Hotel Shanti Palace, Darjeeling

Ranked 107 of 541 hotels in Darjeeling

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  • Hotel Shanti Palace -
  • Hotel Shanti Palace - Exterior View
    Exterior View
  • Hotel Shanti Palace - Room
    Room
  • Hotel Shanti Palace - Room
    Room
  • Hotel Shanti Palace - Exterior View
    Exterior View
  • Hotel Shanti Palace - Room
    Room
  • Hotel Shanti Palace -
  • Hotel Shanti Palace -
    Chetan Swarup
  • Hotel Shanti Palace -
    Chetan Swarup
  • Hotel Shanti Palace -
    Chetan Swarup
  • Hotel Shanti Palace - Restaurant
    Restaurant M laxman
  • Hotel Shanti Palace - View from hotel
    View from hotel Abhay
  • Hotel Shanti Palace - View of Kanchenjunga from room
    View of Kanchenjunga from room M d muzammil
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Chetan Swarup
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Chetan Swarup
  • Hotel Shanti Palace - Restaurant
    Restaurant M laxman
  • Hotel Shanti Palace - View from hotel
    View from hotel Abhay
  • Hotel Shanti Palace - View of Kanchenjunga from room
    View of Kanchenjunga from room M d muzammil
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Chetan Swarup
  • Hotel Shanti Palace -
    Chetan Swarup
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Chetan Swarup
  • Hotel Shanti Palace -
    Ankita jain
  • Hotel Shanti Palace -
    Ankita jain

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What travellers are saying about this hotel

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Reviews summary (208)

Best time to travel

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Experience Scale

Average rating

Destination
5.5 / 7
Location
4.6 / 7
Appearance
4.6 / 7
Front Office
4.8 / 7
Service
4.7 / 7
Room
4.5 / 7
Food & Drink
4.6 / 7
Activities
3.8 / 7

Reviews (208)


4 Reviews | 7212 Readers

Really good staff service with fantastic behaviour

6.1/7
Posted 10 Jan, 2015

Servicing staff was really good and they behaviour was fantastic. They did provide the food facility according to our choice and I liked it. Many varieties were available there like North Indian, Bengali food, etc. Price wise, the food was bit costly. I faced bit problem of water facility there, but after my complaint they solved it. There was no delay in check-in and check-out facility. I can recommend this hotel to other travellers. Inside and outside look of the hotel was fine but in my opinion the facilities of the room should be modern. Overall, my stay there was good. Location of the hotel was nice and it was situated inside the city and also at 5 min distance from the bus stand. Market was available in the surrounding of the hotel. I faced no problem to find this hotel. Room was comfortable and mountain view was available from the room. Bed sheet, blanket and other furnishing were okay. TV, geyser and other basic amenities were available there and functioning properly. I was there for three days. Staff of the hotel was cleaning the room regularly. 24hrs hot and cold water facility was available. Activities were not available there. I do not know about the parking facility. They arranged cab facility for sightseeing trip. It was a relaxation trip with a group in October month 2014. My destination in Darjeeling was value for money. Darjeeling as a destination place is very good. They should make some arrangement of activities like carom,

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Delhi
2 Reviews | 34 Readers

Good place to stay with good service

4.5/7
Posted 25 Feb, 2016

We visited there in the first week of December. It is a good hotel for staying. Main plus point about hotel is it's location. It just walkable distance from Mall road. It takes nearly 10 minutes away from mall road and taxi stand from which you plan your journey accordingly. About the hotel it is a average hotel to stay. Rooms are neat and clean but room size not up to mark. Water facility and bed heater facilities available but for hot water you have to struggle a lot. You wouldn't get hot water after you call to the reception also. Breakfast and dinner is good. Room service is also very good. It is an average hotel to stay there.

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2 Reviews | 3354 Readers

Enjoyable vacation; great stay

5.3/7
Posted 4 Aug, 2014

The hotel was situated at a nice place giving an overall view of the Darjeeling city. When we stayed there water scarcity was there in the hotel and I had booked a double bed with an extra bed. But I was not provided so on the first day it was not that good but on the second they moved me to another room. But the room was not so spacious for 2+1. However, the services provided by the hotel staff were very good and the food was also good except for the room accommodation, the stay at the hotel was really good. To all the travelers preplan your itinerary and travel plan. Darjeeling is a very nice place to be visited and enjoyed. See to that you cover all the places in and around Darjeeling and enjoy your holidays very well.

