Hotel City Palace, Guwahati

Paltan Bazar Guwahati

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Ranked 40 of 469 hotels in Guwahati

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Reviews summary (250)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

5.4 / 7
5.9 / 7
5.2 / 7
Front Office
5.4 / 7
4.9 / 7
5.1 / 7
Food & Drink
4.9 / 7
4.0 / 7

Video Review (1)

Pranav Khatana

41 Reviews

"Pathetic hotel"

Overall Rating
1.0 /7
  • 243

Top Reviews

1 Review | 125 Readers

Excellent place to stay for transit

Posted 21 Apr, 2015

I arrived at the City Palace from Shillong at around 8 and chose to stay in there cause I found the hotel to be the best camp to catch my Rajdhani express destined to New Delhi via Siliguri the following morning at 6. After a tedious journey, I felt lucky to have landed near the hotel by the tourist cab from Shillong as incidentally the taxi stand happened to be at stones throw from the hotel. It was so nice that I need not waste my time and energy to locate a good hotel in the place burning with heat. As I headed to the Hotel I was amused to find the lift boy help me out. Next I was relaxed to find a room of my liking which was readily provided by the charming receptionists who were responding smilingly to my queries with regard to what the hotel would be providing. After checking in a good shower was so refreshing that I almost forgot the jerks experienced during my drive from Shillong. A sip of VAT 69 with the light music in the Bar downstairs was really sending me into pleasure, a bliss which I wished more and more but as I had to rest and refresh myself for tomorrows journey I finished my shot and came to my room. The dinner was ready on the table as ordered. The boiled rice with chicken curry accompanied by Dal, sabji and of course tandoori roti was mind blowing. Next morning I was awaken at 5 by hotels timer-counter as pre-requested last night and had a glass of water as I generally avoid eating before journey and hence there was no need to bother about breakfast. It was really amazing to have spent a night in that hotel where housekeeping, food and the response from the staff was very very good. The place shall be my future transit camp for onward journeys.

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1 Review | 106 Readers

Hotel was conveniently located

Posted 9 Sep, 2015

The hotel was conveniently located nearby the city. The appearance of the hotel was good. The staff at the hotel were friendly and helpful to our request. The room allotted to me was good spacious and well maintained. The amenities at the room were in good working condition. I didn't have the food at the hotel. The check in and checkout process was quick. The swimming pool was not there at the hotel. The room and the bathroom were cleaned on regular basis. I enjoyed the stay at the hotel. I would like to recommend this hotel to other travellers also.

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11 Reviews | 1 Reader

Provided room was spacious

Posted 5 Jan, 2017

It was an excellent hotel. I had visited this hotel for official purpose. The provided room was spacious with clean. All amenities were provided in working condition. The hotel was located nearby the bus stop. The staff’s behaviour was polite. The food quality and quantity was very good. Parking facility was available in the hotel. The activity was not arranged by the hotel. I would suggest this hotel to improve the varieties of food.

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1 Review

Hotel was value for money

Posted 2 Feb, 2016

The hotel was located conveniently. The hotel was located close to the city. I had not found any difficulty to locate the hotel. The hotel was located nearby the railway station and the bus stand. The room assigned to me was spacious, neat, clean and well maintained. The appearance of the hotel was modern. I had not faced any delay in check in and checkout. I was happy with the room assigned to me. The furnishings in the room were neat and clean. There was city view from my room. The room was cleaned regularly. Both hot and cold water was provided all the time. The bathroom was also neat and clean. I had tried the food from outside. I had not observed the activities were provided in the hotel or not. I had stayed there with my family. I would like to recommend this hotel to other travellers. The hotel was value for money. Everything was good in the hotel. I would suggest them to lower the rates of the hotel. My overall experience in the hotel was fine.

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15 Reviews | 7938 Readers

Centrally located but lot of noises during the day

Posted 31 Oct, 2014

Hotel is located at the center of Guwahati just opposite to the ASTC bus stand, near Guwahati Railway Station. The location is perfect for both tourists as well as for business travelers. Although outside noises are not present inside the room but when I stayed there was some renovation works going on so lots of construction noises during the day. I stayed in AC single deluxe room. Rooms are spacious and clean. Bed was comfortable and also there was an almirah. Hotel staff was very efficient and also professional. Front desk staff was also helpful. Overall a very good place to stay in Guwahati. The only problem is that the hotel was quite expensive (or rather overpriced) but you can try some bargaining.

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Hotel City Palace is ranked #40 among the 469 hotels in Guwahati with an average rating of 5.1 out of 7. It is one of the 38, 3-star in Guwahati. On HolidayIQ, it has a total of 40 photos, 250 text reviews and 1 video reviews and is rated top for its Location, Front Office and Destination. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 2,000 to Rs 2,200 per night. The hotel offer 15 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Single (38%) and Family (26%) are the most common type of travellers that like to stay here. 42% of guests enjoy the hotel's natural surroundings, whereas 32% have rated the ambience as relaxed.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

Hotel City Palace is located at Paltanbazar which is approximately 2 Kms from Guwahati railway station . Due to the close proximity, it is considered as one of the best stay option. Sukreswar Temple (1 Km), Guwahati Cotton Collage (1 Km), Food Villa (1 Km), Umananda Temple (1 Km) and peacock island (umananda) (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and AC. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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