HillCrest, Munnar

Ranked 32 of 637 hotels in Munnar

Close to KSTRC Bus stand

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  • HillCrest -
    Mahesh Cm
  • HillCrest -
    Rathadeep
  • HillCrest -
    Sourabh
  • HillCrest -
    Shaffer
  • HillCrest -
    Shaffer
  • HillCrest -
    V.k Thyagarajan
  • HillCrest -
    Mahesh Cm
  • HillCrest -
    Rathadeep
  • HillCrest -
    Sourabh
  • HillCrest -
    Shaffer
  • HillCrest -
    Shaffer
  • HillCrest -
    V.k Thyagarajan

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What travellers are saying about this hotel

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Reviews summary (521)

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Experience Scale

Average rating

Destination
4.2 /5
Location
3.9 /5
Appearance
3.9 /5
Front Office
3.9 /5
Service
3.9 /5
Room
4 /5
Food & Drink
3.1 /5
Activities
3 /5

Video Review (1)

Godwin

 
419 Reviews | 29 Readers

"Good place for stay"

01:38
Overall Rating
7.0 /7
  • 380

Reviews (521)


Bangalore
1 Review

Chennai
1 Review

Iv

5.6/7
Posted 18 Oct, 2017

The service in the hotel was good. Centrally located, it is a lovely place to stay & dine. The staff is courteous & helpful, Combined with a lovely old-world ambience, it is certainly the best place to be in, while in Munnar . I stayed in this hotel for 2 days. The service over here is excellent and the staff members are very cooperating. The food is being served on time and the quality of the food is too good. Both the rates for room and food are reasonable . If you are visiting Munnar and you are new to this city, then do book your room at this hotel.

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Chennai
1 Review

All amenities were not there

5.4/7
Posted 16 Oct, 2017

We traveled to Munnar in the month of December 2016. It was a holiday trip with my beloved family. We booked this hotel over through a phone call. The destination was a wonderful place to visit. The hotel appearance was good with the interior and exterior look. The hotel was located in the heart of the city. The room provided was clean and neat. The bathroom was clean. All the basic amenities were not provided in the room. The receptionist was prompt and cordial. They did check-in and checkout process properly. The service staff were helpful and they have arranged all facilities for us. The restaurant facility was not available in the hotel. They have not organized away activities for us. The WiFi facility was available in the hotel it was free of cost. The pick and drop facility was not available in the hotel. Other fun games were not available in the hotel.

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Bangalore
1 Review

My trip to Munnar

6.0/7
Posted 23 Sep, 2017

I have stayed in more than four hotels And the only one hotel that me and my family were very comfortable in it -It's neat and clean -It's a very reasonable of cost -The receptionists are very understanding - Finally I do recommend it to the people how is going for a holidays.

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1 Review

No absolute parking facility .!

4.9/7
Posted 21 Jul, 2017

On a holiday trip I visited Munnar in the month of May 2017 along with my family. I booked my stay at this hotel through online. The location was good and the hill stations nearby to it was awesome. The road along the location was narrow. We traveled to the location by our own vehicle. There was no perfect parking facility available. The appearance of the hotel was average. The front office was cordial and they did check-in check-out on time. Firstly they did not provide absolute room what we booked before after that they provided the selected room to us. The room was kept clean and tidy. The beds and other amenities were maintained well. The service staff responded quickly and provide good hospitality. We did not take food in that hotel. I suggest that they need to provide good parking facility and provide the special arrangement for old aged people. Overall it was a good stay.

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1 Review

It was an adventurous trip.

5.8/7
Posted 21 Jul, 2017

I visited Munnar it was an adventurous trip. I went there along with my friends in the month of April 2017. I booked it directly. The location of the hotel was easy to reach. The appearance of the hotel was fine. The Front office staff were helpful. The service of the hotel was polite and It was like a homely feel in their service. The room was comfortable and reasonable rates. The room was spacious and the bed was kept clean. The western toilet was there and it was kept hygienic. There was a WiFi connection inside the room and the speed was good. There was a food facility but we did not order any food in this hotel. We had our food from the nearby food outlets. Overall it was a comfortable stay.

