Grand Plaza Munnar, Munnar

Ranked 27 of 632 hotels in Munnar

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  • Grand Plaza Munnar - View of the Bed
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  • Grand Plaza Munnar - Mini bar in room
    Mini bar in room Vishal Bhatt
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    Outlook Vishal Bhatt
  • Grand Plaza Munnar - View of the Lobby
    View of the Lobby Manish
  • Grand Plaza Munnar - Outlook of the hotel
    Outlook of the hotel Antony Jayaseelan
  • Grand Plaza Munnar - View of river from balcony
    View of river from balcony Antony Jayaseelan
  • Grand Plaza Munnar - Lawn beside the hotel
    Lawn beside the hotel Srikanth Sharma
  • Grand Plaza Munnar - View of the hotel location with river and mountains
    View of the hotel location with river and mountains Shibin george
  • Grand Plaza Munnar - View of river beside the hotel
    View of river beside the hotel Shibin george
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    View of the bed room Shibin george
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    Appearance of the hotel Shibin george
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    View of the dining hall Shibin george
  • Grand Plaza Munnar - View of the Dam
    View of the Dam Ranjit kumar Maiti
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    View of the Tea Garden Ranjit kumar Maiti
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    View of Punarjani Village Kathakali Ranjit kumar Maiti
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  • Grand Plaza Munnar - View of the Bed
    View of the Bed Manish
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    Room Hrishikesh bhosle
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    Richa gupta
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    Manoj jaiswal
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  • Grand Plaza Munnar - Mini bar in room
    Mini bar in room Vishal Bhatt
  • Grand Plaza Munnar - Outlook
    Outlook Vishal Bhatt
  • Grand Plaza Munnar - View of the Lobby
    View of the Lobby Manish
  • Grand Plaza Munnar - Outlook of the hotel
    Outlook of the hotel Antony Jayaseelan
  • Grand Plaza Munnar - View of river from balcony
    View of river from balcony Antony Jayaseelan
  • Grand Plaza Munnar - Lawn beside the hotel
    Lawn beside the hotel Srikanth Sharma
  • Grand Plaza Munnar - View of the hotel location with river and mountains
    View of the hotel location with river and mountains Shibin george
  • Grand Plaza Munnar - View of river beside the hotel
    View of river beside the hotel Shibin george
  • Grand Plaza Munnar - View of the bed room
    View of the bed room Shibin george
  • Grand Plaza Munnar - Appearance of the hotel
    Appearance of the hotel Shibin george
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    View of the dining hall Shibin george
  • Grand Plaza Munnar - View of the Dam
    View of the Dam Ranjit kumar Maiti
  • Grand Plaza Munnar - View of the Tea Garden
    View of the Tea Garden Ranjit kumar Maiti
  • Grand Plaza Munnar - View of Punarjani Village Kathakali
    View of Punarjani Village Kathakali Ranjit kumar Maiti
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Reviews summary (894)

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Experience Scale

Average rating

Destination
4.4 /5
Location
4.2 /5
Appearance
4.1 /5
Front Office
4.2 /5
Service
4.2 /5
Room
4.1 /5
Food & Drink
4.1 /5
Activities
3.1 /5

Video Reviews (4)

Vaishali Verma

Delhi
8 Reviews

"One of the best hotel in Munnar"

00:49
Overall Rating
5.0 /7
  • 224

"Very good hotel"

00:52
Overall Rating
5.0 /7
  • 306

Godwin

 
419 Reviews | 29 Readers

"Nice stay"

01:36
Overall Rating
7.0 /7
  • 343

Akshaya Pai

Dombivli
3 Reviews

"Good hotel at a convenient loca..."

