Ooty Hotels

Hotel Sunpark Grand, Ooty

168/P2, Church Hill Road Charring Cross, Ooty

Ranked 122 of 679 hotels in Ooty

Hotel Sunpark Grand,Ooty Watch Video Reviews

Reviews summary (789)

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Experience Scale

Average rating

Destination
5.7 / 7
Location
5.6 / 7
Appearance
5.4 / 7
Front Office
5.3 / 7
Service
5.1 / 7
Room
5.5 / 7
Food & Drink
4.3 / 7
Activities
4.1 / 7

Video Review (1)

Amar Ichalkaranji

Bangalore
293 Reviews | 27 Readers

"Super room"

01:23
Overall Rating
6.0 /7
  • 242

Reviews (789)


1 Review

1 Review

A very good hotel

5.9/7
Posted 22 Aug, 2017

I travelled to Ooty and stayed in this hotel Sun Park in the month of July it was an holiday trip with family. The destination of the hotel was excellent. The location of the hotel was excellent and easy accessible location and it is near to the bus-stop. The parking facility was also available. The internal and external appearance of the hotel was good good in look. There was no delay in check in and checkout at reception they were very cooperative and on time service. I would rate it as good. Overall service in the hotel was good. The room allotted to me was excellent as it was clean and tidy. Food was not available in hotel. They dont have any other activities.

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1 Review

Good hotel ‰ÛÒ poor potentials

4.6/7
Posted 21 Jul, 2017

We visited Ooty in the month of May 2017 with my wife on a holiday trip. My friends booked a room at this hotel in online. The hotel location was very good as it was spacious. It was well maintained with the cleanliness. It was easily accessible to coffee shops bazaars which were walkable distances. There were few sightseeing places nearby. Bus stand and railway station were nearby the hotel location. We traveled by own vehicle with a driver. Parking facility was not there. The appearance was good and attractive with the outer atmosphere. The front office was good in check-in and check-out process. The welcomed us very well and treated us properly. They didnt give an extra room for the driver. Rooms were just average. We stayed there for 2 days. Hot water facility became a big issue in the room as the heater was not working. Later they provided hot water by other means. Cleanliness was there. All the basic amenities were presented. The room service was very helpful in providing the required services on time. Sometimes they were delaying the services. There was no availability of food facility. We had our food outside the hotel. There are food restaurants outside the lodge. There the food was tasty and the quality was well maintained. There were no fun activities in that hotel. No kids play area. I dont know about the lift facility. The overall service was just average and not satisfied. I indicate the hotel executives to improve the serviceability maintenance of room and bathroom to provide the food facility and parking facility in that hotel.

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1 Review

Ideal hotel in that city

5.1/7
Posted 21 Jul, 2017

On a family holiday trip I visited Ooty in the month of May 2017. I checked it in online and directly booked my stay at this hotel. We visited Ooty for the first time. The hotel location was very good as it was convenient to reach the hotel. It was in the center of the city. It was nearby to the botanical garden sightseeing places transportation‰Ûªs and much more. We traveled by own vehicle. Parking facility was not there in this hotel but they gave parking facility at their another hotel. The hotel look was good from overall. It was simple and ordinary. The reception was good in responding to us. The booking process was done perfectly. They were on time and very cooperative and informative. Rooms were comfortable with all the basic amenities. We stayed there for 3 days. It was convenient to stay. It was clean and neat. The bathrooms were neat and dry. The room service was good in providing the services. We didnt take food in that hotel. We had our food outside. There are restaurants outside the hotel. It had good taste and the quality was also good. The overall service was just satisfactory and comfortable.

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Low service managed hotel

4.0/7
Posted 21 Jul, 2017

We traveled to Ooty in the month of May 2017 on a family holiday trip. I booked my stay at this hotel in online. The hotel location was good as it was nearby to the bus stand. It was convenient to reach the hotel. We traveled by own vehicle with a driver. Parking facility was there and it was free of cost. The appearance was good with the interior and exterior look of the hotel. The front desk was not impressive as they were not responding to us. The check-in and check-out process was properly done. They gave an extra room to the driver. Rooms were not comfortable as the beds bed sheets and pillow covers were not cleaned. We took single bedroom. It was not maintained well with the cleanliness. The room service was not bad in providing the required services. There was no food facility in that hotel. There was no restaurant in that hotel. There were no fun activities in that hotel. No lift facility. The overall service was just average not satisfactory and I suggest the hotel management to improve the room maintenance.