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1 Review

Very bad experience and I am not satisfied

5.1/7
Posted 21 Jul, 2017

I visited Munnar it was a Vacation trip. I went there along with my family in the month of May 2017. I booked it online. The location of the hotel was easy to reach. The appearance of the hotel was not attractive. The entrance of the hotel was not good and it was congested. We went by our own car and there was a limited parking area. The Front Office staff were not up to the mark. I have booked the 2 rooms through online. They have allotted the 1 spacious room and the other room was very congested. The service of the hotel was The room was kept clean and neat. There was a Hot water facility and they have provided the blankets it was like a thermal Rajai. We did not have the food in this hotel. Overall it was a very bad experience. I have not satisfied and impressed. It was not the worthy one to stay there. It should not be listed in the Make My trip or in any other online travel portal.

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1 Review

Location was situated too much interior from the

5.3/7
Posted 21 Jul, 2017

We visited the Munnar in the month of May 2017 along with my family on a holiday trip. I booked the room through online. The destination was pleasant. The location was interior to the city and easy to access. The location was situated in the heart of the city hence it was used to reach out many places. We reached the location by our own vehicle and provide free parking facility. The appearance of the hotel was attractive. The front office was cooperative. They did check in and check-out on time. They guide us in sight seeing places around the city. One of the staff in reception guide us a day. The room was kept clean and neat. The rest room was kept clean and hygienic. The balcony view of the hotel was awesome. The food was average because they did not provide any restaurant facility. They only brought food from outside. We had our food in another hotel. They provide Kerala food also. There was the availability of lift facility. Overall good service. My only disappointment was that the location was too much interior from the city.

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1 Review

The room should be little more spacious

4.4/7
Posted 21 Jul, 2017

I visited Munnar it was a Honeymoon trip. I went there along with my wife in the month of May 2017. I booked it online through a private travel agency. The location of the hotel was easy to reach. The appearance of the hotel was up to the mark. The transportation facility was provided by the travel agent. There was a car parking facility. The Front Office staff were helpful. The service of the hotel was on time. There was no travel desk facility in this hotel. The room was not spacious and it was comfortable. They used to clean the room every day. There was no food facility in this hotel. We had our food from the outside Nonvegetarian restaurant. There were no activities in this hotel and there was no lift facility. Overall it was peaceful stay. I would like to suggest them to provide the spacious room. They could improve their service in future.

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1 Review

Its just a normal hotel

5.3/7
Posted 21 Jul, 2017

I traveled to Munnar in the month of May 2017 on a family holiday trip. I directly booked my stay at this hotel when we reached the spot. The hotel location was good for the clean environment surrounded over there. It was convenient to reach the hotel. We traveled by own vehicle with a driver. Parking facility was there and it was free. The appearance was good with the interior and exterior look. The front desk was excellent in providing their services. The booking process was done properly. They were cooperative. They didn't provide extra room for the driver. Rooms were very good in cleanliness. We took a normal room which had double bed TV fan and much more. The room service was cordial and helpful. We didn't take food facility in that hotel. We had outside as there are food restaurants outside the hotel. There were no fun activities in that hotel. No kids play area and no lift facility. The overall service was good and my stay was comfortable in this hotel.

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Top Reviews


1 Review

Very good hotel but need to arrange for food facility

3.9/5
Posted 11 Apr, 2017

I stayed in Hotel HillCrest in the month of January 2017. Overall, experience was superb and it was good location. It was a family trip. The destination is very good as I like Munnar sea garden national park and rose garden. My location of the hotel is good since it was near to bus stop but was not easy to find. The food average since there was no restaurant facility. The appearance of the hotel was very good since the view of the sea garden and mountain was good. And because of the crowed we were not able to see the front view and parking facility was comfortable. The room was very good since was neat and all amenities were in working condition. WiFi facility also available. Service at the hotel was average but they communicated well. Need to provide food facility at the hotel. Booking and front office was very good and I booked the room through reference. They provided extra pillow and beds also the staff were cooperative. I suggest this hotel to others.