00:28
Overall Rating
6.0 /7
  • 224

Reviews (894)


Hyderabad
2 Reviews

Kolkata
1 Review

5 Reviews | 11 Readers

1 Review

2 Reviews | 1 Reader

Top Reviews


Lucknow
19 Reviews | 10346 Readers

A delightful and memorable accommodation option right in Munnar town

4.3/5
Posted 13 Oct, 2017

We were travelling to Munnar for the first time so a lot of time was invested on choosing the staying option. The travel operators were offering us various resort options in Munnar but somehow we were not convinced. We checked the reviews of the properties suggested on TripAdvisor and other sites, the reviews were good but the reviews clearly mentioned that the properties were not in the main Munnar town. On checking their location we found that some of these properties were in Pallivasal, some in Financial and some in Devikulam, none of them was in Munnar town. The distance was anything between 15-25 km from the Munnar town that is in the hills a driving time of around an hour or more We wanted to stay in the main town and not away from the town. Reason was very simple - when you stay away from the town you don't get a chance to explore the flavour (I am not talking about just food here, but the culture, traditions, lifestyle and everything which represents the town or that area) Thus began our extensive search for properties in main town. We zeroed in on 4 properties, checked out their reviews and room prices. We were almost ready to book a property but then rechecked the prices, reviews and photographs of Grand Munnar. My spouse decided to book the same, I opted for an Ambient room on MAP with Dinner option (Modified American Plan - Room with Breakfast and one major meal, I. Lunch or Dinner). The reason to book on MAP again was due to our travelling schedule, we want to waste time searching for a good eating joint right after landing in Munnar The drive from our hotel (which was near Cochin International Airport) to Munnar was heavenly though a bit tiring as the major drive is through hills. We passed through Pluvial and realized that our decision of not staying there was correct. (This is based on our needs and taste, many people would love staying in such options and I am not being judge mental through this review) We entered Munnar town, passed the Hydel Park (one of the must visit destinations for nature lovers) and reached Grand Plaza Munnar. The best part of the property was that it looked exactly the same as the various pictures we had seen. We checked in at around 2. 00 pm. Mr. Vinu was there to help us with our Check-In process. The process was smooth, we were offered Spice Tea (without milk) as welcome drink. Yes the spice tea finally brought out the fact that we were in the spice heaven of India. Even my son loved the tea. Vinu also checked about our sightseeing plan and suggested that we should do the Tea Museum visit the same day as the next day owing to the National Holiday it will be closed We were offered a room on the 5th floor. We went in the room assuming that to be the Ambience room. On reaching there we realized we had been upgraded to the Eminence Royal room. The Eminence Royal room is a King size suite with a separate living, dining and dressing area. The bedroom had a beautiful view of the mountains and rivulet Muthirappuzhyar. All the areas were tastefully done. The hotel is an Eco hotel (unfriendly hotel promoting Sustainable Tourism). And our room highlighted this fact - in place of using plastic bottles / packaged treated water bottles the treated water was being provided in Glass bottle. In the waste basket, instead of using plastic bags - they were using paper bags made out of old newspaper After doing a quick wash and change, we decided to have a quick lunch in the restaurant The Grand Spices. The restaurant is located on the 1st Floor and has a lovely ambience. It was beautifully decorated with unique planters. The menu has a variety to choose from - from traditional Kerala dishes to North Indian favourites, from Continental to Chinese. The food was excellent in terms of quality, quantity and taste with the right mix of spices. An interesting thing which the restaurant offered as complimentary service was a platter of Fryums, Poppadums (Pappad) before the meals. This reminded me of Naivadyam in Delhi who used to serve complimentary Rasam Post lunch we left for the tea museum and other sightseeing options. We returned at around 7. 30 pm. In the evening. There was a complimentary fruit basket and chocolate platter on the Dining Table in the room. We were tired and wanted to have dinner and were informed that the dinner service starts at 7. 30 pm and we can come for the same The buffet dinner in The Grand Spices was an elaborate affair. I would like to compliment the chef for his choice of menu which was well balanced with mix of dishes The room was comfortable at night and the view again was breath taking The buffet breakfast again was a re balanced and elaborate In fact the food at Grand Plaza was the best we had in any of the properties we had stayed during our short Kerala stint The hotel offers various interesting activities - early morning tea plantation and village visit, traditional cooking classes etc The hotel also offers spa facilities (on 5th floor) where one can enjoy the traditional Kerala auyrvedic treatments along with the regular services. I went for Shirodhara treatment - and the same was really effective Our check out also was smooth. They provide facilities for the vehicle drivers too and have a decent sized parking space Ratings:. Location - in the main town yet away from the hustle bustle. 4 star. Ambience - 4 star. Rooms and Facilities - 4 star. Food - 4 star. Grand Plaza Munnar would be the property we would like to stay in our future visits to Munnar.

