Darjeeling Hotels

Pineridge Hotel, Darjeeling

The Mall, Chowrasta,Darjeeling

Ranked 98 amongst 397 hotels in Darjeeling

4.8/7 492 Reviews
Pineridge Hotel,Darjeeling
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Reviews (492)

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Experience Scale

Average rating

Destination
5.7 / 7
Location
6.0 / 7
Appearance
4.7 / 7
Front Office
4.9 / 7
Service
4.1 / 7
Room
4.4 / 7
Food & Drink
3.9 / 7
Activities
3.7 / 7

Pineridge Hotel Reviews (492)


Kolkata
2 Reviews

"Hotel stay"

2.5/7
Posted 3 months ago

Pineridge is over of the worst hotel that I have come across. Let me tell you why. Firstly in location like a hill station, the hotel doesn't have running hot water 24*7. The geyser is turned on only at 8am and turned off at 11am. No hot water at night. When you are visiting a hill station, you need to start early and hence need hot water atleast by 7, but they turned it on 8 and the water would take another hour to be ready. Secondly, they don't provide any drinking water at rooms. We only had to rely on package mineral water which we had to buy. Thirdly, there is no room service, no proactive cleaning done for rooms. Also the rooms are dirty and not well maintained.

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Kolkata
3 Reviews

"Average"

4.6/7
Posted 3 months ago

Location of the hotel is good. But, services are not that good. People are reception will as for more money that the rate for car books. I asked for room heater but, they did not paid attention on the first day and on second day, they said high very high rate for room heater. Bedsheet was tattered.

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Jaipur
3 Reviews

"Hotel pine ridge at Darjeeling"

3.5/7
Posted 3 months ago

The hotel needs immediate renovation. Toilets are not up to the mark .. Room services also not good. The location is fantastic. But the room heating system not good and kitchen facility was not provided. I would not suggest this hotel to my friends .. With a little care these problems can be taken care off. Even we asked for the fire place facility which took 500 rs for an evening

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Mumbai
4 Reviews

"Convenient hotel with good services"

6.6/7
Posted 3 months ago

My stay and experience was good at this hotel. The location of the hotel was good and convenient in travelling. The appearance of the hotel was good and the staff members were good in services and friendly too. The food at this hotel was very good in taste and quality. The room provided was good and maintained well with required amenities in good condition. There was no delay while check-in or check-out. The overall destination was value for the money.

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"Good hotel and the stay was really good"

5.3/7
Posted 3 months ago

I travelled to Darjeeling and stayed in this hotel. The location of the hotel was very good. The appearance of the hotel was average internally and externally. There was no delay in check in and checkout. The staff members were helpful and friendly in service. The room allotted to us was maintained well with all amenities working properly. I did not eat food at this hotel. There were no activities in the hotel.

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Kolkata
4 Reviews | 4 Readers

"Excellent location"

4.2/7
Posted 4 days ago

We stayed in this hotel in the month of February 2017. Location of this hotel is excellent being almost on the Mall. But sadly the good aspects ends here. Rooms are large but terribly maintained. Carpets are dirty and full of holes. Bed sheets and pillow covers are extremely dirty. The bathroom however was clean and water supply was good. The beds are rickety and the sofa appeared as if it has never been cleaned. So thats about I. Go for this hotel only if you are partial about staying right besides the mall. Else avoid it. The staff however were well behaved though the hotel is seriously understaffed.

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"Good hotel with nice services"

2.8/7
Posted 6 days ago

We travelled to this hotel in the month of December. It was a vacation trip with friends. The terminal was excellent. The surroundings of the hotel were good. The ambience of the hotel was good, the interior and exterior was good. The rooms provided were very good. The amenities provided in the room were in proper working condition. The services provided at the hotel were good and we were satisfied with those services provided. The food and drink that was provided by the hotel was average. There was complimentary breakfast that was provided by the hotel.

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"Very good hotel with good staff"

4.4/7
Posted 6 days ago

We visited hotel in the month of February. It was a holiday trip with friends. The destination was very good. The surroundings of the hotel were good and were peaceful. The appearance of the hotel was very good. The front office and booking services were very good. The overall service was very good. The room was very good maintained neat and clean and basic amenities were provided in the room. The food and drink provided by the hotel was very good as the quantity and quality of the food were very good. The staff's at the hotel were friendly and cooperative. There were activities and was very good. The overall experience was very good.

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Kolkata
1 Review

"Good hotel with very good rooms"

3.4/7
Posted 6 days ago

The overall stay was good. It was a holiday trip with friends. We had been to the hotel in the month of January. The destination was very good with cool climate. The surroundings of the hotel were very good as it was that convenient. The front office and booking services were very good. The staff's at the hotel were very helpful and friendly in behaviour. The service provided by the hotel was very good. The rooms provided in the hotel were good as it was neat and clean. The housekeeping services in the hotel were very good and the rooms were kept neat and clean. There was no food provided by the hotel. I would suggest this hotel to have online payment facilities. There was Wi-Fi facilities provided.