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1 Review

Excellent room

5.0/7
Posted 21 Jul, 2017

On my holiday trip I stayed this hotel in the month of May 2017 along with my family. I booked through directly. we reached by own vehicle. parking place was small they provide another parking place but we were not comfortable with that. hotel appearance was nice Reception staff behaved politely. they respond quickly. their service was excellent they didnt make any delay during the service. they were very friendly. The room was very spacious and clean. they provide all amenities in the room. they didnt have restaurant service. so we had food in outside. There were no any activities in the hotel. overall it was a good hotel.

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Top Reviews


1 Review

Not recommandable for family

5.1/7
Posted 21 Jul, 2017

On my holiday trip I visited Ooty with my family in May 2017. The location of the hotel was excellent as it was in the main center easily accessible sight seeing was very near like botanical park. Bit confusion. Actually two hotels were there over there sun park and sun park grand which makes I reached the hotel by car parking was not all good even I got my car damaged and all it costs 5000 for me parking was 3km away from the hotel. The overall appearance of the hotel was good but the ambience was not good inside they have wood furnishings which gives different look. The table was not clean houseflies were more they provided bed sheet after two days of request only one person was there to maintenance during crowd it makes a problem. I suggest the hotelier improve in to maintain man power improve in room no lights were functioning mid of the day no hot water ventilation problem and we will feel like suffocated no chairs. The overall service was good but it was delayed one person have to attend all the floors. Staff behavior was good when I placed an order in next building they said me to go staff will serve but they did not bring until I remember them 2 to 3 times as the person was servicing in the other rooms. The room was good I reserved a suite ambience was good in craft if it was an ornamental and showy if they will not maintain cleanly guests will find odds in it. I asked them to change room as I have a problem in the bathroom with flusher The food in the hotel was good but there was a delay in delivery due to lack of man power. They don't have a restaurant in the hotel but they have the hotel next to them. We have many leisure walks and the junior kupanna hotel was very good in food which was delicious. This was only for official stays not recommendable for the family.

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Coimbatore
1 Review | 32 Readers

The hotel was conveniently located in the city

5.0/7
Posted 31 Dec, 2014

It was a family vacation. The hotel was conveniently located. It was located in the city and near to the transportation facilities. The appearance of the hotel was like a budget hotel. The staff of the hotel were cooperative. They were quick to respond. Check-in and check-out was not delayed. The room provided to me was well-maintained. The furnishings and bathroom were fine. All basic amenities were provided in the room and all were working properly. They cleaned the room regularly. There was no view available from my room. They provided cold and hot water facility all the time. The hotel had no food arrangements so they arranged the food from outside. But the food was not good in taste and quality. It was also expensive. The activities were not provided by the hotel. The sightseeing trip was also not organized by the hotel. The hotel was value for money. I will recommend this hotel to others. This hotel is good only for the lodging purpose. My suggestion for the hotel is to provide the good quality food.

