Issacs Residency, Munnar

Ranked 135 of 631 hotels in Munnar

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  • Issacs Residency - Front View
    Front View
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    Interior
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    Sunil purandare
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    Sunil purandare
  • Issacs Residency -
    Leela
  • Issacs Residency -
    Leela
  • Issacs Residency -
    Sunil purandare
  • Issacs Residency -
    Sunil purandare

Best rates for your stay

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What travellers are saying about this hotel

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Reviews summary (160)

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Experience Scale

Average rating

Destination
5.9 / 7
Location
5.8 / 7
Appearance
5.5 / 7
Front Office
5.5 / 7
Service
5.4 / 7
Room
5.5 / 7
Food & Drink
5.4 / 7
Activities
4.2 / 7

Video Reviews (3)

Ankit Narang

Bangalore
18 Reviews | 2953 Readers

"Great room with great view"

00:44
Overall Rating
6.0 /7
  • 277

VJ Raj

Tirunelveli
6 Reviews

"Good place to stay"

01:03
Overall Rating
6.0 /7
  • 209

Naveen

 
12 Reviews

"Clean and Neat Rooms"

01:06
Overall Rating
6.0 /7
  • 214

Reviews (160)


1 Review

1 Review

1 Review

2 Reviews | 2 Readers

1 Review

10 Reviews | 10 Readers

3 Reviews

Top Reviews


Delhi
4 Reviews | 91 Readers

Good location; perfect services

5.3/7
Posted 30 Aug, 2014

When I travelled to Munnar then I stayed at Issac Residency. Overall experience at the hotel was good. I had no problem to stay at this hotel. It was very close to city center. Location was beautiful but appearance of the hotel was average. I stay there during my business trip. I went there alone and stayed there for two days. Rooms were neat and clean. Services were perfect. Reception staff was cooperative and helpful. Pick up and drop facility was there. Parking facility was provided. WiFi facility was also there. Check in and check out timing was proper. Complimentary breakfast was given. Quality and variety wise, food was good. Munnar is wonderful as tourist place.

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Bangalore
1 Review | 87 Readers

Good service and hotel well-maintained

5.1/7
Posted 24 Oct, 2014

I visited there in May, 2014. Hotel was located far from the city. Staff behaviour was good and their services were on time. From outside, it was like a resort but from inside it was good. Rooms were very good. They were spacious, neat, clean and maintained. Only TV was there. Refrigerator and all were not there. I went there in a package. I stayed there for three days. I had food from outside. I took only lunch there. Food was good. They provided both veg and non-veg food. Swimming pool was there. Price wise, it was little bit costly. They did not organize any sightseeing trip for us. There was no delay in check-in and check-out. It was done on time. I would recommend it to others. They should be little bit improved food infrastructure and they must be provided some activities so that people can enjoy in this place. It was an official visit with my friends.

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2 Reviews | 362 Readers

Good rooms at affordable price

7.0/7
Posted 30 Jun, 2014

Stayed in Issacs Residency for three nights. Very good location, located on elevated place and heart of hill station. Good rooms at affordable price. It is surrounded by tea gardens and every picnic spots are very near from this place. Good staff. We have got very good complimentary breakfast. Food was very good both veg and non-veg. Best hotel in Munnar with very good ambience.

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9 Reviews | 2703 Readers

Delicious food; no activities

5.6/7
Posted 11 Sep, 2014

My overall experience was fine in this hotel. Hotel was conveniently located from all places. Location of the hotel was very good. Hotel was well maintained. Ambience was very nice. Staff behavior was helpful and friendly. Booking and front office staff was perfect. Services were fast. Rooms were well maintained and well furnished. Multi cuisine restaurant was there. I had no issues with food facility there. Complimentary breakfast was given. Food and drink was delicious. Nothing was available in activities. Hotel is definitely recommendable for other travelers. Munnar is a wonderful place as tourist destination. I visited there with my family in the month of February 2012 and it was a relaxing trip.

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10 Reviews | 621 Readers

Good food; co-operative staff.

5.4/7
Posted 22 Apr, 2014

Hotel is located close to the main market which gives you a good advantage for shopping purpose. Food is very good especially the breakfast. Staff is very co-operative. Good view of surroundings from hotel room. Overall experience is very good. A good place to stay in Munnar. Toilets are clean and well ventilated .

