Hotel Shanti Palace, Darjeeling
Hotel

Hotel Shanti Palace, Darjeeling

Rank 14
Ranked 14 of 174
Hotels in Darjeeling
Average rating
4.5/7
1 141 Ratings & 59 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 12
  • Very Good 16
  • Good 18
  • Average 7
  • Below Average 4
  • Poor 1
  • Terrible 1
Average ratings on...
  • Destination 5.5/7
  • Location 5.1/7
  • Appearance 5/7
  • Front Office 5/7
  • Service 5.1/7
  • Room 4.8/7
  • Food & Drink 5.1/7
  • Activities 4.1/7
Compare the best of positive and critical reviews of this hotel [ Hide -Show + ]

59 traveller reviews for Hotel Shanti Palace

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Jaspal singh
  • Jaspal singh
  • Lives in Panjim
  • 1 Review
  • 6.8/7
  • Posted 1 week ago
The location of this hotel is beautiful and various sight scenes were there, we enjoyed that day a lot. The interior of the hotel is also very beautiful and romantic, the services provided in terms of food are also good and I will definitely prefer others also to visit the same hotel.
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L k chitora
  • L k chitora
  • Lives in Bangalore
  • 1 Review
  • 5.8/7
  • Posted 1 week ago
(1) Purpose of visit - Just normal visit to Darjeeling, vicinity of Darjeeling, hill stations etc.
(2) Living Room, Room Climate, Facilities available in rooms like bed, TV, etc were good and satisfactory. Refreshment and dinner was tasty and healthy. We felt comfortable in the hotel.
(3) Behaviour of the service staff was good. Services provided by the service staff were good. Housekeeping services were also good.
(4) We would like to stay in Hotel Shanti Palace in future if we get opportunity to visit the same place again.
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Manoj kumar
  • Manoj kumar
  • 1 Review
  • 5.6/7
  • Posted 3 weeks ago
Some recreation activities should be provided to the customers and welcome drink should also be provided to the customers who visit your hotel. Room should be properly cleaned and service must also be improved by the hotel staff. Food should be customized for every customer like south Indian, North Indian. Reception can be improvise by hanging wall paintings.
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Samanth paul
  • Samanth paul
  • 1 Review
  • 6.6/7
  • Posted 3 weeks ago
Hotelís food was very good, reception, accommodation location were very good, hotel room very good, market from hotel is very nearest, after this entire hotel is excellent in Darjeeling. It is very wonderful place; mall is very near to the hotel.
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Swati
  • Swati
  • Lives in Kolkata
  • 1 Review
  • 4/7
  • Posted 3 weeks ago
The ambiance was quiet and good. Centrally located, did not face much trouble locating the hotel. Front office staff very cordial. Staff was cordial and good. Vegetarian food was very bad and need to improve quality and menu of vegetarian food.
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  • 1 vote

Bhaskar m kamble
  • Bhaskar m kamble
  • Lives in Guwahati
  • 1 Review
  • 6.4/7
  • Posted 4 weeks ago
Hotel was good. I stayed there for only one day. Location and appearance were very nice. Rooms were well-maintained and very clean. TV and other basic amenities were available in the room. Staff behavior was helpful and cooperative. I preferred my food outside the hotel. There was no outdoor activity available. I faced no problem during check and check out timing. I will recommend this hotel to my friends and other tourists. I am totally satisfied with the amount of money I have spent at the hotel.
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Mohammad amir
  • Mohammad amir
  • 1 Review
  • 5/7
  • Posted 1 month ago
I recently visited Darjeeling in June 2014 along with my family. The location of the hotel was good. Rooms were good and properly ventilated but bed size was slightly less. Food was good specially the breakfast. But we had the problem of water specially on last day. Room service was normal but needs some improvement.
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  • 1 vote

Sanjeev
  • Sanjeev
  • Heritage seeker
  • Lives in Chennai
  • 4 Reviews
  • 4.1/7
  • Posted 1 month ago
Purpose of the visit was sightseeing and holiday. The hotel was Ok and the stay and service was average. Food service was normal, room bed and sheets were Ok. I would advice to look for other hotels. I would suggest the hotel management to make the rooms and amenities more better. Bedsheets should be cleaner and dampness from the rooms should be removed.
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Satyajeet
  • Satyajeet
  • Critic
  • 3 Reviews
  • 2.9/7
  • Posted 2 months ago
Accommodation and food medium quality . specially bathroom is very congested and cleaned.Steps of the hotel is very congested. Room service was not satisfactory. Complementary breakfast was good and other food quality were also good. Location of the hotel is very convenient.
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Mahesh
  • Mahesh
  • Lives in Mumbai
  • 1 Review
  • 4.1/7
  • Posted 2 months ago
Hotel staff was co-operative. Personal attention was given by the owner. Food quality was average. Hotel rooms were too small. Otherwise, we were satisfied. Location of the hotel was good. Nice interior but no parking facility was available. Quality of room was medium. Nature of the staff was kind.
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Pranav jyoti Rajesh kumar Lochan das Singh Pranav jyoti, Rajesh kumar, Lochan das and 138 other people have rated this hotel.
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Hotel Shanti Palace Address

27/1 , D.B.Giri Road
Darjeeling

West Bengal
India

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