Hotel Shanti Palace, Darjeeling
Hotel

Hotel Shanti Palace, Darjeeling

Rank 10
Ranked 10 of 220
Hotels in Darjeeling
Average rating
4.6/7
1 249 Ratings & 136 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 18
  • Very Good 38
  • Good 38
  • Average 22
  • Below Average 10
  • Poor 7
  • Terrible 3
Average ratings on...
  • Destination 5.4/7
  • Location 4.6/7
  • Appearance 4.5/7
  • Front Office 4.8/7
  • Service 4.7/7
  • Room 4.4/7
  • Food & Drink 4.6/7
  • Activities 3.8/7
Compare the best of positive and critical reviews of this hotel [ Hide -Show + ]

136 traveller reviews for Hotel Shanti Palace

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Ajay kumar

  • Scout
  • Ajay kumar
  • 1 Review
  •  2 readers
  • 3.6/7
  •  Posted 2 weeks ago
The hotel was not nice. The room was also suffocated. I had tried the food outside only. I had not found any difficulty in reaching the hotel. The location of the hotel was good. The service was also fine. The appearance of the hotel was good. The hotel had not provided any of the activities over there. I liked the overall destination. I won’t recommend this hotel to other travellers. It was a holiday vacation.
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Rk sinhaa

  • Scout
  • Rk sinhaa
  • Lives in Patan
  • 1 Review
  •  2 readers
  • 5.8/7
  •  Posted 2 weeks ago
The overall experience at the hotel was good. The parking facility was arranged by the hotel. The room allotted to me was good and well maintained. The amenities at the room were in good working condition. The food served by the hotel was good and at reasonable price. The quality of the food was good and varieties of food were served. The check-in and check-out process was not an issue and on time. The activities were not arranged by the hotel. I would like to recommend this hotel to other people. The interior and exterior of the hotel were ok.
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Sumit T

  • Scout
  • Sumit T
  • Lives in Delhi
  • 1 Review
  •  2 readers
  • 3.4/7
  •  Posted 2 weeks ago
I travelled there with my family. The service of the hotel was very poor. It was a relaxation trip. The hotel was located about 2 km away from the main market. It was a decent hotel. The room was okay but the food over there was pathetic. It was so spicy. The hotel was worst. There was nothing in the variety of the food. The food was so bad that we got food poising because of that. I won’t recommend this hotel to any other traveller. Wi-Fi facility was also not provided there. The stay at the hotel was waste of my money. The overall stay at the hotel was very much pathetic.
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Apporva

  • Scout
  • Apporva
  • Lives in Delhi
  • 1 Review
  •  36 readers
  • 4.6/7
  •  Posted 2 months ago
Hotel was overall good and staff were very cooperative. Rooms was clean and hygienic. Toilet was superb. 24 hrs hot water available. View was awesome but food price was very very high. Free WiFi was available. Wooden finish rooms. It was 15 min walking distance from mall. No good restaurant was nearly available. You have to go to mall. Don't book car through hotel. Go to mall and bargain. Lots of cars available there. Lots of dalal are there in Darjeeling, avoid them. It's a very good place to visit. Good luck.
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P ghuha

  • Scout
  • P ghuha
  • Lives in Delhi
  • 1 Review
  •  37 readers
  • 2/7
  •  Posted 2 months ago
Hotel room is very small. Room service is very bad. Restaurant is very bad. Food quality is very bad and pricy. My experience was not good. I don't recommend this hotel to anyone. If I go go Darjeeling next time I will prefer another hotel.
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J k singh

  • Scout
  • J k singh
  • Lives in Delhi
  • 1 Review
  •  38 readers
  • 3.3/7
  •  Posted 2 months ago
We stayed in this hotel in 3 rd week of may 2015. Location of hotel is good. Room size are very small. So called Double Beds are hardly 4. 5 feet wide. Linen and mattresses are filthy and smelling. Difficult to sleep after a tiring day. Bathrooms are leaking and stinking. Food quality is not good either.

Overall hotel is poorly maintained and the owner is not taking due interest to run the hotel. I will not advise travellers to use this hotel unless unavoidable.
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Niranjan

  • Scout
  • Niranjan
  • Lives in Delhi
  • 4 Reviews
  •  1 helpful vote
  •  577 readers
  • 5/7
  •  Posted 2 months ago
It was a good experience to share about the place as well as the hotel where we stayed. The hotel was good and the people in the front office were very cooperative and helpful. The location of the hotel is good and is accessible to other spots to visit and also to the market for shopping. The food provided in the hotel was good and we are happy with it. The information we had needed as tourist was very correctly and properly provided to us by the person in the reception. The connectivity for coming out of Darjeeling was good from the hotel. Overall I have found the staying at Shanti palace comfortable and hygienic and would like to visit again into the same. I would suggest others also to visit once to have the experience of good staying.
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Swabhimaan

  • Scout
  • Swabhimaan
  • Lives in Delhi
  • 1 Review
  •  95 readers
  • 7/7
  •  Posted 3 months ago
People are very cooperative which is much more appreciable. Staying was very good. Sightseeing was excellent. Thanks to the staff of the hotel. Hoping better hospitality. Room boys are also humble and well-behaved. Design is also very much good.
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Moiz Soni

  • Scout
  • Moiz Soni
  • Lives in Delhi
  • 1 Review
  •  116 readers
  • 6.3/7
  •  Posted 3 months ago
It was great experience for my family. The rooms were great, neat and clean. Service was great and also the food. The location also was great. Well enjoyed a lot. We faced one only problem, that is the hotel situated very inside as 50% of family members were senior citizen who can' walk so far.
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Kishore Singhi

  • Scout
  • Kishore Singhi
  • Lives in Delhi
  • 1 Review
  •  131 readers
  • 3.8/7
  •  Posted Apr 14, 2015
Rooms and food are ok. Location for picturesque view was good. Staff service was ordinary overall. Great place to stay with family and friends. Outside building elevation was just ordinary and no parking space.
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Abhijit Aditya varma Tarun bhagat D kumar Abhijit, Aditya varma, Tarun bhagat and 246 other people have rated this hotel.
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Hotel Shanti Palace Address

27/1 , D.B.Giri Road
Darjeeling

West Bengal
India

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