Mall Palace Hotel, Mussoorie
Ranked 18 of 401 hotels in Mussoorie
Phone Number +91-135-2632097
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Video Reviews (4)
Booking was done through Goa Ibibo. Com. There was no problem in booking. Hotel was not really very nice and the staff services were very bad. Cleanliness and food serving facility was not proper there. It was really very bad. Bed was big and mattress was small according to bed size. Bathroom was not clean. We tried non-veg food there. All three nights we took the dinner from there first night it was okay and the performance was okay but on second and third day it was really very bad. It was located on prime location. I went there in June 2014 with my husband. Goa Ibibo was very good and they gave us a good service and price but we were not happy with the hotel. It was not worth staying hotel. It was centrally located so we had opted for that but it was very bad. I am staying in New Delhi. From New Delhi we have gone by road our own car. Mussoorie as a place is very good because it is very close to New Delhi. Location of the hotel was good. Appearance of the hotel was below average. Booking procedure was excellent. Hotel services were very bad. Rooms were also very bad. Food was below average but services were not good. Activities were not there so it was worst.
Stay was nice. Hotel is situated in good location, Hotel Outward and interior decoration was good. Well connected to the city, very close to sightseeing places. Room was neat and spacious. Basic Amenities were in good condition. No view from the room. Check-in and check-out was smooth. Staff service and hospitality was good and Quick. Food was available and it was good. Indoor and outdoor activities were not available. Overall stay was satisfactory. Suggestion is to improve quality of food and service.
I travelled to Mussoorie and stayed in the Mall Palace. This hotel was easy to locate and the surrounding of the hotel was good. The interior and exterior of the hotel was good. There was no delay in check-in and checkout process. I ate Indian food in the hotel restaurant and it was tasty, and the price was reasonable too. The service of the staff in the hotel was friendly and helpful. The room in the hotel was good and well maintained, with all basic amenities in working condition. Overall, the stay in the hotel was good and it was worth the pay.
It was a holiday trip with family and it was in the month of February. The destination was excellent and heritage. The hotel location was very good and it was very near to transport. The best way to reach by all transports because it's near to all connecting places. The hotel ambience was good mainly the exterior was so excellent. The receptionist was also very good and they were very responsive and cooperative and humble. The reception was so good and decorative. The room was excellent and everything was good and clean. TV, AC and bathroom also good and neat, all the facilities were available inside. The service was so good and immediate responses received. The food was very good and excellent. The quality and quantity and the way they serve the food was excellent. The complimentary WiFi was available. The overall stay was excellent
Booked through Goibibo and got the deluxe room with terrace for INR 952. The hotel is located around a km from the library bus stand, and hardly 500 m from the marketplace. The rooms were very spacious and view from the terrace was splendid. Situated just opposite the cable car station, so was able to see the cars going up and down from my room. The bathroom was spic and span with electric geyser. The best part was that there was no foul smell in the toilets. Hotel staff were courteous. We informed them beforehand that we would be checking in at 8 AM and they created no major issue while checking in. They told that "You do an early checkout by 10 AM the next day as you have done an early check in, else pay the early check in cost". Apart from this small issue everything else was good and no complaints at all. The quality of food was also good as we had Omelet and Gobi Paratha for breakfast the day we arrived. The rates are not to expensive. Going to recommend this place to my friends as well.
Mall Palace Hotel is ranked #18 among the 401 hotels in Mussoorie with an average rating of 5.4 out of 7. It is one of the 47, 2-star in Mussoorie. On HolidayIQ, it has a total of 103 photos, 392 text reviews and 4 video reviews. it is rated top for its Location, Destination and Room.
The online booking price of the hotel ranges between Rs 2,700 to Rs 2,900 per night. The hotel offer 25 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (46%) and Couple (39%) are the most common type of travellers that like to stay here. 49% of guests enjoy the hotel's relaxed environment, whereas 24% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.
Mall Palace Hotel is located at The Mall Road . Jawahar Aquarium (1 Km), The Mall (1 Km), Gun Hill (1 Km), Camel's Back Road (1 Km) and Christ Church (1 Km) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay.
Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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