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Delhi
1 Review

Awesome place with attractive appearance

4.1/5
Posted 6 Nov, 2015

We had a pleasant romantic stay for 4 days 3 nights in grand plaza Munnar. Easily located in old Munnar and walk-able from bus depot. One must take an auto or bus (easily available) to reach the market to find the gala of Munnar with shops, food stalls, hotels, travels and all. In the hotel, elegance room included basic amenities along with hot water kettle and hair dryer, which are must have's in drizzling Munnar. Cot and bed could have been definitely more comfortable. Television with DTH is provided which includes minimal channels. Ambience is attractive and reception area was classic with beautiful plant racks around the corners. Tea plantation view from the rooms is definitely a stress buster. Bathrooms were neat, but not so luxurious. Soaps, shampoo, conditioner, and moisturizer were provided. Housekeeping service is excellent and cleanliness is spotless. Staff were warm and welcoming, and helpful at all the times. Security people were very courteous. Food was definitely expensive, but one could find some inexpensive restaurants near by. They provide an amazing breakfast buffet which is a mix of south, north and English breakfast.

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2 Reviews | 468 Readers

Food was excellent

4.6/5
Posted 26 Dec, 2013

This was my honeymoon trip and I had a very good pleasant stay in Grand Plaza Hotel, Munnar . It's a good and new property full furnished wooden floor and food was excellent but much expensive if you are vegetarian then 'll enjoy the south, north Indian veg food . Hotel view was also very good and very helpful staff specially a guy I forget his name . He was a very coporative men . . They provide transport facilities as well which was not much expensive compare to outside rates so if are you thinking to hire a car call to grand plaza thanks a lot grand plaza I 'll come again .

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Mumbai
16 Reviews | 2281 Readers

Good option to stay in Munnar

3.3/5
Posted 11 Jan, 2015

We stayed at Hotel Grand Plaza with 3 families: Parents, Brother's family & my family. We had booked 3 No. S of Elegance rooms for 1 night, during April second week. The room & bathroom are well maintained, neat & clean. Another hotel was very near to this hotel & there is no great view from our room. Our window opens to the other hotel. But we were in the room only for sleeping, spent most of the time outside only. The room has coffee maker, mini-bar, complimentary mineral water, etc. But no hair dryer, magnifying mirror, electronic locker, etc. Unlike other similar hotels. All the staffs are polite & co-operative. The complimentary buffet breakfast had enough items (but not lot of variety items). No Masala Dosa or Plain Dosa, which are available at extra cost. The food was tasty. The hotel is located near to KSRTC bus stand & around 1. 5 km away from main Munnar town. If you are going by vehicle, there is no problem of travelling. They arrange parking space for vehicles, just opposite to hotel. We had booked the hotel directly with staff through mail / phone & got good discount also. Because I had booked just 2 days before travel, they allowed us to pay while check in. The booking was very nice & Mr. Hariharan of Reservation dept. acted very promptly. He even called once to confirm the booking on the check-in date. Both Check-in & Check-out were quite smooth & very fast. The hotel room has no AC, only ceiling fans are there. The towels provided were OK, not great. Hot water was available 24 hours. We did not have food from the hotel other than breakfast, so not much idea about the quality. Overall it was Good option to stay in Hotel Grand Plaza, Munnar.

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Delhi
10 Reviews | 493 Readers

Splendid hotel with good amenities

5/5
Posted 23 Jun, 2015

We had stayed for two nights, 30 March and 31st March 2015 in room no. 208. We have no sufficient adjectives to praise the qualities of this unique property . . (1) Location is fine and away from noisy environment. (2) Rooms are neat and clean, spotless. (3) Everything available which can be expected from best hotel. (4) Breakfast and dinner was excellent. (5) Parking space and WiFi was available. (6) Fridge and hairdryer, Tea maker electric kettle, Filtered water was available in room. (7) Reception staff was very kind and submissive. We had to enquire about some good physician, Manager had directed us to Tata Hospital, which is the best hospital in Munnar. In the last we can conclude that, this is the best place to stay and feel homely in Munnar. Beautiful hill station and beautiful hotel. We shall definitely recommend it to others who are going to visit Munnar. Splendid beauty of the hotel.

