Heaven Holiday Resort, Ooty
Ranked 142 of 697 hotels in Ooty
Wood Cock Road, Near Ooty Lake, Ooty, Tamil Nadu 643001
Phone Number +91-423-2447020 www.heavenholidayresorts.com
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In Ooty the staying was very good and hotel's rooms were also very spacious. Food was okay. Overall, the climate of Ooty was also very pleasant. We really enjoyed staying there. Hotel was located in a very calm and quiet place. Staff of the hotel was also very attentive. It was little out from Ooty but it was nice because it was connected by nature. The environment of the hotel was very good. I took a car from my native place to this hotel. It was good for normal shopping. Services of the staff were very good. There were individual cottages types of rooms. You can see entire view of Ooty from there if you come out of the cottage. Sunrise, sunsets, and greenery view were also there. There was no sign board to reach this hotel that was a problem to find this hotel but otherwise, it was good. Room was spacious but painting and other interiors were not that good in the room but otherwise you have a living room and bed room. I tried food there. I am vegetarian so I ordered only veg. Food. There was no delay in check-in and check-out. Booking procedure was good. There were no activities like indoor and outdoor games; swimming pool, etc. Were available. Sightseeing was not included in my package. It was value for our money but the only thing was that the interiors can be improved. It was very old type. I can definitely recommend it to those people who were looking for a relaxation place. It was relax and sightseeing both kind of holiday. I went there in the end of October.
Hotel was good. I had no problem to find this hotel. Staff behaviour was helpful and friendly. Services were satisfactory. Hotel location was good. Inner and outer look of the hotel was attractive. Rooms were neat and clean. No view was visible from hotel rooms. I booked my room through travel company. I took my dinner and breakfast in the hotel. Food quality was good. Both veg and non-veg dishes were served in the hotel. Indoor and outdoor activities were not there.
The front desk staff were pleasant, helpful and friendly and very hygienic. Located very convenient for sightseeing places and hotel appearance, exterior and interior were very good. Room was spacious, clean and comfortable with good working basic amenities and maintained washroom, but there was no hot water facility. No problem at check in and check out and there were no activities. They provided Tamilnadu food varieties, the quality and taste of the food was very good. I went here with family for relaxation and I am from Madurai.
The location is beautiful. Food is good but lacking in activities. We stayed there in last days of July and it was raining. The number of doors of most of the rooms were not lockable. Moreover, dining room was also closed but room service was good. The staff was quite friendly and helpful. The renovated rooms are impressive and comfortable. A good place to stay and relax.
Me, with my wife and in-laws drove down to Ooty for a weekend retreat during April and expected this resort to be nice for a relaxed holiday. But it turned out to be quite the opposite . . The promises made in the amenities are ridiculous lies. As soon as we entered the room there were atleast two dozen flies and mosquitoes easily visible to the naked eye flying around. There were two rooms with double beds and attached bathrooms and that was the only good part. The rooms were damp with moulds growing, one of the bathrooms had no wash basin or mirrors to shave/brush etc and the other had NO LATCH !!! Even the sink in the common hall area had a broken non working tap. There are no wardrobes or even racks or hanging areas in the rooms so we had to keep all our bags/clothes on the floor. We managed by keeping clothes on top on the bags and on the beds(when we had to open the bags). There is no satellite tv. A non working set top box was kept there but regular cable connection was put up which hardly had 3-4 clear channels. Rest all were super grainy. The breakfast(some weird dalda like butter with Bread on both days) was never on time and always lacking in quantities. When we complained to the manager on the final day he literally started shouting at us and told us to get out. The staff there is super rude and hospitality levels are pathetic Please check out photos I have posted. They show pathetic room conditions. We don't want anyone else to face what we had to. So please do not go there. There are much better hotels in Ooty at similar prices.
Heaven Holiday Resort is ranked #142 among the 697 hotels in Ooty with an average rating of 4.9 out of 7. It is one of the 55, 3-star Resorts in Ooty. On HolidayIQ, it has a total of 27 photos, 139 text reviews and 1 video reviews. it is rated top for its Destination, Front Office and Location.
The online booking price of the hotel ranges between Rs 1,600 to Rs 1,800 per night. The hotel offer 30 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (52%) and Group (23%) are the most common type of travellers that like to stay here. 48% of guests enjoy the hotel's relaxed environment, whereas 18% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.
Heaven Holiday Resort is located at Lake Road which is approximately 2 Kms from Udagamandalam railway station . Due to the close proximity, it is considered as one of the best stay option. Ooty Lake and Boat House (1 Km), Thread Garden (2 Kms), Fern Hill Palace (2 Kms), Nilgiri Mountain Railway (2 Kms) and Cairn Hill (2 Kms) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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