Hi following are the reasons it was really poor . 1) Telecallers are troubling so much 2) I had pre book for a meal and a drink so out of that they have given me a meal which was not at all a great experience, food was not that great. Secondly for the drink also I have paid earlier and the hostess said you have not booked a drink. And she has taken 100 ruppese from me. I don't feel about Rs. 100 however I feel this is an integrity issue to take the money from customer and instead of serving them to do a make up in the stock or to drink it for self may be I am not sure.
The worst experience was travelling in spice jet flight . When I entered the flight the seat was full of chocolates when complained the same to the air hostess she suggested to take a piece of paper and clean ourselves . Worst cleanliness . Even pilot was not professional at all . He actually disn't know how to land flight, I was jus wanting to come out of the flight . Best flight is indigo, so much comfort clean and professionalism.
Very poor co-ordination with airport, hencewehad to wait 3hours in the plane for take off and that too minimum food. Indigo could have offerd food if it is delayed even though the fault was not indigo.
Have traveled with indigo multiple times but recently while travelling from Chennai to Pune (6E-401) the whole aircraft was full of mosquitoes and when few passengers complained about this they were warned not to misbehave with the crew or else will be debated immediately. Probably airlines are only concerned about major consequences and are least bothered about health & safety. Moreover, a passenger cannot raise any issue as this is being treated as misbehaving. We were so obliged to travel with mosquitoes & all thanks to INDIGO.