Haridwar Hotels

Hotel Dezire, Haridwar

Himalaya Depot Gali No 1,  Shravan Nath Nagar, Haridwar

Ranked 281 of 646 hotels in Haridwar

Hotel Dezire,Haridwar
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Reviews summary (28)

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Experience Scale

Average rating

Destination
5.0 / 7
Location
5.0 / 7
Appearance
5.0 / 7
Front Office
5.0 / 7
Service
5.0 / 7
Room
5.0 / 7
Food & Drink
5.0 / 7
Activities
5.0 / 7

Reviews (28)


1 Review

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5.5/7
Posted 21 Jul

It was a holiday trip with family. It was in the month of May 2017. I booked this hotel directly. As for location there were lot of foreigners we walked till hotel from railway station. Easily accessible by bullock cart. As for service we carried our own luggage. They provided me a room which was not good then I asked to change the room in that room water was not available then asked the service people and they called plumber and repaired it. There was no restaurant facility we had outside. Hari om restaurant where food was good and it was thali it was unlimited. I had booked king suit it was clean and neat all the facility was available. The front office staff there was only one guy who was not supportive and he did not guide us properly and he was not attractive also. The reception area had one sofa where 3 people can sit. The room did have window and had AC which had good interior. No lift facility. I would like to refer this hotel to others its a medium budget hotel good to stay. They should get a window and have a gallery. They should improve the cab facility. Wanted many things but they were not available.

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1 Review

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4.4/7
Posted 21 Jul

I visited Haridwar in the month of May 2017. That was a family holiday trip. I booked my stay by direct booking. The market sightseeing near by. The transport was easily available. I went to the Haridwar by train and from railway station went by cab. The hotel is located at the main road. At the reception the staff was not available all the time. They were not providing information all the time. The area was too small but good sitting arrangement. The exterior was quite good. We didnt have food in the hotel. We had food at outside restaurants. There was no restaurant in the hotel. There were so many restaurants near the hotel. I booked double bedroom.The room was clean and neat. All the facilities were available. The service was too bad. If we want to order something then they were taking too much time. There was no kid play area and no any special arrangement for kids. There was no parking in the hotel. I will not suggest this hotel to anyone. They should improve service and reception quality. They should arrange restaurant facility otherwise they should provide from outside.

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1 Review

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4.4/7
Posted 21 Jul

On the family holiday trip I went Haridwar in the month of May 2017. I booked my stay by direct booking. The railway station was near the hotel. The transportation was easily available. We went to the hotel by train. The exterior was looking clean and attractive. The reception staff was cooperative. The area was neat with the good sitting arrangement. They had not informed us that there was food available so we had food outside and that was good. The room was clean and comfortable. The washroom was well maintained but exhaust fan was not working. I booked AC room but AC was not working. There was nothing special in the room.

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1 Review

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5.6/7
Posted 21 Jul

I went Haridwar in the month of May 2017. That was family holiday trip. I booked my stay through online. The location was not good. That was too inside so they have to keep a board on the outside. The location was not easy to find. I went by own car and there was a proper parking available. The appearance was clean and well maintained. The reception staff was cooperative and polite. The service was provided on time. They were coming by calling only one time. They were asking always for convenience. The room was excellent. We booked AC room. The room was clean and neat. The washroom was well maintained. The AC was good. I didnt have food in the hotel. We had food outside. We had food in the Rishikesh.

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1 Review

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2.6/7
Posted 21 Jul

It was a holiday trip with family. It was in the month of may 2017. I booked it directly . As for location it was near to market which was walkable and railway station was very close . When asked for water bottle they got it after 3 hours .My purse was lost at the reception. The service as I had asked them to change the bed sheet they did not do it till night and had to tell 5 time. The first thing was my purse got robbed then checked in CCTV then found it was taken by guide guy but they did not take any action on him. This is the worst thing. The reception guy should learn how to speak he should change his language of communicating they don‰Ûªt know the meaning of hospitality only when asked for information they did not provide only as I wanted to ask what is nearby and all he did not respond as I was new to that place they should guide. The room did not have proper service the room was in same condition as it was no one came to clean it most of things were available the main thing was service and hygiene should be maintained. The hotel was average look. When we checked out I even told them and came as there was no facility that customer will cont come to this hotel I will surely not visit this hotel again. The major issue was service and second thing the reception guy should speak properly if he wants to run this hotel . I would not refer this hotel to anyone as I had worst experience.

