Munnar Heritage Residency, Munnar

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Ranked 263 of 624 hotels in Munnar

Reviews summary (33)

Best time to travel

Preferred with

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Experience Scale

Average rating

5.5 / 7
5.1 / 7
4.9 / 7
Front Office
4.7 / 7
4.7 / 7
4.8 / 7
Food & Drink
4.5 / 7
3.4 / 7

Reviews (33)

2 Reviews

Tariff was high

Posted 7 Jul, 2017

I went to Munnar it was a family trip. I went there in the month of December 2016. I booked it online. The room was very small and the bathroom was unhygienic. The room amenities were poor. The location of the hotel was extremely good. The appearance of the hotel was good. The front office staff was very cooperative and the service was on time. My suggestion to the hotelier: Improve the condition of the rooms. Overall the tariff of the room was very expensive.

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8 Reviews | 606 Readers

Good hotel with helpful staff

Posted 19 Jan, 2016

It's located in Devikulam, 7 km, down Munnar. An very good hotel. The people are very helpful at any odd times. They have kitchen and you can cook your own food. The place is away from city traffic and a calm and quiet and very picturesque place. The perfect place to stay in Munnar at economic costs. You can travel up to Munnar at anytime uphills.

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2 Reviews | 145 Readers

Well-maintained & good surrounding

Posted 20 Jan, 2015

I travelled to Munnar and stayed Heritage Resort for a business purpose with my family. The hotel was conveniently located but it was outer city. The surroundings of the hotel were good and maintained. The behaviour of the staff in the hotel was helpful and friendly and they were quick in service. There was no delay during check-in and check-out process as it was done on time. The room allotted to me was good and maintained with all basic amenities in working condition. They used to clean the room and restroom on daily basis. The internal and external appearance of the hotel was well kept. I ate food in the hotel restaurant but varieties were less so need to improve it. There were some activities for kids, and the sightseeing was arranged by our own. Finally the destination to Munnar was good and they stay in the hotel was also good and it was worth paid.

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1 Review | 183 Readers

Good and friendly staff service

Posted 27 Oct, 2014

Location was very good and easily located, it was 60 kms from Cochin. The destination was awesome. It was very peaceful and good. It was a pleasure holiday trip with friend's. The overall experience was good. The room was neat and well maintained. Staff and service was good and friendly. Service was on time. Appearance was good. Indoor games were there. Check-in and checkout did not take much time. Food was good. No activity. All amenities were there in the room and all were working properly. Mountain and Lake View were there. Hotel is recommended to others. It was value for money.

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2 Reviews | 332 Readers

An average hotel ; average maintenance

Posted 1 Oct, 2014

The location was not so comfortable. The behaviour of the staff was good and friendly. They were quick attentive and the service provided by them was satisfactory. The appearance of the hotel both interior and exterior was average. The room given to me was very spacious, neat and clean. The room was well maintained. All the amenities were working well. The food was good to have and hygienic. There was no problem in check-in and check-out. There were no any activities provided by the hotel. The overall stay was average.

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3 Reviews | 506 Readers

Nice hotel with decent service

Posted 8 Sep, 2014

Location wise hotel was perfect. Ambience of the hotel was good. Hotel was well maintained and clean. Overall and everything was nice in the hotel. I did book it easily. They did provide welcome drink. Reception people were friendly. Hotel services were decent. Staff of the hotel was professional and friendly. Hotel room was spacious and well furnished. Room was facilitated with TV, geyser, coffeemaker, blanket, etc. Candle light dinner facility was arranged by the hotel. I took veg food thee it was fine but varieties were limited. Munnar place is wonderful destination for travelers. It was my honeymoon trip in the month of June. I used only Campfire activity other extra available but I did not use. I belong from Bangalore city. I will recommend this hotel for other travelers.