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Delhi
1 Review

Good stay

5/5
Posted 16 Sep, 2016

I had visited this hotel with my family. The hotel atmosphere was good. The location of the hotel was good. The hotel was located nearby the bus stand. The appearance of the hotel was good. The parking facility was not available at the hotel. The hotel building was new renovated. The garden was not available at the hotel. The destination of the hotel was nice. The room was good in the hotel. AC, TV and geyser was provided in the room. The food facility was not provided in the hotel. The WiFi facility was provided in the room and it was complimentary. The hotel was good for family.

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Hyderabad
1 Review | 42 Readers

Great services and elegant experience

4.2/5
Posted 21 Jan, 2016

We booked two executive rooms and 7 deluxe rooms for one night stay here. The hotel stay was good. The location is perfect, it's in the centre of city. Lovely service for room, cleaning, dinner and taxi service. The staff are very professional, friendly, and helpful. Great service all around and a nice buffet dinner in a charming dining hall at fourth floor. There is also good WiFi Facility, great rooms with all possible amenities. A very elegant experience.

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1 Review

Small hotel - good services"

3.7/5
Posted 13 Sep, 2017

I traveled to Munnar with my family on a holiday trip in the month of April 2017. I booked a room at this hotel through Kumar travel agency. The hotel region was excellent with the surroundings. It was next to the Lakshmi tea estate. The mountain view was beautiful. It was convenient to reach. It was a hilly region. It was nearby to the bus stand restaurants and few temples. It was in the city center and easily accessible. We traveled by bus. The hotel look was good with the interior and exterior looks. It was overall attractive. The front desk was good in finishing the check-in and check-out process. They were cooperative and responded very well. They were informative and treated us in a respectful manner. They welcomed us with a smiling face. It was a small area. We took a normal room and it was just average with the maintenance. Fans were not working. Hot water facility was available. Except that everything was okay. It was clean and spacious. The bathroom was clean and neat. The room service was good. We took food and it was good with the taste and quality. We took vegetarian food items. It was a room service. They served the food on time. There were no gaming activities in that hotel. No kids play area. No lift facility available. The overall service was good and satisfied with the stay. I suggest this hotel to other travelers also.

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1 Review

Good hotel with excellent front office

3.6/5
Posted 22 Jun, 2017

The overall experience at the hotel was good. We visited this hotel in the month of February. IA was disappointed by the checkout. It was a relaxation trip with family. The city was fine. The location of the hotel was good. The sight of the hotel was very good. The front office and reception at the hotel were good and the staff was friendly and cooperative. There was a delay in check in and checkout. The rooms given were good. The food and drink provided were good and there were complementary foods given to us. The service at the hotel was very excellent. The rooms were very good.

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Overview

HillCrest is ranked #32 among the 637 hotels in Munnar with an average rating of 5.2 out of 7. On HolidayIQ, it has a total of 10 photos, 521 text reviews and 1 video reviews. it is rated top for its Destination, Room and Front Office.

The online booking price of the hotel ranges between Rs 4,500 to Rs 5,000 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (56%) are the most common type of travellers that like to stay here. 60% of guests enjoy the hotel's relaxed environment, whereas 12% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

Thumpachi Calveri Samuchayam (1 Km), Rose Garden (1 Km), Blossom Hydel Park (1 Km), Pothamedu View Point (1 Km) and Panoramic Helipad (2 Kms) are some of the popular sightseeing attractions located near the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

Ambiance

Describe the setting

    ...the interior look of the hotel was nice...
    ...the location of the hotel was close to the old town its quite close to the main road it was easily accessible the overall look of the hotel was elegant...

How was the ambience of the property?

    ...the hotel look was good with the interior and exterior looks...
    ...the ambience was good in attractive to us & inner & outer look was very good in view...
    ...the hotel looks good from the exterior as well as interior...
    ...the look of the hotel was good and the services given by the staff were average and quick in services...

What does this property look?

    ...the appearance of the hotel was very nice...
    ...the interior appearance of the hotel was beautiful...
    ...our stay at this hotel was very comfortable and worth for money we spent...
    ...the internal and external appearance of the hotel was excellent in look...
    ...the appearance of this hotel was average as it was not maintained well...

Describe the setting of the hotel

    ...the interior and exterior of this hotel were good...
    ...rest the hotel interior was eloquent, the reception was nice, the ambience was soothing and the location was romantic...