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Overview

www.grandplazamunnar.com

Grand Plaza Munnar is ranked #27 among the 632 hotels in Munnar with an average rating of 5.7 out of 7. It is one of the 75, 3-star in Munnar. On HolidayIQ, it has a total of 117 photos, 894 text reviews and 4 video reviews. it is rated top for its Destination, Service and Front Office. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 5,100 to Rs 5,500 per night. The hotel offer 39 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (47%) and Couple (41%) are the most common type of travellers that like to stay here. 52% of guests enjoy the hotel's relaxed environment, whereas 29% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

Rose Garden (1 Km), Thumpachi Calveri Samuchayam (1 Km), Blossom Hydel Park (1 Km), Pothamedu View Point (2 Kms) and St Mary Orthodox Church (2 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Restaurant, Laundry Services, Doctor On Call, Room Service and AC. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

Ambiance

Describe the setting

    ...the interiors & exteriors of the hotel looked good...
    ...the interior and exterior look of the hotel was attractive...

What does this property look?

    ...the staying experience in this hotel was outstanding...
    ...we had a quality time stay at grand plaza...
    ...overall my stay in the hotel was very good...
    ...our stay in this hotel was most satisfying and memorable...
    ...located well and the appearance of the hotel was brilliant...

Describe the setting of the hotel

    ...the interior and exterior of the hotel was very attractive...
    ...the interiors and exteriors of the hotel were very good...
    ...hotel exterior was fantastic...
    ...the hotel interior was very good but exterior was not much good...
    ...hotels exterior & interior is very soothing...

How was the hotel?

    ...the experience with the hotel was amazing...
    ...back of hotel was quite nice natural beauty...
    ...to top it all, the hotel experiences were extremely pleasurable...
    ...overall this hotel accommodation was superb...
    ...the best part of this hotel is warmth of its staff...

How was the ambience of the resort?

    ...sagara beach resort stay was good...

Location

Describe the setting

    ...the interior and exterior of the hotel were looking good...
    ...room was very clean with all facilities and from room outdoor view was good...
    ...the interior of the hotel was good and wellmaintained, than the exterior of the hotel...

How are the views from here?

    ...the view from the room was also really beautiful...
    ...the view from the restaurant was also very good...
    ...the view from the balcony was very beautiful also...
    ...the ambience and view from the restaurant is awesome...
    ...the location and view from the hotel is great...

Is the location clean?

    ...the surrounding of the hotel was clean and tidy...

How is the location?

    ...hotel is surrounded with beautiful environment...
    ...the window is focussed towards excellent scenery...
    ...the best part of the hotel was staff’s behaviour...
    ...the destination of the hotel was excellent...
    ...the destination of the hotel was very good...

How are the hills?

    ...beautiful hill station and beautiful hotel...
    ...hill location is wonderful...
    ...it is a very nice hill station...
    ...munnar is a nice small hill station in kerala...
    ...i am happy, munnar is nice hill station and the hotel is according to my budget...

How are the views from here?

    ...the hotel is on the hill so the view is simply breathtaking...
    ...excellent on every aspect including location, room service, cleanliness, toiletries, food items, space and hygene of dining hall, hill view etc...

Describe the travel?

    ...the breakfast is free for southern travels tourists, which is part of package...
    ...easily taxi available from hotel for sightseeing in resealable price...
    ...even a taxi drop, they could not arrange on the last day...
    ...hotel was located at about 200 meters walkable distance from bus stop...
    ...just a minute walk from munnar bus stop...

How are the views from here?

    ...we were staying in deluxe room that was river facing with great view & ambience...
    ...view is good front small river...
    ...mountain and river views were available from the room window...
    ...the room had a good river view and a golf course...
    ...it got a nice river side view...

