The Royal Grove, Kumarakom
Resorts

The Royal Grove, Kumarakom

Rank 14
Ranked 14 of 67
Hotels in Kumarakom
Average rating
6/7
1 41 Ratings & 23 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 14
  • Very Good 8
  • Good 1
  • Average 0
  • Below Average 0
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 6.1/7
  • Location 6.4/7
  • Appearance 6.3/7
  • Front Office 6.3/7
  • Service 6.1/7
  • Room 6.5/7
  • Food & Drink 6.3/7
  • Activities 5.1/7

23 traveller reviews for The Royal Grove

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Amith N
  • Amith N
  • Lives in Bangalore
  • 1 Review
  • 6.3/7
  • Posted 3 weeks ago
I and my spouse traveled to Kumarakom for a relaxing holiday, where we had a superb experience in a quiet and peaceful resort of Kumarakom. We relaxed by a clean pool and shared some great moments with each other. We had a good experience and a memorable stay at the resort. Excellent staff, superb property, great food, awesome location and these words best describes the grove, keep it up team Grove.
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Vekaria gordhanbhai nanjibhai
  • Vekaria gordhanbhai nanjibhai
  • Lives in Gandhinagar
  • 2 Reviews
  • 5.9/7
  • Posted 2 months ago
Kumarakom as a tourist place is good destination. Location of the hotel was comfortable. Appearance of the hotel was decent. I did book it online. Booking and front office staff was excellent. Services of the hotel were very nice. Activities were Satisfactory. Room was well furnished and spacious and equipped wit all basic amenities. I had Punjabi and gujrati dishes it was mouth watering. It was my relaxed holiday with my family in June month. I can recommend this hotel for everybody. It was a 7 star hotel.
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Anubhav srivastava
  • Anubhav srivastava
  • 1 Review
  • 5.1/7
  • Posted 3 months ago
The Croove Hotel location was very nice. The food and the hotel facility was very nice. There was no activity organised by the hotel, other than this the hotel is nice. The improvement can be done for recreation activity in the hotel. Hotel can include in their plan to visit other good places near by Kumarakom.
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Pawan
  • Pawan
  • Highlander
  • 6 Reviews
  • 5.8/7
  • Posted 3 months ago
Hotel is very good looking and beautiful. It is located in a very good location. Rooms are very big and valtilated. Hotel had a swimming pool but staff were not allowing to use it as they were demanding extra money to use it. Food was very good. Services were average. Overall it was nice to stay there.
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Anupam Biswas
  • Anupam Biswas
  • Beachbum
  • 9 photos
  • 9 Reviews
  • 6.5/7
  • Posted Jun 15, 2014
I was in the Grove in early June 2014 with my family. The booking was fluent as I am a member of Karma Royal group. The reception gave me a courtesy call before I was there. But they were unable to provide me the room I asked many days earlier. Although I was offered the second best location, as of me. We did enjoyed a lot in the resort. The swimming pool, the activity center, the restaurant, the bar, gym - everything was perfectly matched and sweetly staffed. My little kid was really happy with the resort, specially with the swimming pool and the activity center. Here I should mention the name of the activity center guy - Mr. Mithun. He took good care of my kid and his behavior was just too good. The resort management organizes different activity programs all day long, seven days a week. You will not feel bored even if you prefer not to go outside resort. You can go for fishing inside the resort itself. They will provide you fishing rods.

The restaurant is good, with several choices from veg and non-veg menu. Food is also equally good and not exorbitantly priced for a resort like this.
I specially liked the sunset in the backdrop of Vembandu lake as much as I liked doing nothing there.
The room we were in was good with king sized bed and all other amenities. On one side there was a huge glass door to the balcony facing the lake where you can enjoy the evening tea. But you must keep the sliding door closed right from the afternoon to prevent insects entering the room. Reception will gladly arrange any kind of trip if you like to explore Kumarakom or the places nearby. But if you want cost curtail, you can always go outside and check the local travel agencies. I visited Kumarakom bird sanctuary and took a motor boat trip across the backwaters. Later I went to Thekkady for a single day trip.
Now some bad experiences to share: -

1. When I reached The Grove, the reception guy asked me for a security deposit of Rs. 2000 which I did. But as a member of Karma Royal group, I was not supposed to give such kind of security deposit. I specifically confirmed it during the time of booking from Haathi Mahal, Goa - their customer care center.