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1 Review

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4.8/7
Posted 21 Jul

It was a business trip with my friends. It was in the month of May 2017. I had booked this hotel directly. The hotel location was easy accessible. As I had booked an AC room the bed was not comfortable I was not getting sleep the room was clean and all the facility was available. As for services I did not use much but what ever I asked everything was on time. The interior was fine. As for food I had out side. They had good parking facility which was payable. The hotel was bit expensive It is better if they reduce the cost.

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1 Review

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4.9/7
Posted 21 Jul

On my holiday trip stayed this hotel in the month of April 2017 along with my cousin brother. we booked directly. hotel location was not near but convenient for me. the location was not congested. Reception staff behaved well. reception interior look was poor I suggest hotelier improve hotel interior. lift facility was not available. service was good they respond quickly. The room was very spacious and clean. they provide all facility. restaurant service was there the food was tasty. overall it was a standard hotel.

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1 Review

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3.8/7
Posted 19 Jul

On my business trip I stayed this hotel in the month of May 2017. The hotel location was convenient for me. Good transportation Facilities was available from the location Like railway station bus stand and auto ricksha. The hotel out look was normal. The front office staff was very polite. I didnt feel any communication problems from the staff. The service of the hotel was good they responded on time. Whenever I ask water and any other thing. They provided on time. I booked the AC room. The price of the hotel was affordable for me. They provide all facility according to that price. The room was very neat and clean. Washroom also well maintained. They didnt provide any food. I bought food from out side. overall it was a good hotel for stay.

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1 Review

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5.5/7
Posted 19 Jul

It was a holiday trip with my family and friends. It was in the month of March 2017. I had booked this hotel directly. There was no problem in stay. There was no extra activity. The hotel was nearby to market. The front office did not welcome nor took our luggage we took ourselves on our head. There was no fan in room no cooler as it was very hot climate and it was not as expected it was clean and well maintained. The food was in restaurant it self it was hygienic and tasty. There was no pick up and drop facility. I would like to refer this hotel to others. Everything is good just provide a cooler in the room.

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1 Review

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4.1/7
Posted 15 Jul

Haridwar was my Religious visit with family in the month of June 2017.I have booked the hotel directly. We reached the hotel through the taxiwhich was provided by the hotel. The location is good. The appearance is very good. It was far from the temple. The reception staff was polite and humble. The service was good. They were cooperative. We have booked the normal room. The room was comfortable with all the basic facilities. The service was good. The food was not good in taste and quality. There was the lift facility. There were no extra activities at the hotel.

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Top Reviews


1 Review

Service was good enough

5.3/7
Posted 8 Aug

On my Holiday trip I visited Haridwar. I went there along with my family in the month of April 2017. I am basically from Bangalore. I booked it directly. The location of the hotel was tough to reach. It was placed on the inside in the small street. The hotel was close to the railway station and the bus stop. The appearance of the hotel was fine and the external label was quite impressed with the glass decorations. The surroundings were not well maintained. There was a drainage. The Front Office was pleasant. There was a TV and the Sofa at the reception area. The staff was warmly welcomed us. They were informative about the sightseeing and the bus facilities. The check in and the check out was done without any delay. The service of the hotel was on time and the availability of the manpower was good enough. We have booked an AC room. The room was comfortable and it was well maintained. The ventilation was quite good. There was no restaurant but they have brought the food from outside restaurant. The food was tasty and served hot. The Dall and color rice was delicious. There were no activities in this hotel. I would like to suggest to the other travelers: The hotel was quite safe for the family. I would like to suggest to the hotelier: Provide the hot water facility inside the room.

