Kaziranga Hotels

United 21 Grassland Resort, Kaziranga

Harmoti, Bagori Range, Kaziranga, Assam 785609

Ranked 12 of 54 hotels in Kaziranga

United 21 Grassland Resort,Kaziranga
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Reviews summary (57)

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Experience Scale

Average rating

Destination
6.1 / 7
Location
5.7 / 7
Appearance
6.3 / 7
Front Office
5.7 / 7
Service
5.0 / 7
Room
5.7 / 7
Food & Drink
5.8 / 7
Activities
4.8 / 7

1 Review

2 Reviews | 8 Readers

14 Reviews | 3 Readers

4 Reviews | 80 Readers

Good hotel but unprofessional staff

3.8/7
Posted 8 May

CONS 1) No internet connection for the front office staff. They cannot send confirmation emails regarding bookings. 2) Only 1 phone number is available to book, which most of the time doesn't connect through. 3) Housekeeping and service staff very lazy to respond. They need some orientation in hospitality and courtesy. 4) Food needs to improve in terms of quality and taste 5) They accept only CASH payments. No facility for Card payment PROS 1) Hotel location is good. 2) Rooms are decent. Very bad experience. I would request travelers against staying in this property.

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Top Reviews


Pune
3 Reviews | 2504 Readers

Excellent service and nice staff hospitality

6.6/7
Posted 27 Nov, 2014

It was an excellent stay there. I stayed there for 7 days.Surrounding of the hotel was very neat and clean. I tried food there it was good and varieties were there. It was buffet kind and we had lunch buffet. Jungle safari and jeep was arranged by them. AC, television, and other amenities were provided in the room and everything was working properly. Staff was very courteous and nice in hospitality. There was no delay in check in and check out. It was very quick. Resort was located much near to the century. Welcome drink was given by them as welcome. Location wise, it was excellent. Appearance wise, it was also excellent. Front office facility was very good. Overall services were excellent. Room was also excellent. Activities were excellent. It was a family vacation. It was relaxed and adventurous both kind of holiday. I had been there in February 2014. It is a recommendable hotel to other people. It was value for our money. Kaziranga as a destination is excellent.

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1 Review | 1 Reader

Food and drinks were available

5.6/7
Posted 18 Aug, 2016

I had visited this hotel with my wife for romantic trip. The destination of the hotel was good. The hotel was located near to the transportation facility. The appearance of the hotel was good. There was no delay in check-in and check-out at the booking office of the hotel. The room provided by the hotel was neat and clean. All amenities were available in the room. The food and drinks were available in the hotel was good. The activities were not available in the hotel. I would not suggest anything to this hotel.

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Kolkata
3 Reviews | 3341 Readers

Nice Hotel

6.6/7
Posted 18 Jan, 2012

Hotel Grassland Resorts at Kaziranga, assam is marvelleous. It is located very near to the Bagori range ( Western range). The stff are very courteous and their food is quite palatable. The atmosphere in the resort ids like \' Home Away Home\'.

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Pune
9 Reviews | 3611 Readers

Best hotel with spacious rooms

6.5/7
Posted 9 May, 2016

It is one of the best hotel in Kaziranga. Hotel is situated at highways and main jungle is just 2-3 KM from the hotel. Resort is has all the facilities from restaurant to Elephant safari and jeep safari. Rooms are spacious, neat and clean. One can stay here for couple of days and can easily cover the Elephant and jeep safari.

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Nagaon
1 Review | 1044 Readers

Excellent location with neat rooms and washroom

6.0/7
Posted 19 Sep, 2014

Overall, the destination was best. Location of the hotel was excellent. Maintenance was good. I made my booking directly with the hotel. Welcome drink was given. Check in and check out process was on time. Rooms were neat, clean, and spacious. Washroom was also neat and clean. Services were perfect. They provided safari for sightseeing. Swimming pool was also there. It was a good place for couple stay. Food was available and it was delicious. Indian food was there. I am a non-veg and they provided many varieties of non-veg food in the hotel. They provided Rasgulla, Gulab Jamun, Barfi, etc in sweets. Behaviour of the staff was friendly and helpful. Hotel was located nearby jungle. Pick up and drop facility was there. There were many elephants available in the jungle. Car parking facility was also there. I went there with my friends and it was a wildlife trip.

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Overview

United 21 Grassland Resort is ranked #12 among the 54 hotels in Kaziranga with an average rating of 5.7 out of 7. It is one of the 11, 3-star Resorts in Kaziranga. It is part of the "Panoramic group of Hotels" chain of hotels in India. On HolidayIQ, it has a total of 44 photos and 57 text reviews and is rated top for its Appearance, Destination and Food & Drink. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 4,600 to Rs 5,000 per night. The hotel offer 45 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (47%) and Couple (29%) are the most common type of travellers that like to stay here. 39% of guests enjoy the hotel's relaxed environment, whereas 33% have rated the ambience as scenic nature.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

The hotel ensures you are well taken care of during your stay. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.

Other amenities include Conference Hall, Restaurant, Laundry Services, Doctor On Call and Room Service. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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