

4.4/7
Posted 27 May, 2017

We traveled to Ooty with my family on a holiday trip in the month of April 2017. I booked a room at this hotel through online. The hotel location was good as it was convenient to reach and it was easy to locate. It was easily accessible to transportation’s The view was beautiful. We traveled by own vehicle (car). Parking facility was there and it was congested. It was free of cost. The appearance was good with the overall looks. It was newly constructed building. The reception was good in completing the booking process. There was only one person in the lobby. They made us wait for 2 hrs to get a room. It was completely filled. Rooms were good with the maintenance of the required facilities. It was clean and spacious. The ventilation was in proper condition. The ambiance was good and the bathroom was not good. The room service was good. They were delaying the services. There was only one person to provide the services. The overall service was just average satisfied with the stay. There was no restaurant in that hotel. So we had food outside the hotel. Even there were no restaurants nearby the hotel. Later we had food in A2B hotel. The food there was hygienic and tasty. No kids play area. No lift facility. There were no fun amenities in that hotel. I indicate the hotel management to increase the manpower for providing room services.

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1 Review

Up to the mark"

5.8/7
Posted 27 May, 2017

I visited Ooty in the month of April 2017 on a holiday trip with my friends. I booked a room at this hotel through online in the booking.com website. The hotel location was excellent with the greenery environment. It was convenient to reach. We traveled by own vehicle (bike). Parking facility was available outside the hotel. It was not much secured. The appearance was very good with the attractive looks. The front desk was good with the cooperation. They were kind in nature. They completed the booking process on time. They helped us in all the ways. I liked their services. Rooms were excellent with the maintenance. We took a deluxe room with a balcony. It was spacious and airy. It was very clean. Lighting’s were super. TV bed sheets were good. We stayed there for only 1 night. Hot water facility was available but it was provided only on particular timings. The room service was very good prompt and on time. We didnt take food in that hotel. We had food in my friends place. There were no fun amenities in that hotel. No kids play area and no lift facility. The overall service was excellent and very well behaved. It was a comfortable stay. I indicate the hotel executives to provide a proper place for parking our vehicles and have a restaurant in the hotel. When I visit Ooty again I will definitely have a stay only at this hotel and I will recommend this hotel to other travelers also.

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1 Review

Completely satisfied

5.9/7
Posted 27 May, 2017

On a holiday trip I visited Ooty with my family during the month of May 2017. I booked a room at this hotel with my relative reference. The hotel location was excellent with the cool temperature. It was within the city and it was easily accessible to transportations restaurants and much more. It was easy to locate. It was walkable distance to bus stand. It was nearby to the rose garden. The hotel look was good with the outlook. It was excellent with the interior look. But it was overall attractive. The front desk was very good with the cooperation. The booking process was completed on time. It was properly finished without any disputes. They were informative and very supportive. They arranged cab facilities for pick and drop facility with a reasonable rate. We took a deluxe room. It was excellent with the maintained of all the basic facilities in working conditions. It was very clean and spacious. The ambiance and the interior designs were attractive. The bathrooms were very clean and well maintained. The room service was good prompt and they were on time. By having food outside it became food poison. At mid-night 12.30 they supported me and brought some medicine for me. When asked for milk for my kid they provided it without hesitating. I liked their service. We didnt take food in that hotel. So we had the food outside the hotel. There were few good restaurants outside the hotel. At that place the foods were just average with the quality. There were no gaming amenities in that hotel. No lift facility. The overall service was excellent and very well behaved with us. I was very comfortable and I will definitely suggest this hotel to other travelers also. I will stay again at this hotel when I visit Ooty again.