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1 Review | 114 Readers

Average appearance; great hotel

4.6/7
Posted 31 May, 2014

My stay experience was okay from this hotel. Hotel was located out from the city. Look wise the hotel was average. Booking and front office was helpful. Rooms were below average because it was very small. TV, AC and other basic amenities were available. Any scenic view was not available from the room window. Hospitality of the hotel was fast. Food was average. Veg. And non-veg. Both varieties were available. It was a relaxed holiday with my family in April month 2014. This is a recommendable hotel for tourists.

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Ahmedabad
1 Review | 24 Readers

Good hotel with all basic amenities

4.3/7
Posted 13 Nov, 2014

Hotel was very good. I went there under package. It was located little bit inside but it was good. It was in a peaceful area. Hotel's staff was very good and the lady on the reception was also very good. Check in and check out was on time. Appearance wise, it was good. Outside appearance was very good. Rooms were also very good. All basic amenities were available there the room like heater, TV, geyser, etc. View was available from the balcony. Food was under package in other hotel. Overall, I was satisfied with the room. Activities were not available there. Sightseeing trip was under package. Sightseeing place were nearby. Money paid there was value for money. Darjeeling is a very nice place with natural beauty. I visited there with my family.

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2 Reviews | 259 Readers

There was garbage smell outside the hotel

4.4/7
Posted 6 Sep, 2014

Hotel was conveniently located as the taxi driver knew the hotel area. But it was not properly located as on one side there was garbage smelling outside and one could not even stand outside the hotel. Rooms were very small and congested. The food was good. Geyser was there in the bathroom but water shortage problem was there. No first-aid kit facility was there. Staff was friendly. I had gone on family trip to relax. No inconvenience in check-in and check-out. Appearance of the hotel was normal. No arrangement of other activities like swimming pool or gym was there in the hotel.

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1 Review | 5 Readers

Cleaned room with good service and quality food

6.3/7
Posted 14 May, 2015

The hotel is convenient to locate and I did not find any problem in travelling here. The appearance of the hotel is good but interiors could be even better. There was no delay in check-in or check-out procedure. The staff members in the hotel are helpful and good in services. The food served in the hotel was good in quality and taste, and different varieties were available. The room allotted to us was maintained cleanly with all the required amenities in good condition. There are no activities or games conducted by the hotel management but most of the time we were outside doing sightseeing. According to the budget the hotel is very good and money spent was definitely worth it.

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Delhi
1 Review | 42 Readers

The hotel is recommendable to other traverlers

4.9/7
Posted 5 Dec, 2014

The service was not on time. The surrounding of the hotel was good, neat and clean. The service was not hygienic. The interior and exterior appearance of the hotel was average. The room service was not good. All the amenities like AC, TV and geyser were in working condition. Water was not available in the room. The view was average from the room. The food quality was good, but the service was not on time. It was a relaxing trip with a family and friends. Check-in and check-out was done on time. Extra activities like swimming pool, gym, indoor and outdoor games were not there in the hotel. The hotel didn't provide sightseeing facility. I will recommend this hotel to other travellers. The overall destination was average.

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Hosapet
1 Review | 43 Readers

Excellent service with delicious food

5.3/7
Posted 2 Dec, 2014

Only problem found was the parking space, parking space was very much less or no space at all. No issues at the time of check-in and check-out and there were no activities. Located very convenient and hotel appearance, exterior and interior was very good. Staff were good, polite, very caring and attentive to all my requests with quick service. Room was spacious, neat and comfortable with room heater, TV and geyser facility and they provided 24 hours hot water facility and there were mountain and valley views from the room. They provided North Indian food with a limited menu, the quality and taste of the food was very good with reasonable cost. If required they arrange a vehicle for sightseeing places. I stayed here with friends for relaxation. They should improve parking space facilities.

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Delhi
1 Review | 43 Readers

Overall, a nice hotel

4.3/7
Posted 21 Dec, 2015

This a very nice hotel ever I have seen. The food is very tasty and the service of the hotel is heart touching. The room is very large and well decorated. I and my family stayed there for 3 day. The room is fully with AC. The side view of the room is very beautiful, I loved that. In future, I want to visit that place again and again. I think this hotel is the top most beautiful hotel in Darjeeling, west Bengal. The room service is very good.