2. I was told that the tea-bags, coffee and sugar sachets were complimentary for the day of arrival only. From the second day onward, they will charge a sum of Rs. 30/- per day which I find greatly unethical. In fact, I stayed in other resorts of the same company earlier, but nowhere I was being told like this. The guests visit resorts for relaxation, why this kind of petty issues will bother them. However, the matter was solved when I talked to their General Manager.

3. Do remember to pay Rs. 200/- per room per night as luxury tax.

4. I have seen ducks were swimming in the pool and drinking water from it. This is highly unacceptable. The resort management must stop this at once.

5. If you want to eat outside, let me warn you, there is no restaurant nearby. You must travel 3-4 KM to find a restaurant. Dubai hotel is good. They will deliver the food at the resort, of course after a nominal charge. Today's restaurant near the church was also good.

6. The management arranged for cooking class as an daily activity. Let me mention here, these kind of activities are always free - except for the Lotto. Anyway, my wife was eagerly waiting to broaden her cooking expertise. After 30 mins of waiting, she was told that the class was cancelled as there was no other participant. My question was, when you have arranged something, why it should not happen, even if there is a single participant. The class was organized on the next day after I had a talk with the GM.

Some of these negative aspects can be curtailed. I am sure the General Manager, will have a look.

Overall a good experience. Will definitely come back here.
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Surinder aggarwal
  • Surinder aggarwal
  • Highlander
  • Lives in Jalandhar
  • 8 Reviews
  • 6/7
  • Posted Feb 5, 2014
It was Beautiful hotel, first time we had seen a back water resort. It was so nice to sail and that to in a house boat, it was great experience. We enjoyed a lot on pool side in the evening and hotel staff was so cooperative that they proved dinner near the pool itself to our group. Over all pleasant stay there.
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Nitin Khetan
  • Nitin Khetan
  • Lives in Surat
  • 2 Reviews
  • 7/7
  • Posted May 10, 2013
superb i loved it very much , overall the kayal was the best hotel in our tour thanks kayal for the complite taking care of our need thanks

Best Experience: hotels view it self

Worst Experience: that i was only for 2 day
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Mitin Machhi
  • Mitin Machhi
  • Beachbum
  • Lives in Surat
  • 9 Reviews
  • 5.6/7
  • Posted Apr 27, 2013
nice hotel, but no attraction of local scenes. If u\'re going to alleppy, no use to stay i kumarkom. If u just want to take rest with fun u can stay here.

Best Experience: rooms n locaton of hotel are very good.

Worst Experience: nothing
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Dhiraj Chopra
  • Dhiraj Chopra
  • Lives in Delhi
  • 2 Reviews
  • 6.9/7
  • Posted Mar 30, 2013
the view of resort was excellent. The best place to relax, service and food was great. Love to visit again.

Best Experience: Pool side view.

Worst Experience: Mosquito and insects.
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Abraham
  • Abraham
  • 1 Review
  • 7/7
  • Posted Feb 26, 2013
Everything was good. The ambience, the location, well behaved employees. The view is phenominal. I liked the peace and quiet environment. The room was spotlessly clean.The walkway is excellent.The food was excellent.I was provided with a candle light dinner too.I definately will recommend this resort to my friends and relatives.

Worst Experience: Nil
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Subbu Girija Jacob Amith Subbu, Girija, Jacob and 38 other people have rated this hotel.
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The Royal Grove Overview

Kayal Resort is located in Kumarakom. The resort 95 km from the Cochin International Airport and 20 km from the Kottayam Railway Station.

Rooms and Amenities at The Royal Grove

The resort has 24 guest rooms, including Executive room and Deluxe court yard room. The resort has a well euipped gymnasium.

Facilities at a glance
24 hour rooms service
Disability access
Internet
International calling Facility
Currency Exchange
Travel Desk
Laundry
Doctor on call
Curiostore/book shop
Snooker
In-room facilities
CCTV
Refrigerator
Hair dryer
Telephone
Mini Bar on request
Tea/ Coffee Maker


The Royal Grove Address

Ward 09, Block-12,
Near Nasrath Church
Kumarakom South,

Kerala - 686563
India
Also known as Kayal Resort

The Royal Grove belongs to


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