Marvel International Hotel, Darjeeling

Enjoyed our stay at Marvel . It was a home away home. We were a group of 20 members and the kids enjoyed staying there. The only thing is as we are south indian we couldn't get our food, but that is secondary. Hope to visit the same place once again.

Best Experience: We requested them to give the food in our taste and immediately they responded.

Worst Experience: No

We had a family stay in this Hotel from 8 to 10 April 2011. This Hotel had no standard over the name of Marvel Internaltion. The Delux category Rooms (4 Rooms) provided to us were bed smelling. There was no cleanliness. Rooms were though furnished but not upkeeped. Blankets on the bed were of torn condition, dirty and bad smelling. Towels were like floor cleaner "Poochas". Toilet were bad smelling and very dirty. There was no toilet paper in the wash Room. The food was not so delicious and un-tasty.

Best Experience: Nothing

Worst Experience: It was a terrible to note that the response of the Hotel Staff, Manager and Owner on our repeated request for services improvement was so ruddy and Manager straightway denied to provide the Toilet Paper and to change the Bed Sheet and Blankets provided to us. We had already paid for Breakfast of 10th April 12 and requested Catering Manager to Pack our Breakfast as we had to check out the Hotel at 0200 AM in the night for Bagdogra Air Port due to next day Strike in the Siliguri. I was very terrible to see on reaching air port that only 3 slice of Bread without Jam or Butter were packed and nothing was available to have breakfast for all 18 members of our tour. I was a very experience of us in this HOtel. God Bless them.