Hotel Shanti Palace, Darjeeling
Hotel

Hotel Shanti Palace, Darjeeling

Rank 72
Ranked 72 of 233
Hotels in Darjeeling
Average rating
4.7 / 7
1 333 Ratings & 173 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 26
  • Very Good 45
  • Good 51
  • Average 27
  • Below Average 13
  • Poor 8
  • Terrible 3
Average ratings on...
  • Destination 5.4/7
  • Location 4.7/7
  • Appearance 4.5/7
  • Front Office 4.8/7
  • Service 4.8/7
  • Room 4.5/7
  • Food & Drink 4.7/7
  • Activities 3.9/7
Compare the best of positive and critical reviews of this hotel [ Hide -Show + ]

173 traveller reviews for Hotel Shanti Palace

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Brajesh .

  • Tourist
  • Brajesh .
  • Lives in Bangalore
  • 6 Reviews
  •  136 readers
  • Verified Traveller
  • 4.8/7
  •  Posted 4 weeks ago
Authentic style cosy rooms. All with wooden interiors. Service is really good. Walkable from big bazaar, mall road. Easily accessible and not to forget the beautiful morning view of the entire Darjeeling from the lobby. Rooms can accommodate only 2 people.
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Arun kumar bar

  • Tourist
  • Arun kumar bar
  • Lives in Kolkata
  • 1 Review
  •  11 readers
  • Verified Traveller
  • 3.8/7
  •  Posted 4 weeks ago
The hotel service is very good. They provide sufficient water which is a major problem in the city like Darjeeling. They in general keep geyser on from 7am/pm to 10am/pm period. But, they keep the geyser on on request outside this time range also. The room quality is ok type. Interestingly, though the hotel is quite small, most of the local people know about its location. There are some problems too. The hotel seems very old. The hotel food is too costly. Location is odd. More than 1 km away from mall centre. The route from mall centre to the hotel is quite dirty, dark in the evening and lonely at as early as 7:00pm.
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Mr. Surajit

  • Tourist
  • Mr. Surajit
  • Lives in Nagaon
  • 1 Review
  •  27 readers
  • Verified Traveller
  • 4.8/7
  •  Posted 1 month ago
The food is average but the price is high as compared to other hotel. The service of the hotel staff is pretty good and room service is also very good. Room and toilet quality is also very good. The location of the hotel is not so good and it is very far from the Darjeeling town.
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Rashmi pradhan

  • Tourist
  • Rashmi pradhan
  • 1 Review
  •  18 readers
  • 7.0/7
  •  Posted 1 month ago
We checked in this hotel during our stay at Darjeeling. The staff is just amazing right from reception to the kitchen. This is one great hotel you shouldnt miss. Rooms were cleaned with very attractive staircase. Views from hotel is excellent. Rooms size is normal. Food quality is good.
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Shankar karmakar

  • Scout
  • Shankar karmakar
  • 1 Review
  •  34 readers
  • 5.3/7
  •  Posted 1 month ago
Price is good enough. Room was clean. But no parking place though they mentioned they have parking option. Food was costly and not so good. Services are good. Hot water flow is very limited. It's all about 10 to 12 mins walk from Mall though they said it's only 2 mins walk from Mall when I called before booking. Overall, the hotel was good.
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Singh

  • Scout
  • Singh
  • Lives in Kolkata
  • 1 Review
  •  34 readers
  • Verified Traveller
  • 3.6/7
  •  Posted 1 month ago
It is located at the end of Gandhi road, which was very difficult to find. Rooms are small and have no window so you will not able to see any beauty from your room. Hot water supply was good and they had provided bed heater which was very good. The service was excellent, the service boys very really good, But the manager was not at all good. He took extra money than other hotels for the sightseeing and when asked had given some vague explanations. I would not suggest this hotel to anyone unless you don't have much option.
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Paltu Mr

  • Tourist
  • Paltu Mr
  • Lives in Delhi
  • 2 Reviews
  •  54 readers
  • Verified Traveller
  • 2.3/7
  •  Posted 1 month ago
This is a totally worst hotel i had ever seen in my life, because they did not provide room as they mention in website. We booked for double bedded deluxe room, but they given a unclean, low light, without furniture, unclean towel, unclean bed etc. Windows are not properly closed.
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Naresh

  • Tourist
  • Naresh
  • Lives in Delhi
  • 1 Review
  •  21 readers
  • Verified Traveller
  • 5.3/7
  •  Posted 1 month ago
Hotel is good and its services was average, but room heater rents is more compare to other, they told me rate of room heater charge is Rs. 400/ 8 hour which is too much costly and its location is also not too good as it is far away from the market area. The hotel interior and exteriors is good. I will simply tell you that it is not very good and not bad its an average hotel.
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Shiladitya P

  • Scout
  • Shiladitya P
  • Lives in Kolkata
  • 1 photo
  • 3 Reviews
  •  1224 readers
  • Verified Traveller
  • 4.1/7
  •  Posted 1 month ago
The pictures are quite deceptive and fell short of our expectations. The rooms have no view and only a small window. The service is also not satisfactory. The food was not good either. The location is a bit off the hustle bustle, which was probably the only good thing.
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Vinish Chawla

  • Scout
  • Vinish Chawla
  • Lives in Darjeeling
  • 2 Reviews
  •  1 helpful vote
  •  625 readers
  • 7.0/7
  •  Posted 2 months ago
Nice and cosy rooms with electric blankets as complementary. Food was great with homely taste. Staff was well behaved. View from hotel was really amazing, you could watch whole mountain range from the hotel. Whole hotel was wooden furnished and it was really warm inside.
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Ajeet Sumith singh Kumar brijesh Priyanshu modi Ajeet, Sumith singh, Kumar brijesh and 327 other people have rated this hotel.
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Hotel Shanti Palace Address

27/1 , D.B.Giri Road
Darjeeling

West Bengal
India

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