Pune Hotels

Phoenix Hotel, Pune

Opposite Army Sports Institute Koregaon Park

Ranked 47 amongst 1388 hotels in Pune

5.5/7 182 Reviews
Phoenix Hotel,Pune
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Reviews (182)

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Experience Scale

Average rating

Front Office
5.3 / 7
Service
5.5 / 7
Room
5.6 / 7
Food & Drink
5.6 / 7
Destination
5.6 / 7
Location
5.9 / 7
Appearance
5.5 / 7
Activities
4.6 / 7

Phoenix Hotel Reviews (182)


3 Reviews

2 Reviews | 2 Readers

2 Reviews | 16 Readers

"Services and accessibility"

4.4/7
Posted 22 Jul

Very bad wifi connection, even phone network was poor, which is the essential service required now a days... Every time i have to use my phone, i have to come out of my room, not only me, have seen many guests suffering with the network issue. Thanks

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Posted by the Hotel Management

2017-08-03 19:23:51

Dear Guest,
Thank you for taking your valuable time to write to us. Appreciate you bringing this matter and the opportunity to address your feedback. We do take pride in catering to our guests’ needs the best way we can. We regret for the inconvenience faced during your stay with us.
Kindly be assured that this issue has been taken up with utmost seriousness with the respective department to ensure non-recurrence. We request you to treat this as a one-off incident and allow us another opportunity to serve you better.
Along with our team, we certainly looking forward to welcoming you again and assure you of our best services at all times.


Top Reviews of Phoenix Hotel


Mumbai
5 Reviews | 11198 Readers

"I have been moving in and out of Pune for work sin..."

6.0/7
Posted 2 Oct, 2009

I have been moving in and out of Pune for work since the past 2 months. I have tried various hotels - Woodland (at Sadhu Vaswani Chowk on Pune station), Ambassador (Model Colony, Shivaji nagar) and Phoenix (near ABC farms at Koregaon Park). This has been by far the best hotel I have stayed at in Pune. They have the friendliest staff, with the manager always more than willing to help out with any issues you might have. At Rs. 3300 per night (negotiable) for a semi-deluxe room which comes with an attached balcony, this place has free wi-fi connectivity and a good breakfast spread in the mornings that comes with the package. The rooms are spacious and they have a big screen TV. I would have liked it though, if they had DTH rather than cable TV coz the picture quality is quite sad. The bathrooms are good with hot water available throughout. Each room has a safe to keep your valuables in. And even when I left my high end camera on the bed and went off to work, I was happy to find it when i came back even after housekeeping had finished cleaning the room. Quite an honest lot. The only problem you might face here is if you are staying in Pune for business, as it is not conveniently located. If you need a rickshaw, you have to tell the reception to call for one. However, if you are in Pune for a good break, and like having Koregaon Park close to you, this is a great place. For me personally, I chose good service and good food over location and I’m very happy with the hotel.

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Pune
8 Reviews | 2406 Readers

"Memorable stay & great location"

5.6/7
Posted 19 Nov, 2015

Wow! What a memorable stay in the hotel. I enjoyed and unbelievable time here. The location of the hotel was great. The office and the service was best. Awesome food and drinks, the room was very nice. This was my best experience to stay with my friends. You must visit the hotel at least once.

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Mumbai
3 Reviews | 5258 Readers

"Good hotel"

6.0/7
Posted 8 Feb, 2012

It is a very good hotel.We usually go to this hotel regularly and obviously its our first choice. Great hotel..had a nice time. recommended to all

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Pune
1 Review | 55 Readers

"A professional place to party; Tasty food"

6.5/7
Posted 20 Apr, 2015

Visited here for an friends birthday party. Rooms consists of good property, larger with soft sofa. Food from restaurant is tasty with different varieties. Service of food in buffet is awesome, if anything is getting over, they will quickly fill it as soon as possible. Beverages supplies staff are wonderful. Even the malls are located very near to this hotel. We enjoyed a lot in party.

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Ahmedabad
2 Reviews | 100 Readers

"Appearance of the hotel was good"

5.4/7
Posted 2 Feb, 2016

The hotel was located conveniently. The hotel was located close to the city. I had no difficulty in finding the hotel. The hotel was 7-8 kms away from the railway station. The staffs at the hotel were friendly. They were quickly attending the requests. The appearance of the hotel was good. I had not faced any delay at check in and checkout. I was happy with the room allotted to me. The room was spacious, neat and clean. The furnishings in the room were neatly maintained. There was no view from my room. Hot water facility was provided for all the time. The room was cleaned regularly. The bathroom was neat and clean. I had taken the breakfast from the hotel which was served as complimentary.

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