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2 Reviews | 304 Readers

Excellent appearance and good rooms

Posted 14 Aug, 2014

I went there under package and it was very nice. Appearance of the hotel was really good. Interior of the hotel was also good. I travelled there with my family in October 2011 and it was a comfortable stay for us. Booking was done through online. We took 3 rooms there. Room was good. TV, geyser, and all other amenities were provided in the room. We prefer non-veg food there. I was happy with the food. Staff was good. They were helpful and friendly. We did not have time for activity. It was a relaxation trip. Location wise, it was very good. Appearance wise, it was excellent. Booking and front office service was average. Staff service was very good. Room was excellent. Food and drink was good. Activities were average. Munnar as a tourist place is excellent.

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2 Reviews | 6394 Readers

Good experience; nice view and activities

Posted 8 Jun, 2014

We are group of 5 staying in a cottage. It was a nice experience, especially the view of the mountains which can be viewed from the courtyard or even through the window. The scenery on a mist covered dawn was mesmerizing, the resort offers a variety of activities such as night treks etc. Unfortunately we were not able to enjoy that, the overall experience was good.

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1 Review | 391 Readers

Fine hotel

Posted 16 May, 2014

I stayed for two days here. It was a relaxed trip. I reached the hotel by cab. Check in and check out processor was easy. Location was average. Inner and outside look of the hotel was up to the mark. Services were fast and on time. Rooms were neat and clean. TV, geyser and other basic amenities were available. They did not provide food. I preferred my food from outside. I did not see any indoor and outdoor activities. Munnar destination is nice for visit. I will recommend this hotel for my friends.

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1 Review | 483 Readers

Service was good, clean rooms and food was average

Posted 24 Jan, 2014

I stayed for 2 days in a premium cottage with my wife on my honeymoon trip. The service was good, clean rooms and food was average. The view from cottage was amazing. Close to nature and away from city life. I really enjoyed my stay. For a budget hotel, it is okay with no internet connection, outdoor activities at the hotel. If someone is planning a romantic trip then this is an ideal location.

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Top Reviews

3 Reviews | 3788 Readers

Stayed here for Easter Sunday. The employees were...

Posted 26 Oct, 2012

Stayed here for Easter Sunday. The employees were brilliant(ALWAYS SMILING ) with my kids, giving them Easter Eggs & making them feel special. This is a great heritage resort ,if you are just looking for a good comfortable clean spacious room to sleep & the price is good. The breakfast is good although it can get very busy but again the employees seem to cope well with it.they have arranged a trucking that was amazing experience ,the view from my room tothe tea valley, i love that. the staffs were really friendly. i saw that there were one campfire party going, it wood be great if they have a wooden cottage,totally it was awesome,it is highly recommended give it a try ................LOVE IT ............WILL COME BACK

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1 Review | 1706 Readers

Good experience

Posted 31 Mar, 2012

Had a very quiet and beautiful time.the place is very green and beautiful,hilly and you can see the city from top of the hills.The food was very good with good services and i enjoyed the trucking a lot through the rough munnar hilly ways..... Jimins London

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1 Review | 1799 Readers

Nice experience

Posted 16 Mar, 2012

Best place for honeymooners, Thanks to the resort management for making our honeymoon wonderful, Cant forget the candle light Dinner in open restaurant. Best moments ever.

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1 Review | 1349 Readers

Nice experience

Posted 11 Mar, 2012

The resort itself gives you 100% privacy. Very good view from the cottages.

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7 Reviews | 9184 Readers

Good hotel

Posted 23 May, 2012

it is really good. had nice experience staying the hotel.people working there are very co operative and always helpful.the rooms are good but they need to improve on the is nice an different

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Munnar Heritage Residency is ranked #263 among the 624 hotels in Munnar with an average rating of 4.7 out of 7. It is one of the 50, 2-star Resorts in Munnar. On HolidayIQ, it has a total of 22 photos and 33 text reviews and is rated top for its Destination, Location and Appearance.

The online booking price of the hotel ranges between Rs 7,700 to Rs 8,100 per night. The hotel offer 21 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (42%) and Couple (33%) are the most common type of travellers that like to stay here. 58% of guests enjoy the hotel's relaxed environment, whereas 25% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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