Munnar Hotels

HillCrest, Munnar

Close to KSTRC Bus stand

Ranked 30 amongst 566 hotels in Munnar

5.2/7 475 Reviews
HillCrest,Munnar Watch Video Reviews

Reviews (475)

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Experience Scale

Average rating

Destination
5.9 / 7
Location
5.4 / 7
Appearance
5.4 / 7
Front Office
5.5 / 7
Service
5.4 / 7
Room
5.6 / 7
Food & Drink
4.4 / 7
Activities
4.2 / 7

HillCrest Video Review (1)

Godwin

 
402 Reviews | 29 Readers

"Good place for stay"

01:38
Overall Rating
7.0 /7
  • 377

HillCrest Reviews (475)


1 Review

"Best Stay Good Hospitality"

4.6/7
Posted 8 Aug

I visited Munnar in the month of May 2017. That was a family holiday trip. I booked my stay by direct booking. The restaurant was not available so we had outside. The room was new so that was clean neat. The bed was comfortable and washroom was well maintained. The service was provided on time. The service staff was supportive and helpful. The reception staff was cooperative and polite. Always improvement should be there in the hotel then it will be best.

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1 Review

"Responsive front office"

4.4/7
Posted 8 Aug

The place was very good. The location of the hotel was average. The hotel experience was very nice. The appearance of the hotel was average. The service of the hotel was average. They were very responsive. The food and drink of the hotel were good. It was my holiday trip with my family in May 2017. The rooms of the hotel were good. The bathrooms were cleaned. The front office of the hotel was good. There are no such activities. Overall services were very good.

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1 Review

"Fantastic place to stay"

6.0/7
Posted 3 Aug

The hotel was very easy to locate. The overall appearance was good. The front desk staff was excellent as they were friendly. The rooms were very well maintained and it was clean and comfortable. The room service was amazing and prompt. Did not eat anything at this hotel.

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3 Reviews

"It was a comfortable stay."

5.1/7
Posted 3 Aug

I visited Munnar with family for holiday its a beautiful place. The location of the hotel was close to the old town its quite close to the main road it was easily accessible the overall look of the hotel was elegant. The front office staff was helpful the room was well maintained neat and clean it was very spacious all the necessary amenities were available. There was no food available at the hotel. There was free WiFi available and they provided good drinking water hot water but there was no AC in the room. The overall service at the hotel was prompt they were responsive and attended to all our requirements. The staff were courteous. I booked the hotel directly.

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1 Review

"Not so great experience"

5.4/7
Posted 3 Aug

It was my holiday trip to Munnar its a wonderful place. The location of the hotel fine the overall look of the hotel was just OK not so great. The front office staff were very friendly and helpful the room was ready when we reached the hotel. The room was neat but the washroom was not clean the intercom in the room was not working for room service. The food was not prepared at the hotel but it was outsourced and it was delicious. There was no extra activity at the hotel but they have a kitchen facility around. The overall service at the hotel was prompt the room door was not in good condition. The room service was very slow they should improve this for better experience. I booked the hotel through my friend.

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1 Review

"Customer satisfaction""

4.4/7
Posted 2 Aug

I traveled to Munnar in the month of June 2017 with my friends on a vacation trip. I directly booked a non-AC room at this hotel when we reached there. The hotel location was good with the hilly background. It was easily connectivity. It was convenient to reach the hotel. I visited for the first time. I traveled by cab. The appearance was attractive with the overall looks. The front desk was good in cooperation. The booking process was done properly. The hospitality was very good. They gave extra bed when asked. Rooms were excellent. We stayed there for 1 day. We took the non-AC room. Everything was perfect. It had all the facilities. There was a balcony which had a beautiful view. The room was clean and it was spacious. The room service was just good. There was no restaurant in that hotel. We had our food outside the hotel as we were wandering outdoor. There are restaurants outside the hotel. There were no fun activities in that hotel. Lift facility was also not there. The overall service was good and satisfactory.

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1 Review

"Good Hotel"

4.9/7
Posted 2 Aug

I visited this hotel in the month of April 2017. It was a family trip. I booked through directly. We reached by taxi vehicle. Parking facility was available in the hotel. They provide room for a driver. The front office staff was friendly. They welcomed well. Their service was very quick. They didn't make any delay during the service. We were very happy with that. Lift facility was available. We booked non AC room. It was very spacious and clean. They provide all facilities in the hotel. The washroom was clean. They didn't have a restaurant facility. Near to hotel good restaurants were there. Overall it was a good place to stay.

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1 Review

"Excellent service"

5.4/7
Posted 2 Aug

On my holiday trip I stayed this hotel along with my family. We booked the hotel through online. The location was convenient for us. The front office staff behaved politely. They were very friendly with us. Their service was on time. They didn't make any delay. They didn't provide lift facility. We booked Non AC room it was very spacious and clean. The interior design of the room was very beautiful. They have restaurant own service. They were no any other activities in the hotel. Overall it was a good hotel.

