Darjeeling Hotels

Pineridge Hotel, Darjeeling

The Mall, Chowrasta,Darjeeling

Ranked 64 amongst 397 hotels in Darjeeling

4.7/7 830 Ratings

Reviews (483)

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Experience Scale

Average rating

Destination
5.7 / 7
Location
6.0 / 7
Appearance
4.8 / 7
Front Office
4.9 / 7
Service
4.1 / 7
Room
4.4 / 7
Food & Drink
3.9 / 7
Activities
3.7 / 7

Pineridge Hotel Reviews


"The service was not good"

2.3/7
Posted 7 days ago

Restaurant was not available in the hotel. The activity was not available in the hotel. The facility was not good. The maintenance was not good. The service was not good. The parking facility was not available in the hotel. I had visited this hotel for personal trip. I had booked the room on the spot. I would not recommend this hotel for upcoming travellers.

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1 Review | 2 Readers

"Good experience "

4.6/7
Posted 7 days ago

I had visited this hotel for family trip. The hotel was located in the city. It was an old building. The ambiance was good. The overall service was average. The room was good. The carpet was not clean in the room. I didn't taste food from the hotel. The activity was not arranged at the hotel. I had booked the room by online.

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"I didn't face any problem"

5.3/7
Posted 7 days ago

The overall experience was good. The hotel was located inside the city. The appearance of the hotel was clean and well-maintained. I didn't face any problem during check in and check out. The service was on time. The room was clean and spacious. I didn't take food from the hotel. The activities were not available in the hotel. I had booked the room on the spot. I had visited this hotel for official purpose. I would recommend this hotel to upcoming travellers. I don't have suggestion for this hotel.

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"The staff was friendly"

4.8/7
Posted 7 days ago

I had visited this hotel for official trip. I didn’t taste the food in the hotel. I didn’t check the activity in the hotel. The room was booked by my friend. The complimentary service was not provided in the hotel. The room was okay. All amenities were provided in working condition. The staff was friendly. The hotel was located nearby the bus stand. I would suggest this hotel to provide complimentary breakfast. I would recommend this hotel for upcoming travellers.

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1 Review | 2 Readers

"The activities were not available"

5.0/7
Posted 7 days ago

I had visited this hotel with family. The location of the hotel was good. The hotel was old model. The check in and checkout was on time. The complimentary food was not given by the hotel. The room service was not provided by the hotel. The room was clean and spacious. All the amenities were in working condition. I didn't take food from the hotel. The activities were not available in the hotel. I would suggest this hotel to provide room service. I had booked the room by online.

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"Good hotel "

5.3/7
Posted 9 hours ago

Location is good. Service is average. Rooms need improvement. Food and drinks average. Needs to improve a lot. Fire place inside the rooms are excellent. Weather is excellent. Food is excellent. Liked Chinese and continental food. Chilled weather. PINERIDGE Hotel is average. Beds are not good. Staff and service average. No restaurant is there. Needs to set up a good restaurant.

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"Location was very good"

4.9/7
Posted 7 days ago

The location of the hotel was very good. The parking place and garden was available. There was no problem in check in and check out in the hotel. The hotel staff behaviour was fine. The room was spacious and clean. All the basic facility was provided in working condition. The Wi-Fi facility was provided in the room. The food facility was not there in the hotel. The activity was not available in the hotel. I had visited this hotel with my family for relaxation trip. I had booked the room directly.

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"The experience was nice"

3.9/7
Posted 7 days ago

The overall experience of the hotel was nice. The location of the hotel was very good. There was delay in check in and check out. The booking and front office was terrible. The appearance of the hotel was okay. The service of the hotel was on time. The allotted room was spacious and average. I had booked this room online. The complimentary breakfast was not provided by the hotel. The activities were not arranged by the hotel. The destination of the hotel was very good. I had visited this hotel with my family and friends. I would suggest this hotel to improve the service.

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Bangalore
1 Review

"Friendly staff with good rooms"

5.1/7
Posted 7 days ago

I had visited this hotel with my family. I had booked the room by online. The hotel was located inside the city. The cab facility was available in the hotel. The appearance of the hotel was good. The hotel looks like new. The parking was not there. The garden was available in the hotel. The check in and check out was on time. The staff were friendly. The service was quite delayed. TV and Wi-Fi was given but geyser was not there. I didn't take food from the hotel. The activities were not conducted by the hotel. The complimentary food was not given by the hotel. The sightseeing was arranged by the hotel. I don't have any suggestion for this hotel. I would recommend this hotel to travellers.

