Emerald Hotel New Delhi, New Delhi
Hotel

Emerald Hotel New Delhi, New Delhi

Rank 63
Ranked 63 of 1253
Hotels in New Delhi
Average rating
5.4 / 7
1 74 Ratings & 42 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 16
  • Very Good 19
  • Good 4
  • Average 1
  • Below Average 1
  • Poor 1
  • Terrible 0
Average ratings on...
  • Destination 6.1/7
  • Location 6/7
  • Appearance 5.9/7
  • Front Office 5.5/7
  • Service 5.8/7
  • Room 5.8/7
  • Food & Drink 5.8/7
  • Activities 5.2/7
Compare the best of positive and critical reviews of this hotel [ Hide -Show + ]

42 traveller reviews for Emerald Hotel New Delhi

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Avnish shah

  • Tourist
  • Avnish shah
  • 2 Reviews
  •  12 readers
  • 5.0/7
  •  Posted 1 month ago
Good business hotel. Close to metro station. Also close to CP in Delhi. Value for money. Lot of sound disturbance of trains honking at nights. It disturbs sleep. Food quality was average. Staff was courteous. Rooms were average.
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Aakish Kumar

  • Tourist
  • Aakish Kumar
  • Lives in Jammu
  • 1 Review
  •  6 readers
  • 5.7/7
  •  Posted 1 month ago
Not a too luxury hotel but still the room and room service is too good. Bit expensive to stay there. Morning breakfast is not that good. The toilet and room are so hygienic. Corridor was not so clean as expected. Room windows were broken. The staff was very polite and requests were well timed too.
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Sanjeev jhunjhunwala

  • Scout
  • Sanjeev jhunjhunwala
  • 1 Review
  •  8 readers
  • 5.2/7
  •  Posted 2 months ago
Nice business hotel, but not for family stay. But as close to station, huge sound pollution. Food quality okay. Ground floor, rooms are very poor and packed from all side without open light or air so, changed to upper floor. Room size is high with good cleanliness. Rest is fine.
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Prem kakkassery

  • Scout
  • Prem kakkassery
  • 1 Review
  •  10 readers
  • 2.7/7
  •  Posted 2 months ago
Very horrible service and reception. Don't take this hotel. Man in reception used to be angry on people if they ask something. Food is not good. Room service is pathetic. Also it's behind railway station and you can't sleep well. Cleanliness also lacking.
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Akshay K

  • Tourist
  • Akshay K
  • Lives in Kharagpur
  • 1 Review
  •  8 readers
  • 5.4/7
  •  Posted 2 months ago
My visit to New delhi left me memorable moments after my stay at Hotel Emerald. My word it's one of the finest hotels i have seen till now. Let me tell you this hotel is really classy and luxurious. I was really surprised with the rooms. They are absolutely modern. Did not find such rooms anywhere. I must agree to the fact that the facilities they offer are truly top class. You can enjoy flat Television which supports optical fiber transmission. You get hot and cold water, a hair dryer which is definitely handy for women. What else? You can have a drink in the mini bar. It will help you chill out. Coming to the services offered. I am really satisfied with the room service. You are benefited with 24 hours room service and the staff are really responsive and quick in their work. What more? You get 24 hours doctor facility upon calling. Regarding the food the hotel offers you one of the finest and authentic cuisines which will make you mouth watering. The food is really tasty and delicious. Really you will feel satisfied with food. My message to my friends is that if in any time you visit new delhi for any purpose don't go any where else because you get a complete hotel package right in Hotel Emerald and the package is affordable offering you fine dining, modern facilities and great hospitality. In any case if i visit new delhi again i will surely check in at Hotel Emerald and you really don't need to do anything different like changing your plan or budget.
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Aaditya dwivedi

  • Scout
  • Aaditya dwivedi
  • 1 Review
  •  11 readers
  • 2.0/7
  •  Posted 3 months ago
We checked in the hotel with two different places and both the booking were done by my id's. They didn't even allowed us to go in each other's room.

Front desk guy have no manners to talk very bad staff no one should stay or even think about it.

Worst hotel.
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Arvind Sarda

  • Scout
  • Arvind Sarda
  • Lives in Ahmedabad
  • 1 Review
  •  11 readers
  • 3.4/7
  •  Posted 3 months ago
It looks like a house converted into a hotel. I booked a Royal Suite but what they provided was probably a regular room. Room decorations were like 15 yrs old, bathroom was like what we see at a lodge, shower was not working properly. Bed was okay. Overall was not a good experience.

MakeMyTrip, I'm sorry to say but I think you people just cheated me. Well doesn't matter because first experience is last experience. I'm not going to further book any hotel through you.
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Arshid hafeez

  • Scout
  • Arshid hafeez
  • 1 Review
  •  10 readers
  • 5.7/7
  •  Posted 3 months ago
The hotel location is beautiful but the employes are not helpful, every time they show attitude if we ask anything. The owner of the hotel need to change the staff. It is better for the owner. Front office receptionist was good, her attitude and way of talking is beautiful and other staff was shit.
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Yashasvee Gupta

  • Scout
  • Yashasvee Gupta
  • Lives in Gurgaon
  • 1 Review
  •  16 readers
  • 4.9/7
  •  Posted 3 months ago
The most unpleasant thing was the Behavior of Mr Satinder (Receptionist or Manager). I had booked 2 rooms in this Hotel. When I reached the Hotel, I was shocked to know that they have provided rooms on separate floors. When I requested to provide room on same floor (if not adjacent or opposite) Mr Satinder said - 'sorry sir, that is not possible as you have booked via makemytrip. If you want, I can give you 2 rooms on the same floor if you upgrade, else its not possible'.

I requested him to let me see the room occupancy details on his system, this was also declined sorry sir, I cant cooperate with you as I am only supposed to give you the rooms that makemytrip has allotted. I don not know what's the understanding between the hotel and makemytrip, but at the end its your loss.
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Indra Kumar verma

  • Explorer
  • Indra Kumar verma
  • Lives in Noida
  • 5 Reviews
  •  55 readers
  • 5.8/7
  •  Posted Oct 16, 2015
I stayed there for 4 days and yes it was amazing. The food was good actually but I would like more spices and more Mexican dishes. Room was also the best part in hotel comparing to others. I would recommend this hotel if you wanna stay in Delhi for few days and again enjoy more and more. Delicious food they offered which is great.
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Sachin chhabria Ghanshyam Rashmi Ackshat deoli Sachin chhabria, Ghanshyam, Rashmi and 62 other people have rated this hotel.
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Emerald Hotel New Delhi Address

112, Babar Road
Connaught Place
New Delhi

Delhi - 110001
India

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