Fort Rajwada, Jaisalmer
Phone Number 0-2992-253233
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The first thing about, Fort Rajwada is the beautiful entrance and nice well-built rooms. There are 4 types of rooms Deluxe, Super deluxe, Semi Suit, and Suit. I stayed in the super deluxe room. Wonderful stay, comfortable bed, spacious rooms and nice lawn area. The entrance is very beautiful and lush green lawn in both the side of the entrance. Nice vintage bagi and the Royal Enfield is placed outside. There is a large hall called Ganga Villas and a nice connected ground to the swimming pool. The best part about the staff is they are very courteous and top class in service. Only some managers are grumpy. They informed us about a buffet dinner/lunch but when we reached there they converted it into Alcarte with some hesitance to the starters but later they agreed and served with atmost care Overall a nice stay:. Suggestion: Get some cold water facility in summer.
We visited this hotel on December 31st and did not purchase the gala dinner package. Despite having the mail clearly starting the same Mr. Shashi insisted that we pay for it and only then will we be checked in! The amount asked was exorbitant and we were just not interested If it's a mandate then the hotel should have informed prior to booking and if there was a confusion with the booking site then the hotel should clarify with the site instead of harassing the customer. Here Mr. Shashi had such a pathetic attitude where we literally had to beg as it was 31 st eve and we could not go anywhere else. After lot of argument we were checked in but the attitude of arrogance continued. Out voucher stated dinner included and despite a bad check in experience we were ready to let go but it seemed the high headedness of the staff was destined to ruin our stay. Only post multiple calls to the reception we were served dinner at 1130 at night! My note to the senior management : Things go wrong the ability to deal with it makes a lot of difference.
I paid 8000-9000 rupees for one day with meals included in the package. It was a big hotel. This is a very famous hotel because the shooting of very famous TV show Balika Vadhu takes placed over here. Location of the hotel was very convenient and I did not face any difficulty to find this hotel. Overall, my stay in the hotel was comfortable and I faced no problem in this hotel during my stay. I do not have any idea how it is far from the bus stand. Servicing staff was really good and overall services were on time. Everything was fantastic there. Swimming pool, cultural program and other activities were available there. Check-in and check-out facility was little bit delayed. Room was fantastic and nice view point was there from my room. Washroom was also fully furnished. It was a four-star hotel. Food facility was available there and it was very nice. Buffet system was available there. Many varieties were available there. Money wise, the hotel was value for money. They guided us for sightseeing trip. Jaisalmer as a destination place is fantastic. It was a relaxation trip with my family.
We checked in the hotel before seeing the Jaisalmer Fort, and thought if the copy was so attractive the original would be worth the visit. (The disappointment is another story). What water, imagination and care can do to a wasteland, visit to Fort Rajwada is an example. The outer wall with the elaborate main entrance is imposing and creates the first impression of elegance. The front of the hotel has well maintained greenery, a welcome sight after the landscape outside. The impression continues when you enter the lobby and the reception area. The corridor on to which the rooms open are decorated with original paintings and battle accessories. The room and bathroom are modern and equipped with all required facilities. The hotel has an open air restaurant for buffet at night, pool side barbeque and another one inside for breakfast and lunch. Surprisingly there is a Sri Ram temple behind the swimming pool, with a notice advising people not to enter if they have consumed non vegetarian food and alcohol. The buffet dinner was unexpectedly very good and varied, considering we were in the cusp of the desert. The cultural program was classy and rustic at the same time. The buffet breakfast was also very good, making us forget that we were not in a metro. At the time of our stay, trainees from hotel management course were around from across the country. Besides some of the hotel staff as well as a souvenir seller were from Odisha. All the staff were very efficient and unobtrusive.
We were at Fort Rajwada for 2 nights and had made our reservation through our regular travel agent. The property was very good, well maintained and has a nice pool with enough landscaping and art work inside the hotel which gives one enough options to click pictures at the hotel itself We booked the Desert Safari (Rajasthan Desert Safari) at Sam Sand Dunes through the hotel. The expectation was that the quality of experience would match the quality of the hotel. The hotel charged us INR 1500 per adult but on reaching the venue, we had to wait a long time for our jeep to come. This also happened only after we pushed the desert camp really hard. In fact, they were to provide camels but finally arranged for a jeep. The camel ride, sand dune and cultural program were good but the food was below par. We had picked this camp since we wanted non-vegetarian food but all they had in non-vegetarian food was one curry of some bird (not even chicken). We felt ripped off when we came to know that the family next to us paid only 700 bucks per head !! We talked about this with the Ops Manager but he couldn't do anything other than to offer us discount on dinner if we wished to have it at the hotel On Day 2, the soap holder made of glass in one of the bathrooms fell off creating a cut in my wife's leg requiring medical attention. While a doctor was on call and came to our room, the consulting fee had to be paid by us And while checking-out, there was confusion around billing. When we got in, we had requested for billing in my wife's name but when we were checking-out, the name was different, then the rates applied were wrong which required us to talk with the travel agent These minor things added up and left distaste, when we left the hotel though the hotel by itself has a lot of potential and was grand. The staff was also polite but it was just that they were not trained well, which was a reflection of senior leadership's inefficiency.
A stay in fort Rajwada with a wish to spend two nights with family turned out to be a memorable one. At par with the name, the hotel appears magnificent and grand. With the Christmas decoration in full swing, the hotel looked very well maintained. We were greeted by warm and smiling staff and escorted to our room. The suite room met all our expectation. The swimming pool and playground for children was fun area to spend your leisure time. But the play area could be extended a little bit as there is lot of space. The food was okay type but the smiling staff made everything special. During Christmas when all hotels were charging a huge extra amount, fort Rajwada provided gala Christmas dinner well within the MAP plan. Though we had certain extra long delay during checkout, but I carried with me only the beautiful memories of the hotel. I would like to thank Mr. Shashi and Mr. Prem Sagar ji of hotel. I would strongly recommend the hotel to fellow travellers.
My visit to this hotel in the month of November 2016 for official purpose. Destination was excellent. Location of the hotel was inside the city and was easy to identify, was excellent. Appearance of the hotel was excellent from interior and exterior. Check in check out was done on time. Staff of the hotel were good and friendly. Service provided was on time and was excellent. Room and toilet were neat and clean. All amenities were available with working condition. Food was excellent in quality and quantity. Activities were excellent. I did not use WiFi facility in the hotel. Complimentary breakfast was given.
Fort Rajwada is ranked #13 among the 595 hotels in Jaisalmer with an average rating of 5.9 out of 7. It is one of the 3, 5-star Heritage Hotels in Jaisalmer. On HolidayIQ, it has a total of 96 photos, 176 text reviews and 3 video reviews. it is rated top for its Appearance, Destination and Front Office. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 11,600 to Rs 12,800 per night. The hotel offer 91 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (43%) and Couple (26%) are the most common type of travellers that like to stay here. 40% of guests enjoy the hotel's relaxed environment, whereas 16% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.
Fort Rajwada is located at Indira Colony which is approximately 2 Kms from Jaisalmer railway station . Due to the close proximity, it is considered as one of the best stay option. Mool Sagar (1 Km), Salim Singh's Haveli (2 Kms), Gadisar Lake (3 Kms), Gadsisar Lake (3 Kms) and Folklore Museum (3 Kms) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Laundry Services, Room Service, Doctor On Call, Restaurant and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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