Reviews summary (115)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

Front Office
5.2 / 7
4.7 / 7
4.9 / 7
Food & Drink
5.1 / 7
5.6 / 7
5.5 / 7
5.4 / 7
4.7 / 7

Reviews (115)

1 Review

1 Review | 62 Readers

1 Review | 62 Readers

2 Reviews | 62 Readers

1 Review | 62 Readers

3 Reviews | 62 Readers

Top Reviews

Experience was good at this hotel

Posted 28 Mar, 2017

It was a holiday trip in the month of November 2016. It was an online booking through Goibibo. I would like to rate the destination as excellent since the places around was good. The hotel location was excellent since it was located near the back water. The appearance of the hotel was excellent as it was maintained very clean. Booking and front office was excellent as they were very good in handling and good to respond hence the check in and check out was on time. The services given by the staff were excellent as they were helpful and responsive in behaviour. The room at this hotel was excellent as it was spacious, hygienic and maintained well with all the required amenities in good condition. The food at this hotel was excellent as the taste and quality was good. The breakfast was complimentary and it was very delicious. I suggest this hotel to other travellers as it is a good hotel. The overall experience was good at this hotel.

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203 Reviews | 155230 Readers

Nice hotel with all facilities at moderate rate

Posted 29 Jun, 2015

The hotel located in the city centre, Vytilla is easily accessible and situated in a vast compound. Being on the banks of the lagoon the surroundings are well arranged with facilities like ample car parking, swimming pool, side-walk etc. The rooms are well maintained and being a hotel with more than 150 rooms, few may need slight repairs. I have stayed here several times for official purposes and must say that I enjoyed the stay here with the overall ambiance, the restaurant with nice cafe, the vast compound to walk around. The lobby with the view of the backwater. The calm and quiet atmosphere though situated near the Vytilla bus terminal. The excellent room service and the courteous staff are to be mentioned specially. They have a Wine & beer parlour which was earlier a full fledged bar but the guests coming there won't put at risk our privacy. The Managing Director and General Manager will be there to attend to our problems if we have any. For the rate they charge compared to the facilities they offer, the hotel is really worth.

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4 Reviews | 297 Readers

Improve in activities; Cooperative staff;

Posted 4 Dec, 2014

Overall, my experience was good in this hotel. It was a very nice hotel. They provided welcome drink on arrival. Hotel was very conveniently located. It was located very near to the main road. They had their swimming pool and running water. I went there by public transport. Pickup and drop facility was provided by them from Airport. It was around 20 km away from Airport. Appearance of the hotel from inside was very good and from outside it was good. Ambience was good. I was happy with the room. There was no problem in check-in and check-out procedure. Staff was very cooperative. They gave complimentary breakfast and it was good according to taste and quality. They had their own club. Location of the hotel was good. Look wise, it was very good. Booking and front office facility were also very good. Services were very good. Room was also very good. Food and drink was good. Activity was average. Cochin as a destination is a good place to go. I visited there with my family in November. It was a relaxing holiday. They can start some activities there. I will recommend this hotel to other travellers. It was reasonable. Swimming pool and maintenance should be there.

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1 Review

Neat and well maintained hotel

Posted 20 Sep, 2016

Everything was excellent in the hotel. Wi-Fi service was available in the hotel. The room provided by the hotel was neat and clean. All amenities were available in the room. The check-in and check-out was on time. The activities were not available in the hotel. The best part of the hotel was rooms. I would not suggest anything to this hotel.

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3 Reviews | 94 Readers

Great place for families

Posted 13 Jan, 2016

We opted apartments in mermaid for birthday celebrations. Great place for families to halt. Food but not that great. But you can a lot many places nearby. It's we close to vyttila bus hub. So traveling around Cochin will be more easy. And since it's near hub 24/7 night also will be like day.

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Mermaid Hotel is ranked #103 among the 1121 hotels in Kochi (Cochin) with an average rating of 5.1 out of 7. It is one of the 166, 3-star in Kochi (Cochin). On HolidayIQ, it has a total of 28 photos and 115 text reviews and is rated top for its Destination, Location and Appearance. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 2,200 to Rs 2,700 per night. The hotel offer 28 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (30%) and Single (27%) are the most common type of travellers that like to stay here. 39% of guests enjoy the hotel's relaxed environment, whereas 23% have rated the ambience as scenic nature.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Mermaid Hotel is located at Vyttila . Shiva Temple (3 Kms) is the most popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.

Other amenities include Restaurant, Laundry Services, Doctor On Call, Room Service and AC. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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