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1 Review

"Excellent service"

5.0/7
Posted 2 Aug

On my holiday trip I stayed this hotel along with my family. We booked the hotel through online. The location was convenient for us. The front office staff behaved politely. They were very friendly with us. Their service was on time. They didn't make any delay. They didn't provide lift facility. We booked Non AC room it was very spacious and clean. The interior design of the room was very beautiful. They have restaurant own service. They were no any other activities in the hotel. Overall it was a good hotel.

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1 Review

"Good destination and location"

4.9/7
Posted 2 Aug

On a holiday trip I traveled Munnar in the month of April 2017. I went along with my family. I directly went and booked my stay at this hotel. The destination was excellent and mind blowing. The location was nice and easy to access. We reached the location by our own vehicle and they provide free parking facility. The appearance of the hotel was attractive. The front office was good and they did check-in check-out on time. They provide good hospitality. The room was kept clean and hygienic. They provide all the basic amenities. We did not take food in that hotel. Overall service was good enough and satisfactory.

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Top Reviews of HillCrest


Delhi
1 Review | 105 Readers

"Excellent stay and good hospitality "

5.5/7
Posted 25 Nov, 2015

Worth for money. Good ambiance and hospitality. I just wanted to share my Munnar experience. We, three of our friends decided to plan for a Munnar trip on May 1st. We arrived Munnar at around 2 pm on May 1st and stayed in a hotel named Hill Crest. It is really an amazing hotel with great scenic view. Beautiful view from the balcony. Front desk was really supportive and courteous. We completely enjoyed our stay there. As we reached afternoon, we were able to cover only 1 direction on that day. We had returned around 9:30 pm to hotel. After that, we had dinner that was provided by hotel. The food was really good and worth for money. Next day morning, we had breakfast and we visited two more directions in Munnar. The car driver was really friendly and maintained good rapport with us. It was really good experience for staying in that hotel and visiting Munnar. Thanks to the manager of Hill Crest Hotel who was responsible for our smooth stay in Hill Crest hotel and also thanks for sightseeing arrangement.

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Coimbatore
1 Review | 2 Readers

"Good service with friendly staff"

6.9/7
Posted 28 Dec, 2015

We are expecting pleasant tourism experience. We feel the pleasant environment in our room.The things which available in the room was fully satisfactory. We received the excellent room service with friendly, all most our tour was guided by the peoples in the hotels. They take care of our all expectations like Lunch,Dinner and places visiting. We are expecting broad road and sufficient car parking. We feel room rent high compare to other hotels.

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1 Review | 1 Reader

"Good stay with helpful staff and clean room "

7.0/7
Posted 20 Sep, 2016

I went to Munnar and stayed in this hotel. The location of the hotel was good. The internal and external appearance of the hotel was good. There was no delay in check-in and check-out. The staff members in the hotel were helpful and quick in services. The room allotted to me was good and it was well maintained with all required amenities in working condition. I ate food in the hotel and it was good in quality and taste. There were no activities in the hotel.

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1 Review | 19 Readers

"Price of food was affordable"

6.9/7
Posted 7 Sep, 2015

The location of the hotel was near to the city. The surrounding of the hotel was clean and hygienic. The interior and exterior of the hotel was well maintained. The staff at the hotel were frank and polite. The check-in and check-out procedure was not delayed. The room given to me was comfortable and the bathroom was clean. The amenities in the room were worked well. The hot and cold water facility was there at the hotel. The laundry service was provided by the hotel. The view from my room was good. The food facility was very good at the hotel. The price of food was affordable. The activities like swimming pool, gym, spa, etc. Were not organized by the hotel. The hotel had not conducted any sightseeing trip. I would like to recommend this hotel for other travellers.

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1 Review | 2 Readers

"Activities were organized by the hotel"

5.5/7
Posted 2 Feb, 2016

The location of the hotel was near to the railway station. The building of the hotel was newly renovated. The interior and exterior of the hotel was well decorated. The ambiance at the hotel was clean and tidy. The behaviour of the staff was kind. The check in and checkout process was not delayed. The room given to me was comfortable and the bathroom was hygienic. All amenities in the room were worked well. The hot and cold water facility was provided by the hotel. The laundry service was there at the hotel. The bed sheets and pillows were kept neat and cleaned. I didn’t see any view from my room. The food which they served to me was delicious and the price was reasonable. The quality and quantity of food was better. The activities like swimming pool, gym, spa, etc. were organized by the hotel. The hotel had not conducted any sightseeing trip. I would like to visit this hotel again. I would like to recommend this hotel for other travellers. Overall appearance of the hotel was excellent.

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