Haridwar Hotels

Hotel Dezire, Haridwar

Himalaya Depot Gali No 1,  Shravan Nath Nagar, Haridwar

Ranked 287 amongst 599 hotels in Haridwar

5.0/7 23 Reviews
Hotel Dezire,Haridwar
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Reviews (23)

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Experience Scale

Average rating

Destination
4.7 / 7
Location
4.7 / 7
Appearance
4.7 / 7
Front Office
4.7 / 7
Service
4.7 / 7
Room
4.7 / 7
Food & Drink
4.7 / 7
Activities
4.7 / 7

Hotel Dezire Reviews (23)


1 Review

"Medium budget hotel"

5.5/7
Posted 21 Jul

It was a holiday trip with family. It was in the month of May 2017. I booked this hotel directly. As for location there were lot of foreigners we walked till hotel from railway station. Easily accessible by bullock cart. As for service we carried our own luggage. They provided me a room which was not good then I asked to change the room in that room water was not available then asked the service people and they called plumber and repaired it. There was no restaurant facility we had outside. Hari om restaurant where food was good and it was thali it was unlimited. I had booked king suit it was clean and neat all the facility was available. The front office staff there was only one guy who was not supportive and he did not guide us properly and he was not attractive also. The reception area had one sofa where 3 people can sit. The room did have window and had AC which had good interior. No lift facility. I would like to refer this hotel to others its a medium budget hotel good to stay. They should get a window and have a gallery. They should improve the cab facility. Wanted many things but they were not available.

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1 Review

"Normal Hotel They Should Improve Everything"

4.4/7
Posted 21 Jul

I visited Haridwar in the month of May 2017. That was a family holiday trip. I booked my stay by direct booking. The market sightseeing near by. The transport was easily available. I went to the Haridwar by train and from railway station went by cab. The hotel is located at the main road. At the reception the staff was not available all the time. They were not providing information all the time. The area was too small but good sitting arrangement. The exterior was quite good. We didnt have food in the hotel. We had food at outside restaurants. There was no restaurant in the hotel. There were so many restaurants near the hotel. I booked double bedroom.The room was clean and neat. All the facilities were available. The service was too bad. If we want to order something then they were taking too much time. There was no kid play area and no any special arrangement for kids. There was no parking in the hotel. I will not suggest this hotel to anyone. They should improve service and reception quality. They should arrange restaurant facility otherwise they should provide from outside.

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1 Review

"Excellent Stay"

4.4/7
Posted 21 Jul

On the family holiday trip I went Haridwar in the month of May 2017. I booked my stay by direct booking. The railway station was near the hotel. The transportation was easily available. We went to the hotel by train. The exterior was looking clean and attractive. The reception staff was cooperative. The area was neat with the good sitting arrangement. They had not informed us that there was food available so we had food outside and that was good. The room was clean and comfortable. The washroom was well maintained but exhaust fan was not working. I booked AC room but AC was not working. There was nothing special in the room.

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1 Review

"Excellent Hotel"

5.6/7
Posted 21 Jul

I went Haridwar in the month of May 2017. That was family holiday trip. I booked my stay through online. The location was not good. That was too inside so they have to keep a board on the outside. The location was not easy to find. I went by own car and there was a proper parking available. The appearance was clean and well maintained. The reception staff was cooperative and polite. The service was provided on time. They were coming by calling only one time. They were asking always for convenience. The room was excellent. We booked AC room. The room was clean and neat. The washroom was well maintained. The AC was good. I didnt have food in the hotel. We had food outside. We had food in the Rishikesh.