How is the mountain area?

    ...location was good near to market & view from room window of lush green mountains was beautiful...
    ...it was very good experience because of its great location surrounded by the beautiful mountains, which gives a great view & feel from room...
    ...hotel location back side is very beautiful in river opp side is mountain so very beautiful hotel outlook is very excellent, reception is very helpful and rooms are well maintained, they are clean and also room facilities very good...

How are the views from here?

    ...the staff and food was excellent and mountain view of the hotel is superb...
    ...the hotel provides a scenic mountain view, but it wasn not very good...
    ...the hotel has a mini restaurant in which the one side has a large glass area which opens to a scenic mountain valley...

Describe the weather during your visit

    ...weather was amazing and wish to go once again in two years...
    ...weather was awesome and i enjoyed it...
    ...weather is very pleasant...
    ...my travel destination was good because scenic place with appropriate weather...
    ...the breakfasts were excellent with a wide selection of hot and cold offerings...

How is the climate?

    ...so the honeymoon trip was an excellent cool trip with no tension...

How are the views from here?

    ...view from the room is also nice lake view...
    ...there was a beautiful lake view from room window...
    ...hotel location is perfect, having great lake view and well furnished...
    ...i had a good lake view from my room...
    ...i had a superb experience staying with my family, the ambience and the lake view was awesome...

How is the village?

    ...the beautiful village, tea farms and sunrise...

How is the sunrise/sunset?

    ...morning walk was fine i took great sun rise pictures...

Service

How was the service of the reception?

    ...reception is very good and staff is very good...
    ...its interior decoration and reception was very good...
    ...service, look and reception is excellent...

Was the reception helpful?

    ...the hotel staff in restaurant and reception was friendly...
    ...reception was courteous and very attentive towards their customers...
    ...the reception was very supportive & very honest...
    ...reception was very cooperative...
    ...the reception staff’s was cooperative...

Was the service helpful?

    ...hotel welcome service was very good and hotel view was nice...
    ...all the service personnel are very polite and ready to help...

How was the service?

    ...the service provided from grand plaza is good...
    ...hotel rooms & room service was very very good...
    ...i would rate the services in the hotel were average...
    ...reception, food and services in the hotel were excellent...
    ...housekeeping and complimentary services were good...

How was the service of the staff?

    ...the service of the staff in the hotel was excellent...
    ...awesome place superb hospitality special mention morning walk wth gm...
    ...booking and front office people were average...
    ...very good food, hospitality has been excellent...
    ...the staff behaviour was very nice at the hotel...

Was the staff helpful?

    ...the staff members in the hotel were friendly...
    ...every staff of the hotel was very courteous...
    ...the service of the staff in the hotel was friendly and helpful...
    ...thanks to the hotel staff who took care of us so well...
    ...front office people are more helpful in all the situation...

How was the service of the management?

    ...hotel management reservation staff was not proper...
    ...good maintenance management was good...
    ...the management is also too good and they behave like that we are their family...
    ...hotel is awesome, the way they welcome and the gesture provided by the hotel management is excellent...
    ...it was a nice decent hotel with good management and especially staff were very friendly...

Was the management helpful?

    ...hotel manager so friendly & cooperative...
    ...management is also cooperative...
    ...the hotel staff and the manager were cooperative...
    ...the hotel management was helpful...
    ...the management is also helpful...

Value For Money

Value for money


How was the food priced?


Food

What was the quality of the buffet?

    ...both breakfast and dinner buffet were delicious...
    ...the complimentary buffet was tasty...
    ...great buffet and candle light dinner...
    ...we had areally good buffet arranged in the breakfast and dinner...
    ...dinner buffet was quite good and has variety although the breakfast was a little disappointing...

Is the breakfast priced?

    ...with extra 150 buks you will get 5 times worth breakfast buffet...

Is there complimentary breakfast?

    ...the complimentary breakfast was also good...
    ...the complimentary buffet breakfast is excellent with lots of choices...
    ...complimentary breakfast was really good...
    ...complimentary breakfast is excellent...
    ...excellent complimentary breakfast...

How is the breakfast variety?