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1 Review | 45 Readers

Overall good hotel and recommended

5.9/7
Posted 30 Dec, 2014

Hotel had a mountain view of town. The hotel was very conveniently located. Non-Veg Food was okay and very tasty food. There was no delay in check-in and check-out. Staff and service was excellent. Room was spacious, neat, clean and well-maintained. Amenities was good and nice. Appearance of the hotel got heritage look from outside. It was value for money and I would recommend this hotel to other travelers and I already recommended to many of my friends. I would suggest to Sunpark Grand Hotel, that they should add extra buckets and mugs in bathroom, as they were very small. It would be really convenient, if they provide heater in the room, as the weather conditions in Ooty was very challenging. It's inconvenient to move around in the room, if they provide chappals and sandals or slipper, that could be provided in every room, it will be very, very worthwhile. I have also visited Bluebird Hotel many times with my friends. Hotel was located on the highway, appearance of the hotel inside was not very spacious like comparing to other hotels that I have been to. Room facilities are okay, amenities was good, according to the room, it was okay, staff member's behavior was very nice, there was no delay in check-in and check-out. Food was excellent with varieties of food. I stayed in Hotel Peacock and it was near to the Airport. Appearance of the hotel was good with Airport view from outside and it is fully covered with glass. Service and staff behavior was very good and rooms are very well-maintained. Amenities were good. Hotel had swimming pool with grass lawn on the top of the building. food was very well, Kerala food. There was no delay in check-in and check-out. It's worth the money. I would recommend to other travelers. I have no suggestions regarding any improvement of the hotel.

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1 Review

Good hotel ‰ÛÒ poor potentials

4.6/7
Posted 21 Jul, 2017

We visited Ooty in the month of May 2017 with my wife on a holiday trip. My friends booked a room at this hotel in online. The hotel location was very good as it was spacious. It was well maintained with the cleanliness. It was easily accessible to coffee shops bazaars which were walkable distances. There were few sightseeing places nearby. Bus stand and railway station were nearby the hotel location. We traveled by own vehicle with a driver. Parking facility was not there. The appearance was good and attractive with the outer atmosphere. The front office was good in check-in and check-out process. The welcomed us very well and treated us properly. They didn't give an extra room for the driver. Rooms were just average. We stayed there for 2 days. Hot water facility became a big issue in the room as the heater was not working. Later they provided hot water by other means. Cleanliness was there. All the basic amenities were presented. The room service was very helpful in providing the required services on time. Sometimes they were delaying the services. There was no availability of food facility. We had our food outside the hotel. There are food restaurants outside the lodge. There the food was tasty and the quality was well maintained. There were no fun activities in that hotel. No kids play area. I don't know about the lift facility. The overall service was just average and not satisfied. I indicate the hotel executives to improve the serviceability maintenance of room and bathroom to provide the food facility and parking facility in that hotel.

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Chennai
1 Review | 1 Reader

Good Hotel But Need Some Improvements

4.6/7
Posted 21 Jul, 2017

I went to the Ooty in the month of May 2017. That was a family holiday trip. I booked my stay through online by MakeMyTrip. Com. Everything was near to the room like at a walkable distance. The transportation was easily available. There was a market near the hotel and the hotel is on the main road. The interior was better than the exterior. The appearance was looking well maintained. The buildings were near to each other so that was not looking good from outside. The receiving from the reception staff was not that much good. They should provide all the things every day if the customer is staying for more days. We stayed for three days in the hotel but every time we needed to ask for everything. The service was provided not up to the mark. That was a cold place so they have to provide hot water all the time but without asking that was not provided by them. They have to monitor and ask for any thing we needed or not. The interior of the room was good. The lighting and decoration were attractive. They have to provide tea table in the room. The room decor was good. We didn't have food at this hotel. Every time we had to ask for the water. There was no restaurant in the hotel but they will order from outside so its good we will go out and have. The near by a commercial road at 800m. If we will go there then we will get good restaurants. We went to the hotel by cab. The bus stand and railway station were far away from the hotel. There was no lift and kid play area in the hotel. They should provide soffas and tea table in the room.

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Overview

Hotel Sunpark Grand is ranked #122 among the 679 hotels in Ooty with an average rating of 5.1 out of 7. It is one of the 482, 0-star Guest Houses in Ooty. On HolidayIQ, it has a total of 57 photos, 789 text reviews and 1 video reviews and is rated top for its Destination, Location and Room.

The online booking price of the hotel ranges between Rs 1,900 to Rs 2,600 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (63%) and Couple (21%) are the most common type of travellers that like to stay here. 65% of guests enjoy the hotel's relaxed environment, whereas 14% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

Hotel Sunpark Grand is located at Charring Cross .

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Room Service, Travel Assistance and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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