Summit Le Royal, Shimla

Ranked 173 of 667 hotels in Shimla

Jakhoo Road Near Ridge Shimla

Phone Number www.hotelleroyaleshimla.com

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What travellers are saying about this hotel

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Reviews summary (29)

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Experience Scale

Average rating

Destination
5.4 / 7
Location
5.1 / 7
Appearance
5.1 / 7
Front Office
5.2 / 7
Service
5.4 / 7
Room
5.1 / 7
Food & Drink
5.1 / 7
Activities
4.5 / 7

Reviews (29)


Jodhpur
3 Reviews

2 Reviews

Overall good and was satisfied stay

5.4/7
Posted 14 Mar, 2017

My visit to Shimla in the month of January 2017 and stayed in the Hotel Le Royal. It was my holiday trip with couple. The city Shimla was average. I would rate the location as average. I would rate the appearance of the hotel as good as it is very clean. I would rate the front desk staff as good because of their responsive on time. I booked my room direct at hotel. The services which were provided in the hotel were very good because of quick response and politeness. The hotel room was very good because of nice view and facilities. The food which was served in the hotel was good, we can have a large menu of items.

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Posted by the Hotel Management

2017-06-05 17:32:51

I really appreciate the valuable feedback you have given about your experience with us. I am happy to know that you were impressed with the hotel and our clean and spacious room where you had a comfortable and peaceful night. Thank you again for your valuable time and we look forward to welcoming you back soon.


4 Reviews | 792 Readers

Never choose during winter. Good for summer

3.3/7
Posted 28 Jan, 2017

This hotel is overall good. Although reaching to location is slightly tired But do not advise to book during winter. If by any chance your trip is during snow then you are stuck We stayed in jan-17 1st week. One night before our check out it was good snowfall. Location of hotel is on quite up with narrow road. So that road became closed due to snow, although Shimla main road was open. Which cause us to stay more. But here the story start. Hotel does not have power backup. Due to snow there was power down of Shimla. We stayed in hotel without electricity for 48 hrs. So no hot water, no phone charge, no room heating. Room became extremely cold as it was -4 temp outside. On the top of that Hotel staff creating panic asking us to vacate as due our checkout date. Without any thought when roads are closed where we can go. We asked him to explain the situation to tourists suppose to come and inform them to cancel/ postpone the trip as anyway Shimla roads were closed, so nobody can enter to Shimla. But no support from office staff on that. Probably they were waiting for upcoming tourists to cancel on himself so they can eat their 100% booking amount as per hotel policy. Just for that money they were not bothered about presently residing tourists and creating panic among them. We asked them if they contact any other hotel and book room for us. No real support from them on that. Finally when few booking got canceled due to entry shut of Shimla, they offered us the overstay. Even rather to support in that situation they asked us for more room rent for overstay than that of our booking rate. Although that they finally settled to give some discount when we insisted against no service due to power down Overall Hotel staff was more interested for making money rather to understand the situation and take responsibility when tourists are stuck So in one line hotel good when climate keeps everything well but bad when it is snow, and that is the time you really need their support.

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Posted by the Hotel Management

2017-06-05 17:33:35

I really appreciate the valuable feedback you have given about your experience with us. I am happy to know that you were impressed with the hotel and our clean and spacious room where you had a comfortable and peaceful night. Thank you again for your valuable time and we look forward to welcoming you back soon.


Sanand
2 Reviews | 2 Readers

My stay at this hotel was excellent

6.4/7
Posted 8 Aug, 2016

I stayed in Banon Resorts with my family. Destination of the hotel was excellent. The location of the hotel was excellent and it was inside the city. The appearance of the hotel was excellent in look internally and externally. There was no delay in check in and checkout. The booking and front office was excellent. Overall services in the hotel were excellent. The room allotted to me was excellent with all required amenities in working condition. I ate food inside the hotel it was good in quality and taste. There were no activities in the hotel.  