How was the hotel?

    ...my overall experience in this hotel was very good...
    ...my experience at the hotel was very good as the hotel is located conveniently...
    ...the ambience of the hotel was very good...
    ...the ambiance of the hotel is very good...
    ...the hotel surroundings were excellent...

How was the resort with respect to size?

    ...although the hotel is little away from munnar town, is a centre place for the tourist spots...

How was the ambience of the resort?

    ...its a very good resort in munnar, i liked it very much...

Location

Describe the setting

    ...the exterior and interior of the hotel were very good...
    ...the exterior and interior of the hotel were average...
    ...the exterior of the hotel was normal in look...
    ...the interior of the hotel was good...
    ...my only disappointment was that the location was too much interior from the city...

How is the location?

    ...the location of the hotel was very comfortable...
    ...the destination of the hotel was very nice...
    ...the location of the hotel was really great...
    ...the destination of the hotel was excellent...
    ...the overall experience of the hotel was very good...

Is the location clean?

    ...the surrounding of the hotel was clean and hygienic...

How are the views from here?

    ...the best part of the hotel was balcony view...
    ...the balcony view of the hotel was awesome...
    ...the hotel was placed in great view of munnar...
    ...landscape views are awesome...
    ...the best part of this hotel was view...

How are the hills?

    ...best hill station in south india (kerela)...
    ...there was a very beautiful hill in front of the hotel...
    ...we were on a casual visit to munnar, which is a fantastic hill station...
    ...hill crest is good place to stay in munnar...

How are the views from here?

    ...from hill crest nature, hill view is so nice for nature lovers...
    ...it had a beautiful hill view...
    ...we chose hillcrest thinking it will be close to city with good hill views...

Describe the travel?

    ...the road along the location was narrow...
    ...road leading to the hotel form the main road is very small...
    ...we reached the hotel by friends vehicle...
    ...also hotel management should have links with good transport agency...
    ...first it is very easy to find out as it is near to ksrtc bus stop...

How is the mountain area?

    ...the appearance of the hotel was very good since the view of the sea garden and mountain was good...

How are the views from here?

    ...in front of the hotel there was a beautiful mountain view...
    ...the mountain view was beautiful...
    ...the cloudy mountain view from hotel was worth watching...

Describe the weather during your visit

    ...weather is superb and scenery is very good...
    ...hotel road is not good, munnar place is very good and weather is very good...
    ...munnar weather is awesome...
    ...my travel destination was good because scenic place with appropriate weather...
    ...weather is wonderful...

How is the sunrise/sunset?

    ...we went there early morning around 6 am and the sunrise is just awesome...

Service

How was the service of the reception?

    ...the front office and reception service were very good...
    ...reception was excellent, since they were prompt...
    ...the reception staff’s was very good...
    ...reception service was average as we had a problem with the room booking...
    ...the reception was very good & they were very polite & supportive to us...

Was the service helpful?

    ...overall the service of the hotel was satisfactory...
    ...nice rooms with friendly service...
    ...the service of the hotel was polite and it was like a homely feel in their service...

How was the service?

    ...the service in the hotel is also very good...
    ...the service at the hotel was very excellent...
    ...overall service in the hotel was excellent...
    ...overall service in the hotel was very good...
    ...the overall service at the hotel was excellent...

How was the service of the staff?

    ...the service of the staffs in the hotel was excellent...
    ...the services of the staff in the hotel were very good...
    ...booking and front office people were average...
    ...the best part of the hotel was hospitality in the hotel...
    ...the staff members at the hotel were very good and professional in services...

Was the staff helpful?

    ...the service of the staff in the hotel was friendly and helpful...
    ...the staff at the hotel were very friendly and helpful...
    ...the behaviour of the staffs was friendly in the hotel...
    ...staff of the hotel were friendly and cooperative...
    ...staffs of the hotel were friendly and cooperative...

How was the service of the management?

    ...and hotel management is also very good and cooperative...
    ...thanking the good management of your hotel...
    ...hotel management is good...

Was the management helpful?

    ...raja, manager is very polite and helpful...

Value For Money

Value for money


How was the food priced?


