Hotel Shanti Palace, Darjeeling
Hotel

Hotel Shanti Palace, Darjeeling

Rank 10
Ranked 10 of 179
Hotels in Darjeeling
Average rating
4.5/7
1 208 Ratings & 120 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 16
  • Very Good 35
  • Good 35
  • Average 16
  • Below Average 10
  • Poor 6
  • Terrible 2
Average ratings on...
  • Destination 5.4/7
  • Location 4.7/7
  • Appearance 4.6/7
  • Front Office 4.8/7
  • Service 4.8/7
  • Room 4.4/7
  • Food & Drink 4.6/7
  • Activities 3.9/7
Compare the best of positive and critical reviews of this hotel [ Hide -Show + ]

120 traveller reviews for Hotel Shanti Palace

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Abijith
  • Abijith
  • 1 Review
  • 5.3/7
  •  Posted Today
Hotels room were good. The hotel was with attached bathroom. The hotel food was were very good. The hotels outer looks was very good. Darjeeling is a good place. Hotel services were very good. The hotel is located near by best shopping point and also was Big Bazaar near by hotel. The tourist festival was conducted while over time of visit. The hotel is situated very near to Kanchenjunga.
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Murthi
  • Murthi
  • Lives in Delhi
  • 2 Reviews
  • 6/7
  •  Posted 6 days ago
Treated with generous which includes good accommodation with required accessories besides providing the vehicle for sightseeing specially the sunrise situation at Darjeeling and other sites within a day. Totally the hospitality shown by the hotel management was superb.
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Purna .
  • Purna .
  • Lives in Delhi
  • 3 Reviews
  • 5/7
  •  Posted 4 weeks ago
We went to Darjeeling as tourist for sightseeing. The hotel is at good height and gives beautiful view of the city. It is not too far from the market. Quality of service is good. Only issue is the food which might not be to the taste of non-vegetarians.
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Goutam
  • Goutam
  • 4 Reviews
  • 6.1/7
  •  Posted 2 months ago
Servicing staff was really good and they behaviour was fantastic. They did provide the food facility according to our choice and I liked it. Many varieties were available there like North Indian, Bengali food, etc. Price wise, the food was bit costly. I faced bit problem of water facility there, but after my complaint they solved it. There was no delay in check-in and check-out facility. I can recommend this hotel to other travellers. Inside and outside look of the hotel was fine but in my opinion the facilities of the room should be modern. Overall, my stay there was good. Location of the hotel was nice and it was situated inside the city and also at 5 min distance from the bus stand. Market was available in the surrounding of the hotel. I faced no problem to find this hotel. Room was comfortable and mountain view was available from the room. Bedsheet, blanket and other furnishing were okay. TV, geyser and other basic amenities were available there and functioning properly. I was there for three days. Staff of the hotel was cleaning the room regularly. 24hrs hot and cold water facility was available. Activities were not available there. I do not know about the parking facility. They arranged cab facility for sightseeing trip. It was a relaxation trip with a group in October month 2014. Overall, my destination in Darjeeling was value for money. Darjeeling as a destination place is very good. They should make some arrangement of activities like carom, etc.
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Ms Chaudhary
  • Ms Chaudhary
  • Lives in Ahmedabad
  • 1 Review
  • 4.3/7
  •  Posted 2 months ago
Hotel Shanti Palace is situated at a nice location. The facility of accommodation was very good. Facilities of breakfast was very excellent. Supply of water was not proper manner. Servicing of servant was also good. Hotel location and its structure was also good. It like very much this hotel.
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Vijya
  • Vijya
  • Lives in Surat
  • 1 Review
  • 2.1/7
  •  Posted 2 months ago
Hotel location is very bad, all ventilation of toilet are in front of passage and getting very bad odour throughout the passage. It is not good for staying and geyser for hot water are sharing between two room so it worked very poorly in morning. It is not at all good so I suggest everyone not to stay here.
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Himanshu bansal
  • Himanshu bansal
  • Lives in Agartala
  • 3 Reviews
  • 2.6/7
  •  Posted 2 months ago
Hotel staff was not proper and room was also not good, mostly room was in basement with wooden wall. Geyser of rooms was also not working properly. One day I order for vegetarian rice but they served non-vegetarian rice, this will hurt my sentiments and relationship. Overall I am not happy with that hotel, also suggest not to book that hotel for other tourist.
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Singh
  • Singh
  • Lives in Chandigarh
  • 1 Review
  • 7/7
  •  Posted 2 months ago
Location of the hotel was nice. Surrounding of the hotel was good. Look wise the hotel was fine. Staff behaviour was helpful. Services were fast. Food was available and it was tasty but it was costly. Rooms were well managed, neat and clean. Outside view was available from the room window. Check-in and check-out process was not delayed. Indoor and outdoor activities were not there. I went there with my family for sightseeing. I can recommend this hotel for others. Darjeeling place is awesome for visit.
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Pk mital
  • Pk mital
  • Lives in Delhi
  • 1 Review
  • 5.1/7
  •  Posted 2 months ago
Hotel was very good. I stayed there for one night and one day with family. Location wise, it was very good. It was located very near to the city. It was easily reachable. I liked it very much. Behaviour of the staff in that hotel was very nice. They were quick in their services. Look wise, it was good. It was of traditional style. Interiors were modern there. Everything was okay there. Check-in and check-out was done on time. Room quality was good. I had taken deluxe room there. All provided amenities were working well in the room. Room was spacious. Cleanliness wise, it was good. They cleaned the room daily. It was well-furnished. Bathroom was nice there. Food was good according to quality. I used both room service and restaurant facility for food. No delay in food service. Money spend there was okay. I did not see any activity there. I have already recommended this hotel to many people.
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Swapan
  • Swapan
  • Lives in Kolkata
  • 1 Review
  • 6.3/7
  •  Posted 3 months ago
Hotel was really nice and my stay was comfortable. The hotel was located far from the city. Surroundings of the hotel were peaceful. Staff was well behaved with us. Reception service was nice. Look wise, hotel was beautiful. Room was very good and I got lovely views from my rooms window. Room heater, geyser and many things were in my room. I took my meal inside the hotel. Quality and taste of the food was decent. I did not see any activity there. I stayed in this hotel only for one day. They organized sightseeing facility but I did not participate. I traveled to Darjeeling with my friend for personal work.
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Murthi Kishan kishore Vinod kumar Gunjan Murthi, Kishan kishore, Vinod kumar and 205 other people have rated this hotel.
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Hotel Shanti Palace Address

27/1 , D.B.Giri Road
Darjeeling

West Bengal
India

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