The Elgin Nor-Khill, Gangtok

Ranked 16 of 686 hotels in Gangtok

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  • The Elgin Nor-Khill -
    Mahua Roy
  • The Elgin Nor-Khill - The interiors at Norkhill Hotel
    The interiors at Norkhill Hotel Mahua Roy
  • The Elgin Nor-Khill -
    Abdulhamid Shaikh
  • The Elgin Nor-Khill -
    Abdulhamid Shaikh
  • The Elgin Nor-Khill -
    Mahua Roy
  • The Elgin Nor-Khill - The interiors at Norkhill Hotel
    The interiors at Norkhill Hotel Mahua Roy

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What travellers are saying about this hotel

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Reviews summary (197)

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Experience Scale

Average rating

Destination
5.9 / 7
Location
6.0 / 7
Appearance
6.0 / 7
Front Office
5.9 / 7
Service
6.0 / 7
Room
5.9 / 7
Food & Drink
5.7 / 7
Activities
4.4 / 7

Reviews (197)


2 Reviews

11 Reviews | 1 Reader

Mumbai
6 Reviews | 3 Readers

Comfortable rooms to stay

5.4/7
Posted 4 Mar, 2017

A very good city to visit. It was early in the month of March I visited this place for a holiday trip with my family. The hotel location was good. The location surrounding was good. I took the car to reach the hotel. The outlook of the hotel was appealing, the interiors were good. Front office was also good. The staff's were polite. It was an online booking. There was no delay during the check-in and check-out. Rooms were very spacious, everything was almost working. WiFi was available. The food and drink was good to taste. The complimentary breakfast was good. The service could have been made faster. The other activities of the hotel were average. The overall experience in the hotel was good.

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1 Review | 1 Reader

Worst hotel and my stay was uncomfortable

1.8/7
Posted 27 Feb, 2017

I stayed in this hotel in the month of February 2017. It was personnel trip. The destination of the hotel was good. My hotel location was not good, since it was not conveniently located. The look of the hotel was not good, as it looked old. There was no reception in the hotel. I booked the hotel through online. Hotel service was terrible, as there were not even one staff. The room allotted to me was not good, while it was not clean. I did not take food in the hotel restaurant. There was free WiFi facility in the hotel. Overall experience at this hotel was very terrible.

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17 Reviews | 5 Readers

3 Reviews | 15 Readers

Kota
3 Reviews | 1 Reader

Polite staff and good services

5.0/7
Posted 20 Oct, 2016

My overall experience at this hotel was excellent as it was my relaxation trip with my family. The hotel is located conveniently hence there were no difficulties in finding it. The location and appearance was good and the staff were polite and very helpful and the room allotted to me was good with all the amenities in functioning condition. There was no delay during sign in and sign out process and the hotel is worth for the money and I surely suggest this hotel to other travellers.

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2 Reviews | 2 Readers

Staff's were well behaved

5.5/7
Posted 14 Oct, 2016

The staff's were well behaved in the hotel. The location of the hotel was good. The transportation facility was not provided by the hotel. The check in and checkout was done on time at the hotel. There was no suggestion for this hotel. The garden was available at the hotel. I had booked room at the hotel by online. I had visited this hotel with my family for holiday trip. All the facility was provided in the room.

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Top Reviews


1 Review | 20 Readers

A perfect hotel with nice rooms

5.9/7
Posted 18 Jun, 2015

It was a perfect hotel with nice rooms. It can be highly recommended. They had a lovely heritage look internally and externally as well. The historical things were maintained well. The hotel was well maintained and had all the basic facilities. The room had all basil amenities and all were working fine. Their hospitality was good and I had a good stay there. The view from my room was just okay. The cleanliness of the room was done on regular basis. The food was served in buffet system. There were no activities provided by the hotel. It was a relaxation trip with family. The hotel was conveniently located near to the city. The staff were also very friendly.

