Had a 16. 50 flight from New Delhi to Indore on 19th June 2016 as had to join School after the vacations ending same day. Reached the airport in time and was in the queue at the check-in counter at terminal 1, placed my bags at the weigh machine and the girl at the counter started the process only to be interrupted by a call after which she refused to check-in and informed that its too late, By watch it was exactly 16. 03 and not only me but people behind me protested but only to be further refused and frustrated. Requested them that my school in opening the next day so they should let me be on the flight but it seems they had perhaps over sold the flight and were just waiting for the exact time to refuse people at the counter. Some legal action could not be taken as they did it very smartly, but in the ordeal lost many routine customers like me. Shall make sure not to opt for Indigo Airlines come what may.
I booked my ticket in sleeper class as its cheaper very but overall facility is good in the train. Train starts from Hazrat Nizamuddin at approximately 10:30 pm and reached next day at 11:30 am at Indore. Itís good to travel at night because the passing of time is easy. Quality of seat is good and food in the train is ok. Indore is a nice place in overall and quality of food is good.