The Baggage Handling with Indigo Airlines is ridiculous. It is not handled properly and something or the other is found to be faulty when the baggage is collected at the destination. Kindly take measures to rectify this issue.
The offered meal is not good. Its a small piece of bun. You could have clearly mentioned at the time of booking about the meal (literally I say its a tiny piece), so that I could have arranged something else.
I used to travel by Air India, where it was good regarding receiving end in flight, - which is missing here. Especially instructions before the flight and in between-that were given were not at all audible to all passengers. Announcements and diction need to be improved. Everything looks artificial. As vehicle is new -its ambience and decor is good. Pilots language also need to be clear. Artificiality is the rule of the day.
Today 13th Jan, flight was delayed for 20 mins but no information provided in flight. We were just wondered why it was not informed. It would be good if staff would have been informed on the status. Apart from this everything else is good.
Ground staff are not interested to answer to our problems and are very reckless as if I have no other alternative. I had an issue of baggage as I have travelled from LOS Angels to Hyderabad on Ethihad airways, As per the conditions mentioned I am allowed for a free baggage check-in of 15Kgs, Apart from that my ticket has a 15 kgs of check-in. Total 30kgs. I tried to show the staff regarding the matter. They say only they will allow 15Kgs and threatened me that if you don't pay Rs300/-per kg they will not allow for boarding and charged me RS 8, 100=00 for 27Kgs. They have not given me an invioce for it. They are saying that if you want you can complain.
Visakhapatnam is located at a distance of 620 km from Hyderabad. Vishakhapatnam, the port city, is well-connected to Hyderabad by road, rail and air. However, the best way to reach Vishakhapatnam from Hyderabad is by road. The journey from Hyderabad to Vishakhapatnam takes around 9 hours and the main towns en-route are Hyderabad – 57 km -> Choutuppal – 82 km -> Suryapet – 59 km -> Jaggaiahpet – 74 km -> Krishna – 60 km -> West Godavari – 53 km -> Tadepalligudem – 22 km -> Tanuku – 62 km -> Rajahmundry – 97 km -> Tuni – 72 km -> Anakapalle – 27 km -> Vishakhapatnam. There are several rest stops on the way. Petrol pumps, including Indian Oil Corporation Limited (IOC), are available at regular intervals.