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Top Reviews


1 Review

Completely satisfied

5.9/7
Posted 6 Sep, 2017

On a holiday trip I visited Ooty with my family during the month of May 2017. I booked a room at this hotel with my relative reference. The hotel location was excellent with the cool temperature. It was within the city and it was easily accessible to transportations restaurants and much more. It was easy to locate. It was walkable distance to bus stand. It was nearby to the rose garden. The hotel look was good with the outlook. It was excellent with the interior look. But it was overall attractive. The front desk was very good with the cooperation. The booking process was completed on time. It was properly finished without any disputes. They were informative and very supportive. They arranged cab facilities for pick and drop facility with a reasonable rate. We took a deluxe room. It was excellent with the maintained of all the basic facilities in working conditions. It was very clean and spacious. The ambience and the interior designs were attractive. The bathrooms were very clean and well maintained. The room service was good prompt and they were on time. By having food outside it became food poison. At mid-night 12. 30 they supported me and brought some medicine for me. When asked for milk for my kid they provided it without hesitating. I liked their service. We didn't take food in that hotel. So we had the food outside the hotel. There were few good restaurants outside the hotel. At that place the foods were just average with the quality. There were no gaming amenities in that hotel. No lift facility. The overall service was excellent and very well behaved with us. I was very comfortable and I will definitely suggest this hotel to other travelers also. I will stay again at this hotel when I visit Ooty again.

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Bangalore
1 Review | 322 Readers

Good location with balcony view

7.0/7
Posted 20 Dec, 2015

First look and I felt the rooms was very good. Rooms are very neatly maintained. Absolutely good food from the kitchen. The hotel is located in such a place where most of the times it's cold and misty. Staff were very cooperative and humble. Weather was absolutely good. Hotel stands at the top of Ooty. Rooms were clean and neat. Room service good, food quality can be improved. Overall, my trip to Ooty was very good.

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1 Review

Good experience"

5.1/7
Posted 6 Sep, 2017

We visited Ooty on a holiday trip with my family in the month of May 2017. I booked a room at this hotel through online. Rooms were excellent with the atmosphere. We took a deluxe room. It had a balcony and the view was beautiful. It was good with amenities. It was clean and it was spacious. The bathroom was very clean. The room service was good and they were on time. There was no restaurant. So we had food outside as we were wandering outdoor. There were good restaurants outside the hotel. We had food at Adayar Bhavan the food was very tasty and it was well maintained. There were no fun amenities. The location of the hotel was very good with the clean atmosphere. It was within the town. It was easily accessible and convenient to reach. It was nearby to the bus stand. We traveled by public transportation (train). The appearance was good with the simple looks. The reception was just average with the services. The response was good and they were cooperative. The booking process was done on time. Pick up facility was available. They arranged a cab for us when asked. It was a paid service. No Wi-Fi connection. There were no fun activities in that hotel. I indicate the hotel management to provide food facility in the hotel.

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Bangalore
1 Review | 549 Readers

The hotel was convenient to travel and it was good to stay

6.1/7
Posted 25 Feb, 2015

I travelled to Ooty and stayed in the Divi Heritage Inn hotel with my family in the month of February. It was convenient to locate the hotel and it was easy to reach too. The surrounding of the hotel was neat and clean. The staff in the hotel were helpful and friendly in serving. There was no delay in check in and checkout. The internal and external appearance of the hotel was superb. The room allotted to me was neat and clean, with all required amenities in working condition. There was a nice view from the hotel room. I did not eat food in the hotel restaurant and there were no activities, which were happening in the hotel. I will recommend this hotel to other travellers and it was sure worth the pay.

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Bangalore
1 Review | 380 Readers

Awesome place to stay with good facilities

6.9/7
Posted 18 Nov, 2015

Room was clean and neat, well decorated and fully furnished. They provide good hospitality. Staff behaviour was cooperative and helpful and they provide room service was on time. Walkable to all shopping complex and restaurant, especially I like the balcony rooms. It had a parking space available. I went to this hotel with my wife for holiday trip. We enjoyed here a lot.

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Overview

Divi Heritage Inn is ranked #106 among the 679 hotels in Ooty with an average rating of 5.4 out of 7. It is one of the 482, 0-star in Ooty. On HolidayIQ, it has a total of 19 photos, 61 text reviews and 1 video reviews and is rated top for its Room, Destination and Location.

The online booking price of the hotel ranges between Rs 4,000 to Rs 4,400 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (55%) and Couple (32%) are the most common type of travellers that like to stay here. 70% of guests enjoy the hotel's relaxed environment, whereas 18% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Divi Heritage Inn is located at Coonoor Road which is approximately 2 Kms from Udagamandalam railway station . Due to the close proximity, it is considered as one of the best stay option. TEA GARDEN (1 Km), Rose Garden (1 Km), Botanical Garden (1 Km), Ooty Botanical Gardens (1 Km) and St. Stephen's Church (1 Km) are some of the popular sightseeing attractions located near the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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