Hotel Reviews of Vallerina, Hotel

3.78
Amit, Thane | 21^st August 2006
Hotel Review of Vallerina, Hotel
Comments: Reason to visit : We decided to celebrate our first marriage anniversary at Khandala on 15th July since it is close to Thane and it was raining heavily during that period. After checking lotsa hotels on Internet and here on MS, decided to stay in Vallerina.

Bookings & Reservations : We did our bookings from Mumbai Office (Ms. Vaidhali Nair). After



reading review on MS, we requested for second floor room. There were lotsa phones from me to Vaishali, to Khandala reception for reservations (I don’t why Mumbai Office was not so interested about their customers). At last we were told that our booking is confirmed and I paid Rs. 1000/- as advance (total package was of Rs. 7650/- for 2 Nights 3 Days). We were OK with the price with the expectation of good room, nice scenery.. and yes for 'the valley attached'.

Arrival : We reached there on 14th. The second flr room was not cleaned up so we asked to stay in a temporary room till 2 pm. In the anticipation of nice room on second flr, we went upstairs... but alasss. The room was same as the down one... no special view .. nothing. In this disappointment, I spoke to Vaishali again, but got some awful answers, which were disturbing our anniversary mood so decided to be happy what we had.

View & Location : There is a small stream passing by the hotel coming down from Mumbai-Pune highway. Lots of trash, junk garbage thrown in the area front of the hotel rooms can be observed from windows (so called ’valley attached’). Positive things about location are view of a remote waterfall and dense fog that enters in your room. The continuous stream sound nearby has really soothing effect. The hotel next to this hotel (a gujarathi one.. not so professional) has very nice valley facing terrace, they allowed us to go there and take some photographs.

Hotel Room & Staff : The positive thing about hotel is staff. Right from front desk to bellboys, all were very polite and quick. No complaints at all about the staff except arrival experience & Mumbai Office. They also arranged a nice anniversary special cake for me to give a sweet surprise to my wife.
Hotel ambience is good though the rooms are not so impressive. They should make rooms bit more attractive at least by coloring them. Both the rooms we stayed were colored pale off white. Toilets and rooms were clean.. thanks to the staff again.
Food & Restaurant: Food was good in the restaurant. Again not valley facing even though they claim it. Restaurant service in room was also good.

In conclusion, the hotel is good if you are going there for site seeing. Roam around Khandala and Lonavala through out the day and come back here for sleep. Not at all good for romantic rainy season if want to enjoy by staying in hotel. For the reason we were there, it has less value for money. We will definately not think about this one next time we visit Khandala.
Best Experience: Room Service and Staff - Right from front desk to bellboys, all were very polite and quick. No complaints at all about the staff except arrival experience & Mumbai Office. They also arranged a nice anniversary special cake for me to give a sweet surprise to my wife.
Toilets and rooms were clean.. thanks to the staff again.

Worst Experience: There were lotsa phones from me to Vaishali, to Khandala reception for reservations (I don’t why Mumbai Office was not so interested about their customers).
The second flr room was not cleaned up so we asked to stay in a temporary room till 2 pm.
In the anticipation of nice room on second flr, we went upstairs... but alasss. The room was same as the down one... no special view .. nothing. In this disappointment, I spoke to Vaishali again, but got some awful answers, which were disturbing our anniversary mood so decided to be happy what we had.
Not at all good for romantic rainy season if want to enjoy by staying in hotel. For the reason we were there, it has less value for money. We will definately not think about this one next time we visit Khandala.

4.78
neha, Delhi | 15^th May 2006
Hotel Review of Vallerina, Hotel
Its a nice resort, except that it is bang on the highway, so quite noisy, due to traffic....

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5.67
ANIL, Mumbai | 22^nd January 2005
Hotel Review of Vallerina, Hotel
We had taken a group of 25 children for a camp and had a very good time. Mr.Agarwal the GM alongwith his office staff was extremely helpful. Would surely like to visit again...

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2.33
Chetan, Mumbai | 04^th January 2005
Hotel Review of Vallerina, Hotel
A pathetic place with no ambience and below average food quality...

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2.67
Prateek, Mumbai | 06^th December 2004
Hotel Review of Vallerina, Hotel
For what this hotel promised and charged, it turned out to be a damp squid ! There was no valley view (instead what view we got was khandala’s garbage dumping grounds), the room was small and service was bad. We had to actually request them to turn on the AC in the delux room. Absolute waste of money. The only saving grace was the food....

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4.89
Utpal, Mumbai | 05^th September 2004
Hotel Review of Vallerina, Hotel
Just take in the breathtaking scenery of the valley from your own room! Prime time to visit is the monsoon. Also, the constant sound of flowing water from a nearby stream is therapeutic. Rooms are very decent, food is excellent!...

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3.67
swaminathan, Mumbai | 24^th May 2004
Hotel Review of Vallerina, Hotel
the resort is fine but needs more maintenance especially the hygiene part. Rooms in the first level are a strict no..no. There is harddly any proper ventilation in these rooms. Go for higher floors....

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