Hotel Shanti Palace, Darjeeling
Hotel

Hotel Shanti Palace, Darjeeling

Rank 9
Ranked 9 of 197
Hotels in Darjeeling
Average rating
4.5/7
1 238 Ratings & 133 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 18
  • Very Good 37
  • Good 39
  • Average 20
  • Below Average 10
  • Poor 7
  • Terrible 2
Average ratings on...
  • Destination 5.4/7
  • Location 4.7/7
  • Appearance 4.6/7
  • Front Office 4.8/7
  • Service 4.8/7
  • Room 4.4/7
  • Food & Drink 4.6/7
  • Activities 3.9/7
Compare the best of positive and critical reviews of this hotel [ Hide -Show + ]

133 traveller reviews for Hotel Shanti Palace

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Apporva

  • Scout
  • Apporva
  • Lives in Delhi
  • 1 Review
  •  18 readers
  • 4.6/7
  •  Posted 3 weeks ago
Hotel was overall good and staff were very cooperative. Rooms was clean and hygienic. Toilet was superb. 24 hrs hot water available. View was awesome but food price was very very high. Free WiFi was available. Wooden finish rooms. It was 15 min walking distance from mall. No good restaurant was nearly available. You have to go to mall. Don't book car through hotel. Go to mall and bargain. Lots of cars available there. Lots of dalal are there in Darjeeling, avoid them. It's a very good place to visit. Good luck.
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P ghuha

  • Scout
  • P ghuha
  • Lives in Delhi
  • 1 Review
  •  19 readers
  • 2/7
  •  Posted 3 weeks ago
Hotel room is very small. Room service is very bad. Restaurant is very bad. Food quality is very bad and pricy. My experience was not good. I don't recommend this hotel to anyone. If I go go Darjeeling next time I will prefer another hotel.
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J k singh

  • Scout
  • J k singh
  • Lives in Delhi
  • 1 Review
  •  20 readers
  • 3.3/7
  •  Posted 4 weeks ago
We stayed in this hotel in 3 rd week of may 2015. Location of hotel is good. Room size are very small. So called Double Beds are hardly 4. 5 feet wide. Linen and mattresses are filthy and smelling. Difficult to sleep after a tiring day. Bathrooms are leaking and stinking. Food quality is not good either.

Overall hotel is poorly maintained and the owner is not taking due interest to run the hotel. I will not advise travellers to use this hotel unless unavoidable.
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Niranjan

  • Scout
  • Niranjan
  • Lives in Delhi
  • 4 Reviews
  •  1 helpful vote
  •  419 readers
  • 5/7
  •  Posted 1 month ago
It was a good experience to share about the place as well as the hotel where we stayed. The hotel was good and the people in the front office were very cooperative and helpful. The location of the hotel is good and is accessible to other spots to visit and also to the market for shopping. The food provided in the hotel was good and we are happy with it. The information we had needed as tourist was very correctly and properly provided to us by the person in the reception. The connectivity for coming out of Darjeeling was good from the hotel. Overall I have found the staying at Shanti palace comfortable and hygienic and would like to visit again into the same. I would suggest others also to visit once to have the experience of good staying.
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Swabhimaan

  • Scout
  • Swabhimaan
  • Lives in Delhi
  • 1 Review
  •  77 readers
  • 7/7
  •  Posted 2 months ago
People are very cooperative which is much more appreciable. Staying was very good. Sightseeing was excellent. Thanks to the staff of the hotel. Hoping better hospitality. Room boys are also humble and well-behaved. Design is also very much good.
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Moiz Soni

  • Scout
  • Moiz Soni
  • Lives in Delhi
  • 1 Review
  •  98 readers
  • 6.3/7
  •  Posted 3 months ago
It was great experience for my family. The rooms were great, neat and clean. Service was great and also the food. The location also was great. Well enjoyed a lot. We faced one only problem, that is the hotel situated very inside as 50% of family members were senior citizen who can' walk so far.
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Kishore Singhi

  • Scout
  • Kishore Singhi
  • Lives in Delhi
  • 1 Review
  •  113 readers
  • 3.8/7
  •  Posted 3 months ago
Rooms and food are ok. Location for picturesque view was good. Staff service was ordinary overall. Great place to stay with family and friends. Outside building elevation was just ordinary and no parking space.
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Vasudev pandey

  • Scout
  • Vasudev pandey
  • Lives in Delhi
  • 1 Review
  •  139 readers
  • 5.6/7
  •  Posted 3 months ago
This hotel is so nice & in good location. It's service is also good. It's not very costly. Room & other things where clean. Room was well-ventilate. Hotel was very beautiful. I will suggest my friends to visit Darjeeling & stay in this hotel. The members of the hotel where helpful.
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Surender

  • Scout
  • Surender
  • 1 Review
  •  193 readers
  • 4/7
  •  Posted Mar 18, 2015
This hotel where I had stayed was convenient to locate and has a good ambience. The room that was allotted to me was very small but there were well-maintained, there were no good amenities and no view from the room. The staff and services at this hotel were good and helpful. The Indian food that I ate at the restaurant was good in quality and in taste. The check-in and check-out procedure was done on time. There were no activities or sightseeing trips organised by the hotel management. My stay at this hotel was unsatisfactory and I would not recommend it to other travellers.
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Amit

  • Explorer
  • Amit
  • Highlander
  • Lives in Delhi
  • 8 Reviews
  •  5 helpful votes
  •  1686 readers
  • 3.5/7
  •  Posted Mar 11, 2015
Staff were not very co-operative. Room was not clean and neat. There was no view from the room. The amenities like TV were working properly but AC was not there. No delay while check-in and check-out procedure. There were no activities organised by the management. The destination of the hotel was valuable. It was the holiday trip for adventure with group. It was the sightseeing trip.
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Ankit goyal Sourav Usman Apporva Ankit goyal, Sourav, Usman and 235 other people have rated this hotel.
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Hotel Shanti Palace Address

27/1 , D.B.Giri Road
Darjeeling

West Bengal
India

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