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Posted by the Hotel Management

2016-12-28 11:13:31

Dear Guest,

Namaste!

Thank you for posting a review on this forum.

We are glad that every aspect of your stay was good. I have shared your words of appreciation with the entire team and they thanked you for the acknowledgement.
We look forward to your next visit.

Yours in Hospitality,
Guest Relations Manager
Summit Hotels and Resorts
Reservations: 8388877888
Info@summithotels.in


Ludhiana
2 Reviews | 4 Readers

Very Good

5.3/7
Posted 30 Jun, 2016

It was a good hotel. The hotel was located nearby the city. The parking facility was not available at the hotel. The check in and checkout was done on time. The service was done on time. The allotted room was neat and clean. I had visited this hotel with my family. The food quality was good in the hotel. All types of food were available in the hotel. I check activity in the hotel. I would like to recommend this hotel for upcoming travellers.

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Posted by the Hotel Management

2017-06-05 17:33:02

We appreciate your feedback! It sounds as if between our attentive and caring staff, and our food quality your trip went exactly as planned!
Our team is thrilled to have had the opportunity to welcome you and can't wait to have you back!
Thank you so much for sending such a kind review of your recent stay.


Muzaffarnagar
2 Reviews | 12 Readers

Excellent location but no activities

4.6/7
Posted 31 May, 2016

I travelled to Shimla and stayed in this hotel. The location of the hotel was excellent and was located in the city. The internal and external appearance of the hotel was average. There was no delay in check in and checkout. The staff members in the hotel were helpful and quick in services. The room allotted to me was normal and it was well maintained with all required amenities in working condition. I ate food outside the hotel. There were no activities in the hotel.

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Posted by the Hotel Management

2017-06-05 17:33:12

I really appreciate the valuable feedback you have given about your experience with us. I am happy to know that you were impressed with the hotel and our clean and spacious room where you had a comfortable and peaceful night. Thank you again for your valuable time and we look forward to welcoming you back soon.


Chandigarh
1 Review | 8 Readers

Not reliable

1.5/7
Posted 16 Feb, 2016

On Sunday night I checked in to this hotel and manger told me that you have complementary breakfast in morning but after breakfast, the staff told me that only one item was complementary, rest breakfast will be chargeable. Only at night they served us good coffee as a welcome drink.

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Posted by the Hotel Management

2017-06-05 17:33:23

We appreciate your feedback! It sounds as if between our attentive and caring staff, and our food quality your trip went exactly as planned!
Our team is thrilled to have had the opportunity to welcome you and can't wait to have you back!
Thank you so much for sending such a kind review of your recent stay.


Dehradun
3 Reviews | 2 Readers

Nice rooms and good food

6.8/7
Posted 1 Feb, 2016

I had booked room by online. I had visited this hotel with my family. All the facility was provided in the room in good condition. The room was very nice. The location of the hotel was very bad. The food was included in the package. The hotel was located in the city. I don't have any suggestion for this hotel. I would recommend this hotel for upcoming travellers.

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Posted by the Hotel Management

2017-06-05 17:33:54

We appreciate you taking the time to submit a review regarding your stay with us. We're happy to hear that you enjoyed our hospitality and services. If your travels bring you back we hope to have the chance to welcome you again!


Hyderabad
115 Reviews | 79780 Readers

A very good hotel with decent staff

6.4/7
Posted 13 Oct, 2015

This Hotel is located in Jaku Road, Behind church. We loved our experience of stay in Hotel Le Royale. It is a wonderful hotel where the staff is very friendly and they always try to help you. Rooms are good and toilets are always kept clean They also have a restaurant which has good food. My friends love non-veg and myself is a vegetarian so always enjoyed eating Non-veg dishes by my friends over there. Location is also good to make the stay memorable.

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Posted by the Hotel Management

2017-06-05 17:34:02

I really appreciate the valuable feedback you have given about your experience with us. I am happy to know that you were impressed with the hotel and our clean and spacious room where you had a comfortable and peaceful night. Thank you again for your valuable time and we look forward to welcoming you back soon.


