Hotel New Castle, Gangtok

Ranked 124 of 696 hotels in Gangtok

Deorali Bazaar Gangtok

Phone Number www.hotelnewcastle.net

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  • Hotel New Castle - Dining hall
    Dining hall Boishakh Utsav
  • Hotel New Castle - Bed room
    Bed room Boishakh Utsav
  • Hotel New Castle - Steps and room doors
    Steps and room doors Boishakh Utsav
  • Hotel New Castle - Room interior
    Room interior Boishakh Utsav
  • Hotel New Castle - Restroom
    Restroom Boishakh Utsav
  • Hotel New Castle - Bathroom cum restroom
    Bathroom cum restroom Boishakh Utsav
  • Hotel New Castle - Interior
    Interior Boishakh Utsav
  • Hotel New Castle - Steps and room doors
    Steps and room doors Boishakh Utsav
  • Hotel New Castle - Room interior
    Room interior Boishakh Utsav
  • Hotel New Castle - Interior
    Interior Boishakh Utsav
  • Hotel New Castle - Bed room
    Bed room Boishakh Utsav
  • Hotel New Castle - Restroom
    Restroom Boishakh Utsav
  • Hotel New Castle - Bathroom cum restroom
    Bathroom cum restroom Boishakh Utsav
  • Hotel New Castle - Dining hall
    Dining hall Boishakh Utsav

Best rates for your stay

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Reviews summary (34)

Best time to travel

Preferred with

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Experience Scale

Average rating

Destination
4.2 /5
Location
3.6 /5
Appearance
3.6 /5
Front Office
3.8 /5
Service
3.9 /5
Room
3.7 /5
Food & Drink
3.6 /5
Activities
2.5 /5

Reviews (34)


Chennai
2 Reviews

Food was good in taste

6.0/7
Posted 26 Feb, 2017

A good city to visit. For a holiday visit I had stayed at this place in the month of October with my family. It was an online booking, the experience in the front office was fine, there was no delay during check in and checkout, the staff's were friendly. The hotel location was very good, the appearance was also good. Rooms were good, neat and clean. The food was good in taste. The complimentary breakfast was also good. WiFi was available. Travel facility was provided by the hotel. The service from the hotel was good. Well maintained hotel.

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1 Review

Overall service was good

5.3/7
Posted 31 Aug, 2016

The overall service of the hotel was good. There were no activities arranged by this hotel. I had visited this hotel with my wife. The food was good with quality and quantity. The room was clean and spacious. The behaviour of the staff was good. The hotel was located in the center of the city. The experience of the hotel was very good.

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Hyderabad
4 Reviews | 3 Readers

Overall good experience

6.0/7
Posted 13 Jul, 2016

The overall experience was very good in the hotel. The booking and front office was very good. The allotted room was spacious with clean. The activity was not arranged by the hotel. I don't have any suggestion for this hotel.

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Overall service was very good

5.4/7
Posted 9 Jun, 2016

The hotel was located nearby the bus stand. I went by own vehicle. There was no delay in check in and checkout process. The overall service was very good in the hotel. The room provided to me was neat and clean. All the amenities were provided in the room in good condition. The complimentary breakfast was not provided by the hotel. The food quality and quantity was very nice in the hotel. The activity was not arranged by the hotel. I would like to recommend this hotel for upcoming travellers.

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1 Review

Decent hotel

3.6/7
Posted 9 Jun, 2016

The hotel was centrally located. I had visited this hotel with my family. Garden was not available at the hotel. There was no parking place was available at the hotel. The room was not good in the hotel. The restaurant was available in the hotel. The complimentary breakfast was provided in the hotel. The activity was not conducted by the hotel. I would not recommend this hotel to other travellers.

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Delhi
3 Reviews | 11 Readers

Very Good

6.0/7
Posted 26 Apr, 2016

Was good if skip the facilities and service. Posted by Gaurav dhiman. Gaurav dhiman. Location and infrastructure is really good specially the small balcony and pool. But service and facilities is really poor there. They got AC and TV in every room but don't have the. Your bags and get. Posted by Pallavi Aglaia. Pallavi Aglaia. Hotel is placed at the Calangute main road and is a prime area, so location wise the place is excellent. But as far as the hotel is concerned, the facilities are not that great. The pool is.

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Ahmedabad
1 Review | 12 Readers

Excellent stay and cooperative staff

7.0/7
Posted 21 Mar, 2016

We booked through Make My Trip for a holiday in Gangtok in March. We saw the reviews of the hotel & booked. We were pleasantly surprised with the excellent facilities & services. This is a real gem of a hotel. The staff were always very cooperative & eager to help. The hotel was neat, clean & very maintained. Their restaurant serves excellent Indian food. We loved their kebabs. On enquiry we found that the chefs were trained in very popular restaurants of Punjab The location of the hotel is in the city center which is MG Road. A minute walk takes one to the hustle & bustle of the mall. Our room was perfect. The bathrooms are excellent & there was no shortage of water. This is a prime hotel with everything right about it & we will surely go back one more time. Our sightseeing was perfectly arranged & costed us much less than what the normal travel agents were charging. The vehicles provided were clean & drivers efficient On the whole, the best of Gangtok in Jewel of the east.