    ...buffet breakfast have different varieties of food...
    ...excellent location, just outside munnar town ; we have booked ambience room and were allocated a corner room which has great views on two sides ; breakfast has many options and also tasty fast room service ; room is clean ; staff is helpful and advised on sightseeing ;;; kettle cleanliness need to be improved...

How was the breakfast?

    ...the buffet breakfast provided is excellent...
    ...specially morning breakfast buffet is best...
    ...breakfast buffet is pretty good spread and tastes good...
    ...breakfast was strictly average, nothing hot or special...
    ...complementary breakfast was very nice with many mouth watering dishes...

How is the restaurant?

    ...the restaurant in the hotel was also very good...
    ...the rooftop restaurant serves delicious food...
    ...the food at the restaurant was delicious too...
    ...specially dining of this hotel is awesome...
    ...the best part of the hotel was food and room...

How is the menu priced at the restuarant?

    ...the hotel food is expensive...
    ...one sn hotel is there but thats very bad tasteless and expensive food...
    ...the menu for the food was rather costly...
    ...for lunch and dinner, the food was very cheap and welcomed...
    ...there is restaurant in the hotel and it is good, food is worth for money...

How is the variety at the restaurant?

    ...all meals had great variety indian, chinese...
    ...the variety of the food was available in the hotel...
    ...all variety food was available in the hotel...
    ...the quality of the food was good but the variety of the food was less...
    ...it should be great given that there are not many good restaurants around...

How is the bar/pub at the hotel?

    ...the food and drink provided was excellent...
    ...their fresh juices or welcome drink were innovative and nice...
    ...the complimentary welcome drink was provided by the hotel...
    ...food and drinks were excellent...
    ...i got a warm welcome with a delicious drink, and then l entered my room...

How and what kind of food is served at the restaurant?

    ...taste of the food was very excellent...
    ...on arrival hotel staff served complimentary mint juice...
    ...if talk about food then its unbelievable taste of the food is excellent...
    ...it has nice service, cooperative staff and the food taste is very nice...
    ...the food served by the hotel was fine and taste was average...

Was food available at the restaurant?

    ...food facility was very good...
    ...the hotel was very good and food facility was fabulous...
    ...the complimentary food was available at the hotel...
    ...food facility was available there but it was average...
    ...food is not that good but manageable was excellent...

What was the quality of food?

    ...the hospitality was awesome excellent food...
    ...the food quality was very good in the hotel...
    ...food was really very delicious...
    ...food quality is really good...
    ...grand plaza offered best food from all places we travel in kerala...

How were the cuisines served at the restaurant?

    ...food was tasty and we got familiar food along with kerala special food in diner...
    ...the choices on offer were also adequate, provided one does not look for exotic cuisine...

Rooms

Describe the room size

    ...the rooms had all the basic amenities and huge double bed...

What was the quality of the room?

    ...property was maintained nicely with double height entrance lobby with reception...
    ...the eminence royal room is a king size suite with a separate living, dining and dressing area...

How was the room?

    ...cot and bed could have been definitely more comfortable...
    ...complimentary offer is very nice rest room is very clean...
    ...in fact the beds and mattresses were very comfortable...
    ...room atmosphere was very good, quiet and relaxing...
    ...view from the room was also very nice...

Describe the bedroom size

    ...rooms were not that big but ok and wellmaintained...
    ...here rooms are not spacious as others one we visited...
    ...rooms are comparatively small...
    ...hotel rooms are also spacious...
    ...rooms were very spacious with great window view...

How pricey are the rooms?

    ...the room price was reasonable in the hotel...
    ...the room was good its just the cost of the room was high...
    ...i got this room best rate from makemytrip...

Were the rooms clean?

    ...the service was great and the hotel rooms clean and welcoming...
    ...hotel was fantastic and room was also very clean...
    ...the rooms were so clean and clean bathrooms...
    ...rooms were very clean, staff courteous & food was good...
    ...room was very clean with all facilities and from room outdoor view was good...

Were the facilities and room ready?

