Pondicherry Hotels

Grand Serenaa Resort, Pondicherry

164/1, Puducherry-Tindivanam Road Thiruchitrambalam Auroville Post

Ranked 23 amongst 426 hotels in Pondicherry

5.7/7 292 Reviews
Grand Serenaa Resort,Pondicherry
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Reviews (292)

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Experience Scale

Average rating

Destination
5.8 / 7
Location
5.2 / 7
Appearance
6.4 / 7
Front Office
6.0 / 7
Service
5.4 / 7
Room
6.0 / 7
Food & Drink
5.6 / 7
Activities
5.5 / 7

Grand Serenaa Resort Reviews (292)


Kanchipuram
1 Review

"Good location and nice place"

5.8/7
Posted 22 May

I visited this place in the month of August and it was a holiday trip with my husband. The destination was the good and nice place. The hotel location was good and best way to reach this hotel was by car. The appearance was good and nice looking. Front office staff was good and they friendly. Room facility was good and clean. The hotel service was good and staff was helpful. The food was good and tasty. They provided complimentary breakfast. Wi-Fi was available. The hotel had some activities like a swimming pool. Overall experience was good

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Bangalore
1 Review

"Very nice hotel providing tasty food"

5.3/7
Posted 3 May

The trip was in the month of February. The location of the hotel was very good. The outlook of the hotel was very good as it was attractive. The front office and reception services at the hotel were very good. The staff's at the hotel were very friendly and there were no delay in check in checkout. The overall services provided by the hotel were very good. The rooms provided to us were good and the view from the room was good. The food and drink were provided in the hotel and was good. The overall experience was good.

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"Swimming pool was available in this hotel"

6.8/7
Posted 28 Mar

May month last year 2016 I had visited this hotel. It was a normal holiday trip. Destination was good as I liked the place of White town here. Hotel is near to the places we wanted to visit. Appearance was good as it was spacious and good. I faced no delay with the checking services. Services were good, staff were friendly and good. Complimentary food was good. Room was good too. Swimming pool was available in this hotel as a part of activity and was good. It was a reasonable stay overall. Recommended this hotel to other families and friends is fine.

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4 Reviews | 2 Readers

"Wi-Fi facility was available"

6.1/7
Posted 13 Dec, 2016

I had visited this hotel with my family. I had booked this room by online. The hotel location was good. Parking facility was available at the hotel. Behaviour of the staff’s was friendly. Room was spacious with clean. All amenities were provided in the room. The activity was arranged by the hotel. I had complimentary breakfast in the hotel. Wi-Fi facility was available in the room. I would suggest this hotel to improve the room service. I would recommend this hotel for other travellers.

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"Parking place was available"

6.6/7
Posted 15 Nov, 2016

The hotel was located in the city. The appearance of the hotel was very nice. The parking place was available at the hotel. The variety in food was provided in the hotel. The staff were well behaved in the hotel. I had visited this hotel with my family.

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Top Reviews of Grand Serenaa Resort


Bangalore
18 Reviews | 14225 Readers

"One of the best hotel I have visited"

5.9/7
Posted 8 Dec, 2015

1st thing that comes into your mind when you enter this hotel is WOW. Starting from the sprawling lawn to the built of the hotel. The staff is courteous. Rooms are spacious and well maintained. The room had all the amenities one could think of. (LCD, AC, tea coffee maker, lamps, office desk and chair etc.). Swimming pool is one of the attractions of the hotel. It is beautifully made and well maintained. Breakfast is included in the room tariff. The buffet breakfast has a nice spread. Taste is ok if not great. The hotel location is out of the town and is on the highway. It takes around 20 mins to reach the paradise beach from the hotel. Also one needs to cross the toll gate. But the toll ticket which is 40 rupees is valid for 24 hrs. So it is recommended one take a two way ticket. I would recommend the hotel for everyone who wants a stay away from the hustle and noise of the Pondicherry town.

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Nagpur
5 Reviews | 5 Readers

"Good location and well-maintained rooms "

5.9/7
Posted 28 Jan, 2016

I stayed in Grand Serenaa Resort, Pondicherry and it was a relaxation trip in the month of April 2015. The location of the hotel was very good. The appearance of the hotel was awesome. The hotel rooms were well maintained and pleasant. There was bar attached to restaurant. The hotel staff response was not so good as there was a little delay in room service. The hotel food was good. The hotel has spa and kids play area. Pondicherry is a must visit place.

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"Satisfied stay & spacious room"

7.0/7
Posted 16 Sep, 2016

I was satisfied with this hotel stay. It was a personal tour. The activity was arranged by the hotel. The variety of the food was provided in the hotel. The room allotted to me was spacious with neat and clean. It was a newly constructed hotel. I didn't face any difficulty at the hotel. The best part of the hotel was appearance and service.

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Pondicherry
7 Reviews

"The hotel was recommendable"

6.9/7
Posted 14 Oct, 2016

I had visited this hotel for relaxation trip with family. The hotel was located far away from the city. The pickup and drop facility was provided by the hotel. There was no delay in check in and checkout. The service was good. The room facility was well maintained. I had booked this room by online. The variety in food was provided in the hotel. The lawn was available in the hotel. The activity was provided at the hotel. The complimentary breakfast was provided by the hotel. I would recommend this hotel for upcoming travellers.

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"Swimming pool was available in this hotel"

6.8/7
Posted 28 Mar

May month last year 2016 I had visited this hotel. It was a normal holiday trip. Destination was good as I liked the place of White town here. Hotel is near to the places we wanted to visit. Appearance was good as it was spacious and good. I faced no delay with the checking services. Services were good, staff were friendly and good. Complimentary food was good. Room was good too. Swimming pool was available in this hotel as a part of activity and was good. It was a reasonable stay overall. Recommended this hotel to other families and friends is fine.

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