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Kolkata
3 Reviews | 1169 Readers

Number One hotel of Gangtok

7.0/7
Posted 9 Feb, 2016

By far the Number 1 hotel of Gangtok. Great location, brand new rooms, best bathrooms, an excellent Indian restaurant, great manager and efficient service. All these made our holiday worth remembering and we will surely go back soon We choose this hotel after Reading reviews and were pleasantly surprised by the high levels of service they offer for our satisfaction. Very happy with quality of all amenities they provide like, mattress, bathroom, lotions, etc.

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Ahmedabad
7 Reviews | 2307 Readers

Truly a Jewel of Gangtok

7.0/7
Posted 6 Jan, 2016

We stayed during the last week of the year. The location is excellent. It's located right at the end of M. G. Route. Our rooms were large and had excellent ambience. Bathrooms are the best I have seen in a hotel with Rain Showers and all high class fittings. The service is top class and the restaurant food is sumptuous. Overall highly recommended.

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Posted by the Hotel Management

2016-02-29 07:05:53

We appreciate your taking time out to review our hotel. It is satisfying to know that we were able to meet up to your expectations.
Thank you,
J. K. Arora


Kolkata
28 Reviews | 4038 Readers

Very cooperative staff and neat and clean place

5.9/7
Posted 30 Aug, 2015

Its a three star fine luxurious hotel with quite appreciable facilities. Service is quite good. The rooms are lavishly furnished neat and clean. The best part was the staff's hospitality. The staff was very cooperative and friendly. The property is new and has nice bed, good bathroom, TV, WiFi etc. The rooms were neat and well made. Very cooperative staff and neat and clean place to stay at with a very hygienic restaurant and a nice small bar too. Food is really good at reasonable prices. Room service is very good and food is also very good and mouth watering. True value for money. Overall it's really jewel of the east.

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Posted by the Hotel Management

2016-02-29 07:05:49

Dear Mr. Saikat,
We thank you for taking time out to review our hotel. We are pleased to see that you were satisfied with your stay. We are in the process of continuously upgrading & standards & services & look forward to your feedback. Thank you once again.
Regards,
J. K. Arora

Top Reviews


Ahmedabad
3 Reviews | 216 Readers

Very good hotel in Gangtok

4.2/5
Posted 9 Feb, 2016

1. Rooms are very new and interior of the room is beautiful. 2. Service is good. 3. Breakfast is good and satisfactory. 4. Hotel provides free WiFi. 5. There is a pure veg marwadi restaurant in front of the hotel, ATM is also very close to the hotel, MG. Road is on walking distance.

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Posted by the Hotel Management

29th February 2016

Dear Mr. Darshan,
It gives us immense satisfaction to know that, you were satisfied with our facilities & services. Its our constant endeavour to upgrade ourselves. We are keen to interact with out guests to understand how we can achieve even further.
Regards,
J. K. Arora


Chennai
7 Reviews | 793 Readers

Great hospitality with tasty breakfast

4.8/5
Posted 7 Aug, 2015

The hotel agents were acceptable abundant to serve a ambrosial meal. They accept the best abundance and superior of aliment for athirst people. Their augment chilli is the best. The interiors are astonishing with all acceptable photo frames and statues. The allowance is apple-pie and they accommodate abundant rugs for a balmy and comfortable sleep. The breakfast is alarming and actual tasty Their bakery bakes acceptable muffins which are kept on the breakfast table accessible for us to eat. The humans of this hotel served with lots of amore and absolutely one of the finest break we had in accomplished trip. The aliment was actual acceptable and the agents were absolutely apprehensive and kind. I would absolutely acclaim this place.

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Mumbai
113 Reviews | 99077 Readers

Gangtok city was a new refreshing experience as th...

3.8/5
Posted 1 Feb, 2008

Gangtok city was a new refreshing experience as the city is spread over long thin mountain tops.The hotel is next to the ropeway which links two hills.The people are very nice and friendly.The hotel is nice from inside with fairly good guest rooms.The food is also very good.

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3 Reviews | 11271 Readers

Comfortable room with nice ambiance & furnishings

3.7/5
Posted 24 Jul, 2014

I went on a honeymoon trip to Hotel New Castle. It was a comfortable room with nice ambience and furnishings. Though the electrical equipment's are old. They are manageable The service was very good and the staff responded well. House keeping was not there. Do not know the reason. For the two days we stayed there we did not find any house keeping people changing the sheets For the service and ambience will recommend to the travellers.

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Kolkata
9 Reviews | 14654 Readers

Nice experience

4.3/5
Posted 1 Dec, 2011

Lovely place. It feels like heaven when we are there. a truly beautiful. And the hotel is magnificent.

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Overview

Hotel New Castle is ranked #124 among the 696 hotels in Gangtok with an average rating of 5.1 out of 7. It is one of the 65, 3-star in Gangtok. On HolidayIQ, it has a total of 24 photos, 34 text reviews and 1 video reviews. it is rated top for its Destination, Service and Front Office.

The online booking price of the hotel ranges between Rs 5,400 to Rs 7,400 per night. The hotel offer 28 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (52%) and Couple (30%) are the most common type of travellers that like to stay here. 52% of guests enjoy the hotel's relaxed environment, whereas 17% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Hotel New Castle is located at Deorali Bazaar . Deorali Rope Way (1 Km), Namgyal Institute of Tibetology (1 Km), Namgyal Institute (1 Km), Deorali Orchid Sanctuary (1 Km) and Do-Drul Chorten Stupa (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay.

Other amenities include Restaurant. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

Amenities

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