Fortune Resort Grace Reviews

Overall experience was average. Rooms were not ready even at 2 pm when the check-in time is 12 noon. Many basic facilities like fridge, kettle etc didn't work in the room. Had to request 3 times to get the kettle changed.

Best Experience: Hotel's location is very good as it is very close to start of Mall road, yet accessible by car throughout the day.

Worst Experience: Staff service can be a lot better.

It was a good experience overall. But due to hilly area the open space was less. Landscape could have been better.

Best Experience: The valley view from the dining area in the night.

Worst Experience: parking area was too small and hence clustered.

Overall it was a dissapointing experience from a hotel of such reputation. Food expectations were a lot higher after reading the reviews of the hotel. Also the rooms were very small and an even smaller balcony for which they charge extra as compared to normal room which is not at all worth. Nobody showed around the hotel when we checked in so we didn't know any facilities the hotel had if any. During the breakfast they were courteous enough to ask if we needed anything but nobody cared to fulfill our needs . The only thing worth mentioning are the room service staff which were prompt in there service and the location of the hotel. Rest is pretty forgetful.

Best Experience: Room service guys and the location. Nothing else

Worst Experience: Many. To start with the worst one 5.40 in the morning the pipe of geyser started leaking and water started falling down . Then during breakfast the staff kept asking if we needed anything but never brought anything. The second room we were alloted had a broken kettle to start with and some broken furniture.

ok , where do i start , the place is beautiful, the stay went very peacefully, did not feel like comming back, the climate was ideal for us to beat the sun , the food was very nice , the staff was warm, the service was very fast , so there was no scope for complaints, the cleanliness was and added plus point, the stay was good.

loved the place , the property might not come across to be really huge, but i must say it was a really nice stay, the place was flawless, thats how clean it was , the food was great, the service was at its best, the rooms were spotless, the stay was a good experience.