First of all they prepped the flight by 1 hour, I was travelling from Tirupati and need to rush to airport as it was prepped to 4:35pm, then they departed the craft after 5:30pm. When the customer is late by 5 mins they don’t let them in or charge a huge amount but if they are late despite of prepping the flight by 1 hour it is their duty to give some compensation for the same . Very bad service, hope not to travel from jet airways in future unless some emergency . Much disappointed.
The check-in process was poorly managed. Counters and baggage screening belt was closed when we reached airport. Ground staff as well as in flight crew was very unprofessional. Food was also below par. Totally, not at all worth the price of ticket they take in comparison to indigo.
Spacious seats. Good view from window. Jet airways provided information on flight state like altitude and speed which I found very informative. Also the entertainment item is awesome. Reached Delhi 10 minutes before scheduled arrival . . Only one suggestion isthat food can improve.
Very poor attitude in baggage check in. When I approached with 5 baggage’s of 69kgs (for 2 Adult, 1 child and 1 infant). The jet Airways staff ask me for extra baggage of 16kgs. When I started explaining he is not ready to hear and repeatedly telling his own views. Very poor behavior
Delhi is located at a distance of 2150 km from Chennai. Delhi is well-connected to Chennai by road, air and railways. The best way to reach from Chennai to Delhi is by air. Direct flights are available from Chennai to Delhi that take 2 hours and 45 minutes to reach the destination.