Hotel Shanti Palace, Darjeeling

Near Circuit House, Gandhi Road, Darjeeling, West Bengal 734101

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Ranked 103 of 537 hotels in Darjeeling

Reviews summary (208)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

5.5 / 7
4.6 / 7
4.6 / 7
Front Office
4.8 / 7
4.7 / 7
4.5 / 7
Food & Drink
4.6 / 7
3.8 / 7

Reviews (208)

1 Review | 4 Readers

2 Reviews | 2 Readers

1 Review | 1 Reader

Experience was good

Posted 14 Oct, 2016

The experience of the hotel was nice. I had visited this hotel with my family. The hotel was located outside of the city. The transportation facility was provided by the hotel. I had booked this room by online. The booking and front office was good in the hotel. The Wi-Fi facility was not provided in the room. All amenities were available in working condition. The parking facility was not available at the hotel.

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1 Review | 7 Readers

1 Review | 7 Readers

1 Review | 7 Readers

6 Reviews | 28 Readers

4 Reviews | 3 Readers

1 Review | 6 Readers

1 Review | 7 Readers

Top Reviews

4 Reviews | 7212 Readers

Really good staff service with fantastic behaviour

Posted 14 Jan, 2015

Servicing staff was really good and they behaviour was fantastic. They did provide the food facility according to our choice and I liked it. Many varieties were available there like North Indian, Bengali food, etc. Price wise, the food was bit costly. I faced bit problem of water facility there, but after my complaint they solved it. There was no delay in check-in and check-out facility. I can recommend this hotel to other travellers. Inside and outside look of the hotel was fine but in my opinion the facilities of the room should be modern. Overall, my stay there was good. Location of the hotel was nice and it was situated inside the city and also at 5 min distance from the bus stand. Market was available in the surrounding of the hotel. I faced no problem to find this hotel. Room was comfortable and mountain view was available from the room. Bedsheet, blanket and other furnishing were okay. TV, geyser and other basic amenities were available there and functioning properly. I was there for three days. Staff of the hotel was cleaning the room regularly. 24hrs hot and cold water facility was available. Activities were not available there. I do not know about the parking facility. They arranged cab facility for sightseeing trip. It was a relaxation trip with a group in October month 2014. Overall, my destination in Darjeeling was value for money. Darjeeling as a destination place is very good. They should make some arrangement of activities like carom, etc.

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1 Review | 78 Readers

Very good hotel with quality deluxe rooms

Posted 2 Jan, 2015

Hotel was very good. I stayed there for one night and one day with family. Location wise, it was very good. It was located very near to the city. It was easily reachable. I liked it very much. Behaviour of the staff in that hotel was very nice. They were quick in their services. Look wise, it was good. It was of traditional style. Interiors were modern there. Everything was okay there. Check-in and check-out was done on time. Room quality was good. I had taken deluxe room there. All provided amenities were working well in the room. Room was spacious. Cleanliness wise, it was good. They cleaned the room daily. It was well-furnished. Bathroom was nice there. Food was good according to quality. I used both room service and restaurant facility for food. No delay in food service. Money spend there was okay. I did not see any activity there. I have already recommended this hotel to many people.

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2 Reviews | 627 Readers

Well-behaved staff and tasty food

Posted 24 Dec, 2015

Nice and cosy rooms with electric blankets as complementary. Food was great with homely taste. Staff was well behaved. View from hotel was really amazing, you could watch whole mountain range from the hotel. Whole hotel was wooden furnished and it was really warm inside.

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1 Review | 92 Readers

Food was costly and surrounding is good

Posted 1 Jan, 2015

Location of the hotel was nice. Surrounding of the hotel was good. Look wise the hotel was fine. Staff behaviour was helpful. Services were fast. Food was available and it was tasty but it was costly. Rooms were well managed, neat and clean. Outside view was available from the room window. Check-in and check-out process was not delayed. Indoor and outdoor activities were not there. I went there with my family for sightseeing. I can recommend this hotel for others. Darjeeling place is awesome for visit.

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1 Review | 195 Readers

Value for money; friendly staff

Posted 17 Mar, 2015

It was convenient to locate the hotel and the stay here was good too. The internal and external appearance of the hotel was not that good. There were no delay during check-in and checkout. The staff in the hotel were prompt in service. There was no view from the hotel room. The room given to us was good with basic amenities. I ate food in the hotel, it was tasty, and the price was affordable. The hotel sure is value for money and I will recommend it to other travellers.

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Hotel Shanti Palace is ranked #103 among the 537 hotels in Darjeeling with an average rating of 4.4 out of 7. It is one of the 6, 4-star in Darjeeling. On HolidayIQ, it has a total of 18 photos and 208 text reviews and is rated top for its Destination, Front Office and Service.

The online booking price of the hotel ranges between Rs 2,500 to Rs 3,000 per night. The hotel offer 35 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (57%) and Couple (26%) are the most common type of travellers that like to stay here. 38% of guests enjoy the hotel's relaxed environment, whereas 21% have rated the ambience as relaxing.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

Hotel Shanti Palace is located at D.B Giri Road which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Singhalia National Park (1 Km), Toy Train (1 Km), Bhutia Busty Gompa (1 Km), Tibetan Buddhist Monastery (1 Km) and Kawlay Dara View Point (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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