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Overview

www.issacsresidency.com

Issacs Residency is ranked #135 among the 631 hotels in Munnar with an average rating of 5.4 out of 7. It is one of the 75, 3-star in Munnar. On HolidayIQ, it has a total of 59 photos, 160 text reviews and 3 video reviews. it is rated top for its Destination, Location and Room.

The online booking price of the hotel ranges between Rs 5,200 to Rs 5,400 per night. The hotel offer 32 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (48%) and Couple (42%) are the most common type of travellers that like to stay here. 59% of guests enjoy the hotel's relaxed environment, whereas 28% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Issacs Residency is located at Moolakadai . Lord Muruga Temple (1 Km), Photo Point (1 Km), Panoramic Helipad (1 Km), Subramanyam Temple (1 Km) and Martho Church (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Parking Facility, Restaurant and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

Ambiance

What does this property look?

    ...overall the stay was good and comfortable...
    ...others factors for a hotel stay was almost best...
    ...wonderful stay, hotel staff was very cooperative...
    ...it was a comfortable stay and it is a second time i am visiting this hotel...
    ...overall it was an average stay and things are quite average...

How was the hotel?

    ...hotel fecilities are very good and value for money...
    ...this hotels gives very good for relaxed staty...
    ...excellent hotel with good service and food...
    ...the overall services provided by the hotel were very good...
    ...the view of from the hotel is really good for the travellers...

How was the resort with respect to size?

    ...its a small nice hotel...

Location

How is the location?

    ...hotel location is very good...
    ...the location is very good, near to main market...
    ...the hotel location was excellent and the hotel was conveniently located...
    ...the hotel location is average...
    ...location was beautiful but appearance of the hotel was average...

How are the views from here?

    ...excellent view from the room and service was also very nice...
    ...beautiful view of munnar hills, very close to the main market area...
    ...hotel lobby and rooms have a great view...
    ...worth staying here to get nice view of hills and river view...
    ...the staff service was very helpful and the rooms had a good view...

How are the views from here?

    ...nice hill view from hotel window, very near to bus stand, parking also available...

Describe the travel?

    ...its in hart of munnar city in mattupetty road...
    ...well maintained room and lobby, room service excellent wifi facility was very good, near to munnar crowdy place, enjoyed the stay car booking and taxi booking was easy rooms view to the town is good, would have better if larger view in upper floors food is good...
    ...i was backpacking in kerala alone and a bit concerned about safety, but the staff (especially matthew) made sure i was comfortable and helped me arrange transportation to check out cultural shows and to catch my bus early morning to head to a tree house...

Describe the weather during your visit

    ...munnar is a wonderful place for couples because the weather was so nice...
    ...hot water is available only for a few hours in a cold place like munnar! this hotel can best be avoided...

Service

How was the service of the reception?

    ...very good reception activities...

How was the service?

    ...the front office and booking services were very good...
    ...food is good and room service is excellent...
    ...all the facility and service was excellent...
    ...excellent view from the room and service was also very nice...
    ...the overall services were average and not up to mark...

How was the service of the staff?

    ...booking and front office staff was perfect...
    ...staff was very nice & very clear about policy no hidden charges...
    ...the staff behaviour was very good...
    ...rooms are good and bed very comfortable staff behavior good room service prompt...
    ...people working there are good...

Was the staff helpful?

    ...the staffs were well behaving and friendly...
    ...staff are also very cooperative and well behaved...
    ...reception staff was cooperative and helpful...
    ...staff behavior was helpful and friendly...
    ...staff was cooperative and courteous...

Was the management helpful?

    ...manager is so polite...

Value For Money

Value for money


How was the food priced?


Food

What was the quality of the buffet?

    ...good buffet arranged for 31st dec night followed by dj...
    ...buffet was very normal...
    ...different type of cuisines are available in hotel restaurant buffet system is much excellent in compare to other hotels 5/5 stars...

Is there complimentary breakfast?

    ...we have got very good complimentary breakfast...
    ...breakfast was complimentary there...
    ...complimentary breakfast is up to the standards, overall no complains with the hotel and i would definitely recommend...

How was the breakfast?

    ...restaurant food and complimentory breakfast also superb...
    ...food for dinner and breakfast only is available and quite good food...
    ...breakfast was very good and tasty...
    ...breakfast is very delicious...
    ...breakfast was just awesome...

How is the restaurant?

    ...hotel restaurant is also superb...
    ...the restaurant is very good...
    ...there are also several restaurants near the hotel...
    ...restaurant is good and food quality and ambiance is nice...
    ...you can go to the nearby restaurants if you want to try different types of food...