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1 Review

Medium budget hotel

5.5/7
Posted 21 Jul

It was a holiday trip with family. It was in the month of May 2017. I booked this hotel directly. As for location there were lot of foreigners we walked till hotel from railway station. Easily accessible by bullock cart. As for service we carried our own luggage. They provided me a room which was not good then I asked to change the room in that room water was not available then asked the service people and they called plumber and repaired it. There was no restaurant facility we had outside. Hari om restaurant where food was good and it was thali it was unlimited. I had booked king suit it was clean and neat all the facility was available. The front office staff there was only one guy who was not supportive and he did not guide us properly and he was not attractive also. The reception area had one sofa where 3 people can sit. The room did have window and had AC which had good interior. No lift facility. I would like to refer this hotel to others its a medium budget hotel good to stay. They should get a window and have a gallery. They should improve the cab facility. Wanted many things but they were not available.

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1 Review

Normal Hotel They Should Improve Everything

4.4/7
Posted 21 Jul

I visited Haridwar in the month of May 2017. That was a family holiday trip. I booked my stay by direct booking. The market sightseeing near by. The transport was easily available. I went to the Haridwar by train and from railway station went by cab. The hotel is located at the main road. At the reception the staff was not available all the time. They were not providing information all the time. The area was too small but good sitting arrangement. The exterior was quite good. We didn't have food in the hotel. We had food at outside restaurants. There was no restaurant in the hotel. There were so many restaurants near the hotel. I booked double bedroom. The room was clean and neat. All the facilities were available. The service was too bad. If we want to order something then they were taking too much time. There was no kid play area and no any special arrangement for kids. There was no parking in the hotel. I will not suggest this hotel to anyone. They should improve service and reception quality. They should arrange restaurant facility otherwise they should provide from outside.

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1 Review

Excellent Stay

6.1/7
Posted 13 Oct

We went to the Haridwar in the month of May 2017. That was a family holiday trip. I booked my stay by direct booking. The hotel was easy to reach and a market was available near the hotel. We had not faced problem to reach. The hotel appearance was very good. I was feeling like a home in the hotel. The proper parking was not available. The reception staff was cooperative and polite. They had provided room immediately. The room service was good. I booked AC room. The room was clean and neat. The bed was comfortable. The TV was working properly. All the facilities were available in the room. I ordered veg food like Paneer Dal fry Roti etc. We used room service for food. We reached the hotel by cab. The

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1 Review

Worst experience

2.6/7
Posted 21 Jul

It was a holiday trip with family. It was in the month of may 2017. I booked it directly. As for location it was near to market which was walkable and railway station was very close. When asked for water bottle they got it after 3 hours. My purse was lost at the reception. The service as I had asked them to change the bed sheet they did not do it till night and had to tell 5 time. The first thing was my purse got robbed then checked in cctv then found it was taken by guide guy but they did not take any action on him. This is the worst thing. The reception guy should learn how to speak he should change his language of communicating they don‰Ûªt know the meaning of hospitality only when asked for information they did not provide only as I wanted to ask what is nearby and all he did not respond as I was new to that place they should guide. The room did not have proper service the room was in same condition as it was no one came to clean it most of things were available the main thing was service and hygiene should be maintained. The hotel was average look. When we checked out I even told them and came as there was no facility that customer will cont come to this hotel I will surely not visit this hotel again. The major issue was service and second thing the reception guy should speak properly if he wants to run this hotel. I would not refer this hotel to anyone as I had worst experience.

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Overview

Hotel Dezire is ranked #281 among the 646 hotels in Haridwar with an average rating of 5.0 out of 7. It is one of the 132, 1-star in Haridwar. On HolidayIQ, it has a total of 28 text reviews and is rated top for its Activities, Food & Drink and Room.

The online booking price of the hotel ranges between Rs 1,000 to Rs 1,100 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (64%) are the most common type of travellers that like to stay here. 61% of guests enjoy the hotel's relaxed environment, whereas 14% have rated the ambience as colorful and traditional.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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