Darjeeling Hotels

Hotel Shanti Palace, Darjeeling

27/1 , D.B.Giri Road Darjeeling

Ranked 91 from 269 hotels in Darjeeling

4.5/7 360 Ratings
Hotel Shanti Palace,Darjeeling
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Reviews (188)

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Experience Scale

Average rating

Destination
5.5 / 7
Location
4.7 / 7
Appearance
4.6 / 7
Front Office
4.8 / 7
Service
4.7 / 7
Room
4.5 / 7
Food & Drink
4.6 / 7
Activities
3.8 / 7

Hotel Shanti Palace Reviews


Delhi
1 Review
Verified Traveller

"Worst Hotel Ever"

2.9/7
Posted 19 days ago

Here are the few things that I would like to explain about this place. Poor Service: The service that the staff here offers is of the lowest level possible. The staff are always irritated, frustrated and annoyed by the guest living here. No Electricity: I spent two nights at this place and after one night there was no electricity at thi....

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1 Review | 4 Readers

"Rubbish hotel with poor rooms"

2.0/7
Posted 20 days ago

Rubbish hotel with poor rooms, poor food and other services. Poor location and everything is poor. Fungus on room walls, dirty rooms. Staff doesn't even bother to ring bell before entering room. Dustbin was not even emptied before I was given the room. Total waste of money.

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Agartala
1 Review | 4 Readers

"Worst hotel I have ever stayed"

1.6/7
Posted 22 days ago

I had booked hotel riddhi siddhi through goibibo but at the last minute the hotel cancelled my booking and I was given hotel Shanti Palace at Darjeeling. The beds are so dirty and low that one gets pain in the lower part of the body including the spine. The service is so poor that for running the generator one has to go the reception to ask the boy....

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1 Review | 4 Readers

"Pathetic stay, I'll never recommend this hotel "

3.4/7
Posted 22 days ago

Location, facilities, food nothing good except staff members. Never recommend this hotel. Location is in long distance from mall road. No hill view from hotel window. This hotel being a budget hotel, it's not value for money.

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Kolkata
4 Reviews | 151 Readers

"Not satisfied for the parameters I look into "

3.4/7
Posted 27 days ago

The hotel is very far away from Mall almost 20 mins walking distance, the hotel manager is too reluctant to cooperate as was in my case, the shower was not working as the screwing dial was missing intentionally I presume, the hot water supply from geyser is not available most of the times and they have a written thing on this though I think one can....

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4 Reviews | 17448 Readers

"Overall worst place to stay "

2.4/7
Posted 28 days ago

Dirty bathroom and dirty room. Smelly linen. Badly behaved service boys and trying to sell Darjeeling tea incessantly. No manners, walks into the room. Service takes hours. We had to wait for dinner for 1 hour. Glasses were cleaned using chemicals. Stay away for any average.

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1 Review | 14 Readers

"Bad experience and services "

2.3/7
Posted 1 month ago

It's approx 700 m from the market if you prefer walking back to your hotel. We expected bigger rooms for what we had paid but the room was very small, no place to walk around. The service phone didn't work. I had to go upstairs to ask for something. Food was expensive and eatable, not excellent. We booked for two nights but after the first night I....

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1 Review | 15 Readers

"Hotel was good, but could have been a bit cleaner"

5.9/7
Posted 1 month ago

I liked the stay.room was nice with wooden furnishings.however, cleanliness was an issuethey got the room cleaned just before we checked-in.the bathroom I found to be extremely disgusting.clearly the worst thing about the hotelrest was ok.

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1 Review | 14 Readers

"Excellent property with perfect view rooms"

7.0/7
Posted 2 months ago

Hotel Shanti Palace, Darjeeling is located near to mall road i. E near Circuit House. The hotel has in-house dining and Buffet hall also. WiFi was weak inside the room. Food was tasty with best price. Hygienic bathroom with geyser and electric blanket was provided as mentioned in the website. Overall good Hotel in Darjeeling.

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1 Review | 17 Readers
Verified Traveller

"Good hotel with average food"

4.9/7
Posted 2 months ago

Safe for couple and family but too far from Mall Road which counts you more in your trip unconditionally. Resident is good but behaviour of the staff is not upto the mark. Food is okay and no lift is provided in the hotel, you need to take stairs for 3rd floor.

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