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1 Review

"Worst experience"

2.6/7
Posted 21 Jul

It was a holiday trip with family. It was in the month of may 2017. I booked it directly . As for location it was near to market which was walkable and railway station was very close . When asked for water bottle they got it after 3 hours .My purse was lost at the reception. The service as I had asked them to change the bed sheet they did not do it till night and had to tell 5 time. The first thing was my purse got robbed then checked in CCTV then found it was taken by guide guy but they did not take any action on him. This is the worst thing. The reception guy should learn how to speak he should change his language of communicating they don‰Ûªt know the meaning of hospitality only when asked for information they did not provide only as I wanted to ask what is nearby and all he did not respond as I was new to that place they should guide. The room did not have proper service the room was in same condition as it was no one came to clean it most of things were available the main thing was service and hygiene should be maintained. The hotel was average look. When we checked out I even told them and came as there was no facility that customer will cont come to this hotel I will surely not visit this hotel again. The major issue was service and second thing the reception guy should speak properly if he wants to run this hotel . I would not refer this hotel to anyone as I had worst experience.

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1 Review

"Stay was fine"

4.8/7
Posted 21 Jul

It was a business trip with my friends. It was in the month of May 2017. I had booked this hotel directly. The hotel location was easy accessible. As I had booked an AC room the bed was not comfortable I was not getting sleep the room was clean and all the facility was available. As for services I did not use much but what ever I asked everything was on time. The interior was fine. As for food I had out side. They had good parking facility which was payable. The hotel was bit expensive It is better if they reduce the cost.

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1 Review

"Standard hotel"

4.9/7
Posted 21 Jul

On my holiday trip stayed this hotel in the month of April 2017 along with my cousin brother. we booked directly. hotel location was not near but convenient for me. the location was not congested. Reception staff behaved well. reception interior look was poor I suggest hotelier improve hotel interior. lift facility was not available. service was good they respond quickly. The room was very spacious and clean. they provide all facility. restaurant service was there the food was tasty. overall it was a standard hotel.

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1 Review

"Easy To Reach"

3.8/7
Posted 19 Jul

On my business trip I stayed this hotel in the month of May 2017. The hotel location was convenient for me. Good transportation Facilities was available from the location Like railway station bus stand and auto ricksha. The hotel out look was normal. The front office staff was very polite. I didnt feel any communication problems from the staff. The service of the hotel was good they responded on time. Whenever I ask water and any other thing. They provided on time. I booked the AC room. The price of the hotel was affordable for me. They provide all facility according to that price. The room was very neat and clean. Washroom also well maintained. They didnt provide any food. I bought food from out side. overall it was a good hotel for stay.

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1 Review

"No fan also !!! Worst rooms""

5.5/7
Posted 19 Jul

It was a holiday trip with my family and friends. It was in the month of March 2017. I had booked this hotel directly. There was no problem in stay. There was no extra activity. The hotel was nearby to market. The front office did not welcome nor took our luggage we took ourselves on our head. There was no fan in room no cooler as it was very hot climate and it was not as expected it was clean and well maintained. The food was in restaurant it self it was hygienic and tasty. There was no pick up and drop facility. I would like to refer this hotel to others. Everything is good just provide a cooler in the room.

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Bareilly
1 Review

"Good Place to stay but Quite far from market"

5.6/7
Posted 24 May

The location of the hotel was not convineint as it was far from the main city. The hotel was small but appearance was good. Welcoming reception staff and very good with the services. Comfortable rooms clean and hygenic. Did not eat at this hotel. no activities.

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Top Reviews of Hotel Dezire


1 Review

"Service was good enough"

5.3/7
Posted 8 Aug

On my Holiday trip I visited Haridwar. I went there along with my family in the month of April 2017. I am basically from Bangalore. I booked it directly. The location of the hotel was tough to reach. It was placed on the inside in the small street. The hotel was close to the railway station and the bus stop. The appearance of the hotel was fine and the external label was quite impressed with the glass decorations. The surroundings were not well maintained. There was a drainage. The Front Office was pleasant. There was a TV and the Sofa at the reception area. The staff was warmly welcomed us. They were informative about the sightseeing and the bus facilities. The check in and the check out was done without any delay. The service of the hotel was on time and the availability of the manpower was good enough. We have booked an AC room. The room was comfortable and it was well maintained. The ventilation was quite good. There was no restaurant but they have brought the food from outside restaurant. The food was tasty and served hot. The Dall and color rice was delicious. There were no activities in this hotel. I would like to suggest to the other travelers: The hotel was quite safe for the family. I would like to suggest to the hotelier: Provide the hot water facility inside the room.