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Reviews summary (208)

Best time to travel

Preferred with

Preferred for

More

Experience Scale

Average rating

Destination
5.5 / 7
Location
4.6 / 7
Appearance
4.6 / 7
Front Office
4.8 / 7
Service
4.7 / 7
Room
4.5 / 7
Food & Drink
4.6 / 7
Activities
3.8 / 7

Top Reviews


4 Reviews | 7212 Readers

Really good staff service with fantastic behaviour

6.1/7
Posted 14 Jan, 2015

Servicing staff was really good and they behaviour was fantastic. They did provide the food facility according to our choice and I liked it. Many varieties were available there like North Indian, Bengali food, etc. Price wise, the food was bit costly. I faced bit problem of water facility there, but after my complaint they solved it. There was no delay in check-in and check-out facility. I can recommend this hotel to other travellers. Inside and outside look of the hotel was fine but in my opinion the facilities of the room should be modern. Overall, my stay there was good. Location of the hotel was nice and it was situated inside the city and also at 5 min distance from the bus stand. Market was available in the surrounding of the hotel. I faced no problem to find this hotel. Room was comfortable and mountain view was available from the room. Bed sheet, blanket and other furnishing were okay. TV, geyser and other basic amenities were available there and functioning properly. I was there for three days. Staff of the hotel was cleaning the room regularly. 24hrs hot and cold water facility was available. Activities were not available there. I do not know about the parking facility. They arranged cab facility for sightseeing trip. It was a relaxation trip with a group in October month 2014. My destination in Darjeeling was value for money. Darjeeling as a destination place is very good. They should make some arrangement of activities like carom,

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Delhi
1 Review | 78 Readers

Very good hotel with quality deluxe rooms

5.1/7
Posted 2 Jan, 2015

Hotel was very good. I stayed there for one night and one day with family. Location wise, it was very good. It was located very near to the city. It was easily reachable. I liked it very much. Behaviour of the staff in that hotel was very nice. They were quick in their services. Look wise, it was good. It was of traditional style. Interiors were modern there. Everything was okay there. Check-in and check-out was done on time. Room quality was good. I had taken deluxe room there. All provided amenities were working well in the room. Room was spacious. Cleanliness wise, They cleaned the room daily. It was refurnished. Bathroom was nice there. Food was good according to quality. I used both room service and restaurant facility for food. No delay in food service. Money spend there was okay. I did not see any activity there. I have already recommended this hotel to many people.

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Darjeeling
2 Reviews | 627 Readers

Well-behaved staff and tasty food

7.0/7
Posted 24 Dec, 2015

Nice and cosy rooms with electric blankets as complementary. Food was great with homely taste. Staff was well behaved. View from hotel was really amazing, you could watch whole mountain range from the hotel. Whole hotel was wooden furnished and it was really warm inside.

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Chandigarh
1 Review | 92 Readers

Food was costly and surrounding is good

7.0/7
Posted 1 Jan, 2015

Location of the hotel was nice. Surrounding of the hotel was good. Look wise the hotel was fine. Staff behaviour was helpful. Services were fast. Food was available and it was tasty but it was costly. Rooms were well managed, neat and clean. Outside view was available from the room window. Check-in and check-out process was not delayed. Indoor and outdoor activities were not there. I went there with my family for sightseeing. I can recommend this hotel for others. Darjeeling place is awesome for visit.

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1 Review | 195 Readers

Value for money; friendly staff

5.4/7
Posted 17 Mar, 2015

It was convenient to locate the hotel and the stay here was good too. The internal and external appearance of the hotel was not that good. There were no delay during check-in and checkout. The staff in the hotel were prompt in service. There was no view from the hotel room. The room given to us was good with basic amenities. I ate food in the hotel, it was tasty, and the price was affordable. The hotel sure is value for money and I will recommend it to other travellers.

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Overview

www.hotelshantipalacedrj.com

Hotel Shanti Palace is ranked #107 among the 541 hotels in Darjeeling with an average rating of 4.6 out of 7. It is one of the 6, 4-star in Darjeeling. On HolidayIQ, it has a total of 18 photos and 208 text reviews and is rated top for its Destination, Front Office and Service.

The online booking price of the hotel ranges between Rs 2,500 to Rs 3,000 per night. The hotel offer 35 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (57%) and Couple (26%) are the most common type of travellers that like to stay here. 38% of guests enjoy the hotel's relaxed environment, whereas 21% have rated the ambience as relaxing.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

Hotel Shanti Palace is located at D.B Giri Road which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Singhalia National Park (1 Km), Toy Train (1 Km), Bhutia Busty Gompa (1 Km), Tibetan Buddhist Monastery (1 Km) and Kawlay Dara View Point (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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