Darjeeling Hotels

Hotel Shanti Palace, Darjeeling

27/1 , Gandhi Road Near Circuit House Darjeeling

Ranked 87 amongst 269 hotels in Darjeeling

4.4/7 364 Ratings
Hotel Shanti Palace,Darjeeling
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Reviews (199)

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Experience Scale

Average rating

Destination
5.5 / 7
Location
4.7 / 7
Appearance
4.6 / 7
Front Office
4.8 / 7
Service
4.7 / 7
Room
4.5 / 7
Food & Drink
4.6 / 7
Activities
3.8 / 7

Hotel Shanti Palace Reviews


"Welcome drink was not provided"

4.4/7
Posted 6 days ago

I had visited this hotel with my family. The hotel was located outside the city. The external and internal of the hotel was average. I didn’t take food from the hotel. The complimentary breakfast was not provided at the hotel. The activity was not arranged at the hotel. The welcome drink was not provided at the hotel. The check in and checkout was....

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"There was no activity"

5.5/7
Posted 6 days ago

The hotel was located in the city. I face the problem to reach the hotel. The transportation facility was provided at the hotel. There was delay in check in and checkout in the hotel. The service was done on time in the hotel. The room was nice. All the amenities were provided in the room. The Wi-Fi was not provided in the room. The telephone was p....

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Bhubaneswar
1 Review | 4 Readers

"No Wi-Fi facility is provided"

5.3/7
Posted 1 month ago

Welcoming was not good enough. Overall experience was average in this hotel. Hot water, cold water facility was available. All required amenities were provided to my room in working condition. No Wi-Fi facility was provided. Room service was on time. I would like to suggest this hotel to appoint good receptionist people. I will not recommend this h....

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Pakaur
1 Review | 4 Readers

"Comfortable stay but food was average in taste "

4.5/7
Posted 1 month ago

The stay in Hotel Shanti Palace was comfortable stay with family. The location of the hotel was near to the city. Appearance of the hotel of the hotel was good. No delay in check in and check out process. The service people of the hotel were friendly and helpful. The food was taken outside the hotel. No activities were available. The room stay was....

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Kolkata
4 Reviews | 19 Readers

"Bad stay"

3.3/7
Posted 1 month ago

Well my stay was an average with this hotel. Hotel staff and the services everything was OK but the food quality was not good enough. Location too little far from main areas. Overall my stay was an average One. Will rate 2. 5 on 5. No supportive staff and very bad experience. Staff is not cooperative. I will not suggest this hotel to anyone.

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1 Review | 4 Readers

"Poor management "

2.0/7
Posted 1 month ago

We reached at Hotel on 03. 06. 16 at 8. 00P. M. Person at counter Sh. K Mishra has allocated us Room No. 102, 103 &202, which were below standard category. We have shown him the message recd from Make my trip that our booking is confirmed for Double Deluxe Room Grand. He replied as under:- 1. We don't have Double Deluxe room grand category, make my....

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Visakhapatnam
6 Reviews | 19 Readers

"Poor Hotel"

4.0/7
Posted 1 month ago

I had booked hotel riddhi siddhi through goibibo but at the last minute the hotel cancelled my booking and I was given hotel Shanti Palace at Darjeeling. The beds are so dirty and low that one gets pain in the lower part of the body including the spine. The service is so poor that for running the generator one has to go the reception to ask the boy....

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1 Review | 4 Readers

"Hotel Review"

5.0/7
Posted 1 month ago

Activity was not available at this hotel. Transportation facility was available at this hotel. The behaviour of staff's was good. Parking facility was available at this hotel. The hotel was located in the city. Wi-Fi facility was available at this hotel.

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Kolkata
1 Review | 4 Readers

"Hotel Review"

6.1/7
Posted 1 month ago

The room was very good and small. There were activities arranged by this hotel. The hotel was located inside the city. I had visited this hotel with my friends. The hotel was located inside the city. I didn’t take the food from the hotel. All facilities were provided inside the room.

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1 Review | 5 Readers

"Average experience but not value for money"

4.2/7
Posted 2 months ago

I BOOKED FOR SPR DLX ROOM. PROS: Behaviour of hotel staff and owner was good. Rooms were clean. CONS: Location was not proper. Rooms were very small for 2. They charged Rs. 3000/Night which was too high for the accommodation. Rs. 5-7 was enough for the room allotted. It was an average experience.

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Top Reviews of Hotel Shanti Palace


4 Reviews | 7202 Readers

"Really good staff service with fantastic behaviour"

6.1/7
Posted 2 years ago

Servicing staff was really good and they behaviour was fantastic. They did provide the food facility according to our choice and I liked it. Many varieties were available there like North Indian, Bengali food, etc. Price wise, the food was bit costly. I faced bit problem of water facility there, but after my complaint they solved it. There was no delay in check-in and check-out facility. I can recommend this hotel to other travellers. Inside and outside look of the hotel was fine but in my opinion the facilities of the room should be modern. Overall, my stay there was good. Location of the hotel was nice and it was situated inside the city and also at 5 min distance from the bus stand. Market was available in the surrounding of the hotel. I faced no problem to find this hotel. Room was comfortable and mountain view was available from the room. Bedsheet, blanket and other furnishing were okay. TV, geyser and other basic amenities were available there and functioning properly. I was there for three days. Staff of the hotel was cleaning the room regularly. 24hrs hot and cold water facility was available. Activities were not available there. I do not know about the parking facility. They arranged cab facility for sightseeing trip. It was a relaxation trip with a group in October month 2014. Overall, my destination in Darjeeling was value for money. Darjeeling as a destination place is very good. They should make some arrangement of activities like carom, etc.

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Delhi
1 Review | 78 Readers

"Very good hotel with quality deluxe rooms"

5.1/7
Posted 2 years ago

Hotel was very good. I stayed there for one night and one day with family. Location wise, it was very good. It was located very near to the city. It was easily reachable. I liked it very much. Behaviour of the staff in that hotel was very nice. They were quick in their services. Look wise, it was good. It was of traditional style. Interiors were modern there. Everything was okay there. Check-in and check-out was done on time. Room quality was good. I had taken deluxe room there. All provided amenities were working well in the room. Room was spacious. Cleanliness wise, it was good. They cleaned the room daily. It was well-furnished. Bathroom was nice there. Food was good according to quality. I used both room service and restaurant facility for food. No delay in food service. Money spend there was okay. I did not see any activity there. I have already recommended this hotel to many people.

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1 Review | 15 Readers

"Excellent property with perfect view rooms"

7.0/7
Posted 4 months ago

Hotel Shanti Palace, Darjeeling is located near to mall road i. E near Circuit House. The hotel has in-house dining and Buffet hall also. WiFi was weak inside the room. Food was tasty with best price. Hygienic bathroom with geyser and electric blanket was provided as mentioned in the website. Overall good Hotel in Darjeeling.

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1 Review | 41 Readers

"Superb views & good enough service"

7.0/7
Posted 6 months ago

We checked in this hotel during our stay at Darjeeling. The staff is just amazing right from reception to the kitchen. This is one great hotel you shouldnt miss. Rooms were cleaned with very attractive staircase. Views from hotel is excellent. Rooms size is normal. Food quality is good.

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Darjeeling
2 Reviews | 627 Readers

"Well-behaved staff and tasty food "

7.0/7
Posted 7 months ago

Nice and cosy rooms with electric blankets as complementary. Food was great with homely taste. Staff was well behaved. View from hotel was really amazing, you could watch whole mountain range from the hotel. Whole hotel was wooden furnished and it was really warm inside.

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Location of Hotel Shanti Palace, Darjeeling

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