Food

What was the quality of the buffet?

    ...great service all around and a nice buffet dinner in a charming dining hall at fourth floor...

Is there complimentary breakfast?

    ...the complimentary breakfast was very nice in the hotel...
    ...food i had taken from outside and there was no restaurant facility and they did not provide complimentary breakfast and they provided water...

How was the breakfast?

    ...for basic morning breakfast also i need to go out...

How is the restaurant?

    ...lunch at chettinad restaurant is very nice...
    ...mainly nearby hotels foods are not available as per our requirement...
    ...food at this hotel was very good since the taste and quality was good...
    ...the food in the hotel was very good because we can get fresh and tasty food...
    ...staff in lodge are good, at the time of trip, restaurant facility is average...

How is the variety at the restaurant?

    ...location wise it was excellently located near to tea estates and its near to few good restaurants also...

How is the bar/pub at the hotel?

    ...the food and drink of the hotel were good...
    ...food and drink was average...
    ...the food and drinks were very good...
    ...welcome drink was not there...
    ...the food and drink provided were excellent and there was complimentary food provided...

How and what kind of food is served at the restaurant?

    ...the hotel had provided vegetarian and nonvegetarian food...
    ...both vegetarian and nonvegetarian food was available inside of hotel...
    ...we took vegetarian food items...
    ...food at this hotel was good since the quality and taste was good...
    ...i didn’t taste food from this hotel...

Was food available at the restaurant?

    ...the food facility was very good at the hotel...
    ...good comfortable stay but food is not available in the hotel...
    ...the food was not available in the hotel...
    ...destination was superb and food was not that good...
    ...the food facility was available but i didn’t taste the food at the hotel...

What was the quality of food?

    ...the quality and quantity of the food were very good...
    ...the food was really good and worth for money...
    ...the food quality was very good...
    ...the food quality was excellent...
    ...i would rate food as average as i did not tasted it...

Rooms

What was the quality of the room?

    ...i will recommend this hotel deluxe room is best to other travellers...

Is AC or heater available in the room?

    ...tv and ac were available in the room...

How was the room?

    ...the interior design of the room was very beautiful...
    ...rooms were excellent with the maintenance...
    ...the rooms at the hotel were average...
    ...the beds were very comfortable...
    ...the hotel room was very good because of nice view and facilities...

Describe the bedroom size

    ...ceiling fan should be there instead of small standing fan...
    ...the room was not spacious and it was comfortable...
    ...the rooms are not that spacious though...
    ...the room was little small and neat and clean...
    ...the rooms are small and suitable for a couple only...

How pricey are the rooms?

    ...the room price was reasonable...
    ...cost for staying in the room is best rate from the market rate...
    ...the tariff for the room is reasonable and i was satisfied with the stay...
    ...the hotel was located in the heart of munnar and the room rate was low...
    ...the room price was good...

Were the rooms clean?

    ...the rooms are so clean and it makes the place so hygienic...
    ...the rest room was kept clean and hygienic...
    ...the room was kept clean tidy and hygienic...
    ...the room was spacious and the bed was kept clean...
    ...the bathrooms were kept clean and toilteries were well maintained...

Were the facilities and room ready?

    ...room facilities provided was very good...
    ...the room facility was very nice...
    ...the room facility was very good...
    ...the second room was not comfortable for the 4 people...
    ...the room facility was not good in the hotel...

Describe setting of the room

    ...the rooms are new and comfortable...
    ...the room was new so that was clean neat...

Is wifi available?

    ...wifi service was not available in the hotel...
    ...there was no any activity & wifi facility was not available...
    ...wifi facility also available...
    ...wifi was not available...
    ...the wifi facility was available in the hotel it was free of cost...

Was free wifi available?

    ...free wifi facility was available in the hotel...
    ...there was free wifi available and they provided good drinking water hot water but there was no ac in the room...
    ...while booking, it showed as wifi free but after checkin, we realised that wifi works only at reception, not in the room...

Was wifi strength good?

    ...wifi connection was not available in the hotel...
    ...the wifi connection was available in the hotel...
    ...there was no any other activity was there & wifi facility was good...
    ...there is also good wifi facility, great rooms with all possible amenities...
    ...the wifi was good in connection...

