Chennai To Ahmedabad

Trip was average, wheels of my trolley bag gone missing, obviously your staff has handled carelessly, I m so disappointed with the response of Mr NISHIT ACHARYA who was on duty at arrivals who was telling that the bag was too old so wheels would have been came off If I don't find suitable reimbursement I will not SPICE JET AGAIN. UNFORTUNATELY I HAVE BOOKED MY TICKETS AGAIN WITH ON 4-4-18 Ahmedabad Chennai AND 6-4-18 FROM Chennai Ahmedabad. I M AYIRAM CANCEL THIS TRIP IF DON'T GET CONVINCING RESPONSE FROM YOU.

Your administration actually interested to improve their standards they have been answered to the complaints lodged by the customer. But it is not happening. So I think you are wasting time on quires like this meaning less email. Thanks.

Spice jet charges 300 rupees/kg on excess baggage, while Indigo airline charges just 100 rupees/kg, also Spice jet staff are not very proficient in English and they are not very compliant to provide customer proffered seat.

Spice jet charges 300 rupees/kg on excess baggage, while Indigo airline charges just 100 rupees/kg, also Spice jet staff are not very proficient in English and they are not very compliant to provide customer proffered seat.

My old age mother travelled alone on Indigo flight. The staff at airport while boarding took excellent care of hers. Wheelchair assistance was provided immediately as soon as we reached airport. During check-in, she was assured by one of the front desk staff to not worry about anything. The chat the front desk lady had with my mother during check-in took away all her apprehensions. She was very happy during the journey.