Trident Hotel Review - Good services and rooms

Good services and rooms

Review of Trident Hotel, Mumbai

Rank 13
Ranked 13 of 668
Hotels in Mumbai
Average rating
1 63 Ratings & 25 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 15
  • Very Good 7
  • Good 3
  • Average 0
  • Below Average 0
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 6.1/7
  • Location 6.2/7
  • Appearance 6.4/7
  • Front Office 6.3/7
  • Service 6.4/7
  • Room 6.3/7
  • Food & Drink 6.3/7
  • Activities 5.2/7

25 traveller reviews for Trident Hotel

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Syed Aijaz
  • Syed Aijaz
  • Beachbum
  • Lives in Bangalore
  • 6 Reviews

"Good services and rooms"

  • 5.6/7
  • Posted 2 years ago
mumbai is very croweded all over ... and the weather is not that good its too hot.. the hotel was nice it was just an official trip . they cooperated very well.. good services and rooms

Syed Aijaz's rating on...

  • Destination 6/7
  • Location 6/7
  • Appearance 5/7
  • Front Office 5/7
  • Service 6/7
  • Room 6/7
  • Food & Drink 6/7
  • Activities 5/7
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  • Venkat
  • Cityslicker
  • 2 Reviews

"We had a comfortable stay..."

  • 6/7
  • Posted 3 years ago
We had a comfortable stay and pleasant time. Breakfast was good.

Best Experience: Staff is very friendly.

Worst Experience: None

Venkat's rating on...

  • Front Office 7/7
  • Service 6/7
  • Room 6/7
  • Food & Drink 6/7
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"Wow, what a hotel! I..."

  • 6.6/7
  • Posted 3 years ago
Wow, what a hotel! I had thought that the Grand Hyatt was the best hotel in Mumbai but this one clearly beats the GH. The staff is totally empowered at every level. They treat every guest with a lot of care. I was accosted by two staff members are the junior most level while I was lugging my single sky bag across the lobby. They wanted to take my bag off my hands and carry it to the taxi to the airport. While having breakfast, a lady steward entertained my six-year-old son and offered him hot chocolate. A little later, she came back and checked. She asked my son if he had not enjoyed the hot chocolate as he was playing with it. Very genuine and very caring at all levels. None of the hotel staff accept tips and greet you with a hands joined namaskar. The gesture is similar to Thai hotels but the term used for greeting is not.
This hotel takes its food very, very, very seriously. Not less than 14 chefs with very serious faces and a life-and-death attitude will be hovering like busy bees over the buffet just before breakfast, lunch and dinner. In fact, just looking at their worried faces almost gives you a headache. They want it just right. Not a whisker here or there regarding presentation and taste.
The shushi range on offer is criminally awesome. The salads are doubly awesome. The mughlai is subtle. The north Indian stuff is toned down but tasty. I completely hold this hotel responsible for gaining two kilos in four days.

Best Experience: The room is a play on colour and taste. Beautiful place to spend time with your family. The area is less crowded than Bombay usually is.

Worst Experience: One steward during the dinner buffet promised to serve lemon at the table and then completely ignored the promise. For a hotel of this stature, these slip ups are not in order.

DebasishRoy's rating on...

  • Front Office 7/7
  • Service 7/7
  • Room 7/7
  • Food & Drink 7/7
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  • Prahlad
  • Cityslicker
  • Lives in Bangalore
  • 1 photo
  • 4 Reviews

"I hope this is about..."

  • 4.4/7
  • Posted 4 years ago
I hope this is about Trident at Bandra Kurla.
Overall I liked the place, the food, the service.

Worst Experience: I was sharing this room with a colleague.
What was very strange was that the bathroom had clear glass on the side facing the room. This provided complete visibility into the WC!
Though there is a roll-up screen that you can get down, but that still leaves corners open!
We had to request room service to tape bedsheets to the glass(which they did thankfully)... :)
If you are not alone, this is definitely not comfortable.

Prahlad's rating on...

  • Front Office 6/7
  • Service 6/7
  • Room 1/7
  • Food & Drink 6/7
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