    ...the room facilities were good in the hotel...
    ...the room facility was nice...
    ...the room facility was good in the hotel...
    ...the room was not extravagant but beautifully organised with the coffee table alongside the hotel window...
    ...hotel location back side is very beautiful in river opp side is mountain so very beautiful hotel outlook is very excellent, reception is very helpful and rooms are well maintained, they are clean and also room facilities very good...

Describe setting of the room

    ...hotel outlook is very good but room interior is not upto the mark...
    ...very good room interior staff is good at hotel...
    ...room interiors is nice and big swimming pool in hotel...
    ...nice location, nice room interiors, very good breakfast & very nice staff...
    ...the rooms are bit old and the bathrooms need some for maintenance which is the only downside about this hotel...

Is wifi available?

    ...the wifi facility was not available in the room...
    ...the wifi facility was available in the hotel...
    ...wifi service was available in the hotel but i didn’t use...
    ...wifi facility available in the hotel...
    ...(5) parking space and wifi was available...

Was wifi strength good?

    ...no wifi connection was available in the hotel...
    ...very bad wifi signals...
    ...just onebit downside was that the wifi connectivity was not very good, i hope the hotel management will take care of it in future...

What toiletries are provided?

    ...soap, shampoo and body lotion was available there...
    ...shampoo and conditioner was also good...
    ...the towels provided were ok, not great...
    ...-> activities like napkin folding, cooking session by chef, kitchen visit and above all the best part was the morning nature walk led by hotel gm mr balaji himself through the tea plantation and various other beautiful details of the munnar shared during the trip showed his love for munnar and passion towards his attempt to make the hotel experience best possible...

How is the bathroom

    ...room and bathroom was very good, clean and wellmaintained...
    ...the rooms and bathroom were average...
    ...location wise is also good, atmosphere is so good in the morning, bathroom is average, tea maker is available in the room...
    ...- location is good, easy to walk down to tea gardens and market (15 minutes walk) - very good food (we had both breakfast and dinner) downs - bathroom could have been better (not bad though)...

Were the bathrooms clean?

    ...the room was spacious and the bathroom was really clean...
    ...the bathroom was not clean...
    ...don not get me wrong, the washrooms were clean and hygienic...
    ...i would suggest this hotel to maintain the bathroom clean...
    ...the washroom was clean and hygienic...

Describe the bathroom size

    ...toilet is also very small we feel suffocated...
    ...bathrooms is spacious...
    ...the bathroom was small but neatly kept...

What water facilities are present in the bathroom

    ...area of highlight was the warm welcome given by staff with warm hand towels and ginger honey green tea...

Is bathroom available?

    ...also, the lighting in the washroom was not apt and even complaining about it at the reception there was no action taken...
    ...hotel was situated near market hotel facility was good bathroom was also clean with hot water, parking is also provided for car...

Describe setting of the bathroom

    ...the rooms were good, the bathroom was quite old and need to be upgraded...

Were water bottles provided?

    ...hot water facility available in the hotel...
    ...hot water facility is available 24 hours...
    ...24 hours hot water facilities...
    ...there was a good hot water facility...
    ...hot water available all times...

How is th TV that is provided?

    ...i will stay again, excellent hotel, quality television cable is very good...
    ...tv channels are good...

How is the room service?

    ...room service from the restaurant is amazing...
    ...room service was very good...
    ...staff are courteous and helpful, room service is bit slow and needs improvement...
    ...room service very good...
    ...room service was great...

Is room service available?

    ...the room service facility offered by the was ok and the offered a better site room for our convenience as we were couples...

Is housekeeping available?

    ...check in at the hotel was very easy, room was clean and tidy (housekeeping staff did not clean room not changed bedsheets during our stay, area of improvement to be considered)...

Amenities

How was the office?

    ...the booking and front office was excellent...
    ...the service provided by the staff including the travel desk was awesome...
    ...good front office and service...
    ...travel desk is also good, we have visited in the first week of may 2016, hotel is overall value for money...

Was the office helpful?

