Darjeeling Hotels

Hotel Shanti Palace, Darjeeling

27/1 , D.B.Giri Road Darjeeling

Ranked 63 from 250 hotels in Darjeeling

4.5/7 356 Ratings
Hotel Shanti Palace,Darjeeling
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Reviews (184)

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Experience Scale

Average rating

Destination
5.5 / 7
Location
4.7 / 7
Appearance
4.6 / 7
Front Office
4.8 / 7
Service
4.8 / 7
Room
4.6 / 7
Food & Drink
4.6 / 7
Activities
3.8 / 7

Hotel Shanti Palace Reviews


Kolkata
4 Reviews | 77 Readers

"Not satisfied for the parameters I look into "

3.4/7
Posted 4 days ago

The hotel is very far away from Mall almost 20 mins walking distance, the hotel manager is too reluctant to cooperate as was in my case, the shower was not working as the screwing dial was missing intentionally I presume, the hot water supply from geyser is not available most of the times and they have a written thing on this though I think one can....

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4 Reviews | 17302 Readers

"Overall worst place to stay "

2.4/7
Posted 5 days ago

Dirty bathroom and dirty room. Smelly linen. Badly behaved service boys and trying to sell Darjeeling tea incessantly. No manners, walks into the room. Service takes hours. We had to wait for dinner for 1 hour. Glasses were cleaned using chemicals. Stay away for any average.

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1 Review | 4 Readers

"Bad experience and services "

2.3/7
Posted 10 days ago

It's approx 700 m from the market if you prefer walking back to your hotel. We expected bigger rooms for what we had paid but the room was very small, no place to walk around. The service phone didn't work. I had to go upstairs to ask for something. Food was expensive and eatable, not excellent. We booked for two nights but after the first night I....

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1 Review | 5 Readers

"Hotel was good, but could have been a bit cleaner"

5.9/7
Posted 13 days ago

I liked the stay.room was nice with wooden furnishings.however, cleanliness was an issuethey got the room cleaned just before we checked-in.the bathroom I found to be extremely disgusting.clearly the worst thing about the hotelrest was ok.

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1 Review | 7 Readers

"Excellent property with perfect view rooms"

7.0/7
Posted 27 days ago

Hotel Shanti Palace, Darjeeling is located near to mall road i. E near Circuit House. The hotel has in-house dining and Buffet hall also. WiFi was weak inside the room. Food was tasty with best price. Hygienic bathroom with geyser and electric blanket was provided as mentioned in the website. Overall good Hotel in Darjeeling.

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1 Review | 7 Readers
Verified Traveller

"Good hotel with average food"

4.9/7
Posted 28 days ago

Safe for couple and family but too far from Mall Road which counts you more in your trip unconditionally. Resident is good but behaviour of the staff is not upto the mark. Food is okay and no lift is provided in the hotel, you need to take stairs for 3rd floor.

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1 Review | 9 Readers

"Totally unhappy "

3.1/7
Posted 1 month ago

I'm totally unhappy, their food quality was too poor, and service also. I never want to go next time.

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Delhi
2 Reviews | 29 Readers
Verified Traveller

"Good place to stay with good service"

4.5/7
Posted 2 months ago

We visited there in the first week of December. It is a good hotel for staying. Main plus point about hotel is it's location. It just walkable distance from Mall road. It takes nearly 10 minutes away from mall road and taxi stand from which you plan your journey accordingly. About the hotel it is a average hotel to stay. Rooms are neat and clean bu....

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Kolkata
1 Review | 24 Readers
Verified Traveller

"Good hotel and staff"

4.5/7
Posted 2 months ago

Although the hotel location is not good, but the rooms are very nice and well decorated. The hotel staffs are also very good. Services are no doubt very good. Warm water is also available here. But WiFi is not accessible from the room. Food cost is very high. The distance from main market is about 1. 5 km which is a vital problem for the visitors.....

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Delhi
2 Reviews | 40 Readers
Verified Traveller

"Overall experience was not good "

2.0/7
Posted 2 months ago

Hotel Shanti Palace location is not good. Food is costly and not delicious. Hotel is not near the mall. Service is poor, not caring the guests. Very small rooms and not cleaned. Geyser not working. The staff is selling darjeeling tea. We ordered for tea but they were not supplied at 8. 30 hrs.

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Location of Hotel Shanti Palace, Darjeeling

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