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1 Review

"Medium budget hotel"

5.5/7
Posted 21 Jul

It was a holiday trip with family. It was in the month of May 2017. I booked this hotel directly. As for location there were lot of foreigners we walked till hotel from railway station. Easily accessible by bullock cart. As for service we carried our own luggage. They provided me a room which was not good then I asked to change the room in that room water was not available then asked the service people and they called plumber and repaired it. There was no restaurant facility we had outside. Hari om restaurant where food was good and it was thali it was unlimited. I had booked king suit it was clean and neat all the facility was available. The front office staff there was only one guy who was not supportive and he did not guide us properly and he was not attractive also. The reception area had one sofa where 3 people can sit. The room did have window and had AC which had good interior. No lift facility. I would like to refer this hotel to others its a medium budget hotel good to stay. They should get a window and have a gallery. They should improve the cab facility. Wanted many things but they were not available.

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1 Review

"Normal Hotel They Should Improve Everything"

4.4/7
Posted 21 Jul

I visited Haridwar in the month of May 2017. That was a family holiday trip. I booked my stay by direct booking. The market sightseeing near by. The transport was easily available. I went to the Haridwar by train and from railway station went by cab. The hotel is located at the main road. At the reception the staff was not available all the time. They were not providing information all the time. The area was too small but good sitting arrangement. The exterior was quite good. We didn't have food in the hotel. We had food at outside restaurants. There was no restaurant in the hotel. There were so many restaurants near the hotel. I booked double bedroom. The room was clean and neat. All the facilities were available. The service was too bad. If we want to order something then they were taking too much time. There was no kid play area and no any special arrangement for kids. There was no parking in the hotel. I will not suggest this hotel to anyone. They should improve service and reception quality. They should arrange restaurant facility otherwise they should provide from outside.

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1 Review

"Worst experience"

2.6/7
Posted 21 Jul

It was a holiday trip with family. It was in the month of may 2017. I booked it directly. As for location it was near to market which was walkable and railway station was very close. When asked for water bottle they got it after 3 hours. My purse was lost at the reception. The service as I had asked them to change the bed sheet they did not do it till night and had to tell 5 time. The first thing was my purse got robbed then checked in cctv then found it was taken by guide guy but they did not take any action on him. This is the worst thing. The reception guy should learn how to speak he should change his language of communicating they don‰Ûªt know the meaning of hospitality only when asked for information they did not provide only as I wanted to ask what is nearby and all he did not respond as I was new to that place they should guide. The room did not have proper service the room was in same condition as it was no one came to clean it most of things were available the main thing was service and hygiene should be maintained. The hotel was average look. When we checked out I even told them and came as there was no facility that customer will cont come to this hotel I will surely not visit this hotel again. The major issue was service and second thing the reception guy should speak properly if he wants to run this hotel. I would not refer this hotel to anyone as I had worst experience.

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1 Review

"Excellent Hotel"

5.6/7
Posted 21 Jul

I went Haridwar in the month of May 2017. That was family holiday trip. I booked my stay through online. The location was not good. That was too inside so they have to keep a board on the outside. The location was not easy to find. I went by own car and there was a proper parking available. The appearance was clean and well maintained. The reception staff was cooperative and polite. The service was provided on time. They were coming by calling only one time. They were asking always for convenience. The room was excellent. We booked AC room. The room was clean and neat. The washroom was well maintained. The AC was good. I didn't have food in the hotel. We had food outside. We had food in the Rishikesh.

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