Due to taxi, on 8 Apr 18 I got delayed to reach the Airport, for 5:30 flight Hyd- VTZ, I reached 4:50, just 40 min left for take off, the check in counter staff helped me by quick service to on board. Wonderful service. Thank you very much Indigo. It is a wonderful experience.
Wheel chair assistance was so poor. Had to wait for 30minutes to get a wheel chair. Staff was not customer friendly and was rude in answering. My father who was physically handicapped had to wait outside the airport for 30 minutes by standing which was not at all expected. Once the wheel chair helper arrived it was all good. He was friendly and mentioned that helpers are available and we are free inside, we did not get any information that wheelchair is needed from the staff. Also there are other nearly 5 passengers waiting for wheelchair and staff responded come inside airport we will give wheel chair. If that is the case, we dont require wheel chair if the person can walk half the distance. Wheel chair is requested as there is a purpose.
The Baggage Handling with Indigo Airlines is ridiculous. It is not handled properly and something or the other is found to be faulty when the baggage is collected at the destination. Kindly take measures to rectify this issue.
Visakhapatnam is located at a distance of 620 km from Hyderabad. Vishakhapatnam, the port city, is well-connected to Hyderabad by road, rail and air. However, the best way to reach Vishakhapatnam from Hyderabad is by road. The journey from Hyderabad to Vishakhapatnam takes around 9 hours and the main towns en-route are Hyderabad 57 km -> Choutuppal 82 km -> Suryapet 59 km -> Jaggaiahpet 74 km -> Krishna 60 km -> West Godavari 53 km -> Tadepalligudem 22 km -> Tanuku 62 km -> Rajahmundry 97 km -> Tuni 72 km -> Anakapalle 27 km -> Vishakhapatnam. There are several rest stops on the way. Petrol pumps, including Indian Oil Corporation Limited (IOC), are available at regular intervals.