Good service - Hyatt Regency Mumbai,Mumbai
Hotel

Good service

Review of Hyatt Regency Mumbai, Mumbai

Rank 3
Ranked 3 of 738
Hotels in Mumbai
Average rating
5.6/7
1 134 Ratings & 66 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 36
  • Very Good 22
  • Good 8
  • Average 0
  • Below Average 0
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 6.3/7
  • Location 6.1/7
  • Appearance 6.3/7
  • Front Office 6/7
  • Service 6.2/7
  • Room 6.3/7
  • Food & Drink 6.2/7
  • Activities 5.8/7

66 traveller reviews for Hyatt Regency Mumbai

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Kamlesh Londhe
  • Kamlesh Londhe
  • Beachbum
  • Lives in Nasik
  • 1 photo
  • 2 Reviews
  • 6.6/7
  •  Posted Mar 20, 2012
My overall experience was good. I enjoyed my stay at hotel and the service provided by their staff was pleasant.

Best Experience: Service provided by hotel staff

Worst Experience: the reception desk
Kamlesh Londhe's rating on...
  • Destination 6/7
  • Location 5/7
  • Appearance 7/7
  • Front Office 7/7
  • Service 7/7
  • Room 7/7
  • Food & Drink 7/7
  • Activities 7/7
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  • 1 vote

Ramje Pasupathy
  • Ramje Pasupathy
  • Cityslicker
  • 4 Reviews
  • 6.6/7
  •  Posted Feb 13, 2012
very good hotel the services are great.. the location of the hotel is very nice... the food was different
Ramje Pasupathy's rating on...
  • Destination 6/7
  • Location 7/7
  • Appearance 7/7
  • Front Office 7/7
  • Service 7/7
  • Room 7/7
  • Food & Drink 7/7
  • Activities 5/7
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Dr.shabbir  Saifuddin
  • Dr.shabbir Saifuddin
  • Cityslicker
  • 2 Reviews
  • 6.4/7
  •  Posted Jan 9, 2012
Excellent security measures, excellent elecrtonic entry/exit systems, very nice service, in par with any 5 star hotel in the world

Best Experience: very nice room setup and facilities in the room, bathrooms very large and nice facilities

Worst Experience: the Metro work going on in front of the Hotel
Dr.shabbir Saifuddin's rating on...
  • Destination 6/7
  • Location 5/7
  • Appearance 7/7
  • Front Office 7/7
  • Service 7/7
  • Room 7/7
  • Food & Drink 6/7
  • Activities 6/7
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Krishna Puranik
  • Krishna Puranik
  • 1 Review
  • 6.3/7
  •  Posted Nov 13, 2011
Over all stay was excellent.It was a 2 days stay in the month of Jan 2010.The services offered were quite nice. The staff was quite cooperative. Food offered was tasteful. It was quite magnificent to stay at at Hyatt Regency.

Best Experience: The best experience we had was at Dinner time where the service staff offered us variety of dishes a few of them have been amazing.

Worst Experience: Frankly speaking none.
Krishna Puranik's rating on...
  • Destination 7/7
  • Location 6/7
  • Appearance 6/7
  • Front Office 5/7
  • Service 6/7
  • Room 6/7
  • Food & Drink 7/7
  • Activities 7/7
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tabz
  • tabz
  • Cityslicker
  • Lives in Mumbai
  • 4 Reviews
  • 4.3/7
  •  Posted Nov 15, 2010
The hotel\'s name belies its offerings. For a brand like Hyatt, the rooms provided are too small and not so impressive. The bathroom is good, with bathtub, good fittings, shower cubicle etc. Overall the room is decent but not very luxurious. Service is okay. Locationwise a stone\'s throwaway from airport, but not much activity for vacationers, although they can check out pubs in nearby 5star hotels like Leela Kempinski etc. The food and drink are decent but the restaurant at another 5-star hotel The Grand Maratha, which is right next to it are much superior and shud be visited if you are staying at the Hyatt. The Hyatt Regency has a decent Spa though.

Best Experience: Use of the Prana Spa is a good experience, hotel is very close to the International Airport, so if you are an international traveller in transit through Mumbai, its a decent place to stay, although there are other luxury hotels too like the ITC Grand Maratha, Le Meridien etc, tariffs for which may be higher.

Worst Experience: The location is a positive from the point of view of proximity to International airport, but also a negative so far as activities for vacationers are concerned. From that point of view one wud rather choose a hotel in a suburb like Bandra which is closer to where all the activity is, or right in South Mumbai, which is at the centre of all shopping, entertainment, sightseeing spots.
tabz's rating on...
  • Front Office 4/7
  • Service 4/7
  • Room 4/7
  • Food & Drink 5/7
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