Lucknow
7 Reviews | 199 Readers

Very good hotel at affordable range

6.0/7
Posted 29 Sep, 2015

This is a very good hotel at affordable range. The hotel look good from outside. The food of this hotel is very tasty and the price is also affordable as compare to other hotel. The services of this hotel is very quick and the staff is too friendly with us. I had enjoyed a lot in this hotel.

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Posted by the Hotel Management

2017-06-05 17:42:34

I really appreciate the valuable feedback you have given about your experience with us. I am happy to know that you were impressed with the hotel and our clean and spacious room where you had a comfortable and peaceful night. Thank you again for your valuable time and we look forward to welcoming you back soon.

Top Reviews


Bhilwara
2 Reviews | 58 Readers

Wonderful hotel with very good location

6.7/7
Posted 29 Jul, 2015

This is a wonderful hotel and facilities full hotel. This hotel location very good. This hotel area pure nature. This is a big hotel and rooms are very big and luxury. Room features big led TV. Double bed very beautiful and automatic bathroom etc. This is activities nice gaming, dancing etc. Every day. This hotel a beautiful garden and swimming pool. This hotel foods very delicious and many people coming for enjoying in hotel. This all hotel facilities and technical less hotel in Shimla.

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1 Review | 138 Readers

Always recommend them for their great services

6.2/7
Posted 24 Nov, 2014

It was the best experience I had ever in Shimla, hotel management was really good, and they up grated our room without any extra cost. Room was very beautiful. The hotel is located as really nice place. The food was great and we loved it. They provide us the food even when it wasn't the dinner time. They were really helpful. I will always recommend them for their great services.

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Jalandhar
9 Reviews | 482 Readers

Had a memorable stay with good food service

5.8/7
Posted 6 May, 2015

Hotel Le Royal, Shimla was a good stay experience for me and my friends as they provide good services. Food was great with varieties and was tasty. Good rooms and service was provided. Luxury facilities under a good budget. Location and appearance was also good and close to major places. So, me and my friends enjoyed a lot this trip.

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2 Reviews | 358 Readers

Difficult to locate, less parking space

5.4/7
Posted 18 Feb, 2015

Nice hotel but parking space is for 2-3 cars only, difficult to find hotel for newcomers. Overall nice experience, very near to church and ridge. Food is good, room size is small as per deluxe booking, pay amount of Rs. 2853 for deluxe room there. Staff is very good there and very helpful.

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Ghaziabad
5 Reviews | 962 Readers

Pathetic stay and services

4.3/7
Posted 20 May, 2015

Starting with room, pathetic old furniture and stinky bed sheets and quilts. Really I found it unhygienic. Add on to that, the attitude of staff towards us was arrogant. When asked for clean sheets and quilt, they said "we have only this ". Food was just normal. Parking space is so less that it leads to overcrowded roads nearby. Nothing was good at all. Better find another hotel while staying here.

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Overview

Summit Le Royal is ranked #173 among the 667 hotels in Shimla with an average rating of 5.1 out of 7. It is one of the 66, 2-star in Shimla. On HolidayIQ, it has a total of 25 photos and 29 text reviews. it is rated top for its Service, Destination and Front Office.

The online booking price of the hotel ranges between Rs 3,100 to Rs 5,200 per night. The hotel offer 12 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Couple (41%) and Family (38%) are the most common type of travellers that like to stay here. 28% of guests enjoy the hotel's relaxed environment, whereas 28% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

Summit Le Royal is located at Lakkar Bazar which is approximately 3 Kms from Shimla railway station . Due to the close proximity, it is considered as one of the best stay option. Rothney Castle (1 Km), Christ Church (1 Km), Jakhoo Hill (1 Km), Jakhu Temple (1 Km) and The Mall (1 Km) are some of the popular sightseeing attractions located near the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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