Imperial House, Allahabad
Phone Number 0-9748310289
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I booked two deluxe rooms at hotel imperial house at Allahabad from 7th to 10 January 2016 through Make My Trip The hotel check-in time was 12 noon. I reached around 12:10pm on 7th January to check-in. The hotel manager said rooms are not ready. He made us wait for more than 40 minutes to give the rooms After we got the rooms, we found that the bathroom fitting were not working in each room. Hot water was not available in one and in another toilet flush and shower was not working. I requested the manager to change the rooms but he did not do so. He said he will get a plumber to fix it. I immediately called Make My Trip to inform about the issue After many requests, the rooms were not changed by the hotel staff. Next day, it was a horrible pain to take Bath in cold water for my 65 year old father as the plumber could not fix any problem. I again called Make My Trip on 8th January and informed about the ongoing problem. Around 9pm on 8th January, the hotel staff asked us to visit other rooms so that we can change rooms. By that time my father was already sleeping and next day, 9th January morning, we left the hotel For 2 days, we went through many problems at the hotel as the hotel staff did not change our rooms immediately when we informed about them on 7th afternoon. I have informed Make My Trip on both days 7th and 8th about the problems I faced in the hotel but no help was available from 7th afternoon till 8th night, 9pm When I requested for refund of money from Make My Trip as I paid over Rs. 1000 to book the rooms but the basic amenities like hot water and shower was not available, Make My Trip has rejected my refund request saying I did not allow the plumber to fix Will not recommend the hotel to anyone. I condemn the customer service of Make My Trip too who is very careless about the customer's issues.
Don't go to this hotel expecting glam-sham, staff pampering you or other such fillings. The hotel is a small and cosy establishment in a peaceful area. Food was good and freshly cooked. Complementary breakfast only three choices egg, Paratha, poori, no buffets. Bathroom was big. Clean hotel with taxi services, which is reasonable. We reached there at 7 Am in morning and were provided a room before 10 Am. Till then we had our breakfast. The hotel had an old world charm to it and our stay was very relaxing. Staff were good and helpful.
I had decided to visit Allahabad with friends. I really enjoyed the trip and thanks to hotel management and staff. No problem to reach at the hotel. The room is given was in good conditions the compliment WiFi speed was also good. We all enjoyed the dinner together it was awesome. The big size of room provide us comfort along with big wash room. The service is provided in minimum time. Inner view of hotel was amazing. The staff was helping and advised. If you are going to Allahabad prefer this hotel it value for you money. Thanks to all staff member and hotel management.
Visited the hotel in May 2014. The location is fantastic in front of Circuit House and close to the Allahabad High Court. The reception, room and service was very good. The food was excellent. The outlook of the property is very good and the City Allahabad is excellent. I wish to visit Allahabad again and will stay in the same hotel as we visited during 11 to 15th May this year.
Visited the hotel in February 2014. The location was fantastic in front of Circuit House and close to the Allahabad High Court. The reception, room and service were very good. The food was excellent. The outlook of the property is very good and the City Allahabad is excellent. I wish to visit Allahabad again and will stay in the same hotel as we visited during 11 to 15th May this year.
Imperial House is ranked #20 among the 186 hotels in Allahabad with an average rating of 5.5 out of 7. It is one of the 10, 1-star Guest Houses in Allahabad. On HolidayIQ, it has a total of 22 photos and 78 text reviews. it is rated top for its Location, Appearance and Front Office. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 3,600 to Rs 4,000 per night. The hotel offer 36 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Single (49%) and Family (32%) are the most common type of travellers that like to stay here. 64% of guests enjoy the hotel's natural surroundings, whereas 19% have rated the ambience as relaxed.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.
Imperial House is located at Civil Lines . Narayan Ashram (2 Kms), Muir College (3 Kms), Swaraj Bhawan (3 Kms), Allahabad University (3 Kms) and Anand Bhawan (3 Kms) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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