Pineridge Hotel, Darjeeling
Hotel

Pineridge Hotel, Darjeeling

Rank 9
Ranked 9 of 181
Hotels in Darjeeling
Average rating
4.9/7
1 241 Ratings & 129 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 8
  • Very Good 43
  • Good 43
  • Average 21
  • Below Average 11
  • Poor 2
  • Terrible 1
Average ratings on...
  • Destination 5.8/7
  • Location 6/7
  • Appearance 4.7/7
  • Front Office 4.8/7
  • Service 4.2/7
  • Room 4.3/7
  • Food & Drink 4/7
  • Activities 3.4/7
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129 traveller reviews for Pineridge Hotel

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Manik Nag
  • Manik Nag
  • Lives in Kolli hills
  • 2 photos
  • 1 Review
  • 2.5/7
  •  Posted 5 days ago
We have visited Darjeeling on 6th April'15 and booked Pineridge Hotel. Location wise it was good, the hotel is situated beside Darjeeling Mall. We have booked the double bed deluxe room through cleartrip website cost Rs 3249 for one night.

Amenities: Pros - Comfortable bed, attached English style toilet and television set with cable options available. Cons - No electricity (room as well as corridor and at stares), no water in the bathroom and no telephone or service bell.

Services: Housekeeping Pros - Yet to find out. Cons - basic housekeeping services like dustbins clearing service not provided. You cannot fetch drinking water at your own since no water source is available, but upon request hotel manager will arrange water from outside without extra cost.

Cleanliness: Housekeeping person not visited for cleaning the toilet for a single time. Value: Cons - It's not a value for money. Sleep qualities: Pros - Beds were good.

Rooms: Cons- Deluxe rooms were available in the 2nd floor only and no lift service available. Toilets: Pros - Toilets were good, latrine style English, hot water system was available. Cons - No water available in toilets, upon request manager will arrange the hot and cold water at no extra cost.

Advice to the travellers: Please call and check the current status before booking at this hotel.
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Abir dutta
  • Abir dutta
  • 1 Review
  • 5.5/7
  •  Posted 2 weeks ago
Overall experience was good. The hotel was conveniently located. The interior and exterior was quite good. The services of the staff were good. The room was neat and clean. All the basic amenities were provided. The garden and city can be seen from the room. The food served in the hotel was good. There were no indoor and outdoor games. The hotel arranged sightseeing. There was no delay check-in and check-out. I may recommend the hotel to other people. Most of the rooms were locked, not roofed and was inconvenient. It was a family trip in the last week of April.
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Banerjee
  • Banerjee
  • 1 Review
  • 5/7
  •  Posted 2 weeks ago
The resort was conveniently located and it was good. The appearance of the hotel and surrounding was excellent. The staff at the hotel were helpful but there have less staff. The room was large, and well-maintained with all the amenities at good condition. The hotel people organise sightseeing facility but there were no activities. I did not face any delay during check-in and check-out. I did not have food at the hotel but they are provided. I went alone in the month of April 2013. The money spent on the hotel was valued and I would like to recommend this hotel to other travellers.
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Mukhar jee
  • Mukhar jee
  • Lives in Delhi
  • 4 Reviews
  • 6/7
  •  Posted 3 months ago
Very good hotel. Location is very good. Just beside chowrasta, mall, darjeeling. Staff are very helpful. Hot water was available for 24 hours. Night stay here for 2 days. I recommend this hotel very much. Stay here and enjoy and make a memory for life long.
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  • 10 votes

Kousik Majumder
  • Kousik Majumder
  • Lives in Kolkata
  • 2 photos
  • 3 Reviews
  • 2.1/7
  •  Posted 3 months ago
It was a horrible experience to stay in his hotel. It was kind a scary at night. Half of the room are not used. No maintenance. You can look into the dirty bed sheet picture attached herewith. The room was not at all clean. We stayed at room number 101. If you are lucky enough you can see a mouse also. The only positive here is the location which is right on mall.
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  • 12 votes

Kaushik Biswas
  • Kaushik Biswas
  • Lives in Kolkata
  • 4 photos
  • 6 Reviews
  • 4.4/7
  •  Posted Dec 23, 2014
On arrival, Mr Suraj Tamang, the manager, will greet you; he will make your check-in smooth after basic formalities are done. It's a very large hotel with lots of corridors leading to different corners of the property. Being a heritage property, it's a bit old and may seem shabby at some corners, it requires some overall maintenance though. Some rooms are in top condition, but not all, so if you don't get a room of your convenience, you can discuss it out with the manager.

