Kochi (Cochin) Hotels

Mermaid Hotel, Kochi (Cochin)

Mermaid Complex Kaniyampuzha Road Vyttila, Kochi

Ranked 79 amongst 839 hotels in Kochi (Cochin)

4.5/7 119 Ratings
Mermaid Hotel,Kochi (Cochin)
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Reviews (73)

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Experience Scale

Average rating

Front Office
5.1 / 7
Service
4.7 / 7
Room
4.9 / 7
Food & Drink
5.0 / 7
Destination
5.6 / 7
Location
5.4 / 7
Appearance
5.4 / 7
Activities
4.5 / 7

Mermaid Hotel Reviews


2 Reviews

"Conversation was not that much"

6.0/7
Posted 8 days ago

The food was good in the hotel. All types of food were available at the hotel. The check in and checkout was on time in the hotel. The room was neat and clean. All the amenities were provided in the room. All the activity was arranged by the hotel.

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2 Reviews | 1 Reader

"Allotted room was clean and neat"

5.4/7
Posted 8 days ago

I had visited this hotel for holiday purpose with my family. The destination of the hotel was very good. The booking and front office was good. The allotted room was clean and neat. The food quality and quantity was very good in the hotel. I would suggest this hotel to provide Wi-Fi facility in the room.

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Adra
3 Reviews | 79 Readers

"Hotel staff's was good"

5.0/7
Posted 8 days ago

The destination of the hotel was good. Everything was good in the hotel. I had visited this hotel with my family for personal trip. The overall experience was fine in the hotel. The hotel location was good. The behaviour of the staff's was good in the hotel. The food and drinks were available in the hotel.

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"Check in and checkout was not delayed"

5.5/7
Posted 9 days ago

The check in and checkout was not delayed. The hotel was located in the city. The hotel was good. The service at the hotel was on time. The hotel was very spacious. The staff's behaviour was very nice and helpful. The internet connection was provided in the room. The restaurant was available at the hotel. Everything was nice in the hotel. The food....

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Kannur
2 Reviews

"Superb location & good property "

6.3/7
Posted 10 days ago

When I am in Kochi my preferred property is MERMAID, Accessibility it scores high. Any time of the day or night it is reachable. Very good staff at the front desk and has a excellent travel desk. The restaurant and lobby and the picturesque surrounding is the icing on the cake. We had our international guests also staying at Mermaid including a leg....

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1 Review | 1 Reader

"Good experience & good location"

5.5/7
Posted 17 days ago

I had good time with my friends in the hotel. The location was good, with good ambience and this is the second time I am preferring this hotel for stay with my friends. Altogether, the review of the hotel is good. Will refer this to my friends and relatives.

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Taki
2 Reviews | 72 Readers

"Location is good but very bad service"

3.3/7
Posted 1 month ago

Hotel location is too good but the service and facilities are very poor .. Cleanless rooms with out basic requirements. Room was not leaned well and it seems as dirty

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1 Review | 2 Readers

"Waste of money "

3.3/7
Posted 1 month ago

Very bad room. For internet booking I think they allot very old room. Waste of money. Very good location. If they renovate, this will be one of the best hotel in Kochi. Morning only buffet was there. For a tea, charged Rs. 55 but it is not even good.

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1 Review | 2 Readers

"Good location but poor service "

5.3/7
Posted 1 month ago

The location is ideal for travellers and businessman. The hotel is located near the Transport Hub, it is good but the service is not so good. None asked us on any of our needs also, had to rely on Uber for all travelling needs as no Taxi or Rickshaw could be found near hotel.

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1 Review | 2 Readers

"Waste of money"

2.7/7
Posted 1 month ago

I never expected.. Worst experience in my life.. Thank god I only booked for one nit.. Swimming pool is not working. WiFi is not working... Bad smell.. I got vomi. Guys please don't take this room.

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Top Reviews of Mermaid Hotel


Cochin
34 Reviews | 77850 Readers

"Nice hotel with all facilities at moderate rate"

5.8/7
Posted 1 year ago

The hotel located in the city centre, Vytilla is easily accessible and situated in a vast compound. Being on the banks of the lagoon the surroundings are well arranged with facilities like ample car parking, swimming pool, side-walk etc. The rooms are well maintained and being a hotel with more than 150 rooms, few may need slight repairs. I have stayed here several times for official purposes and must say that I enjoyed the stay here with the overall ambiance, the restaurant with nice cafe, the vast compound to walk around. The lobby with the view of the backwater. The calm and quiet atmosphere though situated near the Vytilla bus terminal. The excellent room service and the courteous staff are to be mentioned specially. They have a Wine & beer parlour which was earlier a full fledged bar but the guests coming there won't put at risk our privacy. The Managing Director and General Manager will be there to attend to our problems if we have any. For the rate they charge compared to the facilities they offer, the hotel is really worth.

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Bangalore
4 Reviews | 297 Readers

"Improve in activities; Cooperative staff; "

5.4/7
Posted 2 years ago

Overall, my experience was good in this hotel. It was a very nice hotel. They provided welcome drink on arrival. Hotel was very conveniently located. It was located very near to the main road. They had their swimming pool and running water. I went there by public transport. Pickup and drop facility was provided by them from Airport. It was around 20 km away from Airport. Appearance of the hotel from inside was very good and from outside it was good. Ambience was good. I was happy with the room. There was no problem in check-in and check-out procedure. Staff was very cooperative. They gave complimentary breakfast and it was good according to taste and quality. They had their own club. Location of the hotel was good. Look wise, it was very good. Booking and front office facility were also very good. Services were very good. Room was also very good. Food and drink was good. Activity was average. Cochin as a destination is a good place to go. I visited there with my family in November. It was a relaxing holiday. They can start some activities there. I will recommend this hotel to other travellers. It was reasonable. Swimming pool and maintenance should be there.

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Kannur
2 Reviews

"Superb location & good property "

6.3/7
Posted 10 days ago

When I am in Kochi my preferred property is MERMAID, Accessibility it scores high. Any time of the day or night it is reachable. Very good staff at the front desk and has a excellent travel desk. The restaurant and lobby and the picturesque surrounding is the icing on the cake. We had our international guests also staying at Mermaid including a legendary Mime artist from Switzerland Markus and his troupe. The article attached and the photo is of MARKUS and he was interviewed and photographed at MERMAID.

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Chennai
2 Reviews | 61 Readers

"Great place for families"

5.9/7
Posted 7 months ago

We opted apartments in mermaid for birthday celebrations. Great place for families to halt. Food but not that great. But you can a lot many places nearby. It's we close to vyttila bus hub. So traveling around Cochin will be more easy. And since it's near hub 24/7 night also will be like day.

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1 Review | 5 Readers

"Overall good hotel in a silent place "

6.7/7
Posted 4 months ago

Nice hotel. Services are good. Very silent and good place. Rooms is also very nice. Food is good. We were in need to have lakeside room but they did not provide it. Otherwise overall very good hotel.

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Mermaid Hotel Overview

Mermaid Hotel is located in Vyttila, Cochin. The hotel was opened to guests in 2001. The hotel is 32 km away from Cochin International Airport. The nearest railhead is Ernakulam Junction Railway Station, which is 4 km away. It is 6 km away from the Main Bus stand.

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