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"Friendly staff with good rooms"

4.9/7
Posted 7 days ago

The service was not good. The staff were friendly. The room was spacious and clean. The room facility was not good. There was no delay in check in but while check out it was delayed. I had booked the room by online. The activity was not available in the hotel. The food was not available in the hotel. The hotel was located inside the city.

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Top Reviews of Pineridge Hotel


1 Review | 358 Readers

"Comfortable Living at a heritage building "

5.9/7
Posted 3 years ago

Writing a review about the Pineridge Hotel is different. It’s like writing a review about your own home. That's what this hotel has been to me during all these years whenever I've traveled to Darjeeling. Pineridge is unique in its location - its right on the Chowrasta!!! For the uninitiated, the Chowrasta or the Mall is the heart of Darjeeling town. Located on top of Nehru Road, this is a nice flat land where tourists and locals come to lounge in the sun, take a seat on one of the many benches along the periphery, and watch the wonderful views of the mountain peaks and valleys all around. If you want to feel the real vibe of Darjeeling, watch people and activities, this is the place to come. And this is right outside your Hotel. Chowrasta is just one step away from the hotel lobby. Pineridge Hotel is now a heritage building which retains beautifully the architecture of the British colonial days. As you enter the hotel through the huge heavy teak wood doors with glasses, you will see a large antique mirror in front and the reception counter on the right. From the reception and the lounge area, there is a long carpeted corridor with wooden paneling on the wall, and as you walk along the passage, look around and see the high ceiling, you can feel the intricacies of the colonial architecture. Rooms are large and have teak wood and mahogany furniture that are mostly antique. There is a dressing table with an oval mirror with carved mahogany wood and an antique chair. The large wooden cupboard has a full size mirror. The rooms also have a sofa and a table where you can relax and have your tea. Rooms are carpeted and also have fireplaces. There is a TV in the rooms with standard cable channels. The staff is always available for you for anything you may require to make your stay comfortable and this is helpful especially for first-timers to Darjeeling. Suraj and his colleagues are always there to answer all your queries and arrange for any assistance that you may require. I highly recommend the Pineridge Hotel to anyone fancying a trip to Darjeeling. I promise it will be your most memorable one.

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Mumbai
1 Review | 1 Reader

"Good hotel to stay"

7.0/7
Posted 5 months ago

The hotel was good. I had visited this hotel with group. The room facility was not good. The activity was available in the hotel. The service was good. The check-in and check-out was done on time. The parking facility was provided in the hotel. I don't have any suggestion for other travellers.

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Delhi
8 Reviews | 6660 Readers

"Needs Improvement "

4.5/7
Posted 1 year ago

Have stayed in Pineridge Hotel, Darjeeling, several times. The location is very good, just besides the mall, so shops, restaurants, etc are a stone's throw away. The rooms are okay, some of the rooms feature antique furniture (though not in very good condition). No WiFi, or play area for children. There is a small open area, though not very clean. The service is not up to the mark, tea/coffee often takes about 30 mins to be delivered - and sometimes requires a reminder. The breakfast (toast and omelette) was served without any cutlery (spoon or fork). We waited for about 15 mins for them and then ate with our hands as we were getting late and couldn't wait any longer. Didn't have lunch or dinner, so can't comment on the cooking. Some facilities need to be improved, like a few more plug points for charging phones/laptops etc would be welcome. The room had just one (apart from the TV plug), so you couldn't charge 2 phones simultaneously. The geyser was another problem, the water flow from the hot tap was a trickle, so it took a lot of time and waiting. Overall the hotel scores due to the location, but needs to improve service for a pleasant stay.

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"Overall good experience "

6.3/7
Posted 6 months ago

There was no activity arranged by the hotel. I had visited this hotel with my family. The overall experience of the hotel was good. The location of the hotel was nice. The garden was not available at the hotel. It was a good hotel. The room was neat and clean. All the amenities were provided in the room. The service was on time in the hotel. The check-in and check-out was on time in the hotel.

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Delhi
1 Review | 12 Readers

"Excellent hotel with superb rooms "

6.3/7
Posted 12 months ago

It was a dream stay. The hotel was right on the mall. We thought that we were in the mall whole day. We enjoyed the sunrise everyday from the hotel and also from mahakal temple. Besides the hotel room was superb. The big room, location furniture got us in the old days. Colonial feelings were smelt there. There was a complete privacy also. Only wish there was a moderate restaurant was there for food. But we loved the hotel. I wish I go there once again.

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