Horseland Hotel & Mountain Spa, Matheran
Resorts

Horseland Hotel & Mountain Spa, Matheran

Rank 1
Ranked 1 of 60
Hotels in Matheran
Average rating
5.5/7
1 292 Ratings & 161 Reviews
Preferred by: Family | Mumbai travellers
What travellers are saying about this Hotel
Experience scale
  • Excellent 49
  • Very Good 70
  • Good 28
  • Average 10
  • Below Average 4
  • Poor 0
  • Terrible 0
Preferred by
  • 100% Family Family
Average ratings on...
  • Destination 5.8/7
  • Location 5.6/7
  • Appearance 5.4/7
  • Front Office 5.6/7
  • Service 5.5/7
  • Room 5.1/7
  • Food & Drink 5.7/7
  • Activities 5.4/7
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161 traveller reviews for Horseland Hotel & Mountain Spa

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Upendra rajak
  • Upendra rajak
  • Lives in Mumbai
  • 1 Review
  • 4.4/7
  • Posted 2 weeks ago
Over all it was good except rooms AC do not work properly and no hot water in the bath room. Indoor games is just a namesake its too expensive as per their amenities and the condition of rooms. Advice to travellers:
always take the ground floor rooms not the above rooms.
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Ajinkya Bakshi
  • Ajinkya Bakshi
  • Lives in Mumbai
  • 2 Reviews
  • 5.5/7
  • Posted 3 weeks ago
Stayed at Horseland hotel for 3 nights. The hotel is located about 10 minutes from the Railway Station. It is located on the parallel lane of the market hence less noise. Room was properly furnished and spacious enough.
Hotel ambiance was great. Its like you are resting in the woods. Staff is really friendly. Food was also great. Overall its recommended.
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Mukul sharma
  • Mukul sharma
  • Lives in Jaipur
  • 1 Review
  • 5/7
  • Posted 3 weeks ago
There was no difficulty in travelling to this hotel, since the location was convenient. The staff members in the hotel are really good and helpful also quick to respond. The interiors were pretty well maintained and room allotted was spacious and very well maintained with all the required amenities and an amazing mountain view was available. The food provided by the hotel was worst in quality and taste. The hotel had a swimming pool which was not cleaned properly, as per my stay I would say the hotel was too very expensive and considering the services it was not worth it.
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Chintamani More
  • Chintamani More
  • Lives in Thane
  • 6 Reviews
  • 6.6/7
  • Posted 3 weeks ago
It was a long weekend 2nd, 3rd, 4th, 5th October. It was just a weekend trip with my partner. The facilities we very nice as there was a nice pool which we enjoyed our swim to the fullest. The room service was really nice from the staff and the quality of food was also great as compared to other hotels which I have visited in the past to many restaurants in Matheran.
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Sandesh Bhoi
  • Sandesh Bhoi
  • 2 Reviews
  • 5.8/7
  • Posted 1 month ago
Stay at the hotel was very good. Services were excellent. Activities were good in this hotel. Food quality was good. They provided both veg and non-veg dishes in the hotel. Rooms were neat, clean, and spacious. TV and other basic amenities were available in the room.
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Brijesh Mistry
  • Brijesh Mistry
  • Lives in Ahmedabad
  • 2 Reviews
  • 2.3/7
  • Posted 1 month ago
I visited Matheran in the month of September and I booked Horseland hotel, through phone with Mr. Sameer, as per our discussion. I would check-in at 10:30 -11:00 and check-out at 8:00 AM next morning. I already travelled to Matheran 2-3 times before this travel with Gujarat Bhavan and Rangoli retreat. When I checked in at 10:30 they told me to wait because room was not ready and I had to wait for 1 hour then my room was allotted on second floor. Room's bathroom was pathetic, exhaust fan was not working and light switch was not fitted well. There was no hot water into room, when I called reception they give me water by bucket. Good hospitality, furniture making was going on room beside my room .When I complained about it they told me that, this was only room available with AC; another room was at basement with non AC which was not so good. Dinner was worst, we ate only salad and never choose Horselan resort. Lots of harassment from shoe vendor inside resort, on check-out next morning, I asked for hot water to reception, room service, they told rudely that it will only available after 8:30 AM and same for breakfast also. When I tried to reach manager, nobody was there to help you. Terrible holiday experience with Horseland Resort and only house game was good, anchor was really good.
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  • 1 vote

Kanishka dobhal
  • Kanishka dobhal
  • Lives in Adilabad
  • 4 Reviews
  • 6/7
  • Posted 1 month ago
First think the service is excellent specially person handling restaurant good place to stay with friend's and family lots of open space good rooms and quality food. Awesome veg/non veg near by Matheran railway station walking distance of 10 min overall nice place stay and it gives feelings of real village as name suggests.
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Gopinath Mavinkurve
  • Gopinath Mavinkurve
  • Lives in Mumbai
  • 1 Review
  • 3.6/7
  • Posted 1 month ago
Hotel was located in the main city. Interior and exterior view of the hotel was good. I made my booking through make my trip. I faced no problem during check-in and check-out facility. I preferred my food in the hotel and it was below average. Many varieties were available in the food. I visited there in September 2014. Swimming pool was there. Guide facility was available for tourist. Room was okay-okay. All basic amenities were available in the room but not working properly. Washroom and bed sheets were neat and clean. Services were fully satisfactory. As a destination Matheran place is below average for travellers. Overall services were normal. Money wise, the hotel was okay. I can recommend this hotel for tourists. It was a relaxation trip with my family.
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Raagi Dixit
  • Raagi Dixit
  • Lives in Mumbai
  • 1 Review
  • 5.5/7
  • Posted 1 month ago
We stayed this summer in the property and have to say and this was one of the best stay, room was large and very well maintained, well the staff was friendly and always ready for the call and best part with this hotel was activities. There was always something is happening and you will never get bore in the hotel, swimming pool was clean and we had fun swimming, food was in the bright side and overall its nice stay.
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Vinod
  • Vinod
  • Lives in Agartala
  • 3 Reviews
  • 5.9/7
  • Posted 1 month ago
Stayed there for 1 night. Activities like discos, magic program, singing all these entertainments were there. Food was good. Room was good. Hotel is conveniently located. Swimming pool gym and indoor outdoor games were there. Staff behaviour was good. No delay in check-in and check-out. Satisfied with the hotel. It was reasonable. Will recommend to others.
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Jeby Upendra rajak Meena Prashant Jeby, Upendra rajak, Meena and 289 other people have rated this hotel.
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Horseland Hotel & Mountain Spa Address

Vithalrao Kotwal
Matheran

Maharashtra - 410102
India

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