Summit Le Royal, Shimla
Jakhoo Road Near Ridge Shimla
Ranked 162 amongst 509 hotels in Shimla
Summit Le Royal Reviews (27)
This hotel is overall good. Although reaching to location is slightly tired. But do not advise to book during winter. If by any chance your trip is during snow then you are stuck. We stayed in jan-17 1st week. One night before our check out it was good snowfall. Location of hotel is on quite up with narrow road. So that road became closed due to snow, although Shimla main road was open. Which cause us to stay more. But here the story start. Hotel does not have power backup. Due to snow there was power down of Shimla. We stayed in hotel without electricity for 48 hrs. So no hot water, no phone charge, no room heating. Room became extremely cold as it was -4 temp outside. On the top of that Hotel staff creating panic asking us to vacate as due our checkout date. Without any thought when roads are closed where we can go. We asked him to explain the situation to tourists suppose to come and inform them to cancel/ postpone the trip as anyway Shimla roads were closed, so nobody can enter to Shimla. But no support from office staff on that. Probably they were waiting for upcoming tourists to cancel on himself so they can eat their 100% booking amount as per hotel policy. Just for that money they were not bothered about presently residing tourists and creating panic among them. We asked them if they contact any other hotel and book room for us. No real support from them on that. Finally when few booking got canceled due to entry shut of Shimla, they offered us the overstay. Even rather to support in that situation they asked us for more room rent for overstay than that of our booking rate. Although that they finally settled to give some discount when we insisted against no service due to power down. Overall Hotel staff was more interested for making money rather to understand the situation and take responsibility when tourists are stuck. So in one line hotel good when climate keeps everything well but bad when it is snow, and that is the time you really need their support.
I stayed in Banon Resorts with my family. The destination of the hotel was excellent. The location of the hotel was excellent and it was inside the city. The appearance of the hotel was excellent in look internally and externally. There was no delay in check in and checkout. The booking and front office was excellent. Overall services in the hotel were excellent. The room allotted to me was excellent with all required amenities in working condition. I ate food inside the hotel it was good in quality and taste. There were no activities in the hotel.
Posted by the Hotel Management
28th December 2016
Thank you for posting a review on this forum.
We are glad that every aspect of your stay was good. I have shared your words of appreciation with the entire team and they thanked you for the acknowledgement.
We look forward to your next visit.
Yours in Hospitality,
Guest Relations Manager
Summit Hotels and Resorts
It was a good hotel. The hotel was located nearby the city. The parking facility was not available at the hotel. The check in and checkout was done on time. The service was done on time. The allotted room was neat and clean. I had visited this hotel with my family. The food quality was good in the hotel. All types of food were available in the hotel. I didn’t check activity in the hotel. I would like to recommend this hotel for upcoming travellers.
I had booked room by online. I had visited this hotel with my family. All the facility was provided in the room in good condition. The room was very nice. The location of the hotel was very bad. The food was included in the package. The hotel was located in the city. I don't have any suggestion for this hotel. I would recommend this hotel for upcoming travellers.
I travelled to Shimla and stayed in this hotel. The location of the hotel was excellent and was located in the city. The internal and external appearance of the hotel was average. There was no delay in check in and checkout. The staff members in the hotel were helpful and quick in services. The room allotted to me was normal and it was well maintained with all required amenities in working condition. I ate food outside the hotel. There were no activities in the hotel.
On sunday night I checked in to this hotel and manger told me that you have complementary breakfast in morning but after breakfast, the staff told me that only one item was complementary, rest breakfast will be chargeable. Only at night they served us good coffee as a welcome drink.
I stayed in Le Royale Hotel for 4 days. The lobby is nicely decorated. My room is very clean and spacious. Breakfasts and dinner in the restaurant were good. The hotel had a great scenic view. The service of the boys were mentionable. I had a great stay and it is a highly recommended hotel.
This Hotel is located in Jaku Road, Behind church. We loved our experience of stay in Hotel Le Royale. It is a wonderful hotel where the staff is very friendly and they always try to help you. Rooms are good and toilets are always kept clean. They also have a restaurant which has good food. My friends love non-veg and myself is a vegetarian so always enjoyed eating Non-veg dishes by my friends over there. Location is also good to make the stay memorable.
This is a very good hotel at affordable range. The hotel look good from outside. The food of this hotel is very tasty and the price is also affordable as compare to other hotel. The services of this hotel is very quick and the staff is too friendly with us. I had enjoyed a lot in this hotel.
This is a wonderful hotel and facilities full hotel. This hotel location very good. This hotel area pure nature. This is a big hotel and rooms are very big and luxury. Room features big led TV. Double bed very beautiful and automatic bathroom etc. This is activities nice gaming, dancing etc. Every day. This hotel a beautiful garden and swimming pool. This hotel foods very delicious and many people coming for enjoying in hotel. This all hotel facilities and technical less hotel in Shimla.
Top Reviews of Summit Le Royal
The hotel is very nice as compared to its appearance and rooms. The views looks very great and awesome from the terrace which make me stay there again and again. The rooms of the hotel are very big and clean and the furniture available in the rooms are very cosy and expensive which is a very nice thing about the hotel. The disadvantage about the hotel is that there is lack of parking space.
This hotel is very near to Mall Road and the location and food is outstanding. Service staff also good to provide service immediately. Also the outside appearance from the hotel is very good, in the morning we can clearly see the snow mountain. From this hotel Mall Road as well as church is too near from this hotel. I love the food and everything of this hotel.
It was the best experience I had ever in Shimla, hotel management was really good, and they up grated our room without any extra cost. Room was very beautiful. The hotel is located as really nice place. The food was great and we loved it. They provide us the food even when it wasn't the dinner time. They were really helpful. I will always recommend them for their great services.
Hotel was conveniently located and its location was perfect. Staff were professional, room was spacious, neat, clean and well maintained with amenities in working order. There was a good view of mountain and garden from the room. Food quality and variety were good. Check-in and check-out was on time. WI-Fi was available but chargeable. I would suggest it should be free.
It’s a nice place to visit, I stayed there for four days and this is a very nice place and hotel is also located at a nice place. It’s a romantic trip, I love this trip and it’s a memorable visit. Thanks for the support and hotel staff is also very supportive and help us in many things.
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