Pratap Heritage, Mahabaleshwar
Hotel

Pratap Heritage, Mahabaleshwar

Rank 30
Ranked 30 of 246
Hotels in Mahabaleshwar
Average rating
5.3 / 7
1 353 Ratings & 209 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 53
  • Very Good 84
  • Good 45
  • Average 21
  • Below Average 2
  • Poor 4
  • Terrible 0
Average ratings on...
  • Destination 5.7/7
  • Location 5/7
  • Appearance 5.2/7
  • Front Office 5.3/7
  • Service 5.8/7
  • Room 5.6/7
  • Food & Drink 5.8/7
  • Activities 4.5/7
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209 traveller reviews for Pratap Heritage

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Asfak motiwala

  • Tourist
  • Asfak motiwala
  • 1 Review
  •  6 readers
  • 5.9/7
  •  Posted 3 weeks ago
My stay was much better than my expectation. Everyone from manager to waiter were very cordial. I got a good deal from Makemytrip. Remember it's a 2 star hotel and considering the price I would recommend anyone planning for a short relaxing trip. It's just few yards away from main market.
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Sarvesh kambli

  • Tourist
  • Sarvesh kambli
  • 1 Review
  •  22 readers
  • 4.2/7
  •  Posted 4 weeks ago
The very first impression was bad about the hotel. We made sure to inform a day before about our late check in as we were traveling from Mumbai. However when we reached hotel, the person at reception informed that the booking was for Non-AC as per their hand written document. We carried booking voucher of AC executive (with Jacuzzi) 2 rooms with us. I asked him for any printed document or mail which was not available with them. We had to call MMT and then representative explained about our booking as per our voucher. Hotel staff anyhow arranged for 2 rooms. Both rooms were not at all similar in standards. We raised concerns with MMT again and enquired if MMT has info about Room category along with room number e. G. Room 208 - A/C executive (with Jacuzzi). MMT has no clue about such things which is not acceptable. Moreover this representative called the hotel staff only to confirm about Room category. No wonder hotel staff backed their info (or lie) about both room being of same category. After our continuous follow up the manager agreed to provide better room but only next morning as no such room was available the same night. So we had to sacrifice 1 out of our 2 night stay in a low standard room. This whole incident impacted our mood of relaxing and enjoying our stay. Moreover the Jacuzzi was not operational at first. Post my bath when I checked with hotel staff, they said it needs to be switched ON from outside. Whats the point of keeping the switch outside and keeping it OFF when room is allotted? Window A/C was making noise at high level. Hotel staff were very keen about getting perks from us at checkout time. Overall my experience was not at all good.
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Shusa

  • Tourist
  • Shusa
  • Lives in Bangalore
  • 4 Reviews
  •  21 readers
  • Verified Traveller
  • 6.1/7
  •  Posted 4 weeks ago
The best heritage hotel we visit so many times. Best packages available for honeymoon couples. Best veg only food. Can't miss lobby arrangement. The best hotel in low budget. Thank you for best stay every time we visit.
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Pramod thombare

  • Tourist
  • Pramod thombare
  • 1 Review
  •  35 readers
  • 5.1/7
  •  Posted 1 month ago
Quite good hotel nice stay at Mahabaleshwar. Good service but need to improve staff behaviour and also parking problem should solve. Administration also should be improved. Activities also should be kept more but overall it was nice experience with hotel.
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Prashant sawant

  • Scout
  • Prashant sawant
  • 1 Review
  •  90 readers
  • 6.4/7
  •  Posted 1 month ago
Value for Money. Hotel location is too good which is 5-10 min away from market. All staff is supportive and keeps surrounding clean. Service for guest is also very quick to get the things done on priority. Would like to visit this hotel again. Keep it up.
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Soubhik ray

  • Scout
  • Soubhik ray
  • 1 Review
  •  91 readers
  • 5.8/7
  •  Posted 1 month ago
Rooms are good with adequate facilities. Towels and linen are clean as well as the bathrooms. However pest control is overdue as there were cockroaches in the cabinets. Food is excellent and the room service and staff are very courteous and efficient. The only drawback is the location of the hotel, its located amidst shabby congested locality.
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Kunal shah

  • Scout
  • Kunal shah
  • 1 Review
  •  183 readers
  • 5.7/7
  •  Posted 2 months ago
Pros :
Value for Money.
Food.
Hospitality & Services of support staff.

Cons:
Location of Hotel - If you need some views from Room or Nature friendly, not your type Hotel.
Rooms - Can be improved.
Indoor Games - None.
Ambience Overall - Can be improved.
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Pankaj Dxb

  • Scout
  • Pankaj Dxb
  • Lives in Mumbai
  • 2 Reviews
  •  2 helpful votes
  •  664 readers
  • 1.6/7
  •  Posted 2 months ago
I visited this hotel with parents and family in the month of November and booked 2 rooms for 2 night but disappointed as soon as see the approach road of hotel and further disappointed with reception staff. They confirmed to me on phone that they have Elevator but it was not there and when I requested to cancel one night booking they refuse to adjust the amount.

Never seen such rude and arrogant staff in hospitality industry. I given up one extra night charges and moved to other hotel at least to enjoy 1 day in Mahabaleshwar.

The hotel is old and not maintained well. As for as amenities concern, they have small swimming pool, which is not in being used and water is smelly.

Mr. Aslam at reception was complaining to me "Why you sent so many mail before booking and asking rates and again" and not accepted that they have misguided me by telling to location and elevator.
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Sushma Yadav

  • Scout
  • Sushma Yadav
  • Lives in Navi Mumbai
  • 1 Review
  •  130 readers
  • 6.0/7
  •  Posted 3 months ago
Pratap Heritage hotel location is prime one, hardly 100 meters from market. It's only 1 km from Bus stand that you can go by walk only. Food is USP for hotel very tasty included in cost. Rooms were clean and all facility. Restaurant at hotel only. Activities were arranged like dance, magic show etc. Staff is helpful.
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Anand koni

  • Scout
  • Anand koni
  • 1 Review
  •  302 readers
  • 7.0/7
  •  Posted 3 months ago
The hotel is situated at good location that is very near to market. The staff are very pleasing and the food served is really good and tasty. Next time if I go I would again stay in Pratap Heritage and has passed on to my friends and relatives about this.
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Dnyaneshwar anantwar Mayur oak Asfak motiwala Sarvesh kambli Dnyaneshwar anantwar, Mayur oak, Asfak motiwala and 350 other people have rated this hotel.
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Pratap Heritage Overview

Hotel Pratap Heritage is a government-approved 2-star property located at a walking distance from the Mahabaleshwar palace. This hotel is designed in contemporary style with interiors reflecting luxury and class.

The lavishly appointed hotel provides 9 variants of rooms from standard Non A/C to Heritage rooms. All rooms are provided with basic amenities which include telephone connection, satellite television and attached bath rooms. The hotel has a swimming pool, vegetarian dining hall, kids play area and indoor game area. The hotel lets its guests enjoy a relaxing and luxurious stay with a panoramic view of the Himalayan mountaintops. 



Pratap Heritage Address

Mahabaleshwar
Satara

Maharashtra - 412806
India

Pratap Heritage belongs to


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