How is the variety at the restaurant?

    ...market and restaurants are few minutes walkable distance...

How is the bar/pub at the hotel?

    ...food and drink was delicious...
    ...the food and drink provided was good...

How and what kind of food is served at the restaurant?

    ...food taste was totally different that what was expected...
    ...we ordered vegetarian food for lunch once and the food quality was not good...
    ...food taste is ok...

Was food available at the restaurant?

    ...food is not good but we had lot of options nearby...
    ...food was available and it was delicious...

What was the quality of food?

    ...food is very good especially the breakfast...
    ...the food was very good and the service was ok...
    ...the rooms were average, but the food was great...
    ...delicious food, and the room we have stayed is spacious and wellmaintained...
    ...food quality was awesome...

How were the cuisines served at the restaurant?

    ...break fast also good nice south indian vegitarian break fast, hotel staff service is good and helpful...

Rooms

How was the room?

    ...except wash rooms everything was good and happy with the stay...
    ...hotel room is very nice with good service...
    ...the rooms were average, but the food was great...
    ...now about the room, its spacious, aesthetic and comfortable room...
    ...view from room is excellent...

Describe the bedroom size

    ...rooms are spacious and clean...
    ...the room was clean but small and looked cramped...
    ...room are small but clean...
    ...rooms are spacious, neat and well furnished...
    ...the room was clean and spacious...

How pricey are the rooms?

    ...room was decent and worth the money (with mmt offer)...

Were the rooms clean?

    ...the rooms are neat and clean and the food is also good...
    ...the room is good and clean...
    ...the bathroom was neat and clean...
    ...rooms were neat and clean...
    ...rooms are good and clean...

Were the facilities and room ready?

    ...room facilities are average and they are good in cleanliness...
    ...the room facility was fine...
    ...we had to wait for the staff to make the room ready for us...
    ...only location of room was not good...
    ...the one issue we found was when we try to check in 2:30 pm, the rooms were not ready...

Describe setting of the room

    ...new rooms and having hygienic environment...
    ...charged for 3000 rupees per night but no blower, no shower kit, old bed and furniture in side the room...

Is wifi available?

    ...but wifi not available on room...
    ...expecting few things to improve like a) wifi available only in lobby/ reception be) hot water facility available only for limited time period (morning and evening)...

Was wifi strength good?

    ...well maintained room and lobby, room service excellent wifi facility was very good, near to munnar crowdy place, enjoyed the stay car booking and taxi booking was easy rooms view to the town is good, would have better if larger view in upper floors food is good...

What toiletries are provided?

    ...they need to provide additional towels for extra person...
    ...hot water stopped in morning but then they provided one full bucket of hot water in room within 510 minutes...
    ...when i asked them to send across an extra towel, i had to talk to 2 people to get them which i did not like...

Were the bathrooms clean?

    ...toilets are clean and well ventilated...
    ...the rooms and bathrooms were very clean...
    ...bathroom was clean with no hot water in washbasin...

Describe the bathroom size

    ...bathroom was extremely small for a 3300 rs room...
    ...5k tariff per night the bathroom was small and had hardly any amenities other than an inch size of bottle containing some cheap shampoo...

Is bathroom available?

    ...they had a proper bathroom facility...

Were water bottles provided?

    ...24 hr hot water available...
    ...hot water is available only for a few hours in a cold place like munnar! this hotel can best be avoided...

How is the room service?

    ...room service is quite better...
    ...room service is average...
    ...rooms are good and bed very comfortable staff behavior good room service prompt...
    ...room service was good...

Amenities

Is spa facility available here?

    ...spa is available by booking at a distance from the hotel...

What other facilities are available?

    ...rooms were clean and all basic facilities were in place...
    ...it was very nice stay, all facilities are good, good breakfast and nice location...
    ...facilities were good...

Are the shooping areas nearby?

    ...convenient for nearby shopping...

How is the parking space?

    ...it has ample parking area if you are travelling of your own...
    ...have good parking space and only problem is if room are at backside of hotel then miss scene view of munnar...

Is parking facility available?

    ...nice hill view from hotel window, very near to bus stand, parking also available...
    ...they had a good parking facility...

Activites

What type of trip?

    ...myself and my family had a great weekend at isaacs residency...
    ...it was an amazing getaway...
    ...i visited there with my family in the month of february 2012 and it was a relaxing trip...
    ...good trip...

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