Secondly, there's no geyser for every bathroom, it's somewhere else and hot water facility is available only in the morning hours, for a very limited time only. You should talk to hotel staff to know exact timings or you may miss the hot water facility.

Thirdly, the hotel doesn't have a kitchen of it's own. So, whatever food you may order at your room (there's no dining hall) will be served only after procuring from outside the hotel. There's a kitchen on the first floor, but don't be mislead as it belongs to another eating place called "Footsteps @ Pineridge"; it's good for breakfast items but really terrible for lunch or dinner menus, beware of that.

Though this property is closest to the Mall, you won't get a view of the Mall directly. Some mountain view is available from select rooms.

On departure, if you talk to Mr. Tamang, he will arrange your car if you're planning to book one exclusively for your group travel downhill or other sightseeing purpose.

To sum it up, it depends on your expectations whether this hotel can make you happy or complaining. As a simple place of living at average cost, this place is fine enough. But further amenities aren't quite available.
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  • 10 votes

Devashish
  • Devashish
  • Lives in Afzalpura
  • 3 Reviews
  • 6/7
  •  Posted Nov 4, 2014
I was wandering for a comfortable and affordable hotel. At the same time it should be located in the centre of the city. Suddenly this hotel took my sight. I entered and found the person on the counter so polite and the tariff was also in my budget. I was amazed by the beauty of the building inside. I was completely satisfied.
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  • 10 votes

Abhishek divedi
  • Abhishek divedi
  • Lives in Achhnera
  • 2 Reviews
  • 5.1/7
  •  Posted Oct 8, 2014
Hotel Pine Ridge is nice hotel, I spend my precious days their. This hotel and the hospitality of the staff made my darjeeling trip more memorable. I got all traveling arrangements from here only like hired car .The trip was nice and I booked deluxe room in the hotel which was well-furnished.
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  • 10 votes

Srsinghi Srsinghi
  • Srsinghi Srsinghi
  • Lives in Mumbai
  • 1 Review
  • 4.5/7
  •  Posted Oct 1, 2014
We stayed at Pineridge hotel recently for vacation and would like to share our experience with you !!

The hotel on internet and pictures of hotel found to be excellent which made me to choose this hotel. Once I visited this hotel the location and area in which it was place was excellent but the rooms found to be very much average. They were not clean and smell was coming from the carpet and bed. The bed was also very thin and was uncomfortable while sleeping. The television and switches were not working and of very old kind I think they should replace. The quality of cable network was also bad. No proper picture clarity.

I think they require to improve upon housekeeping and most of the time the staff was not available. We have to search for them as the intercom facility was not at all working and have to come out every time to reception for asking everything.

The place Darjeeling by its very nature is fantastic and superb. You would love to visit it again and again because of climate and lust green nature. The location of restaurant is very good and you can get good quality food at good rates but since its on hill it will take a lot of energy of your to come up and down because no vehicles travel to this location. You will have to walk up and down to get any vehicles or cars for sightseeing, marketing, etc.

You would not get anything except a small soap for washing hands and bathing that would be because they wanted to keep their prices low but these are small amenities which they can improve upon and keep good quality of soap, tubs, etc. Looking at hygienic point of view also they can put tiles all around the bathroom which will have a tremendous look in the toilet and will improve hygienic conditions as well. I would like them to spend a lot on renovation of this hotel as per latest facility and technology which will create there goodwill.

My good wishes are with them to take up this challenges and makes improvements in there facilities.
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  • 11 votes

Subhashish
  • Subhashish
  • 1 Review
  • 4.8/7
  •  Posted Oct 1, 2014
The hotel was located comfortably which was easy to locate. The staff in the hotel were very attentive and friendly. The surrounding of the hotel also was very good. The room given to me was very spacious, neat and clean. The room was well maintained. All the amenities were working well. I did not experience food in the hotel as I had outside. There was no problem in check-in and check-out. There was no any activity provided by them. The overall stay was value for money and I may recommend to other travellers.
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  • 10 votes

Sayak Swapan Pradip Arindam Sayak, Swapan, Pradip and 241 other people have rated this hotel.
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Pineridge Hotel Address

The Mall, Chowrasta,
Darjeeling,

West Bengal - 734101
India

How to get there

By Train 1km from Darjeeling Rly. St.
By Flight 90 kms from Bagdogra Airport

Pineridge Hotel belongs to


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