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"Good hotel with good services"

6.4/7
Posted 10 days ago

During February I stayed in this hotel. It was a holiday tour with family for heritage purpose. The destination was nice specially tiger hill. The hotel location was in the market area and the best way to reach the hotel by the cab. The hotel appearance was maintained and nice. Reception people were well behaved. I booked the room directly and the room provided was clean and comfortable. The hotel service was on time and staff's were very polite. The food was not available at the hotel. The overall my experience was nice and I was satisfied with the stay. I would recommend this hotel as this was maintained and well decorated.

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Top Reviews of Pineridge Hotel


1 Review | 358 Readers

"Comfortable Living at a heritage building "

5.9/7
Posted 3 years ago

Writing a review about the Pineridge Hotel is different. It’s like writing a review about your own home. That's what this hotel has been to me during all these years whenever I've traveled to Darjeeling. Pineridge is unique in its location - its right on the Chowrasta!!! For the uninitiated, the Chowrasta or the Mall is the heart of Darjeeling town. Located on top of Nehru Road, this is a nice flat land where tourists and locals come to lounge in the sun, take a seat on one of the many benches along the periphery, and watch the wonderful views of the mountain peaks and valleys all around. If you want to feel the real vibe of Darjeeling, watch people and activities, this is the place to come. And this is right outside your Hotel. Chowrasta is just one step away from the hotel lobby. Pineridge Hotel is now a heritage building which retains beautifully the architecture of the British colonial days. As you enter the hotel through the huge heavy teak wood doors with glasses, you will see a large antique mirror in front and the reception counter on the right. From the reception and the lounge area, there is a long carpeted corridor with wooden paneling on the wall, and as you walk along the passage, look around and see the high ceiling, you can feel the intricacies of the colonial architecture. Rooms are large and have teak wood and mahogany furniture that are mostly antique. There is a dressing table with an oval mirror with carved mahogany wood and an antique chair. The large wooden cupboard has a full size mirror. The rooms also have a sofa and a table where you can relax and have your tea. Rooms are carpeted and also have fireplaces. There is a TV in the rooms with standard cable channels. The staff is always available for you for anything you may require to make your stay comfortable and this is helpful especially for first-timers to Darjeeling. Suraj and his colleagues are always there to answer all your queries and arrange for any assistance that you may require. I highly recommend the Pineridge Hotel to anyone fancying a trip to Darjeeling. I promise it will be your most memorable one.

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Mumbai
1 Review | 1 Reader

"Good hotel to stay"

7.0/7
Posted 9 months ago

The hotel was good. I had visited this hotel with group. The room facility was not good. The activity was available in the hotel. The service was good. The check-in and check-out was done on time. The parking facility was provided in the hotel. I don't have any suggestion for other travellers.

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"Excellent hotel with good services"

5.8/7
Posted 1 month ago

I made a stay at this hotel in the month of January 2017 with family. The overall experience was very good at this hotel. I liked very much with the location and services. The destination was very good as I liked the zoo very much. The location of the hotel was excellent as it was very accessible and located centrally. The best way to reach the hotel is by Gandhi bus stop. The appearance of the hotel was very good as the interior was very good. The booking and front office was very good since the receptionist people are good in responding. It was a spot booking. The food at this hotel was good as the taste and quality was good. The services given by the staff were good as they were very prompt. The room allotted to me was excellent as it was spacious maintained well with all the amenities in good condition. There was a Wi-Fi and it was good too. My suggestion is to provide with the adequate lighting in the lobby. And there should be a room neater near the fire place especially in the chilled months. There was a Bath tub in the room but it was not workable. There was activity space hence there should provide with the activities.

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Delhi
8 Reviews | 6663 Readers

"Needs Improvement "

4.5/7
Posted 1 year ago

Have stayed in Pineridge Hotel, Darjeeling, several times. The location is very good, just besides the mall, so shops, restaurants, etc are a stone's throw away. The rooms are okay, some of the rooms feature antique furniture (though not in very good condition). No WiFi, or play area for children. There is a small open area, though not very clean. The service is not up to the mark, tea/coffee often takes about 30 mins to be delivered - and sometimes requires a reminder. The breakfast (toast and omelette) was served without any cutlery (spoon or fork). We waited for about 15 mins for them and then ate with our hands as we were getting late and couldn't wait any longer. Didn't have lunch or dinner, so can't comment on the cooking. Some facilities need to be improved, like a few more plug points for charging phones/laptops etc would be welcome. The room had just one (apart from the TV plug), so you couldn't charge 2 phones simultaneously. The geyser was another problem, the water flow from the hot tap was a trickle, so it took a lot of time and waiting. Overall the hotel scores due to the location, but needs to improve service for a pleasant stay.

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"Overall good experience "

6.3/7
Posted 9 months ago

There was no activity arranged by the hotel. I had visited this hotel with my family. The overall experience of the hotel was good. The location of the hotel was nice. The garden was not available at the hotel. It was a good hotel. The room was neat and clean. All the amenities were provided in the room. The service was on time in the hotel. The check-in and check-out was on time in the hotel.

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