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1 Review | 85 Readers

Fine location but no activities available

5.3/7
Posted 7 Jan, 2015

The overall experience in this hotel was admirable but I was not happy with the dining hall, which was in entrance. This was an official trip went for one day in the month of August. The hotel was located in the fine location. The interior and exterior appearance of the hotel was in traditional look. The environment of the hotel was beautiful with the gardens view. The staff in the hotel were friendly also quick to respond. There was no delay in check-in and check-out process. The room allotted to me was good along with daily cleaning. Cleanly maintained bed sheets and pillows were good particularly football ground view from the room was perfect. Mainly washrooms have hygienically maintained along with good hot water facility. I had only breakfast in the hotel, which was very good but most of the time we had our food outside the hotel. There were no activities sponsored by the management. I suggest changing the dining hall from entrance to other place. I refer this hotel for other travellers also.

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Mumbai
3 Reviews | 1530 Readers

Poor food quality & need to improve a lot

4.6/7
Posted 28 Jan, 2016

After a great stay at the more remote but very beautiful Pandim Pelling hotel from the same Elgin group, I was expecting an even better experience at this Gangtok heritage hotel of theirs. We were looking for atmosphere, and a leisurely time, which is why we picked this. The location is unique, it overlooks a football stadium and it is a pleasure to watch the teams practice in the cold air as you sip your hot tea. It is also close to the main market that has lots of shopping and dining options We got a suite room in the heritage building and it was beautiful. The staff always tried to help. But that is it, that's the best I can say It has royal history, famous people have stayed there (Dalai Lama) but it is living on faded glories. The heritage certificate in the lobby clearly shows that the validity date has lapsed and so has the maintenance Staff wear uniforms that are soiled and smell. Buffet service is very slow and poorly coordinated (Rotis arrive as the subzi finishes, you get the idea ). The quality of the food is poor. Aloo-puri-idli stuff. Like a wedding/railways caterer from 'middle India' 15 years ago. All drowning in oil. The menu perhaps reflects their majority clientele. Can't be sure. India has evolved but this hotel has not. The bonfire in the lawns was welcome, but not the loud music till about 10 pm - we weren't expecting 'party music' in a hill resort hotel If you are planning to check-out early in the morning, you may not get staff to complete the billing and there was confusion on paying by credit card for transportation services arranged through the hotel - they wanted cash only but finally accepted a credit card I would request the owners/promoters to invest in and revamp this hotel and upgrade the quality of the staff and the menu. The hotel needs to decide it's positioning. It can be a lot better and it would be a great pity to let it slide.

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1 Review

Pleasant stay

5.6/7
Posted 28 Sep, 2016

The location of the hotel was good. The hotel was located in the city. The appearance of the hotel was good. The booking facility was good in the hotel. The overall service of the hotel was good. There was no delay in check in and checkout. The allotted room was nice in the hotel. The food quality was good in the hotel. The activities were not arranged by the hotel. The WiFi facility was not good in the hotel. I had visited this hotel with my family. I would recommend this hotel for upcoming travellers.

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Nagpur
1 Review

Very Good

5.4/7
Posted 28 Jul, 2016

The overall experience of the hotel was good. The hotel location was nice. I didn't face any problem in this hotel. I had faced problem in check in process. The reception was friendly. All amenities were provided in the room. The activity was not available in the hotel. I had visited this hotel for family trip. I would recommend this hotel for upcoming travellers. I don't have any suggestion for this hotel. The parking facility was good. The food quality was excellent.

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Overview

www.elginhotels.com

The Elgin Nor-Khill is ranked #16 among the 686 hotels in Gangtok with an average rating of 5.7 out of 7. It is one of the 18, 4-star Heritage Hotels in Gangtok. It is part of the "Elgin Group of Hotels" chain of hotels in India. On HolidayIQ, it has a total of 40 photos and 197 text reviews. it is rated top for its Service, Appearance and Location. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 13,500 to Rs 14,400 per night. The hotel offer 27 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (52%) and Couple (25%) are the most common type of travellers that like to stay here. 53% of guests enjoy the hotel's relaxed environment, whereas 18% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

The Elgin Nor-Khill is located at PS Road . Palzor Stadium (1 Km), White Hill (1 Km), Ridge Park and Flower Show Exhibition Complex (1 Km), Thakurbari Temple (1 Km) and Flower Show Museum (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Restaurant, Laundry Services, Travel Assistance and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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