Hotel Shanti Palace, Darjeeling
Hotel

Hotel Shanti Palace, Darjeeling

Rank 9
Ranked 9 of 220
Hotels in Darjeeling
Average rating
4.6/7
1 260 Ratings & 142 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 20
  • Very Good 38
  • Good 43
  • Average 22
  • Below Average 10
  • Poor 7
  • Terrible 2
Average ratings on...
  • Destination 5.4/7
  • Location 4.7/7
  • Appearance 4.6/7
  • Front Office 4.9/7
  • Service 4.8/7
  • Room 4.4/7
  • Food & Drink 4.6/7
  • Activities 3.9/7
Compare the best of positive and critical reviews of this hotel [ Hide -Show + ]

142 traveller reviews for Hotel Shanti Palace

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Aditya varma

  • Scout
  • Aditya varma
  • Lives in Bairgania
  • 2 Reviews
  •  1 helpful vote
  •  241 readers
  • 6.1/7
  •  Posted 3 weeks ago
Very nice hotel. The room was fabulous and well-equipped. The staff were very good and helpful. Room service was good. We stayed here for 3 nights and it was overall pleasant. It's at walking distance from MG Road which is the main market. The service was good and the hotel is very well-maintained.
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Samir

  • Scout
  • Samir
  • Lives in Delhi
  • 1 Review
  •  6 readers
  • 4.3/7
  •  Posted 3 weeks ago
Hotel was clean and very simple to find. Options for shopping, easy to reach on foot. The rooms are well-equipped and the walls are not noisy, one can sleep well in peace. The breakfast was better and the staff was friendly.
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Rajat

  • Scout
  • Rajat
  • Lives in Bihar Sharif
  • 1 Review
  •  12 readers
  • 4.6/7
  •  Posted 3 weeks ago
I have been to Hotel Shanti Palace six months back. I really liked that hotel. No doubt the hotel was really awesome. All the staff in the hotel were very helpful. The hotel was beautifully decorated, very neat and clean also. We enjoy a lot there and want to visit again.
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Tarun bhagat

  • Scout
  • Tarun bhagat
  • 1 Review
  •  16 readers
  • 4.9/7
  •  Posted 1 month ago
The hotel was conveniently located. The hotel was located away from the city. The staff were helpful and friendly. The requests were attended on time. The room was clean and well-maintained. Check-in and check-out was done on time. Interior as well as exterior of the hotel was done well. The room was regularly cleaned by the staff. The room was spacious and cosy. There was no special view from my room. The amenities in the room were in working condition. Both veg and non-veg food options were provided by the hotel. The food quality was awesome. The food was reasonably priced. The room service needed to be improved by the hotel. I had taken a leisure trip. I had visited there with my family. There were no other activities in the hotel. I would recommend this hotel to other travellers. It was value for money.
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Ajay kumar

  • Scout
  • Ajay kumar
  • 1 Review
  •  18 readers
  • 3.6/7
  •  Posted 1 month ago
The hotel was not nice. The room was also suffocated. I had tried the food outside only. I had not found any difficulty in reaching the hotel. The location of the hotel was good. The service was also fine. The appearance of the hotel was good. The hotel had not provided any of the activities over there. I liked the overall destination. I won’t recommend this hotel to other travellers. It was a holiday vacation.
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Rk sinhaa

  • Scout
  • Rk sinhaa
  • Lives in Patan
  • 1 Review
  •  18 readers
  • 5.8/7
  •  Posted 1 month ago
The overall experience at the hotel was good. The parking facility was arranged by the hotel. The room allotted to me was good and well maintained. The amenities at the room were in good working condition. The food served by the hotel was good and at reasonable price. The quality of the food was good and varieties of food were served. The check-in and check-out process was not an issue and on time. The activities were not arranged by the hotel. I would like to recommend this hotel to other people. The interior and exterior of the hotel were ok.
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Sumit T

  • Scout
  • Sumit T
  • Lives in Delhi
  • 1 Review
  •  15 readers
  • 3.4/7
  •  Posted 1 month ago
I travelled there with my family. The service of the hotel was very poor. It was a relaxation trip. The hotel was located about 2 km away from the main market. It was a decent hotel. The room was okay but the food over there was pathetic. It was so spicy. The hotel was worst. There was nothing in the variety of the food. The food was so bad that we got food poising because of that. I won’t recommend this hotel to any other traveller. Wi-Fi facility was also not provided there. The stay at the hotel was waste of my money. The overall stay at the hotel was very much pathetic.
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Apporva

  • Scout
  • Apporva
  • Lives in Delhi
  • 1 Review
  •  47 readers
  • 4.6/7
  •  Posted 3 months ago
Hotel was overall good and staff were very cooperative. Rooms was clean and hygienic. Toilet was superb. 24 hrs hot water available. View was awesome but food price was very very high. Free WiFi was available. Wooden finish rooms. It was 15 min walking distance from mall. No good restaurant was nearly available. You have to go to mall. Don't book car through hotel. Go to mall and bargain. Lots of cars available there. Lots of dalal are there in Darjeeling, avoid them. It's a very good place to visit. Good luck.
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P ghuha

  • Scout
  • P ghuha
  • Lives in Delhi
  • 1 Review
  •  47 readers
  • 2/7
  •  Posted 3 months ago
Hotel room is very small. Room service is very bad. Restaurant is very bad. Food quality is very bad and pricy. My experience was not good. I don't recommend this hotel to anyone. If I go go Darjeeling next time I will prefer another hotel.
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J k singh

  • Scout
  • J k singh
  • Lives in Delhi
  • 1 Review
  •  48 readers
  • 3.3/7
  •  Posted 3 months ago
We stayed in this hotel in 3 rd week of may 2015. Location of hotel is good. Room size are very small. So called Double Beds are hardly 4. 5 feet wide. Linen and mattresses are filthy and smelling. Difficult to sleep after a tiring day. Bathrooms are leaking and stinking. Food quality is not good either.

Overall hotel is poorly maintained and the owner is not taking due interest to run the hotel. I will not advise travellers to use this hotel unless unavoidable.
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Ashwini singh Aman Raj kumar Suresh Ashwini singh, Aman, Raj kumar and 257 other people have rated this hotel.
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Hotel Shanti Palace Address

27/1 , D.B.Giri Road
Darjeeling

West Bengal
India

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