    ...the lady at the travel desk was helpful...
    ...travel desk provided wrong information they increased the cost for travel cab overnight...
    ...hotel is very clean restaurant very good can not explain beautiful location, kitchen is made very good chowmein & very biryani and breakfast is very good full of variety travel desk is very helpful easily available of taxi &auto location is on highway easy to pick bus for alua & ernakulam hotel manager is also very much cooperative & well behaved...

Was there an office available?

    ...they would arrange the travel desk facility...

Is spa facility available here?

    ...rooms are very clean, spa facility is also very good...
    ...the hotel also had kairali massage facility, the quality of which was jus ok...
    ...the spa was available in the hotel...
    ...the facility of keralas famous ayurvedic spa is also available at the hotel itself although we could not avail it as we were short of time...

What is the gym size?

    ...there were no activities in the hotel only a small gym with no weights...

Is gym facility available here?

    ...swimming pool and gym were not available...
    ...gym was available, but it was looking as no servicing is being done...

How is the pool size?

    ...room interiors is nice and big swimming pool in hotel...

Is there a swimming pool available?

    ...swimming pool was not available there...

What other amenities are available?

    ...there was good activity was there & indoor games were available in the hotel...
    ...i did not see any activities or games available at this hotel...

Any transport, drop or pick up facility available?

    ...the hotel was located in the city and nearby transportation facility...

What is the setting of the facilities

    ...there is no facility of indoor facility in hotel like swimming pool, gym, indoor games...

What other facilities are available?

    ...hotel is good, but facility for the driver is not available...
    ...coming to facilities part grand plaza hotel facilities are excellent...
    ...the food facility was not available in the hotel...
    ...the lift facility was available in the hotel...
    ...all facilities were available in the hotel...

How is the parking space?

    ...it has good parking place too...
    ...ample parking area...
    ...has good parking space and good lobby area and bar in the basement area which cheap and economical...

Describe the car parking size

    ...the parking facility was spacious at the hotel...
    ...car parking area is spacious...
    ...big parking space was arranged by the hotel...
    ...parking space little off...

Is parking facility available?

    ...the free parking facility was available in the hotel...
    ...the parking facility was not available in the hotel...
    ...the parking place was available at the hotel...
    ...the parking space was available at the hotel...
    ...garden and parking facility available in the hotel...

Activites

Were there any other activities available?

    ...the activity was not cooperative...

Describe setting of activity

    ...the indoor and outdoor activity was not arranged by the hotel...

How would you rate the activites at the hotel?

    ...the sightseeing was awesome...
    ...activity part was average...
    ...ideal for couples with young children as it has good activities...
    ...there was good activity was there & indoor games were available in the hotel...
    ...every night they have nice activities...

How is the natural beauty?

    ...location of the hotel is good one at bank of the river and nature beauty and breakfast was very good...
    ...the view from hotels dining place is great with a landscape greenery by the side of a river...
    ...we have seen the outside nature, the hills, mist movement from our room window, it is very nice...
    ...-> activities like napkin folding, cooking session by chef, kitchen visit and above all the best part was the morning nature walk led by hotel gm mr balaji himself through the tea plantation and various other beautiful details of the munnar shared during the trip showed his love for munnar and passion towards his attempt to make the hotel experience best possible...

Describe the garden?

    ...the parking facility was there garden was not available at the hotel...
    ...you will find nice tea garden away from town as morning walk...
    ...the garden was available at the hotel...
    ...munnar is good place for holidays we are enjoying and munnar tea garden is so beautiful...
    ...ambiance is attractive and reception area was classic with beautiful plant racks around the corners...

What type of trip?

    ...honeymoon trip was excellent...
    ...excellent honeymoon experience we had at grand plaza munnar hotel stay...
    ...i hope you will make more excellent time my next trip in munnar...
    ...thank you grand plaza munnar for making my holiday much better...
    ...i stayed in grand plaza munnar for a romantic holiday...

What jungle activities are there?

    ...we went to see the forests around and saw few animals...
    ...it was good stat for 2 days in munnar 1 day in thekeddy where we went to jungle safari...
    ...there are many place where you have to pay unnecessary charges like national park, elephant safari, jeep safari it is just waste of money...

Is boating available at the lake?

    ...kundala lake has clean water and boat rides are refreshing...

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