Hotel Reviews of Snowcrest Manor

3.33
Vishal, Hyderabad | 27^th February 2008|
Hotel Review of Snowcrest Manor
Comments: Worst 4* hotel I have ever stayed.
Experience of hotel was very bad, except good food and prompt room service.
Hotel management is very poor.
Don't ever select this hotel if you are planing to visit in off-season.
View from room was excellent, as location of hotel is good.

Best Experience: 1) Room Service was prompt.
2) Food was ok.
3) Good view from room.
Worst Experience: 1) Hotel’s website mentioned all rooms of hotel are ’Centrally Heated’, but ground reality is none of them are centrally heated and
instead they give one small hot air blower in each room. Attached picture of the same.

2) They claim hotel to be 4 star, but it doesn’t qualify to be 3 star also. They even don’t have 24 Hrs power backup. Don’t you expect a 4 star hotel to have 24Hrs power backup???. When I reached there on 4th February 2008, there was some issue with power supply and as per their 'Rule' Generator will run Morning 6 to Morning 11 and Evening 6 till Evening 12. Even on repeated request to Hotel management they didn’t start generator on 4th feb Night and we were freezing in -7 degree temperature whole night. We will never forget that night full of nightmares. From next day thank god power supply restored, so we didn’t face same problem next day otherwise next day also we would be freezing whole night.

3) Hot water in hotel was dark yellowish just like someone urinated in bucket. Hotel management was gave clarification that as water was passing through water heater it is becoming yellow. Have you anytime heard that water will become yellow if passed through Water Heater? Attached Photo.

4) Furnishing is room is in very very bad shape. They don’t have any drawer in any side desk. Also the quality of furniture is so bad that you will feel that they have just put wooden planks in form of cupboards without finishing them at all. Attached photos. In Bathroom ventilation board is also broken and full of dirt. Attached pictures of the same. All rooms doors had 2 inches gap on bottom, so you can clearly hear all noise outside and so vice versa.

5) Package included BUFFET lunch and breakfast, but we weren’t provided that on buffet basis. Hotel management told that as this if off season they have only 5 room booked and out of that only 2 rooms has taken on package, so they will provide lunch and dinner only on order. As I fought a lot with management they gave me complimentary Breakfast and Dinner for one day at no cost as good service gesture. But my view point is they should clearly mention it before giving package to any guest that as they don’t have much people staying there in off-season they won’t provide food on buffet basis.

6) Toiletries in Bathroom were not of good standard. They had kept Rs. 1/- clinic plus sachet as shampoo. Do you expect this from 4 star hotel? Toilet soap also was not good.

7) Hotel management told that as good service gesture he is upgrading my room to Deluxe room instead of Standard offered in package. I can’t even imagine how bad will the Standard room be if Deluxe room itself is below 3 star standard.

8) Hotel Manager told Makemytrip.com through whom I booked this hotel, that he will talk to me personally, I even asked receptionist to ask manager to contact me, but he didn’t talk to me a single time though we were facing problems in hotel managed by him.

9) Hotel don’t have even pickup facility for guests. Not even on charged basis. When I called receptionist after reaching Manali, he said that as it snowed last night, you will have to shell out Rs. 500 for Gypsy to reach hotel, which is merely 2-3 Kms from Main town. Hotel management should take care of guests pickup and drop if requested, though on charged basis. After this incident we lost trust in hotel management and managed travel in and around manali ourselves.


5.89
Syed tufail, Bangalore | 09^th December 2005
Hotel Review of Snowcrest Manor
I had been on honeymoon package . it was one of my best place ever visited. The Hotel is on top most location and gives wonderfull view of surrounding area and hills especially rotang pass . The staff and services were very good ....

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5.89
Arya, Jamshedpur | 21^st October 2005
Hotel Review of Snowcrest Manor
Brilliant...

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5.56
sri, Bangalore | 12^th July 2005
Hotel Review of Snowcrest Manor
The staff were very courteous. They (along with the travel desk) were also very helpful with plan the itinerary. The service was prompt and inpeccable. Food was divine. I felt that the rooms, however, need as little facelift. Some of the furnitures seemed worn out. View from the hotel room is good. I would have enjoyed better if they had a balcony in every room. The hotel could do with an elevator....

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5.56
Abhijit, Mumbai | 06^th April 2005
Hotel Review of Snowcrest Manor
we visited the resort in FEB2005 there was very snowfall & the Resort was covered by snow the scenary around it was beutifull....

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5.22
Prakash, Jamnagar | 11^th October 2004
Hotel Review of Snowcrest Manor
Excellent food...

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5.89
vinita, Indore | 29^th July 2004
Hotel Review of Snowcrest Manor
Wonderful staff, very helpful. Marvellous setting and ofcourse the place - Manali is like a slice of heaven on earth! The resort added to the overall enjoyment of our stay....

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5.89
Vishal, Hyderabad | 28^th July 2004
Hotel Review of Snowcrest Manor
THis is a nice place for honeymoon. We enjoyed a lot there. want to visit again....

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6.33
Ashish, Delhi | 22^nd July 2004
Hotel Review of Snowcrest Manor
Never ever have I experienced such a stay before....

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