What toiletries are provided?

    ...tv and geyser was available in the room...
    ...if off season can not sleep with out fan/ air conditioner...

Were the bathrooms clean?

    ...the basic facilities were good and the bathrooms were clean...
    ...the room given to me was comfortable and the bathroom was clean...
    ...the washroom was clean...
    ...room and bathroom were clean and hygienic the food was not very good they didn not have a restaurant...

How is the bathroom

    ...the bathroom cleanliness was fine...
    ...the washrooms were good and neat...

Were water bottles provided?

    ...room was neat and clean was excellent and hot water facility was not sufficient...
    ...hot water facility was available in the room...
    ...the hot and cold water facility was there at the hotel...
    ...the room allotted to me was very good, spacious but washroom was not good and hot water was not available...
    ...in future we want to stay in the same lodge again we required spacious space in room and lighting and hot water facility and in the facility of cable is not good...

Is there a TV in the room?

    ...tv was available in the room...

How is the room service?

    ...room service was very good, as they were helpful...
    ...room service boys are very good enough to help us when we need something urgent...
    ...the room service was very slow they should improve this for better experience...
    ...room service is average and food is not bad but i am purely vegetarian...
    ...nice rooms, well planned sight seeing arrangements and fantastic room services...

Is there a kitchen available?

    ...there was no extra activity at the hotel but they have a kitchen facility around...

Is there a balcony with the room?

    ...the balcony was available in the room...

Describe the balcony

    ...the location and view from balcony was good...

Amenities

How was the office?

    ...the front office was cooperative and provide good hospitality...
    ...the front office cooperative and they did checkin and checkout on time...
    ...the front office of the hotel was good...
    ...the booking and front office was excellent since they were responsive and there was no delay while check in and check out...

Was there an office available?

    ...i would are the service good because the staff behaviour was good but we did not take much service wifi and travel desk facility was available in the hotel...

Any transport, drop or pick up facility available?

    ...the transportation facility was available nearby the hotel...
    ...transportation facility was nearby hotel...
    ...transport facility was available...
    ...my hotel location was very good as it was nearby transport facility...
    ...pickup and drop facilities were provided by the hotel...

What other facilities are available?

    ...the restaurant facility was not available in the hotel...
    ...the food facility was not available in the hotel...
    ...garden facility not available check in check out was on time...
    ...the basic facilities were available in the room...
    ...hotel has good facility and awesome service...

Is the park recommendable?

    ...there is a very good park nearby hotel with lots of games...

How is the parking space?

    ...we are expecting broad road and sufficient car parking...
    ...we went by our own car and there was a limited parking area...
    ...parking area was good in the hotel but should be comfortable even more...
    ...only thing is that parking was quite uncomfortable but the guy there helped me lot...
    ...the hotel parking is good...

Is parking facility available?

    ...there was no perfect parking facility available...
    ...the parking facility was not available at the hotel...
    ...the parking place was not available at the hotel...
    ...parking facility not available...
    ...the parking facility wsa vaey bad...

Activites

Were there any other activities available?

    ...indoor and outdoor activities were not available...
    ...the restaurant facility and fun activities were not available there...

How would you rate the activites at the hotel?

    ...activity part was average...

How is the natural beauty?

    ...from hill crest nature, hill view is so nice for nature lovers...
    ...true nature beauty to go for a holidays...
    ...to enjoy holidays with beautiful nature...
    ...very good place for visit and also having good nature with good water falls...

Describe the garden?

    ...the garden was not available at the hotel...
    ...have a fun and a lot of good nature good trees long tea leaves...
    ...there is beautiful garden located nearby the hotel...
    ...the garden was available at the hotel...
    ...garden facility was good...

What type of trip?

    ...munnar is the best honeymoon place in kerala...
    ...safe for family accommodation particular things...
    ...i and my wife stayed here during our honeymoon...
    ...i had visited this hotel with my friends for relaxation trip...
    ...my stay was along with my family...

Is boating available at the lake?

    ...i enjoyed staying in munnar, wonderful experience, worth calling gods own country, house boat stay is awesome memorable lifelong...

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